Join Us In Building Something Special We're opening our newest location and looking for passionate, customer-focused individuals who want to be part of something from day one. A new store means a new opportunity to make an impact, and we're seeking enthusiastic team members who are passionate about customer service, collaboration, and creating an outstanding customer experience. As a founding member of our newest location, you'll help set the standard for excellence. From opening day and beyond, you'll play an important role in establishing a welcoming environment for our customers, supporting your teammates, and helping our newest location thrive. WHO WE ARE: At the Farmacy we value genuine connection, openness, and respect for people and the plant above all else. We place the highest value on integrity, compassion, and being real with each other and our customers. If you: are excited about cannabis as a plant with a wide variety of recreational, medicinal, social and other applications excel at providing respectful, professional customer care are highly motivated to learn new things and expand your comfort zone love to work together with a team to feel like youve made someones day hustle hard and laugh harder Then you might be the person were looking for. We work hard, we play hard, and were serious about offering a discreet shopping experience that prioritizes our customers needs and desires with empathy and without judgment. Job Summary: We are looking for people who prioritize exemplary customer service, precision in all aspects of the retail process, and do it all with a sense of humor. Applicants should be professional and reliable. Inventory Leads are responsible for providing support, analysis, and recommendations to assist all store management and ensure operational efficiency at store and delivery level. Supports the Inventory images, naming conventions, etc. Support of Inventory Report generation and distribution by 3pm PST every Monday. People Development Assume the role of peer mentor in store with regards to talent development and employee mentor. Model the way by leading and inspiring, the team. Support and strategically train and develop a productive store team and provide the market with strong candidates. Drive the development of team members with an aptitude or interest in store leadership to ensure bench strength and succession planning. Communication Lead with strong communication skills, both written and verbal. Possesses excellent communication skills, effectively delegate projects, and consistently follows up with the team. Exhibit consistent professional communication, follow through and problem-solving skills while maintaining a global view of store operations. Communicates store and company information/directives to the store team. Actively participates in daily, department and store meetings. Effectively utilize Communication Binder, amongst other resources to ensure that important information reaches the entire team. Store Environment Support the Store and Delivery Team to maximize sales through analytical and creative management of merchandise from receipt to sale. Coach the Store and Delivery Team to take initiative as employees to oversee all levels of Consumer service by setting daily goals and expectation to create a positive store environment. Exhibit excellent floor presence by training the store team on customer standards, product placement and time management. Support the store to maximize sales through analytical and creative management of merchandise from receipt to sale. Support the team by contributing to the maintenance of all product stock areas. Guides team to uphold company customer service standards. Merchandising and Display Collaborate with General Manager and Store Leadership to enhance the store environment and efficiently execute all inventory and merchandising projects. Collaborate with General Manager and Store Leadership to ensure fast and efficient flow of merchandise to the sales floor. Ensure a neat, clean, and organized store environment. Exhibit a familiarity with current product and trend awareness. Support the store team by assisting in merchandising and display products as needed. Interpersonal Skills and Ownership Communicates effectively to all levels. Develops partnerships to enable business success. Adapts to changes required by the business. Acts professionally and with integrity providing open, honest, and constructive feedback. Makes fast, smart decisions, takes initiative and calculated risks to improve personal and store performance. Works well with others. Accepts responsibility for performance and ensures all commitments are met. Requirements Include: Must be 21+ years old. Qualified candidates should have a minimum of 2- years experience as a Leader in a retail environment. Must pass a federal background check via Live Scan in certain markets. B.A. preferred, but experience is paramount. Experience working in a highly regulated businesses is desirable. Uses sound judgment when making decisions. Assumes other duties assigned by supervisor. Exhibits strong leadership skills amongst peers and have confidence communicating at the store level. Uphold excellent consumer service skills and a service orientated culture. Achieve statistical results (sales, inventory accuracy, shrinkage). Previous retail experience preferred. Previous cannabis experience preferred. Regular attendance and punctuality are essential Work Environment: This job operates in a professional cannabis store environment. This role routinely uses standard office and store equipment such as computers, phones, printers, POS. This position regular requires working evenings, nights, weekends, and holidays. Physical Demands: While performing the duties of this job the employee is regularly required to talk and hear. While performing the duties of this job the employee is frequently required to stand, walk, use hands or feet, reach with hands and arms, and required to lift a min of 50lbs. Position Type and Expected Hours of Work: This is a non-exempt, part time or full-time position which reports to the Inventory
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