The Account Development Manager plays a dual role in maintaining existing client relationships while actively supporting business growth. This position is responsible for managing assigned accounts, identifying upsell and expansion opportunities, and generating new business through outbound and inbound sales efforts. Helps to bridge effectively with other departments within Give Clean to ensure alignment and successful delivery of service in a way that grows the value of our company.
The ideal candidate is organized, self-motivated, customer-focused, and comfortable working with both clients and internal teams.
Essential Job Functions:
Account Management
Serve as the primary point of contact for assigned commercial cleaning accountsMaintain strong relationships with clients to ensure satisfaction and retentionConduct regular check-ins, site visits, and service reviews as neededIdentify opportunities for additional services or contract expansionResolve client concerns by coordinating with operations and management teamsMaintain accurate client records using internal systemsSales Development
Identify and pursue new sales opportunities through outbound calls, emails, and networkingRespond to inbound sales inquiries and qualify potential clientsSchedule walkthroughs, site evaluations, and proposalsAssist in preparing quotes, proposals, and service agreementsTrack sales activity and pipeline progressSkills, Education and Experience Requirements:
