Job DescriptionJob Description1036 Beach Blvd. Jacksonville Beach, FL 32250
Job Title: Employment Support SpecialistDepartment: Good CareersReporting to: Good Careers Senior ManagerDate: August 2023Position Status: UpdatedFLSA Status: Non-ExemptJob Summary:This position supports the employment specialists to identify employment opportunities for job seekers. Provides assistance to job seekers to ensure that they effectively apply for employment positions.Minimum Qualifications:EducationExperience2 years prior experience in staffing services, HR, and case management or a related field is preferred.Licensure, Certification, Other Qualifications ● Able to complete assignments within deadlines in fast-paced environment● Able to work positively and professionally in both independent and team settings● Able to work cooperatively with representatives of various Goodwill divisions, external partners and customers● Able to de-escalate and resolve conflict in a positive manner● Capable of effectively organizing self, time and responsibilities● Able to communicate effectively in written and verbal manner● Able to demonstrate understanding of programming, procedures, policies and information technology systems within probationary training period and maintain that mastery over the course of employment● Capable of maintaining strict customer and corporate confidentiality● Able to enter data into various computer systems at a rate of at least 30 words per minute● Must be able to travel to various locations on an as-needed basis
Job DutiesEssential Duties% of TimeResponsible for assisting applicants seeking employment and/or training, where appropriateEvaluates the appropriateness of job-seeking candidates for identified opportunitiesActs as a liaison with strategic business and community partners as well as employer/trade associations Provides information about the hiring company to potential candidatesCoordinates recruitment options with partners Other duties as assigned.9010Supervisory/Decision-making AuthorityDoes the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required StandingSittingWalkingRepetitive Motions (Data Entry)Preferred HAZARDS:Housekeeping and/or cleaning agentsSKILL REQUIREMENTS:RequiredRespectful customer relationshipsReadingTyping/KeyboardWord processing softwareOperate office machinery (fax, copier, etc.)Verbal communication (including telephone)Written communication (including composition)Maintain recordsSensitivity to service population’s cultural and socioeconomic characteristicsPreferredPublic speaking/group presentations Organize and prioritize informationTeam-oriented and collaborative interpersonal relationships
Job DescriptionJob DescriptionPart Time 25 hoursTemporaryMayor’s Youth at Work Partnership Job Coach Job Description
Job Title: Mayor’s Youth at Work Partnership Job CoachDepartment: Mission Services
Reporting to: MYAWP Program Manager
Date: 04-02-21
Position Status: New/Part-Time
FLSA Status: ExemptJob Summary:The PositionThe Mayor’s Youth at Work Partnership (MYAWP) provides high school students work-related experiences that prepare them to succeed in employment. MYAWP aims to strengthen Jacksonville’s workforce and help young people gain the support, educational credentials, and skills needed in today’s and in the future economy. Work sessions are held in the summer, spring and fall. Objectives of the program are for students to gain employment, develop social skills, learn work norms and culture, understand career pathways, build professional networks and learn to manage money. The MYAWP Job Coach is responsible for the supervision of approximately 25-30 students. Duties include: recruiting students into the program, assisting the Program Manager and Lead Job Coach to recruit employers to employ students, monthly reporting in SAMIS, quarterly narrative reports, completion of required trainings, weekly meetings with students, relationship building with students’ employers, assist in student workshops, communication between student and employer, troubleshoot barriers to student’s successful employment to ensure student success and employer satisfaction.
Minimum Qualifications:EducationBachelor's Degree requiredExperienceTwo years working with teens in an educational settingLicensure, Certification, and/or RegistrationNot ApplicableOther
Word, ExcelJob Duties
GeneralWork with MYAWP Program Manager and Lead Job Coach to recruit and enroll students.Work with MYAWP Program Manager and Lead Job Coach to identify and establish relationships with potential employers. Assist to develop, implement and attend workshops for students focused on work-readiness training. Implement and administer student assessment prior to employmentPrepare and submit required reports.
Essential Duties Managing Student PerformanceAssist with MYAWP student enrollment process. Schedule and attend employer orientation to make on-site visits and conduct a walk-through of site. Establish a chain of communication with employer and student and ensure all contact information is readily available. Coordinate external resources to support students (transportation, uniforms, required work attire). Oversee students’ work attendance and performance. Identify potential problems and intervene as necessary to ensure student success. This may include leveraging the services of affiliated organizations.Complete required training to include MYAWP process and expectations, FERPA & SAMIS, data and reporting requirements, emergency management.Attend weekly meetings.
90% of Time Other duties as assigned:
Occasional special events and trainings after hours or on weekends10% of the time
SKILL REQUIREMENTS:RequiredDrive motor vehicleMaintain recordsSensitivity to low-income population’s cultural and socioeconomic characteristicsPreferred Personal Qualities and Skills RequiredPeople DevelopmentAbility to motivate students to strive for success.
KnowledgeExperience or educational background, post-secondary education, or social work (e.g., school counselors or college advisors).Demonstrated experience in working with youth. Strong understanding and sensitivity to the perspectives of low-income populations.Strong understanding of affiliate program offerings, including participation requirements and benefits
LeadershipAbility to instill a vision for student success and develop teamwork among all supporting parties.Ability to develop a mindset of continuous improvement for all students.
CommunicationsAbility to listen and observe in order to understand the needs of students and employers.Ability to use spoken communications to establish rapport with and influence all supporting parties.Ability to write effective performance appraisals and correspondence related to students.
Job DescriptionJob Description1036 Beach Blvd.Jacksonville Beach, FL 32250
Our Philosophy: Work is the Cornerstone of Life
At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment.
Goodwill Industries of North Florida is currently seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store’s daily operation and achievement of sales results. Under the direction of the Store and Assistant Manager helps with managing the processing of donated goods and ensure the staff is trained and that good customer/donor relations are demonstrated by example and maintained by setting high standards of customer service.
Essential Job FunctionsAssists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system.Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses.Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual.Ensures proper accounting for all store revenue.Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual.Under the guidance of the Store Manager and/or Assistant Manager assists with training and developing staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment.Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customerAssists customers with shopping needs.Must be able to interact professionally with others in a fast-paced retail environmentPulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing.Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed.Greets donors and receives merchandise, providing donor with an itemized receipt, if desired.Reports known or suspected security and/or theft problems to the Store Manager or other members of management.Processes donated goods as outlined according to standard operation procedures.Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards.Must be able to handle customer or donor complaints in the absence of the Assistant or Store ManagerWill bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle.
Education / ExperienceMinimum of 2 years prior retail experience preferredHigh School or Equivalent
Required SkillsExcellent communication and customer service skillsMust have by able to promote and ultimately be responsible for workplace safetyProficiency with POS reporting procedures.Must have reliable transportation and a valid driver’s license.Energy and enthusiasm to help others.An openness to learn and be a team player.An excitement for a career in retail.Be able to perform basic skills on a computer.Must be able to read and comprehend.Must be able to do basic math calculations using a calculator.Able to regularly lift up to 10 pounds and occasionally lift up to 50 poundsTeam-oriented and collaborative interpersonal relationshipsOrganize and prioritize informationProactive, self-starter and energeticRespectful customer relationshipsUnderstanding of inventory management software and related web- based programsReasoning and logicMaintain recordsSensitivity to service population’s cultural and socioeconomic characteristics
Physical RequirementsStandingWalkingLifting (Up to 50lbs)Carrying (Up to 50lbs)KneelingPushing/PullingBending/StoopingReachingTurningRepetitive MotionsReading (Preferred)Color Recognition (Preferred)
Equal Employment EmployerGoodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.
Important Note
Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.
Job DescriptionJob Description675 Atlantic Blvd. Atlantic Beach, FL 32233
Job Title: Donation Center Attendant (DCA)Department: Donation CenterReporting to: DC ManagerDate: 8/2018Position Status: UpdatedFLSA Status: Non-Exempt (Hourly)Job Summary:The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating.Minimum Qualifications:EducationHigh School or GED preferred.ExperienceMinimum of 2 years prior retail sales/customer service experience preferred.Licensure, Certification, and/or RegistrationValid Driver's LicenseOtherMust like to interact with people and be driven to succeedMust have excellent communication skillsEnergy and enthusiasm to help othersAn openness to learn and be a team playerAn excitement for a career in retailAble to handle customer service relationsMust be able to read and comprehendAble to regularly lift up to 50 poundsMust have reliable transportationJob DutiesEssential Duties% of TimeEnsures excellent customer/donor relations by maintaining the highest standards of customer service as outlined by the customer service manual.100%Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction. Greets donors and receives merchandise, providing the donor with a receipt, if desired.Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies.May be required to travel to other donation centers on an as-needed basis.Other duties as assignedSupervisory/Decision making AuthorityDoes the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ NoEnter the number of direct reports and their position titles: None
PHYSICAL REQUIREMENTS: Required StandingWalkingLifting (Up to 50lbs)Carrying (Up to 50lbs)KneelingPushing/Pulling Bending/StoopingReachingTurningRepetitive MotionsMust have reliable transportationPreferredReadingColor RecognitionProfessional appearance HAZARDS:Housekeeping and/or cleaning agentsProximity to moving mechanical partsSKILL REQUIREMENTS:RequiredAbility to meet highest level of customer satisfactionAttention to detail and organizationRespectful customer relationshipsReliable, responsible, and dependable, and ability to fulfill obligations.Reasoning and logic Sensitivity to service population’s cultural and socioeconomic characteristicsPositive AttitudeAbility to respond to customer correspondence in an appropriate manner.PreferredVerbal communication (including telephone)Written communication (including composition)Team-oriented and collaborative interpersonal relationships Ability to be sensitive to others' needs and feelings and being understanding and helpful on the jobAbility to accept feedback while dealing calmly and effectively with stressful situations.Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Job DescriptionJob Description1036 Beach Blvd.Jacksonville, FL 32250Our Philosophy: Work is the Cornerstone of Life
At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida offers work/life
balance.
Essential Duties
Front of Store Duties
-Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer.
-Assists customers with shopping needs.
-Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing.
-Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed.
-Greets donors and receives merchandise, providing donor with an itemized receipt, if desired.
-Reports known or suspected security and/or theft problems to the Store Manager or other member of management.
Back of Store Duties
-May remove donations from donor’s car.
-Breaks down donation in to appropriate bins of like merchandise.
-Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards.
-Place salable clothing on hangers to meet established quotas.
-Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together.
-Counts and records pieces of clothing hung.
-Places unsalable clothing in appropriate bins.
Required Experience
-Education: High School or GED preferred
-Experience: No experience required / 1-2 years experience preferred
Required Skills
-Excellent communication skills.
-Energy and enthusiasm to help others.
-An openness to learn and be a team player.
-An excitement for a career in retail.
-Be able to perform basic skills on the register & computer.
-Must be able to read and comprehend.
-Must be able to do basic math calculations using a calculator.
Physical Requirements
-Standing
-Walking
-Lifting (Up to 50lbs)
-Carrying (Up to 50lbs)
-Kneeling
-Pushing/Pulling
-Bending/Stooping
-Reaching
-Turning
-Repetitive Motions
-Skill Requirements
-Respectful customer relationships
-Operation of point of sale/inventory software
-Reasoning and logic
-Maintain records
-Sensitivity to service population’s cultural and socioeconomic characteristics
Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.Important NoteDue to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.
