United States
Suitability/Public Trust
Fully remote
Information Technology
**Overview**
GovCIO is seeking a candidate (remote) for a Configuration Management Associate position to join our Patient Care Services Product line, in the Office of Information Technology at the Department of Veterans Affairs. The candidate will support the release management and package verification of VistA‑related patches using the National Patch Module (NPM) on FORUM. This position will be a fully remote within the United States with core hours of operation from Monday to Friday 8 AM to 5PM ET.
**Responsibilities**
This role collaborates closely with development teams, Health Infrastructure and Systems Management (HISM) VistA Applications teams, Software Quality Assurance (SQA), and VHA Initial Operating Capability (IOC) test sites throughout the full patch lifecycle.
The environment is highly structured and process‑driven, requiring exceptional attention to detail, strong communication skills, and the ability to manage documentation, testing steps, and release governance with precision. As the Verifier, the candidate ensures all requirements, validations, and release steps are executed according to VistA Patch Release standards.
+ Coordinate end-to‑-‑end VistA patch testing and release activities using the National Patch Module (NPM).
+ Collaborate effectively with development teams, SQA, HISM VistA Applications teams, and IOC test sites throughout the patch lifecycle.
+ Perform Verifier responsibilities, including checklist execution, review validation, compliance date alignment, and patch status updates.
+ Manage release artifacts by moving builds, executables, and documentation to the National File Server as required.
+ Analyze defect incidents, reproduce issues, conduct assessments, and document findings for defect resolution.
+ Maintain Problem Incident updates throughout development, testing, and verification phases.
+ Evaluate enhancement requirements by reviewing user stories and validating expected functionality.
+ Create Patch Stubs following VistA Patch Template standards, including Packman and Host File formats.
+ Develop complete Patch Descriptions with accurate installation steps and required supporting documentation.
+ Upload KIDS Builds to NPM on FORUM and document progress in Problem Incidents.
+ Coordinate with other Verifiers or Functional Analysts when development overlaps across product areas.
+ Conduct technical preparation activities such as checksum verification and routine backups.
+ Update routines using approved VistA tools (KIDS Utilities, ^XINDEX) and submit Data Dictionary changes to the DBA.
+ Validate ICR usage, submit new or updated ICR requests, and coordinate HL7 messaging reviews for impacted components.
+ Support FDA impact reviews and assess external system impacts, engaging stakeholders as needed.
+ Assist developer unit testing, coordinate peer code reviews, and support SQA using the VistA SQA Checklist.
+ Prepare all required SQA and UAT distribution materials, including developer checklists, documentation, and versioned Host File Builds.
**Qualifications**
**Required Skills and Experience**
+ Master's with 10 years (or commensurate experience)
+ Strong understanding of software development lifecycles (SDLC), Agile/SAFe, and CI/CD pipelines.
+ Proven experience coordinating complex, multiteam releases in enterprise or mission critical environments.
+ Exceptional communication, facilitation, and stakeholder management skills.
+ Ability to manage multiple releases simultaneously with tight deadlines.
+ Strong analytical, organizational, and problem solving skills.
**Clearance Required:** Ability to obtain and maintain a Suitability/Public Trust clearance
**Preferred Skills and Experience**
+ Experience working within the Department of Veterans Affairs (VA) or other federal healthcare environments.
+ Familiarity with NPM, KIDS Builds, HL7 messaging, Data Dictionary structures, and VistA architecture.
+ Experience with incident/problem management and structured testing methodologies. SAFe ITIL, PMP, or Agile certification(s).
+ Experience with automated testing, monitoring, and deployment tooling.
+ Strong understanding of risk, compliance, and audit requirements for production systems.
**Posted Salary Range**
USD $120,000.00 - USD $125,000.00 /Yr.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
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