Job DescriptionJob DescriptionBenefits:
Company partiesFree uniformsOpportunity for advancementTraining & development
At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. Our team is growing, and we are looking for individuals who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid training, reliable scheduling, a rewarding work environment and a one-of-a-kind culture that practices our core values as much as we practice our swim skills!
Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.
Primary Responsibilities:
Provide WOW! Customer Service to our membersAssist with class scheduling and billingBuild rapport with parents and family membersWork in a sales capacity to sell new memberships and retain existing membersUse observation, conversation and relationship-development skills to identify parent concerns and offer solutionsComplete Salesforce tasks to contact online inquiries and answer questionsCare for the school by managing inventory and completing light cleaning tasksFulfill other duties or responsibilities as assigned by your employer
Perks and Benefits:
Culture-driven companyGreat pay ($16-$18 per hour)Thorough, paid training & free lifeguard, CPR & AED certificationSet weekly schedule - always know when youre workingSocial opportunitiesFree swim lessons for children & siblingsWeekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights
Requirements
Ability to work with childrenExcellent communication and organizational skillsPhone, text, email and computer skillsAbility to perform physical job functions, including standing for extended periods of time, working from an upright (standing) desk as well as lifting, reaching and bending and light cleaningAbility to complete lifeguard, CPR & AED certification class as part of training and lifeguard as needed, working in a hot and humid pool setting; Assisting with lifeguard duties as neededHigh school diploma or equivalent required
Our Core Values:
We go above and beyond with every detail to create a GOLDEN experienceWe believe in nurturing a culture that provides WOW customer serviceWe do the right things, make the right decisions and treat people with Integrity, Compassion and TrustWe meet and exceed expectations so you see Extraordinary ResultsWe make a big deal out of lifes accomplishments by remembering to Celebrate!
At Goldfish Swim School - Waugh Chapel, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. Were dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what real employes are saying about Goldfish Swim School
Some of our most successful team members have worked in places like:
Gym, Fitness and Recreation CenterSpa, Hotel and Concierge rolesCustomer Success Manager, Customer Relations, sales and services team member or inside sales representativeCustomer Service Representative or Call Center RepresentativeInside Sales Representative, Sales Representative
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