As a Store Manager for Goodwill, you will oversee store operations and ensure that our company standards and expectations are consistently met. The Store Manager will implement business plans and associated programs to achieve sales and profit goals while delivering high-quality customer service. The role also includes maintaining a clean, organized, and inviting shopping environment. We provide our Store Managers with a work/life balance that other retailers and industries don’t provide, as well as a 12-week training program to prepare for leading a people-centered, high-performance team.
Our Store Managers:
Have the opportunity to work a 5-day work week with only 1 closing per week. No more working 7+ days in a row! Operate stores on a schedule of 9am-8pm Monday-Saturday and 11am-7pm on Sunday! No overnight work doing inventory or merchandise moves!The opportunity to have most Sundays off!One weekend off a month!No mass weekly signage changes!Flexible schedules beneficial for working parents and students!Perks & Benefits:
Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.
Competitive weekly payComprehensive benefits including health, dental, and retirement plansGenerous paid time off (PTO) and holidaysAssociate shopping discountCelebratory activities Career advancement opportunitiesFree training and development programsYour Typical Day:
Supervise and coach retail and production team members to provide efficient and friendly service across all areas, including registers, fitting rooms, sales floors, and donation areas.Ensure merchandise is presented and organized according to company guidelineMaintain high standards of housekeeping with the support of team members.Analyze monthly store reports to evaluate controllable expenses and overall performance.Address any deviations from company standards with appropriate action plans.Schedule team members effectively to meet business objectives.Recruit, hire, train, and develop all store team members.Ensure compliance with company personnel policies and procedures.Uphold company safety policies to ensure the safety of all team members and customers.Assist in managing and continuously monitoring actual expenditures to stay within budget.What You’ll Need:
High school diploma or equivalent; some college-level coursework in business or marketing is preferred.3+ years of retail sales experience, with a minimum of 3 years in a supervisory role in a fast-paced environment.Proven ability to lead, manage, motivate, and communicate effectively with team members at all levels. Strong skills in training, coaching, and developing team members.Ability to organize and prioritize tasks to achieve goals, develop schedules, and execute plans effectively.Ability to exercise independent judgment and discretion.Flexibility to work a full-time schedule, including days, evenings, weekends, and holidays.Willingness to travel to various locations as needed.Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.
Learn more about Goodwill Here: https://www.youtube.com/watch?v=YlrM5WY5bLk
About Us:
Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.
POSITION OVERVIEW:
Under the direct supervision of Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records.
ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:
1. Ensures 100% donor and customer delight.
2. Greets donors in a prompt, friendly, and courteous manner; assist to unload donations from vehicles, offer tax receipts, maintain accurate daily counts of donations.
3. Breaks-down donations into categories.
4. Maintains drive-through and work area in a clean and organized manner.
5. Transports trash to compactor/dumpster and operate compactor as needed.
6. Adheres to all retail and personnel policies and procedures; follow good safety and security practices including reporting safety hazards and injuries store management.
7. Responsible for performing assigned duties:
* Provide excellent customer service to all of our customers.
* Keep all work areas clean, neat, and organized.
* Greet donors in 10 seconds.
* All donations should be processed within 24 hours.
* If you have a pile, you have a problem.
* Hard goods should be priority processed.
8. May be asked to participate in activities outside of Goodwill.
9. Attends in-service and related training as assigned by management.
10. Performs other duties as assigned by store management.
11. Accomplishes retail and organization mission by completing related assignments as needed.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* HS diploma/GED or any job-related experience that will provide the necessary knowledge, skill, and abilities to be able to perform the essential functions of the position.
* Possess good eyesight and color definition.
* Ability to hear sounds and verbal instructions in a nosey environment.
* Good interpersonal communication skills.
* Ability to quickly assess goods and determine appropriate routing.
* Functional reading and writing skills.
* Ability to work a flexible schedule determined by store needs; typical retail hours to include evenings, weekends and holidays.
Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.
About Us:
Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.
