TITLE: INTERNSHIP CAREER COORDINATOR, BARCLAYS NET WORK
REPORTS TO: PROGRAM Manager
LOCATION: 2471 Morris Ave, Bronx, NY 10468
HOURS: 35 Hours/Week; Exempt
SALARY: $50,000-$55,0000/Year
JOB SUMMARY: Good Shepherd Services, in partnership with Barclays and Wimbledon established NET WORK a tennis-themed employability program for underserved youth ages 15-24 in NYC who may be disconnected, justice involved, overage and/or under-credited. In close collaboration with other program staff, the Internship Career Coordinator provides job readiness and career exploration workshops, as well as work one on one counseling with youth. They also work with local businesses in neighboring areas to create employment opportunities for program participants and alumni. Net Work uses Tennis as a vehicle for engagement, but also as a venue for learning job readiness skills such as teamwork, conflict resolution and taking direction from a coach/supervisor.
MAJOR DUTIES:
Facilitate career exploration, work readiness and financial literacy workshops for program participants.Lead work readiness workshops utilizing virtual platforms as needed, specifically Zoom Video Conferencing. Provide individual 1 on 1 job and career counseling to young adults centered on career mapping and goal setting.Support participants’ growth by providing continuous feedback and resources to meet individual needs.Assist the Tennis Coach in utilizing Tennis to teach life and job skills (i.e., teamwork and conflict resolution). Build partnerships with the local businesses and organizations in the community to develop employment opportunities for participants as well as to advance programming via community canvasing, tabling events, and facilitation of presentations.Provide individual counseling, group counseling, and crisis intervention and case management for participants as needed.Serve as point person for recruitment and enrollment of youth to the overall program in conjunction with Program Manager and Tennis Coach.Assist youth in preparing for and securing employment opportunities.Follow up with employers to help with any performance issues that may arise.Monitor and provide support to youth once they have gained employment.Provide alumni outreach and support including career counseling, referrals, and skill development.Provide referrals to internal and external partners including housing, mental health counseling, educational and vocational programs, and other community resources.Perform statistical, narrative, and record keeping duties as required, including monthly and quarterly reports.Utilize technology daily to execute job functions including computers, tablets and phones to perform administrative tasks, data entry, virtual workshop facilitation, word processing, email correspondence, text messaging, social media marketing and internet navigation/research.Respond to needs of participants during programming in workshops, sports activities and special events.Plan, Coordinate and Implement special program events and activities including end of cohort celebrations.Provide referrals to Community Based assistance programs, mental health counseling, and other community resources.Perform statistical, narrative, and record keeping duties as required for Monthly and Quarterly reports.Perform other duties as assigned.QUALIFICATIONS:
Bachelors’ degree or 3+ years of experience developing employment opportunities for youth and/or young adults requiredExperience working with youth or young adults required.Strong group facilitation or teaching skills required.Must have the ability to foster meaningful partnerships within the community to further support the young adults.Bilingual (English / Spanish) preferred.Experience working with disengaged and/or justice involved youth preferred.Knowledge of the game of Tennis preferred.Ability to work with diverse staff, participants and network with diverse employer constituentsExcellent verbal and written communication skillsKnowledge of Trauma Informed Practice preferredMust have a commitment to work from a strength-based, and/or youth development perspective. Read LessWe are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination.
Good Shepherd Services is a premier youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve.
Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES
Location: 503 Fifth Avenue, Brooklyn, NY 11215
Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.)
Salary Range $44K - $49K/Year
Major Duties Care Coordinator:
Secure all required Care Management enrollment consents from the individual or their legal guardian.Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management.Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:Services are coordinated according to the enrollee’s acuity level.Treatment recommendations are supported and reinforced.The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains.Meets all client contact requirements, including:For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low).Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate.Serves as an advocate for clients within the agency and among external service providers.Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences.Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions.Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs.Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences.Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care.Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services.Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release.Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice.Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines.Performs all other duties as assigned.Qualifications of Care Coordinator
Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following:
Bachelor of Arts or Science degree with two years’ experience requiredBilingual Spanish/English speaking candidates are highly encouraged to applyMust have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service settingExperience with Child Welfare; ACS; and Foster Care is helpfulThe candidate must possess the following Experience:
Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services.Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training.Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their careExperience providing service coordination and information, linkages, and referrals for community-based services. Read LessThe Family Counselor / Case Worker provides strength-based comprehensive services to families with children at-risk of foster care placement.
Reports to: SOCIAL WORK SUPERVISOR, FAMILY RECEPTION CENTER
Location: 503 Fifth Avenue, 3rd floor, Brooklyn, NY 11215
Hours: 35 Hours/Week; Exempt
Salary: $50,000-$55,000/Year
Major Duties:
Conduct assessments of children and families referred by the Administration for Children’s Services (ACS), schools, other service providers, or those who come in voluntarily seeking services based on a strength-based model.Provide individual, family, and group counseling to children and families including home visits and escorts to appointments as needed.Maintain a regular caseload in accordance with the program’s policies and procedures.Provide short-term crisis intervention and concrete services including advocacy, outreach, and referral for designated caseload, as well as emergencies.Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration.Actively participate in case consultation, continued SBC training and the SBC certification process.Plan, coordinate, and implement groups and social activities for children, parents, and families.Prepare and maintain FASP documentation, appropriate statistical reports, and casework and group work summaries as needed.Maintain appropriate utilization of state and city databases, as well as agency databases.Participate in appropriate program and external meetings and trainings.Perform other duties as assigned.Qualifications:
Bachelor’s degree required (BSW preferred) and two years of direct experience in a social service setting preferred.Bilingual English/Spanish preferred.Must be able to work two evenings per week until 8:30 p.m.Excellent organizational, written, and communication skills.Must have a commitment to work from a strength-based and/or youth development perspective.For Full Time Employees Benefits/Perks:
Tuition Assistance ProgramGenerous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)Healthcare Plans (Medical, Dental, Vision, and Pet Care)403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time) Read LessTitle: Case Worker
Reports To: SOCIAL WORK SUPERVISOR
Location: 503 5th Avenue in Brooklyn, NY
Hours: 35 hours, Non- Exempt
Salary: $50,000 - $55,000 Annually Based on relevant post graduate experience
Job Summary: The Brooklyn Transitions Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Social Worker/Case Worker provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework.
Our superstar candidate is:
• Passionate about providing high quality services to families in child welfare
• A lifetime learner, continuously developing their clinical skills
• Dedicated to modeling strength-based, trauma-informed practice with families and colleagues.
• Culturally humble with a commitment to the Good Shepherd Services mission, vision, and values
Major Duties:
Direct Work with Families
• Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families.
• Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences.
• Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration.
• Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
• Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc.
• Integrate the practices of SBC into every counseling session.
• Ensure that every child has been seen and properly assessed every month.
• Meet appropriate case work contacts for each phase of treatment: Initial, Baseline, and Stabilization.
• Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.
Administrative and Advocacy Role
• Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members.
• Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families.
• Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety and treatment decisions.
• Attend and participate in Family Court hearings for families involved with ACS FSU.
• Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed.
• Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination.
• Participate in case consultation, continued SBC training, and the SBC certification process.
• Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy.
• Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes.
• Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.
Qualifications:
• Bachelor’s degree required, (Social Work, Human Services, Psychology, Sociology, Counseling or other humanities degrees will be considered.
• Child welfare experience preferred
• Bilingual - English/Spanish preferred
• Must have strong organizational, interpersonal, and counseling skills
• Must be able to work at least 2 evenings per week to accommodate working families’ schedules
• Must have strong inquiry skills and ability to seek and share internal and external best practices
• Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective
• SBC trained and/or SBC certified a plus
We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination.
Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve.
Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES
Location: 685 E. 187th Street, Bronx, NY 10458
Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.)
Salary Range $44K - $49K/Year
Major Duties Care Coordinator:
Secure all required Care Management enrollment consents from the individual or their legal guardian.Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management.Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:Services are coordinated according to the enrollee’s acuity level.Treatment recommendations are supported and reinforced.The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains.Meets all client contact requirements, including:For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low).Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate.Serves as an advocate for clients within the agency and among external service providers.Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences.Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions.Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs.Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences.Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care.Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services.Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release.Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice.Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines.Performs all other duties as assigned.Qualifications of Care Coordinator
Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following:
Bachelor of Arts or Science degree with two years’ experience requiredBilingual Spanish/English speaking candidates are highly encouraged to applyMust have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service settingExperience with Child Welfare; ACS; and Foster Care is helpfulThe candidate must possess the following Experience:
Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services.Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training.Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their careExperience providing service coordination and information, linkages, and referrals for community-based services. Read LessWe are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination.
Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve.
Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES
Location: 685 E. 187th Street, Bronx, NY 10458
Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.)
Salary Range $44K - $49K/Year
Major Duties Care Coordinator:
Secure all required Care Management enrollment consents from the individual or their legal guardian.Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management.Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:Services are coordinated according to the enrollee’s acuity level.Treatment recommendations are supported and reinforced.The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains.Meets all client contact requirements, including:For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low).Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate.Serves as an advocate for clients within the agency and among external service providers.Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences.Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions.Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs.Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences.Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care.Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services.Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release.Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice.Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines.Performs all other duties as assigned.Qualifications of Care Coordinator
Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following:
Bachelor of Arts or Science degree with two years’ experience requiredBilingual Spanish/English speaking candidates are highly encouraged to applyMust have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service settingExperience with Child Welfare; ACS; and Foster Care is helpfulThe candidate must possess the following Experience:
Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services.Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training.Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their careExperience providing service coordination and information, linkages, and referrals for community-based services. Read LessWe are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Foster Care Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination.
Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve.
Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES
Location: 685 E. 187th Street, Bronx, NY 10458
Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.)
Salary Range $46K - $51K/Year
Major Duties Care Coordinator:
Secure all required Care Management enrollment consents from the individual or their legal guardian.Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management.Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:Services are coordinated according to the enrollee’s acuity level.Treatment recommendations are supported and reinforced.The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains.Meets all client contact requirements, including:For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low).Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate.Serves as an advocate for clients within the agency and among external service providers.Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences.Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions.Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs.Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences.Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care.Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services.Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release.Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice.Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines.Performs all other duties as assigned.Qualifications of Care Coordinator
Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following:
Bachelor of Arts or Science degree with two years’ experience requiredBilingual Spanish/English speaking candidates are highly encouraged to applyMust have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service settingExperience with Child Welfare; ACS; and Foster Care is helpfulThe candidate must possess the following Experience:
Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services.Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training.Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care.Experience providing service coordination and information, linkages, and referrals for community-based services. Read Less