Description
Full Time Patient Engagement Coordinator – Effingham, NH
At Granite Recovery Centers, we do things differently. Our workforce are not just employees, they are members of a large, diverse, mission and values driven family who are collectively committed to changing and saving lives affected by addiction. We celebrate being an Employer of Choice committed to providing a recovery friendly and equal opportunity workplace.
This position will provide support to patients of the Residential Treatment Facility throughout their treatment. The Patient Engagement Coordinator (PEC) is responsible for engaging patients on a daily basis by providing activity services, crisis intervention, and connecting with the various interests of the patient as a means of engagement. All interactions will be documented in the patients EMR. PECs help guide the patient in appropriate behaviors, active participation in treatment and reflection on the benefits of their participation in programming. They encourage patients to attend all groups, medical appointment, and clinical appointments.
Essential Job Functions
Responsible for completing EMR notes during the proper shift location. This should be completed in a clear and timely manner.Ensure patients are acting appropriately and respectfully during groups and are not leaving groups for unexcused reasons. If a patient does leave, their name should be removed from the attendance sheet unless they have attended the majority of the group and/or had an appointment.Review patient handbook and assist in orienting patient to the programProvide educational and support groups for patientsAssist with the transport of PHP patients to off-site activitiesProvides individual support to detox patients by meeting with them on a daily basis, reviewing programming requirements and expectations, and providing concierge service to help engage detox patients in the program.Assist with AMA (Against Medical Advice) discharge rescuesAvailable to patients for crisis intervention Will practice individualized coping skills with patients Assist clinical department in the planning and execution of all engagement activities throughout the month Document on a weekly basis the number of patients with whom they intervened; noting the number of patients who left AMA and the number of patients who were successfully retained in treatment. Provides services based on specific skill set to engage patients For example, Personal Trainers will provide services surrounding physical fitness activities; a skill set of arts and music will provide engagement activities surrounding these modalities; a skill set of gardening will engage patients in creating and tending to the onsite garden. Coordinates activity services based on individualized skill setPatient Engagement Coordinator who are assigned concierge care will assist with crisis intervention with patients and be engaged with the community to promote positive interactions, decrease AMA potentials with patients and provide additional attention to those patients who are struggling with engagement in treatment. This will include services such as assisting patients with getting to groups, meeting their appointments, join in on campus activities and attempt to remove barriers to treatment for patients.
Minimum Qualifications High school diploma or GEDAbility to work in and adapt the culture of a multi-cultural, community-based organization Commitment to maintain confidentiality Understanding of the Agency’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances Previous experience working with substance abuse and co-occurring disorders preferred Employment contingent upon clear UDS and criminal history record Good inter-personal skills. Ability to lift supplies up to 25 lbs. to waist height. Must be able to ascend and descend up to three flights of stairs throughout the course of a normal workday.Skill set and/or certification in specific area of functioning based on need of the facility Satisfactory drug screen and background check.Benefits
Competitive salaryComprehensive benefits package including medical, dental, vision and 401(K)Generous paid time off accrualExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Canterbury center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Description
Full Time - Recovery Support Specialist
Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS is tasked with 24-hour direct supervision of clients, holding each client personally accountable through the enforcement of policy and procedure. RSS serves each client by offering growth opportunities, encouragement and support based upon the application of the 12 Steps into real life situations. Other RSS duties include the observation of client medication administration, transportation of clients to and from 12 Step meetings, medical appointments and the gym, documentation of observed behavioral issues and assisting in the new client admissions process.
Responsibilities:
Qualifications:
Valid driver’s license.Must pass State of New Hampshire driving record checks.High School diploma or equivalent.12-step recovery knowledge a plus.Some computer proficiency Ability to lift up to 40 pounds with or without reasonable accommodation.Ability to follow and complete a task list on a daily basis.Excellent organization and prioritization skills.Good written and verbal communication skills.Build and develop quality rapport with clientele whereby RSS may serve as a support systemDocumentation of observed behavioral issues and client interactionsPrior work experience in a substance abuse facility a plus.Satisfactory drug screen and criminal background checkBenefits:
Competitive salaryComprehensive benefits package including medical, dental, vision and 401(K)Generous paid time off accrualExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our New Hampshire center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Description
Full Time - Registered Nurse
Granite Recovery Center is looking for a night Registered Nurse to care for our patients in our residential facility.
Responsibilities:
Complete the admission procedures, which may include the completion of paperwork, orientation of the individual and monitor urinalysis collection.Thoroughly searches individuals’ belongings upon admission and properly disposes of any forbidden items.Administer and read the tuberculosis skin test.Document in the individual’s chart the results of the nursing assessment, treatment plan, physician’s orders, progress notes and other individual-related data.Provide direct care to the individuals we serve.Monitors for signs and symptoms of intoxication and withdrawal.Provide medically monitored evaluation and withdrawal management to individuals served in the Detoxification Unit under the supervision of the Director of Nursing.Monitoring for changes in condition.Maintaining hygienic and safe work environment in compliance with the healthcare procedures.Maintain all necessary documentation.Update and maintain accurate Medication Administration Records.Manage and administer medication as ordered by the Medical Director.Providing directions to the technicians on assigned shift.Develop a treatment plan with the individual to address medical issues.Provide emotional support through listening, counseling and answering questions.Consult with in-house staff and other outside professionals to assure comprehensive, quality care for clients.Provide referrals for identified needs of the individual that cannot be met by the Agency.Maintains professional boundaries with clients and interacts with them in an appropriate manner.All other related duties as assigned.Qualifications:
Must hold an unrestricted RN license in the state of New Hampshire.Requires current certifications in CPR, First Aid and Bloodborne Pathogens.Must pass State of New Hampshire criminal background and driving record checks.Prefer 1 year of detox, emergency, or med-surge nursing experience.Prefer working knowledge of medical detoxification for substance abuse.Knowledge of the signs and symptoms of substance intoxication and withdrawal including pharmacological factors.Excellent customer service skills.Ability to work with a diverse population.Must have strong leadership, team building and communication skills.Ability to perform the physical demands of the position with or without reasonable accommodation where applicable.Must be able to physically respond to individuals’ needs in the event of a crisis situation.Good verbal and written communication skills required.Knowledge of the American Society of Addiction Medicine placement criteria and the Diagnostic and Statistical Manual as it relates to substance-related disorders or able to acquire the knowledge.Knowledge of the Code of Ethics for nurses.Knowledge of the federal drug and alcohol confidentiality law (42 C.F.R. Part 2) and the Health Insurance Portability and Accountability Act.Ability to work a varied schedule to include evenings, weekends and/or holidays.Ability to establish and maintain effective working relationships with other employees, individuals served, outside professionals and the general public.Satisfactory drug screen and criminal background checkBenefits:
Competitive salaryComprehensive benefits package including medical, dental, vision and 401(K)Generous paid time off accrualExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic
Granite Recovery Center, a progressive substance abuse treatment organization, is committed to the highest quality of patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Description
Temporary (12 Weeks) - Recovery Case Manager
All employees of the Company treat our clients and coworkers with dignity and respect. We work together as a team and provide a great service to our clients and one another. We are compassionate and have the highest level of integrity. We take 100% responsibility for our jobs and give zero excuses. We are innovators and strive for excellence. It is our responsibility to make and keep Granite Recovery Centers great.
The Recovery Case Manager (RCM) will meet with their clients regularly on a one-on-one basis. The RCM is the primary contact for a client's family, loved ones, and referral sources. They are responsible for the planning and implementation of client’s aftercare. RCM’s also serve to assist clients with their outside needs (e.g. court hearings, application for unemployment benefits, FMLA).
Responsibilities:
Help hold clients accountable for their actions in the community and the completion of their work Facilitate and provide timely documentation Monitor compliance on client contracts, phone policy, “buddy” relations. Ensure that all pertinent information is notated on RSS office board at shift change Ability to work in a fast-paced, dynamic environment Ability to communicate effectively in written, electronic, and oral form Ability to make sound decisions and/or find alternative solutions Make weekly calls to the client’s family (more communication may be required). This communication will be logged in the EMR. Phone calls will address client progress, behavior, contracts, growth opportunities, programming, and aftercare. RCM must be prepared to discuss enabling, codependency, and/or Al-Anon. RCM is responsible for scheduling all calls and face-to-face meetings with family members and/or loved ones Family calls are to be within the first 24 hours of admission Referral calls are to be made within the first 24 hours of admission. Calls to referral sources are to be made weekly Meet with clients at least once a week to monitor the treatment process Responsible for executing step downs and discharges Uploading/delegating current ROIs and aftercare plans into EMR RCMs are expected to attend the following meetings: Morning Meeting, RCM Meeting, Supervision, when necessary, Safety Squad and Quality Assurance Client engagement is not limited individual case load Introductions are to be made with new clients on caseload within 48 hours of admission; interaction must be logged in the EMRQualifications:
High school diploma or GED required Extensive experience within Mental Health and Substance Use Disorder industry Time management skills and the ability to work on multiple projects simultaneously Coordinate with all departments and oversees clients stay at GMTC Creation of an after-care plan that realistically meets the needs of the client Vetting of client visitors and phone calls Must meet then maintain all pre-employment requirements which includes reference checks, applicable state and national required background screening, 10 panel urine drug screen, DMV check, insurance (if applicable), and license/credential verifications
Here is what you can expect from us:
Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Canterbury center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Description
Full Time - Recovery Support Specialist
Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS is tasked with 24-hour direct supervision of clients, holding each client personally accountable through the enforcement of policy and procedure. RSS serves each client by offering growth opportunities, encouragement and support based upon the application of the 12 Steps into real life situations. Other RSS duties include the observation of client medication administration, transportation of clients to and from 12 Step meetings, medical appointments and the gym, documentation of observed behavioral issues and assisting in the new client admissions process.
Responsibilities:
Qualifications:
Valid driver’s license.Must pass State of New Hampshire driving record checks.High School diploma or equivalent.12-step recovery knowledge a plus.Some computer proficiency Ability to lift up to 40 pounds with or without reasonable accommodation.Ability to follow and complete a task list on a daily basis.Excellent organization and prioritization skills.Good written and verbal communication skills.Build and develop quality rapport with clientele whereby RSS may serve as a support systemDocumentation of observed behavioral issues and client interactionsPrior work experience in a substance abuse facility a plus.Satisfactory drug screen and criminal background checkBenefits:
Competitive salaryComprehensive benefits package including medical, dental, vision and 401(K)Generous paid time off accrualExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our New Hampshire center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
Description
Full Time Admissions Coordinator
Granite Recovery Centers is looking for a highly organized, professional, and dependable Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions
Role and Responsibilities:
Communicates with family members and potential clients, informing about patient care expectations and necessary personal items/belongings for patients to bring with them upon admission.Available to receive phone calls afterhours, on holidays and weekends.Gathers financial and insurance information from the client/fiduciary in a prompt and secure fashion.Communicates effectively with the billing company.Completes phone intake screenings with potential clients and uploads results into EHR.Coordinates with medical and clinical staff to assess incoming clients.Meets with families and prospective clients to accurately describe the program and services we offer and what to expect from Mount Sinai.Maintains the Mount Sinai Tracker and Admissions Traffic Report.Follows Admissions Process as directed for step by step detail.Visits treatment facilities, hospitals and other potential referral sources with marketing material. Provides updates of such business development visits to the Director of Admissions or Director of Business Development.Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.Treats clients with dignity and respect and communicates in a non-judgmental manner.Assists with client transport as necessary.Participates in quality improvement/patient satisfaction initiatives specific to the admission processMaintains professional boundaries with clients and interacts with them in an appropriate manner.Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.Qualifications and Education Requirements:
1+ years of administrative experience.High School diploma or equivalent.Valid driver’s license.Must pass State of New Hampshire criminal background and driving record checks.Preferred Skills:
Substance abuse treatment history.Strong time management and organizational skills.Ability to communicate effectively and empathetically with clients and family members.EHR systems experience.Benefits:
Competitive salaryComprehensive benefits package including medical, dental, vision and 401(K)Generous paid time off accrualExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
Granite Recovery Centers a progressive substance abuse treatment organization is committed to the highest quality of patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
Granite Recovery Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Description
Per Diem Nurse - Registered Nurse
Granite Recovery Center is looking for a Registered Nurse to care for our patients in our residential facility.
Responsibilities:
Complete the admission procedures, which may include the completion of paperwork, orientation of the individual and monitor urinalysis collection.Thoroughly searches individuals’ belongings upon admission and properly disposes of any forbidden items.Administer and read the tuberculosis skin test.Document in the individual’s chart the results of the nursing assessment, treatment plan, physician’s orders, progress notes and other individual-related data.Provide direct care to the individuals we serve.Monitors for signs and symptoms of intoxication and withdrawal.Provide medically monitored evaluation and withdrawal management to individuals served in the Detoxification Unit under the supervision of the Director of Nursing.Monitoring for changes in condition.Maintaining hygienic and safe work environment in compliance with the healthcare procedures.Maintain all necessary documentation.Update and maintain accurate Medication Administration Records.Manage and administer medication as ordered by the Medical Director.Providing directions to the technicians on assigned shift.Develop a treatment plan with the individual to address medical issues.Provide emotional support through listening, counseling and answering questions.Consult with in-house staff and other outside professionals to assure comprehensive, quality care for clients.Provide referrals for identified needs of the individual that cannot be met by the Agency.Maintains professional boundaries with clients and interacts with them in an appropriate manner.All other related duties as assigned.Qualifications:
Must hold an unrestricted RN license in the state of New Hampshire.Requires current certifications in CPR, First Aid and Bloodborne Pathogens.Must pass State of New Hampshire criminal background and driving record checks.Prefer 1 year of detox, emergency, or med-surge nursing experience.Prefer working knowledge of medical detoxification for substance abuse.Knowledge of the signs and symptoms of substance intoxication and withdrawal including pharmacological factors.Excellent customer service skills.Ability to work with a diverse population.Must have strong leadership, team building and communication skills.Ability to perform the physical demands of the position with or without reasonable accommodation where applicable.Must be able to physically respond to individuals’ needs in the event of a crisis situation.Good verbal and written communication skills required.Knowledge of the American Society of Addiction Medicine placement criteria and the Diagnostic and Statistical Manual as it relates to substance-related disorders or able to acquire the knowledge.Knowledge of the Code of Ethics for nurses.Knowledge of the federal drug and alcohol confidentiality law (42 C.F.R. Part 2) and the Health Insurance Portability and Accountability Act.Ability to work a varied schedule to include evenings, weekends and/or holidays.Ability to establish and maintain effective working relationships with other employees, individuals served, outside professionals and the general public.Satisfactory drug screen and criminal background checkHere is what you can expect from us:
Granite Recovery Center, a progressive substance abuse treatment organization, is committed to the highest quality of patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Full Time – Recovery Support Specialist
This position provides support to patients of Residential Treatment Facilities throughout their treatment. The Recovery Support Specialist is responsible for daily observations of each assigned patient and the completion of all daily notes into the patient’s EMR. Recovery Support Specialist help guide the patient in appropriate behaviors. They encourage patients to attend all groups, medical appointments, and clinical appointments.
Responsibilities
Maintain complete hourly (or specialized) observation checks on a patient assigned to the Recovery Support Specialist. Must ensure proper location number is recorded in the proper time slot.Responsible for completing EMR notes during the proper shift location. This should be completed in a clear and timely manner.Recovery Support Specialist will not be pulled from their assigned patient unless absolutely necessary.Ensure patients are acting appropriately and respectfully during groups and are not leaving groups for unexcused reasons. If a patient does leave, their name should be removed from the attendance sheet unless they have attended the majority of the group and/or had an appointment.Ensure patients are signing into group meetings and that group members are being monitored.Ensure copies of group sign in sheets are being made and given to the facilitator and the original being filed in the Recovery Support Specialist office.Complete daily room checksRoom searches when requested by the Director of operations, medical or clinical staff, or any other safety reasons that should warrant suspicionComplete bag search upon new admitReview patient handbook and orient patient to the programComplete a daily room search for detox patientsResponsible for processing intakes and discharges along with their paperworkResponsible for transporting patients to the hospital and staying with themResponsible for monitoring all residential and detox phone calls and recording these calls in the call logbookResponsible for stocking the supply closetProvide educational and support groups for patientsRTC – Recovery Support SpecialistAssist with the transport of patients to ER, outside appointments, and off-site activitiesRecovery Support Specialist who are assigned concierge care will assist with crisis intervention with patients and be engaged with the community to promote positive interactions, decrease AMA potentials with patients and provide additional attention to those patients who are struggling with engagement in treatment. This will include services such as assisting patients with getting to groups, meeting their appointments, join in on campus activities and attempt to remove barriers to treatment for patients.
Qualifications
• High school diploma or GED
• Ability to work in and adapt the culture of a multi-cultural, community-based organization
• Commitment to maintain confidentiality
• Understanding of the Agency’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances
• Previous experience working with substance abuse and co-occurring disorders preferred
• Employment contingent upon clear UDS and criminal history record
• Good inter-personal skills.
• Must possess a valid driver’s license and have access to reliable transportation, along with current auto liability insurance that meets or exceeds the minimum requirements set by the State.
• Initial and on-going MVR verification and must maintain an acceptable driving record in accordance with BayMark’s policy F&A-115.
• Satisfactory references from employers and/or professional peers.
• Satisfactory drug screening and criminal background check.
Benefits:
Competitive salaryComprehensive benefits package including medical, dental, vision and 401(K)Generous paid time off accrualExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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Description
Behavioral Health Tech – Residential Treatment Facility
Granite Recovery Center is looking for a Behavioral Health Technician provides direct support to the clients and the Clinical/Operations Team at the facility. The Behavioral Health Technician is responsible for monitoring and documenting self-administration of medication and observing, collecting, and testing urine samples submitted by clients in accordance with policy and procedure. A Behavioral Health Technician is required to fill out the required forms for the testing, report positive test results, and submit forms accurately and in a timely manner.
Role and Responsibilities:
Provide supervision and support to clients at the residential treatment center.Assist and monitor self-administration of medication.Offer clients guidance about recovery using the 12-step model.Conduct random urinalysis drug testing 2-3x weekly and as outlined procedurally.Monitor all drug tests by observing samples being provided via same sex staff to client interaction.Document all results of each sample provided and have client sign and date the form used.Maintain records of urine submissions, and client data related to self-administration of medication.Contact the Clinical Director and residential director immediately should a conflict arise regarding U/A process or self -administration of medication process.Report any unusual client behavior or suspicious activity to the Clinical Director and Residential Director.Maintain high standards of ethical and professional conduct and adhere strictly to confidentiality requirements.Comply with all policies and procedures.Adhere to established standards of hygiene and universal infection control procedures in handling all samples and supplies.Qualifications and Education Requirements:
High school diploma or GED with 6 months behavioral health experience, preferred.Valid Driver’s License.18 years of age or older.Current Certification in self administration of medication procedures and related training requirements, provided by the facilitySatisfactory drug screen and criminal background check.
Here is what you can expect from us:
Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
Read LessDescription
Full Time - Recovery Case Manager
All employees of the Company treat our clients and coworkers with dignity and respect. We work together as a team and provide a great service to our clients and one another. We are compassionate and have the highest level of integrity. We take 100% responsibility for our jobs and give zero excuses. We are innovators and strive for excellence. It is our responsibility to make and keep Granite Recovery Centers great.
The Recovery Case Manager (RCM) will meet with their clients regularly on a one-on-one basis. The RCM is the primary contact for a client's family, loved ones, and referral sources. They are responsible for the planning and implementation of client’s aftercare. RCM’s also serve to assist clients with their outside needs (e.g. court hearings, application for unemployment benefits, FMLA).
Responsibilities:
Help hold clients accountable for their actions in the community and the completion of their work Facilitate and provide timely documentation Monitor compliance on client contracts, phone policy, “buddy” relations. Ensure that all pertinent information is notated on RSS office board at shift change Ability to work in a fast-paced, dynamic environment Ability to communicate effectively in written, electronic, and oral form Ability to make sound decisions and/or find alternative solutions Make weekly calls to the client’s family (more communication may be required). This communication will be logged in the EMR. Phone calls will address client progress, behavior, contracts, growth opportunities, programming, and aftercare. RCM must be prepared to discuss enabling, codependency, and/or Al-Anon. RCM is responsible for scheduling all calls and face-to-face meetings with family members and/or loved ones Family calls are to be within the first 24 hours of admission Referral calls are to be made within the first 24 hours of admission. Calls to referral sources are to be made weekly Meet with clients at least once a week to monitor the treatment process Responsible for executing step downs and discharges Uploading/delegating current ROIs and aftercare plans into EMR RCMs are expected to attend the following meetings: Morning Meeting, RCM Meeting, Supervision, when necessary, Safety Squad and Quality Assurance Client engagement is not limited individual case load Introductions are to be made with new clients on caseload within 48 hours of admission; interaction must be logged in the EMRQualifications:
High school diploma or GED required Extensive experience within Mental Health and Substance Use Disorder industry Time management skills and the ability to work on multiple projects simultaneously Coordinate with all departments and oversees clients stay at GMTC Creation of an after-care plan that realistically meets the needs of the client Vetting of client visitors and phone calls Must meet then maintain all pre-employment requirements which includes reference checks, applicable state and national required background screening, 10 panel urine drug screen, DMV check, insurance (if applicable), and license/credential verificationsBenefits:
Competitive salaryComprehensive benefits package including medical, dental, vision and 401(K)Generous paid time off accrualExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Canterbury center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
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