GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
Job Description:
The Maintenance Supervisor reports to the General Manager and oversees all of the maintenance needs, physical appearance, and work orders on the property while working within an allotted budget. The Maintenance Supervisor's primary responsibilities are hands on maintenance of the property including general upkeep and repair to units and the grounds, ensuring the work order tracking system is used and followed up with properly, turn and make ready, supervising the maintenance team, and maintaining excellent resident relations through outstanding customer service. Rotating on call schedule and some weekend availability required.
Responsibilities:
Maintain positive resident relations through outstanding serviceParticipate in the daily operations of the propertyTrain and supervise all Maintenance Team MembersVendor negotiation, scheduling and contractingThe Turn and Make Ready process; Inspect units for Move In readinessConduct regular property health and safety inspectionsCommunicate with the General Manager regarding any problems with maintenance or curb appeal that requires further attentionRespond appropriately to emergencies, according to policies and proceduresHold daily meetings to ensure work orders are being assigned and completedDevelops standards for the cleanliness and overall appearance of the buildings and common areas to ensure that they reflect and represent the high quality of the community and Company’s standardsPeriodically inspects work performed by contractors and vendors to verify the work, materials, and services meet quality standards, scope and specifications as requiredCharacteristics and Qualifications:
Ensure company policy and state and federal safety and fair housing laws are metAt least 3 years' experience in apartment or hospitality maintenance preferred2-3 years’ experience managing a teamHVAC I and II Certification required, mechanical background preferredA valid driver’s license, good driving record and proof of insurance is requiredStrong organizational, interpersonal, leadership and basic computer skillsThis position offers the following competitive benefits:
Health, Vision, and Dental Insurance for you and your dependentsPrescription Drug PlanEmployee Assistance ProgramShort-Term Disability & Long-Term Disability InsuranceGroup Life Insurance401(k) Program with Employer ContributionGenerous Paid Vacation, Sick Time and HolidaysPaid Parental LeaveDirect DepositCollegial Work EnvironmentTime off to VolunteerEmployee Referral ProgramVoluntary benefitsGMH Associates, Inc. does not accept recruiting agency resumes. Please do not forward resumes to our employees. GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.
This position description does not constitute a written or implied contract of employment.
Visit our new website https://www.gmhcommunities.com/
GMH Associates, Inc. is an Equal Opportunity Employer
#LI-P #COM123
Read LessGMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our innovative living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
Job Description:
The Leasing and Marketing Specialist is the main point of contact for all prospects who visit, call or e-mail the property. The position oversees and embodies all aspects of the company’s culture and customer service. The ideal team member will be a self-starter with a passion for connecting with our residents. The Leasing and Marketing Specialist will work closely with the General Manager to drive prospect traffic, assist in resident relations and provide knowledge of lease administration.
Responsibilities:
Develop professional, service-based relationships with our clients, resident and vendors, working to anticipate their needs and want as individualsFollow all fair housing standards in all mattersResponsible for opening and closing procedures of community spaces including clubhouse, fitness center, coffee bar, and community marketEffectively lease apartments responding to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community featuresManage and maintain all incoming leasing applicationsWork with General Manager and corporate marketing team to create a marketing plan including brochures, internet advertising, corporate housing, print, and mediaConduct market surveys on regular basisMaintain and track the turn and make ready processAssist with leasing and resident activities and branding of the overall communityEmbrace and assist with resident interactionsConduct daily follow up calls to residents to insure maintenance issues have been resolved.Identify areas of need or concern on the property or in service as witnessed or learned from residentsMonitor and delegate the package tracking system to insure packages are safe and delivered expeditiouslyMaintain inventory of retail and community marketPerform other duties, as assigned by managementCharacteristics and Qualifications:
Dynamic and energetic individual who is eager to be the face of our company, brand, and property in the markets that we serveAssociates’ degree preferred, High school diploma required 1-2 years’ experience in the apartment or leasing hospitality-- RequiredOutgoing, gregarious personality and a passion to serve; excellent written and verbal skillsActive knowledge of online Social Media and social presence avenuesExperience with Canva, Instagram, and/or Facebook—PreferredExperience in Yardi or Entrata—Preferred Strong organization and administrative abilities as well as excellent communication and people killsProficient in Microsoft Office applicationsThis position offers the following competitive benefits:
Health, Vision, and Dental Insurance for you and your dependentsPrescription Drug PlanEmployee Assistance ProgramShort-Term Disability & Long-Term Disability InsuranceGroup Life Insurance401(k) Program with Employer ContributionGenerous Paid Vacation, Sick Time and HolidaysPaid Parental LeaveDirect DepositCollegial Work EnvironmentTime off to VolunteerEmployee Referral ProgramVoluntary benefitsGMH Associates, Inc. does not accept recruiting agency resumes. Please do not forward resumes to our employees. GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.
This position description does not constitute a written or implied contract of employment.
Visit our new website https://www.gmhcommunities.com/
GMH Associates, Inc. is an Equal Opportunity Employer
#LI-P #COM123
Read Less