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Global Impact Group LLC
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  • Scheduling Coordinator in Raleigh  

    - Raleigh
    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity fo... Read More
    Job DescriptionJob DescriptionBenefits:
    Flexible scheduleOpportunity for advancementTraining & development
    About Us

    Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We support federal, state, and local agencies with secure, high-quality language solutions in more than 80 languages.

    As part of our USCIS contract, we are hiring Scheduling Coordinators to ensure interpreters and translators are assigned efficiently and service requests are fulfilled on time.

    Responsibilities

    Manage daily scheduling of OPI, VRI, ASL, and document translation assignments.Confirm interpreter availability and fill requests within USCIS timelines (72-hour confirmation rule).Handle urgent/surge requests and coordinate activation of the 200+ linguist surge pool.Maintain interpreter schedules and update availability in the scheduling system.Track assignments for reporting, billing, and compliance.Communicate with linguists, project managers, and CORs to ensure real-time coverage.Monitor cancellations, no-shows, and SLA performance for quality control.Provide after-hours coverage on a rotating basis.Qualifications

    Associates or Bachelors degree in Business, Communications, or related field (preferred).12 years of scheduling, dispatching, or operations coordination experience (language services or government contract a plus).Strong organizational skills with the ability to manage multiple priorities under deadlines.Excellent communication and customer service skills.Proficiency with scheduling tools, Excel, and secure platforms.Must be a U.S. Citizen or permanent resident and able to pass a Tier 3/Tier 5 background investigation.Compensation & Benefits

    Paid training on USCIS scheduling protocols and compliance standards.Growth opportunities in operations, project management, or linguist coordination.How to Apply

    Submit:

    Resume / CV highlighting scheduling or coordination experience.References from prior scheduling/operations roles.Availability for full-time shifts (including possible evenings/weekends).Apply at: careers@globallanguagesystem.com
    Subject line: Scheduling Coordinator Application Raleigh





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  • Administrative Assistant  

    - Raleigh
    Job DescriptionJob DescriptionBenefits:Competitive salaryOpportunity f... Read More
    Job DescriptionJob DescriptionBenefits:
    Competitive salaryOpportunity for advancementTraining & development
    About Us


    Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of language services. We deliver interpretation and translation solutions to federal, state, and local government clients.
    We are seeking a Full-Time Administrative Assistant with an accounting background to support day-to-day operations, financial tracking, and documentation management for our new USCIS contract. This role provides critical administrative and financial support to program managers and leadership.

    Responsibilities


    Provide general administrative support including scheduling, correspondence, and record-keeping.Assist the Finance & Accounting Manager with invoice preparation, reconciliation, and DCAA-compliant recordkeeping.Maintain accurate databases of personnel, task orders, and contract documentation.Support onboarding and clearance tracking by coordinating with HR and the Facility Security Officer.Prepare monthly and quarterly reports for management and the Contracting Officers Representative (COR).Assist with procurement tracking, expense monitoring, and budget reconciliation.Qualifications


    Associates or Bachelors degree in Business Administration, Accounting, or related field.2+ years of administrative experience with exposure to accounting or finance functions.Knowledge of QuickBooks Online (QBO), Excel, and federal invoicing practices preferred.Strong organizational and multitasking skills; detail-oriented.Excellent written and verbal communication skills.Ability to obtain and maintain a federal background clearance (Tier 3 or Tier 5).U.S. Citizenship or permanent residency required.How to Apply


    Submit the following:

    Resume / CV highlighting administrative and accounting experience.References from prior roles in finance or administration.Availability to start.Apply via email: careers@globallanguagesystem.com
    Subject line: Administrative Assistant Application Raleigh


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  • Onsite Interpreter in San Juan, PR  

    - 00918
    Job DescriptionJob DescriptionBenefits:Competitive salaryFlexible sche... Read More
    Job DescriptionJob DescriptionBenefits:
    Competitive salaryFlexible schedule
    About the Role:


    Global Language System (a division of Global Impact Group LLC), a certified SDVOSB and ISO 9001:2015 / ISO 17100:2015 language service provider, is seeking experienced Onsite Interpreters to support hearings, investigations, mediations, and other legal proceedings at the NLRB Regional Office located in San Juan, PR.

    Key Responsibilities:


    Provide accurate consecutive and/or simultaneous interpretation services between English and the target language.Interpret during legal proceedings, interviews, and staff meetings with high accuracy and neutrality.Maintain confidentiality, impartiality, and professionalism at all times.Adhere to interpreter code of ethics and NLRB procedural protocols.Minimum Requirements:


    Proven experience in onsite interpretation, preferably in legal or administrative settings.Proficiency in English and your targetFamiliarity with legal terminology and concepts.Ability to follow procedures and maintain decorum in formal settings.Must be punctual, reliable, and detail-oriented.Preferred Qualifications:


    Certification from state or federal interpreting programs (if applicable).Membership in ATA, NCIHC, or equivalent.Experience working in government or union environments is a plus.Compensation:


    Hourly rate commensurate with experience. W-9 required for payment.

    How to Apply:


    Please send your resume, language pair(s), certifications, availability, and subject line: Onsite Interpreter [Language and City, State] to:
    info@globallanguagesystem.com


    Employment Type: Independent Contractor / Part-Time / As-Needed

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  • Scheduling Coordinator  

    - Raleigh
    Job DescriptionJob DescriptionBenefits:Competitive salaryFlexible sche... Read More
    Job DescriptionJob DescriptionBenefits:
    Competitive salaryFlexible scheduleTraining & development
    About Us


    Global Language System, a division of Global Impact Group LLC, is a certified SDVOSB and Minority-Owned Small Business specializing in translation, interpretation, and multilingual services for federal, state, and local government agencies. We support a wide range of missions from law enforcement to healthcare and emergency response with a commitment to quality, accuracy, and cultural competency.

    Position Overview


    We are seeking a detail-oriented and proactive Scheduling Coordinator to join our dynamic team. The Scheduling Coordinator will be responsible for coordinating and managing interpreter and translator schedules across multiple time zones, ensuring timely and accurate service delivery to our clients nationwide. This position plays a key role in facilitating smooth operations and excellent client experience.

    Key Responsibilities


    Coordinate daily and long-term scheduling for interpreters, translators, and clients.Maintain and update scheduling systems, ensuring accurate records of assignments and availability.Communicate with linguists and clients to confirm service requests and manage last-minute changes.Monitor email and phone channels to respond promptly to scheduling requests and emergencies.Ensure coverage for services in high-demand languages and specialty areas.Liaise with recruitment and operations teams to forecast staffing needs and coverage gaps.Assist in onboarding new linguists into the scheduling system and provide guidance on availability submissions.Generate weekly and monthly scheduling reports for internal tracking and client reporting purposes.
    Required Qualifications


    High school diploma or GED (Associate's or Bachelor's degree preferred).Minimum 2 years of experience in scheduling, dispatch, logistics coordination, or administrative support.Strong written and verbal communication skills.Proficient in Microsoft Office Suite and scheduling platforms.Exceptional organizational skills and the ability to manage multiple tasks under tight deadlines.Comfortable working in a fast-paced, remote team environment with high attention to detail.Preferred Qualifications


    Experience in the language services industry (translation/interpretation) is highly desirable.Familiarity with government contracts and/or scheduling for government or medical interpreting assignments.Multilingual abilities a plus.Working Conditions & Benefits


    Fully onsite position with flexible scheduling hours.Competitive salary based on experience.Paid time off and federal holidays.Opportunities for career advancement within a rapidly growing company.How to Apply


    Submit your resume and a brief cover letter outlining your qualifications and availability to info@globallanguagesystem.com. Please include Scheduling Coordinator Application Your Full Name in the subject line.

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  • Job DescriptionJob DescriptionBenefits:Competitive salaryOpportunity f... Read More
    Job DescriptionJob DescriptionBenefits:
    Competitive salaryOpportunity for advancementTraining & development
    About Us


    Global Impact Group LLC, doing business as Global Language System, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 & ISO 17100 certified company that delivers high-quality language and staffing solutions across the country. Our work is driven by a commitment to excellence, efficiency, and inclusivity.

    We are seeking a dependable and detail-oriented Bookkeeper & Office Administrator to join our in-office team in Raleigh, NC. This role blends bookkeeping and office administration while also supporting our Project and Scheduling Coordinator.

    Position Summary


    The ideal candidate will be responsible for maintaining accurate financial records, providing in-office client support, managing daily administrative operations, and assisting the Project and Scheduling Coordinator with interpreter scheduling and client coordination.

    Key Responsibilities


    Bookkeeping


    Maintain and update accounts payable/receivable in QuickBooksReconcile bank statements and generate routine financial reportsPrepare and track invoices and paymentsAssist with timesheet reviews and payroll coordinationOffice Administration


    Answer and direct phone calls and emails from clients and vendorsGreet visitors and manage front desk dutiesOrder and manage office supplies and filesRespond to general inquiries and ensure smooth day-to-day operationsProject & Scheduling Support


    Support the Scheduling Coordinator in assigning interpreters and tracking assignmentsCommunicate with linguists to confirm availability and scheduling needsEnter and update appointment data in scheduling platformsHelp coordinate last-minute or emergency interpreter requestsQualifications


    Required:


    1+ year of bookkeeping experience (QuickBooks or similar)Strong communication and interpersonal skillsBasic knowledge of office systems (Microsoft Word, Excel, Outlook)Comfortable working in a fast-paced, multitasking environmentReliable, punctual, and highly organizedPreferred:


    Experience in scheduling or administrative coordinationFamiliarity with interpreter scheduling platforms (a plus)Bilingual (Spanish or French) is a strong assetExperience working in a client-facing environmentWhat We Offer


    A collaborative and respectful team cultureOpportunities for training and growthA mission-driven organization serving diverse communitiesFree on-site parking

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  • Multilingual Interpreter and Translator  

    - 00921
    Job DescriptionJob DescriptionBenefits:Competitive salaryFlexible sche... Read More
    Job DescriptionJob DescriptionBenefits:
    Competitive salaryFlexible scheduleTraining & development
    Company Overview


    Global Language System (GLS) is a premier provider of linguistic services across diverse sectors including healthcare, legal, education, and government. At GLS, we are dedicated to bridging communication gaps and fostering understanding through high-quality language solutions.

    Job Description


    Global Impact Group LLC is seeking experienced interpreters and translators fluent in one or more of the following languages. This position involves providing high-quality interpretation and translation services for diverse events, medical consultations, training sessions, and other critical communications.

    Languages Needed


    Spanish (Critical)TagalogChinese (Mandarin and Cantonese)Haitian CreoleKoreanFarsiJapaneseThaiVietnamesePolishRussianFrenchGermanPortugueseSwahiliKey Responsibilities


    Provide professional on-site or remote interpretation services for meetings, medical consultations, and other assignments.Deliver accurate and culturally appropriate written translations of documents, including medical and administrative materials.Ensure confidentiality and compliance with HIPAA standards.Respond promptly to urgent requests, meeting a 90-second call-response time for telephonic services.Maintain professionalism and cultural sensitivity in all interactions.Qualifications


    Certification: National certification preferredExperience: Minimum of 2 years of professional interpreting or translating experience.Education: Bachelor's degree in linguistics, translation, or a related field preferred.Fluency in English and at least one of the required languages.Ability to work in diverse settings, including medical environments.Knowledge of medical terminology is a plus.Preferred Skills


    Strong communication and interpersonal skills.Ability to interpret and translate in high-pressure environments.Familiarity with federal and state compliance regulations, including the Service Contract Act.Proficiency with teleconferencing platforms and scheduling systems.Work Environment


    Opportunities for remote work (telephonic and video interpretation).On-site assignments in Florida, Puerto Rico, and the U.S. Virgin Islands.Benefits


    Competitive hourly rates.Flexible scheduling.Opportunity to contribute to meaningful work serving Veterans and their families.How to Apply:
    Send your updated resume, a copy of your professional certifications, and a brief cover letter highlighting your experience to info@globallanguagesystem.com with the subject line: "Interpreter/Translator Application Your Language."

    Join our team and make a difference by bridging language barriers for Veterans and their families!

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  • American Sign Language Interpreter  

    - 00921
    Job DescriptionJob DescriptionBenefits:401(k)Flexible scheduleTraining... Read More
    Job DescriptionJob DescriptionBenefits:
    401(k)Flexible scheduleTraining & development
    Global Language System LLC has an upcoming requirement for American Sign Language (ASL) Interpretation Services to help a client in following in Florida.

    Responsibilities and Duties


    ASL Interpreter shall provide onsite, unclassified ASL/English receptive and expressive simultaneous interpretation in a variety of settings, both alone and in teams, conveying all cultural, linguistic information embedded in the target message. Conveying the thought, intent, and spirit of a speaker to a deaf/hard of hearing person Interpreting/transliterating expressively and receptively using manual and oral methods of communication for the deaf and hard of hearing Maintain the confidentiality of information exchanged in an interpreting situation. Communicate effectively by signing, orally, and in writing. Keep detailed and accurate records. Meet schedules and timelines.

    Qualifications and Skills


    The qualified ASL Interpreter must


    possess advanced, accurate voicing skills to mediate both culturally and linguistically from spoken English to American Sign Language (ASL) and from ASL to spoken English in an equivalent manner.be familiar with the terminology and provisions of the American Disabilities Act (ADA).possess skills in a broad range of general interpreting assignments.possess a general knowledge of a variety of specialized vocabulary including some technical terms associated with the content they are interpreting. This includes but is not limited to specialized medical terminology, supply chain management technical jargon, and business vernacular.The Candidate shall have at least one of the following certification:

    National Interpreter Certification (NIC)Certificate of Interpretation (CI)Certificate of Transliteration (CT)Job Types: Contract / Part time/ Full time

    Flexible work from home options available.

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