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GOODWILL OF NORTH FLORIDA
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  • MYAWP Job Coach - FT  

    - Jacksonville Beach
    Job DescriptionJob DescriptionMonday-Friday 8:30am-5:00pmJob Title: MY... Read More
    Job DescriptionJob Description

    Monday-Friday 8:30am-5:00pm


    Job Title: MYAWP Lead Job Coach

    Department: Mission Services

    Reporting to: MYAWP Program Manager

    Date: 08/2024

    Position Status: Full-Time

    FLSA Status: Exempt

    Job Summary:

    The Position

    The Mayor’s Youth at Work Partnership (MYAWP) provides high school students work-related experiences that prepare them to succeed in employment. MYAWP aims to strengthen Jacksonville’s workforce and help young people gain the support, educational credentials, and skills needed in today’s and in the future economy. Work sessions are held in the summer, spring and fall. Objectives of the program are for students to gain employment, develop social skills, learn work norms and culture, understand career pathways, build professional networks and learn to manage money. The MYAWP Job Coach is responsible for the supervision of approximately 25-30 students. Duties include: recruiting students into the program, assisting the Program Manager to recruit employers to employ students, monthly reporting in SAMIS, quarterly narrative reports, completion of required training, weekly meetings with students, relationship building with students’ employers, assist in student workshops, communication between student and employer, troubleshoot barriers to student’s successful employment to ensure student success and employer satisfaction.

    Minimum Qualifications:

    Education

    Bachelors Degree required

    Experience

    Two years working with teens in an educational setting

    Licensure, Certification, and/or Registration

    Not Applicable

    Other

    Word, Excel

    Job Duties:

    • Work with MYAWP Program Manager to recruit and enroll students.
    • Work with MYAWP Program Manager to identify and establish relationships with potential employers.
    • Supervision of part time Job Coaches
    • Assist to develop, implement and attend workshops for students focused on work-readiness training.
    • Implement and administer student assessment prior to employment
    • Prepare and submit required reports.

    Essential Duties Managing Student Performance

    • Assist with MYAWP student enrollment process.
    • Schedule and attend employer orientation to make on-site visits and conduct a walk-through of site.
    • Establish a chain of communication with employer and student and ensure all contact information is readily available.
    • Coordinate external resources to support students (transportation, uniforms, required work attire).
    • Oversee students’ work attendance and performance.
    • Identify potential problems and intervene as necessary to ensure student success. This may include leveraging the services of affiliated organizations.
    • Complete required trainings to include MYAWP process and expectations, FERPA & SAMIS, data and reporting requirements, emergency management.
    • Attend weekly meetings.

    90%

    of Time

    Other duties as assigned:

    • Occasional special events and trainings after hours or on weekends

    10%

    of time



    SKILL REQUIREMENTS:

    Required

    • Drive motor vehicle
    • Maintain records
    • Sensitivity to low-income population’s cultural and socioeconomic characteristics

    Preferred

    Personal Qualities and Skills Required

    People Development

    • Ability to motivate students to strive for success.

    Knowledge

    • Experience or educational background, post-secondary education, or social work (e.g., school counselors or college advisors).
    • Demonstrated experience in working with youth.
    • Strong understanding and sensitivity to the perspectives of low-income populations.
    • Strong understanding of affiliate program offerings, including participation requirements and benefits

    Leadership

    • Ability to instill a vision for student success and develop teamwork among all supporting parties.
    • Ability to develop a mindset of continuous improvement for all students.

    Communications

    • Ability to listen and observe in order to understand the needs of students and employers.
    • Ability to use spoken communications to establish rapport with and influence all supporting parties.
    • Ability to write effective performance appraisals and correspondence related to students.

    Employee Acknowledgement:

    I have reviewed and understand the requirements stated in this Job Description.

    Employee’s Name Printed:

    Date:

    Supervisor’s Review:

    I have reviewed the information contained in this Job Description and believe it to be an accurate reflection of the job functions and duties for the described position.

    Supervisor’s Name Printed:

    Date:



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  • MYAWP Job Coach - PT  

    - Jacksonville Beach
    Job DescriptionJob DescriptionPart Time 25 hoursTemporaryMayor’s Youth... Read More
    Job DescriptionJob Description

    Part Time 25 hours

    Temporary

    Mayor’s Youth at Work Partnership Job Coach Job Description


    Job Title: Mayor’s Youth at Work Partnership Job Coach

    Department: Mission Services


    Reporting to: MYAWP Program Manager


    Date: 04-02-21


    Position Status: New/Part-Time


    FLSA Status: Exempt

    Job Summary:

    The Position

    The Mayor’s Youth at Work Partnership (MYAWP) provides high school students work-related experiences that prepare them to succeed in employment. MYAWP aims to strengthen Jacksonville’s workforce and help young people gain the support, educational credentials, and skills needed in today’s and in the future economy. Work sessions are held in the summer, spring and fall. Objectives of the program are for students to gain employment, develop social skills, learn work norms and culture, understand career pathways, build professional networks and learn to manage money. The MYAWP Job Coach is responsible for the supervision of approximately 25-30 students. Duties include: recruiting students into the program, assisting the Program Manager and Lead Job Coach to recruit employers to employ students, monthly reporting in SAMIS, quarterly narrative reports, completion of required trainings, weekly meetings with students, relationship building with students’ employers, assist in student workshops, communication between student and employer, troubleshoot barriers to student’s successful employment to ensure student success and employer satisfaction.


    Minimum Qualifications:

    Education

    Bachelor's Degree required

    Experience

    Two years working with teens in an educational setting

    Licensure, Certification, and/or Registration

    Not Applicable

    Other


    Word, Excel

    Job Duties


    General

    • Work with MYAWP Program Manager and Lead Job Coach to recruit and enroll students.

    • Work with MYAWP Program Manager and Lead Job Coach to identify and establish relationships with potential employers.

    • Assist to develop, implement and attend workshops for students focused on work-readiness training.

    • Implement and administer student assessment prior to employment

    • Prepare and submit required reports.


    Essential Duties Managing Student Performance

    • Assist with MYAWP student enrollment process.

    • Schedule and attend employer orientation to make on-site visits and conduct a walk-through of site.

    • Establish a chain of communication with employer and student and ensure all contact information is readily available.

    • Coordinate external resources to support students (transportation, uniforms, required work attire).

    • Oversee students’ work attendance and performance.

    • Identify potential problems and intervene as necessary to ensure student success. This may include leveraging the services of affiliated organizations.

    • Complete required training to include MYAWP process and expectations, FERPA & SAMIS, data and reporting requirements, emergency management.

    • Attend weekly meetings.



    90% of Time

    Other duties as assigned:


    • Occasional special events and trainings after hours or on weekends

    10% of the time


    SKILL REQUIREMENTS:

    Required

    • Drive motor vehicle

    • Maintain records

    • Sensitivity to low-income population’s cultural and socioeconomic characteristics

    Preferred

    Personal Qualities and Skills Required

    People Development

    • Ability to motivate students to strive for success.


    Knowledge

    • Experience or educational background, post-secondary education, or social work (e.g., school counselors or college advisors).

    • Demonstrated experience in working with youth.

    • Strong understanding and sensitivity to the perspectives of low-income populations.

    • Strong understanding of affiliate program offerings, including participation requirements and benefits


    Leadership

    • Ability to instill a vision for student success and develop teamwork among all supporting parties.

    • Ability to develop a mindset of continuous improvement for all students.


    Communications

    • Ability to listen and observe in order to understand the needs of students and employers.

    • Ability to use spoken communications to establish rapport with and influence all supporting parties.

    • Ability to write effective performance appraisals and correspondence related to students.



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  • Donation Center Attendant- FT Atlantic Beach  

    - Atlantic Beach
    Job DescriptionJob Description675 Atlantic Blvd. Atlantic Beach, FL 32... Read More
    Job DescriptionJob Description675 Atlantic Blvd. Atlantic Beach, FL 32233


    Job Title: Donation Center Attendant (DCA)

    Department: Donation Center

    Reporting to: DC Manager

    Date: 8/2018

    Position Status: Updated

    FLSA Status: Non-Exempt (Hourly)

    Job Summary:

    The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating.

    Minimum Qualifications:

    Education

    High School or GED preferred.

    Experience

    Minimum of 2 years prior retail sales/customer service experience preferred.

    Licensure, Certification, and/or Registration

    Valid Driver's License

    Other

    • Must like to interact with people and be driven to succeed
    • Must have excellent communication skills
    • Energy and enthusiasm to help others
    • An openness to learn and be a team player
    • An excitement for a career in retail
    • Able to handle customer service relations
    • Must be able to read and comprehend
    • Able to regularly lift up to 50 pounds
    • Must have reliable transportation

    Job Duties

    Essential Duties

    % of Time

    • Ensures excellent customer/donor relations by maintaining the highest standards of customer service as outlined by the customer service manual.

    100%

    • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction.

    • Greets donors and receives merchandise, providing the donor with a receipt, if desired.

    • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies.

    • May be required to travel to other donation centers on an as-needed basis.

    • Other duties as assigned

    Supervisory/Decision making Authority

    Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No

    Enter the number of direct reports and their position titles: None



    PHYSICAL REQUIREMENTS:

    Required

    • Standing
    • Walking
    • Lifting (Up to 50lbs)
    • Carrying (Up to 50lbs)
    • Kneeling
    • Pushing/Pulling
    • Bending/Stooping
    • Reaching
    • Turning
    • Repetitive Motions
    • Must have reliable transportation

    Preferred

    • Reading
    • Color Recognition
    • Professional appearance

    HAZARDS:

    • Housekeeping and/or cleaning agents
    • Proximity to moving mechanical parts

    SKILL REQUIREMENTS:

    Required

    • Ability to meet highest level of customer satisfaction
    • Attention to detail and organization
    • Respectful customer relationships
    • Reliable, responsible, and dependable, and ability to fulfill obligations.
    • Reasoning and logic
    • Sensitivity to service population’s cultural and socioeconomic characteristics
    • Positive Attitude
    • Ability to respond to customer correspondence in an appropriate manner.

    Preferred

    • Verbal communication (including telephone)
    • Written communication (including composition)
    • Team-oriented and collaborative interpersonal relationships
    • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job
    • Ability to accept feedback while dealing calmly and effectively with stressful situations.
    • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.


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  • Sales Associate- PT Jacksonville Beach  

    - Jacksonville Beach
    Job DescriptionJob Description1036 Beach Blvd.Jacksonville, FL 32250Ou... Read More
    Job DescriptionJob Description

    1036 Beach Blvd.

    Jacksonville, FL 32250

    Our Philosophy: Work is the Cornerstone of Life

    At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida offers work/life
    balance.

    Essential Duties

    Front of Store Duties
    -Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer.
    -Assists customers with shopping needs.
    -Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing.
    -Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed.
    -Greets donors and receives merchandise, providing donor with an itemized receipt, if desired.
    -Reports known or suspected security and/or theft problems to the Store Manager or other member of management.

    Back of Store Duties
    -May remove donations from donor’s car.
    -Breaks down donation in to appropriate bins of like merchandise.
    -Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards.
    -Place salable clothing on hangers to meet established quotas.
    -Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together.
    -Counts and records pieces of clothing hung.
    -Places unsalable clothing in appropriate bins.

    Required Experience
    -Education: High School or GED preferred
    -Experience: No experience required / 1-2 years experience preferred

    Required Skills
    -Excellent communication skills.
    -Energy and enthusiasm to help others.
    -An openness to learn and be a team player.
    -An excitement for a career in retail.
    -Be able to perform basic skills on the register & computer.
    -Must be able to read and comprehend.
    -Must be able to do basic math calculations using a calculator.

    Physical Requirements
    -Standing
    -Walking
    -Lifting (Up to 50lbs)
    -Carrying (Up to 50lbs)
    -Kneeling
    -Pushing/Pulling
    -Bending/Stooping
    -Reaching
    -Turning
    -Repetitive Motions
    -Skill Requirements
    -Respectful customer relationships
    -Operation of point of sale/inventory software
    -Reasoning and logic
    -Maintain records
    -Sensitivity to service population’s cultural and socioeconomic characteristics

    Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.

    Important Note

    Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.

    Read Less

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