Job title: Senior Media Coordinator / Des Moines, Washington
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
We’re committed to designing jobs that are sustainable, flexible, and aligned with your strengths — because we know that when work works for people, people do their best work.
Visit our Careers Portal to explore our culture, benefits, and current opportunities. You’ll find stories from our people and insights into how we work.
A brief summary
We are looking for a Senior Media Coordinator, with an exacting attention to detail, to join our Media Asset Management Team in Seattle. The ideal candidate will have strong leadership skills, will share an enjoyment for Metadata inputting and archiving and will be charged with streaming to millions of viewers around the world.
You will need to be a clear and confident communicator, able to adapt quickly to on-air changes, and remain calm under pressure. Your aim will be to lead our team of Media Coordinators to ensure the accurate tagging of an active live event, supporting Sponsors and Producers with clips and footage and ensuring that feeds are recorded and monitored for QC purposes. You will help to lead new workflows and initiatives as directed by the Media Asset Manager. You and your team will also retrospectively tag and add Metadata to previous broadcasts for archival, ensuring naming conventions are adhered to.
Executing day-to-day Media Management activities using our internal platforms at our client’s Remote Broadcast Center, the ideal candidate will develop a comprehensive understanding of live event productions from the pre-production phase through to the end of the process.
In this role, you will be an integral part of the Media Asset Management Team, and you will report to the Media Asset Manager at the Remote Broadcast Center. This position is based in the Greater Seattle Area. The position may require international travel on occasion.
What you’ll be responsible for
Commitment to excellence and upholding best practices for MAM department.Foster MAM Team growth, support and collaboration. Create consistency and front-facing support for wider Riot Games / Gravity Media TeamsScheduling Media Coordinators for event support in conjunction with the Media Asset Manager to ensure there are no breaks in service and to account for time off. Workflow Efficiency: Reviewing workflows created by client Global Content Operations (GCO), deploying them in collaboration with the RBC Media Asset Manager. Ensure consistency in GCO standard practices and help to implement new workflow changes from event to event. Work with Media Asset Manager on tasks, action items, scheduling and planning laid out by MAM plan.Work with Media Asset Manager to update and improve event SOPs based on product changes and event specific requirements, ensuring Media Coordinator Team adoption. Follow up on daily reports issued by Shift Lead Media Coordinator to ensure SOP are followed, flagging delivery issues and asset recovery to the RBC Media Asset Manager where relevant.Review application of Global tagging standards and ensure accuracy & timeliness benchmarks are met.Necessary documentation for event functions (game data sheets, deliverables tracker.Confirming and communicating naming conventions.Wildmoka event scheduling and SRT provisioning to TOC. Throughout the event, amplify support to user base of GCO products during event – communicating product changes, providing user support and education as they arise, updating MAM plan as broadcast needs.Ensure consistency in client GCO standard practices and help to implement new workflow changes from event to event. Aid in the deployment and support of Media Asset Management plan (preplanning and anticipating requirements for new & existing tournaments).Ensure support requirements for all events and the broadcast team in RBC is communicated to the MAM Team.Create documentation and training opportunities for Media Coordinator Team, alongside the RBC Media Asset Manager, to ensure a shared product knowledge and shared source of truth. IBC planning, identifying vendors an creating an itinerary and action plan as well as sharing learnings report with Media Asset Manager upon return. Other job-related duties as assigned.In this management role we’ll be expecting you to:
Be the first point of contact for direct reports and MAM Team when MAM Lead is not available for any queries, escalations, and feedback.Hold regular meetings with team to align on topics, direction, information sharing, create an opportunity for the team to be heard and sense of community.Regularly review workload across the team to ensure efficiency and balance.Provide feedback to direct reports to allow continued growth.Ensure new members have a thorough onboarding process including regular review during probation (excludes onboarding provided by HR).Actively support the development of team through action plans.Actively manage poor performance.Communicate and reinforce key business messages to your team, for example following Manager Meetings, Town Halls, email communications.Understand key Company policies/processes and help your team to understand.Be responsive to requests for information to colleagues and other departments.Ensure your team complete all mandatory training.Carry out an annual performance review with each member of your team.Take any necessary steps to ensure that individuals are not subjected to harassment, sexual harassment, or bullying.This role is for you if
Required Qualifications
5 years of experience with Media Asset Management System.Experience with any of the following software is highly preferred: Iconik, Cantemo, Front Porch Digital or Dalet, and media conversion tools like Adobe Media Encoder, Elemental Server, Telestream Vantage.Passionate about troubleshooting issues, exploring, and experimenting new methods.Working knowledge of main broadcast and digital video and audio formats. Experience with cloud-based & file-accelerated media upload and applications and understanding of the conversion of video formats to be deliverable across a variety of networks and platforms. Passionate about Esports, specifically Riot Games products.Any background or experience with Live production – with strong fundamentals in video content production workflows and related production technologies.Desired Qualifications
Basic knowledge of XML and JSON.Experience working with and operating EVS for file extraction. Read LessJob title: Media Coordinator (Temporary) / Des Moines, Washington
Our Company
Gravity Media delivers an unparalleled range of media services and solutions to clients worldwide utilizing outside broadcast trucks, fly-packs, and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production and post-production solutions across many of the world’s most-watched live events and entertainment programs.
A brief summary
We’re looking for a Media Coordinator with an exacting attention to detail to join Gravity Media’s Asset Management Team stationed within Riot Games’ Remote Broadcast Center. Your aim will be to ensure accurate tagging of active live Esport broadcasts for League of Legends and Valorant events (among others). You will be supporting Sponsors and Producers with clips and footage and ensuring that feeds are recorded and monitored for QC purposes. You will also retrospectively tag and add Metadata to previous broadcasts for archival, ensuring naming conventions are adhered to.
The ideal candidate will have a proven attention to detail, will share an enjoyment for Metadata inputting and archiving, and will be charged with streaming to millions of viewers around the world. You will need to be a clear and confident communicator, able to adapt quickly to on-air changes and remain calm under pressure. Executing day-to-day Media Management activities using our internal platforms at the Remote Broadcast Center, the ideal candidate will develop a comprehensive understanding of the company’s live event productions from the pre-production phase through to the end of process.
In this role, you will be an integral part of the Asset Management Team and you will report to the Media Asset Manager at Riot Games’ Remote Broadcast Center. The position is based in the Greater Seattle Area. This position may require travel on occasion.
This is a temporary 6-month role. The expected start date is ASAP.
What you’ll be responsible for
Pre-Event
Ingesting media/assets.Building sources using relevant software packages. Performing system and user testing for new process and workflows, logging performance and potential output to assist future productions.Event / Live Show
Application and logging of metadata for live events, extraction of administration/technical/structural metadata for broadcast regions. Consistently meet the Global Content Operations standards and metadata tagging benchmarks for timeliness and accuracy. Quality control and monitoring of broadcast recordings and associated files – ensuring records match the Media Management plan agreed per event. Execute checks, confirmations and quality control on assets to ensure they adhere to technical specifications. Effectively communicate issues and flag errors as they arise. Content delivery for assigned content partners e.g., Twitch, Facebook, YouTube, and any other distribution partner worldwide, following publishing guidelines set by Global Content Operations (GCO).Help fulfil the needs of product, creative and on-air production teams to ensure all footage and materials are delivered in a timely manner.Work consistently with EVS/Replay Team to share and export clips/footage as required.
Post/Live Show
Continue metadata tagging of assets.Delivery of all associated media and assets as promised according to the Media Management plan.Prepare for next day’s records etc. as per the Media Management plan. Update and maintain all SOPs and contribute to new SOPs and the sharing of business/skill knowledge.Performing regular reporting on performance of the centers by identifying and tracking data for KPIs. Other job-related tasks as assigned.This role is for you if
Required Qualifications
Experience with Media Asset Management System.Experience with any of the following software is highly preferred – Adobe Premier Pro, Adobe Creative Cloud tools, and other NLE and broadcast applications.Experience with any of the following DAM/MAM platforms is preferred: Iconik, Cantemo, Front Porch, Digital or Dalet, and media conversion tools like Adobe Media Encoder, Elemental Server, Telestream Vantage. Passionate about troubleshooting issues, exploring and experimenting new methods.Working knowledge of main broadcast and digital video and audio formats.Experience with cloud-based & file-accelerated media upload applications and understanding of the conversion of video formats to be deliverable across a variety of networks and platforms.Passionate about Esports. Any background or experience with live production – with strong fundamentals in video content production workflows and related production technologies.
Desired Qualifications
Basic knowledge of XML and JSON.Experience working with and operating EVS for file extraction.Read Less
Job title: Tech Ops - IT Analyst / Los Angeles, California
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
We’re committed to designing jobs that are sustainable, flexible, and aligned with your strengths — because we know that when work works for people, people do their best work.
Visit our Careers Portal to explore our culture, benefits, and current opportunities. You’ll find stories from our people and insights into how we work.
A brief summary
As a key member of the Gravity Media production team, the Tech Ops - IT Analystfle supports engineering teams through hands-on deployment troubleshooting, and maintenance of network equipment, IT systems, IPTV networks, and broadcast production technology.
This role includes on-site support for both regional and global events, with travel (domestic and international) required for roadshows—sometimes up to four weeks at a time.
The ideal candidate is a strong problem-solver who enjoys working in fast-paced environments, provides excellent customer support, and follows structured Problem and Change Management processes to maintain reliable systems and infrastructure.
What you’ll be responsible for
Deliver high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log, alarms or data to determine the health of systems and hardware. Assist with activities to triage and escalate system or network outages to reduce downtime.Understand and execute change management activities in a high availability environment.Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value.Effectively manage and oversee IT asset inventories.Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions. Update and maintain documentation Foster positive, healthy, and enthusiastic relationships with various customers, manage their expectations, and communicate status regularly with customer contacts.This role is for you if
BASIC QUALIFICATIONS
High school or equivalent diploma1-2 years of corporate setting Windows, Mac or Linux Operating systems support experience1-2 years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience1-2 years of troubleshooting in a multi-user high availability environment experience 1-2 years of PC repair, troubleshooting, deployment experienceExperience in customer-facing rolesStructured cabling experience working with copper and fiber Can travel to local sites up to 50% of the timeAbility to interface professionally with customer executives and employees. Ability to see problems through to resolution and communicate progress and results to customers. High degree of autonomy and ability to self-manage is required. Physically capable of picking up and moving computer/broadcast/network hardwarePREFERRED QUALIFICATIONS
Bachelor's degreeCompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications 1+ years of scripting language, or 6+ months of system administration experienceExperience supporting IT, broadcast production, or Audio-Visual systems at live events, conventions, conferences, or relevant gatherings Read LessSystems Engineer / Hybrid - Des Moines, Washington
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
We’re committed to designing jobs that are sustainable, flexible, and aligned with your strengths — because we know that when work works for people, people do their best work.
Visit our Careers Portal to explore our culture, benefits, and current opportunities. You’ll find stories from our people and insights into how we work.
A brief summary
We’re looking for a skilled Systems Engineer to join Gravity Media’s team at Riot Games’ Remote Broadcast Center in the Greater Seattle Area.
In this role, you'll be part of the Esports Event Technology (EET) Team — a self-directed, cross-functional group of highly skilled engineers focused on building, supporting, and maintaining the infrastructure, tooling, and applications that power Riot's esports events worldwide. You'll collaborate closely with fellow Systems Engineers to ensure Riot's infrastructure can reliably support all esports initiatives at scale.
What you’ll be responsible for
Support and evolve global esports infrastructure across multiple regions
Collaborate across engineering and technical operations teams
Automate repetitive operational tasks using tools such as Ansible and endpoint platforms (Intune, NinjaOne)
Build and maintain automation workflows using Jenkins
Support and operate virtualization platforms (e.g., Proxmox, VMware, KVM)
Manage and extend NetBox as a source of truth for infrastructure
Contribute to observability through logging, monitoring, and alerting
Troubleshoot infrastructure and endpoint issues
Contribute to documentation, runbooks, and operational standards
Enable self-service workflows to reduce manual operational effort
This role is for you if
Desired Qualifications
3-5+ years in Systems, Infrastructure, or Support Engineering roles
Experience with configuration management (e.g., Ansible)
Hands-on experience with Jenkins for automation or CI/CD
Familiarity with virtualization technologies (e.g., Proxmox, VMware, KVM)
Experience working with Linux and Windows systems
Experience with containerized workloads (e.g., Docker)
Strong troubleshooting skills
Desired Qualifications
Experience building or operating global infrastructure at scale
Experience with NetBox or similar IPAM/CMDB tools
Experience using Git for version control
Experience with endpoint management platforms (Intune, NinjaOne, SCCM, Autopilot, Deep Freeze)
Experience building self-service platforms for internal users or vendors
Exposure to monitoring tools (e.g., Datadog, Prometheus, Grafana)
Experience with identity and access systems (e.g., SSO, Okta)
Experience with imaging and deployment tools (e.g., FOG)
Job title: Production Coordinator/ Des Moines, Washington
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
We’re committed to designing jobs that are sustainable, flexible, and aligned with your strengths — because we know that when work works for people, people do their best work.
Visit our Careers Portal to explore our culture, benefits, and current opportunities. You’ll find stories from our people and insights into how we work.
A brief summary
We are looking for a Production Coordinator with a drive to deliver and an exacting attention to detail to join the Gravity Media production team stationed within Riot Games facility. Your aim will be to ensure accurate delivery of service, everything from hotel, travel, catering, studio/talent needs to supporting the Senior Production Coordinator, Production Manager, and Producer circles for League of Legends and Valorant events (among others).
The ideal candidate will have a proven background in forward planning and execute their day-to-day duties with care and consideration. They will need to be a clear and confident communicator, be able to adapt quickly to both production and on-air changes and remain calm under pressure.
The Production Coordinator will be an integral part of the company’s Production team and will take guidance and report to the Service Delivery Manager at the Remote Broadcast Center. The position is based in the greater Seattle area. The position may require travel on occasion.
The successful candidate will be assigned as on-site Gravity staff embedded at the Riot Games’ Remote Broadcast Center. They will work across the live esport broadcasts focusing on championships and tournaments from around the world. The Production Coordinator will be working with the latest technology in one of the most advanced Remote Broacast Centers in the world.
What you’ll be responsible for
Working with other crew members, inputting, and maintaining the master calendar of eventswhich include event productions and crewing schedules.Manage administrative tasks associated with events/productions.Booking of travel and accommodation.High availability after-hours, and on-call for emergencies - role includes weekend work.Liaising with relevant in-house stakeholders and securing, managing, scheduling, and updating needs for the broadcast, broadly in the areas of catering, travel, and accommodation.Ensuring the specialist dietary needs of visiting crews are catered for.Ensuring any special dietary meals are ring fenced.Proactive action in anticipating changes and adjustments in needs of the broadcast and gallery team.Preparing draft call sheets for review.Arrive before the core call time to ensure the site is ready for the day’s broadcast.Coordinate local shuttle bus/taxi collections.Printing and distribution of call sheets.Production assistant duties i.e., being the go-to person for facility and administrative needs that arise on broadcast days.Support to talent/presenters - meet and greet/offering assistance.Onboard, Schedule, and Manage onsite PA's along with fostering a learning environment for them.Ensuring any feedback or notes from Producing circle are implemented for next day’s broadcast.Performing regular reporting on performance of the Center by identifying and tracking data for KPIs.Create event status reports and welcome decks for events/live shows.Log and report all show incidents for retro review/future planning.Other job-related duties as assigned.This role is for you if
Required Qualifications:
Experience managing data entry and competency in Excel and Google sheets.Demonstration of previous experience of some of the duties and responsibilities outlined in this job description.Previous experience as a Production Coordinator, or a Production Assistant for 1-2 years in broadcast.Solid planning and organizational skills.Attention to detail - take pride in representing accurate data with an acute attention to detail.Knowledge of broadcast production is an advantage.Knowledge of Photoshop and Graphic Design Tools.Previous mentoring of Production Assistants or Runners.A background in hospitality – (i.e., cafes, restaurants, or hotels) is desirable but not necessary. Read LessTerms: 3 Month contract, with possibility to extend
JOB PURPOSE
The Studio Technician provides technical support for live and recorded video productions, which includes delivery, installation/set-up, and basic operation of film, broadcast and IT related equipment. Serve as technical support for other crew, flex, and short-term Broadcast Technicians, instructing them in the workflows and operating procedures within the studios, and overseeing their performance. The position often works in a fast-paced production environment with time-sensitive deadlines.
RESPONSIBILITIES
− Reporting into the Chief Engineer, supports day-to-day operations of studio technology systems, software, and equipment.
− Serves as supervising technical lead on-site when the Broadcast Engineer or Director of Photography are away or overseeing other studio operations.
− Works with the Meta Video Production team on productions on and off campus, filling shoot roles as assigned. Primary focus is on the operation of camera and lighting/grip equipment. May also be expected to operate audio devices, signal routers, and related film/broadcast equipment.
− In collaboration with the Broadcast Engineer, identifies opportunities to design and implement new or improved workflows, maintenance procedures, and R&D initiatives to enhance production capabilities.
− Oversees implementation of technical workflows on a project-by-project basis.
− Performs equipment prep, configuration, transport, setup, operation, and strike on productions.
− Assists with the studio inventory catalog, check-in/check-out, and routine maintenance of equipment.
− Prepares Best Practices and SOP documents detailing studio operations.
− Resolves or escalates issues in a timely fashion.
− Performs other job-related duties and projects as needed and assigned.
Health & Safety
Ensuring that all company risk assessments are observed where applicable to your role, taking ownership of
improvements and escalating concerns where necessary.
EXPERIENCE PROFILE
− 2-3 years in a video production environment (remote and studio).
− Education or training in film and/or broadcast production with excellent troubleshooting skills.
− Hands-on experience with camera operation, lighting, audio mixing, video switching, routing, encoding,
and signal flow.
− Familiarity with basic server, networking topology, and operating systems
− Self-motivated & resourceful - ability to solve unusual or unexpected problems in a cool and collected
manner in high pressure environments.
− Must be able to communicate effectively in a team.
− Eager to learn new equipment, production roles, and studio workflows.
− Must possess a valid driver’s license and have a clean driving record.
PHYSICAL REQUIREMENTS
- Ability to sit, reach outward or above the shoulder, stand, walk, handle with fingers, stand, bend, and
stoop.
- Ability to operate a keyboard; view a video display terminal screen, ability to use telephone equipment.
- Must be able to climb ladders up to 24 feet tall and lift up to 50 pounds and push and/or pull 30 pounds.
This job description is a written statement of the essential characteristics of the job and is not intended to be a complete, detailed account of all aspects of the duties
involved. Gravity Media is an equal opportunities employer and aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of any
protected characteristics.
Read LessJob title: Jr. TOC Operator (Temporary) / Des Moines, Washington
Our Company
We’re more than just a workplace — we’re a community of people who care about doing meaningful work, supporting each other, and growing together. Whether you’re just starting out or looking to take the next step in your career, we believe in creating roles that energise, challenge, and inspire.
We’re committed to designing jobs that are sustainable, flexible, and aligned with your strengths — because we know that when work works for people, people do their best work.
Visit our Careers Portal to explore our culture, benefits, and current opportunities. You’ll find stories from our people and insights into how we work.
A brief summary
We are looking for a Jr. TOC Operator to join our team to ensure broadcast quality and
connectivity is maintained to the highest operational level. As a key member of the production team, they will provide critical responses in a dynamic broadcasting environment, working as part of a high performing Global team in a collaborative manner. The Jr. TOC Operator will work with the wider Engineering and Operations team using the very latest technology managing platform channels, ensuring the correct ad insertion rotation and QC’ing the distribution paths for remote partners across a cloud-based infrastructure.
The ideal candidate will need to be a clear and confident communicator, be able to adapt
quickly to on-air changes and remain calm under pressure. Their aim will be to ensure the highest quality visual presentation that informs and inspires viewers and audiences from all around the world. An ability to focus and maintain concentration while being flexible to problem solve is key.
In this role, the Jr. TOC Operator will be an integral part of the organization’s TOC team, and they will work under the guidance of the TOC Lead. The position is based in the Greater Seattle Area. The position may require international travel on occasion.
The successful candidate will be assigned to Project Stryker, the Remote Broadcast Center owned and operated by Riot Games. They will work across the Riot Games’ Esport broadcasts featuring championships and tournaments from titles; League of Legends, Wild Rift and Valorant. The Jr. TOC Operator will be working with the latest technology in the most advanced Remote Broadcast Center in the World.
This is temporary role and will start as soon as a qualified candidate is identified and is expected to last until approximately *6 months until December 2026.
What you’ll be responsible for
Building of sources through the internal router software.Assisting other departments with the signals/feeds and the ingesting of media. Assist with team critical assessment of video and audio contribution feeds, proactive monitoring with rapid action to restore service using pre-defined emergency procedures.Monitor OTT distribution paths for remote partners, co-streamers, public platforms and assigned content partners such as Twitch, Facebook, YouTube, and any other distribution partner worldwide and monitor throughout the production.Assist with platform channel management, ad insertion during live events and chat moderator assignment.Monitoring of all transmission equipment and software, escalating faults accordingly.Perform first-level metadata and event logging (descriptive metadata) for live events and oversee the extraction of administrative and structural metadata for each asset.Maintain accurate and timely entries into the event’s daily log throughout the event.Assist with the monitoring of transmission equipment and software, escalating faults accordingly.Assist managing the inbuilt system redundancy to ensure that minimum disruption to services is caused by equipment failures.Assist TOC Operators to perform post-event highlight ingest/transfers, coordinate the "goodnighting" of transmission services, normalize plant, make final metadata entries, and general clean-up. Facilitate seamless hand-off to other Remote Broadcast Centers.Assist with Media tagging and other departmental tasks outside of show times.Other job-related duties as assigned.This role is for you if
Required Qualifications:
1+ years proven experience with video transmission, encoding and decoding, a Technical Operations Centers, or Broadcast Master Control environment. Knowledge of cloud-based and on-prem live streaming, encoding, and packaging solutions.An understanding of the conversion of baseband video to a compressed video format to facilitate delivery across a variety of networks and platforms.Experience in a live event production operation environment, preferably sports.Knowledge of cloud-based and file-accelerated media upload applications.Experience with OTT monitoring and compliance.Fundamental understanding of IT networking infrastructure.Detailed operational knowledge of tools used to diagnose issues with video and audio feeds, including waveform monitors and audio monitoring units.The ability to work in a live broadcast environment and maintain focus and the ability to accommodate high pressure citations and tight deadlines.Up-to-date knowledge of new and emerging Broadcast TechnologiesTime management and how-to prioritize workload and asks.Key communication skills – can listen and understand requests and incorporate other viewpoints in the approach to work and problem solving.Strong computer skills, including working knowledge of Microsoft Office Suite apps, and ability to learn and utilize Google business apps Read Less