Summary Statement
The Quality Assurance Coordinator assists the Chief Quality and Compliance Officer with oversight of the Quality Management System, (QA/QC, cGMP, cGTP, and cGLP) ensuring that systems and procedures are compliant with applicable federal and state laws and regulations and accreditation standards.
Responsibilities:
Under the guidance and direction of the Associate Director, Quality Assurance and Regulatory Compliance, the Quality Assurance Coordinator shall:
Assist in promoting and maintaining a quality culture throughout the organization.Conduct internal audits of WU and CT/ET donor charts and apheresis collection charts.Ensure all department training is up to date and assign new training, as needed. Assist with investigation and resolution of deviations, complaints and adverse reactions, as needed Maintain QA related documents and reports.Participate in continual improvement activities to enhance the Quality Management System across all departments (Donor Services, Apheresis Center, Cellular Therapy Laboratory and Gift of Life Biologics). Develop a working knowledge of all areas of the organization and a clear understanding of the organization’s key functional processes and resources.Fulfill other duties as assigned.Other duties as assigned.Knowledge, Skills and Experience
1-3 years of experience in Quality Assurance FDA cGmP(21 CFR 210 & 211) and Cgtp(21 CFR 1271) regulationsMust be detail-oriented and demonstrate good documentation practices.Demonstrate ability to manage and prioritize multiple projects and meet deadlines.Possess strong oral and written customer service and communication skills. Must be able to remain calm and tactful when resolving problems involving all levels of staff, visitors, vendors, etc. Adept at problem-solving and decision-making. Flexible and adaptable to changing conditions. Good project management skills.Knowledge, training and experience in QA principles and data management systems.Evidence of understanding and monitoring of compliance with SOPs.Proficient in Microsoft Office Suite and other data management software.Good time management, organizational skills and ability to set priorities.Demonstrated ability to work independently as well as part of an integrated team.Schedule / Work HoursSummary Statement
The Donor Services Specialist motivates potential donors in the Gift of Life’s registry to complete a confirmatory blood draw or extended testing.
Responsibilities
Contacts donors via the telephone and/or e-mail when called for further testing after initial recruitment. Speaks with the donor and motivates with educational information on the donation process. Seeks first contact support from donor advocates as necessarySchedules donors for blood sample collections, coordinates testing kit distribution, and tracks deliveries. Follows up with donors, drawing laboratories, phlebotomists, donor contacts, registries and transplant centers. Troubleshoots unexpected complications associated with scheduling procurement and delivery of samples. Develops relationships with phlebotomy services and laboratories. Documents all procedures and workflows and recommends process improvement. Performs other departmental duties as necessary, including but not limited to donor database maintenance, recruitment initiatives and web-based research.Researches donors and calls associated contacts via social media. Responsible for meeting individual and group Key Performance Indicators (KPI) Other duties as assignedKnowledge, Skills and Experience
Ability to prioritize work and multi-task effectively.Sales Experience preferred. Excellent oral and written communication skills. Outstanding interpersonal skills, phone etiquette and sense of business protocol. Proficient with MS Office Suite, including Outlook, Word and Excel. Strong problem-solving and troubleshooting skills. Motivated and goal-oriented self-starter. Flexible schedule and willingness to travel as needed. Able to demonstrate high degree of compassion and sensitivity when dealing with donors and their families.In-Office Daily from 10:00 am - 6:30 pm
Read LessSummary Statement
The position’s primary responsibility is to educate and recruit volunteer blood stem cell donors onto the Gift of Life Registry in keeping with organizational standards, quality and regulatory requirements and established recruitment goals. The Community Engagement Specialist establishes, builds and maintains relationships with individuals for the purpose of recruiting and enrolling volunteer donors onto the Gift of Life Registry.
Responsibilities:
Networks, fosters relationships (new/existing) with high schools, colleges/universities, technical schools, patients and families, corporations and other community based organizations and coalitions to develop bone marrow registration drives to increase the size and diversity of the national bone marrow registryIdentify faculty, staff and student organizations to support Gift of Life Marrow Registry and/or other high school, college and university recruitment and fundraising programs.Provides assistance to Event Coordinator to facilitate community involvement in Gift of Life’s activities.Invites qualifying individuals to join the national registry and provide registration instructions.Coordinates recruitment drives including logistics, supplies, volunteer help, education, fundraising, and media coverage, when appropriate. Drives include patient-driven, community, high school, campus, convention and corporate recruitment initiatives.Prepares and delivers presentations to obtain support from community for bone marrow recruitment drives and eventsMarkets and promotes recruitment and fundraising programs throughout the entire assigned region.Attends recruitment drives and special events.Work with local businesses on fundraising projects.Works with Volunteer Engagement Coordinator to develop and manage volunteer network for recruitment initiativesAssists in updating drive coordinators’ recruitment guides, educational publications,brochures and flyersAdhere to Gift of Life Marrow Registry’s recruitment SOPs and guidelines.Develop and implement action plans, manage time and plan accordingly to ensure goals are met.Initiate, develop and implement programs designed to increase performance.Trains volunteer recruiters as requested or requiredTravel is also required.Other duties as assigned to meet the needs of the programKnowlege, Skills, and Experience:
Ability to prioritize work and multi-task effectivelyExcellent oral and written communication skillsExceptional analytical skillsOutstanding interpersonal skills, phone etiquette and sense of business protocolStrong research abilities, including Internet-based researchVery capable with MS Office Suite, including Outlook, Word and ExcelStrong problem-solving and troubleshooting skillsMotivated and goal-oriented self-starterFlexible schedule and willingness to travel out of town to donor drives as neededAble to demonstrate high degree of compassion and sensitivity when dealing with patients, their families, and their friendsSummary Statement
The Medical Technologist is responsible for working under the Medical Technical Supervisor on the technical and scientific performance of the laboratory. The Medical Technologist is required to be onsite at all times testing is performed. The Medical Technologist will be available to perform daily Hematology and Flow Cytometry processing and testing utilizing cytometer and hematology analyzer software, perform data acquisition of patient samples and perform data analysis of the processed samples.
Responsibilities
Performs examination of specimens. Interprets, documents and reports test results. Performs quality control testing, instrument maintenance and troubleshooting. Verifies analytic accuracy, precision, sensitivity and references ranges for test methods.Assist in the labeling, document review and manufacturing release process for apheresis products collected at Gift of Life.Ensure safety practices are established and followed for universal precautions and proper use of PPE necessary for the handling of donor samples in the laboratory.Managing Send-out tests;Managing supplies, reagents; Serves as a resource to laboratory staff and other clinical staff as needed.Manages test data, records and completes all documentation in compliance with GDP and GMP requirementsMust be flexible, change ready and available when necessary to support operations and workload priorities. Shift work and weekend work hours may be required depending on workload demandOther duties as assigned to meet the needs of the programKnowledge, Skills and Experience
Minimum of 3-5 years of FLOW Cytometry and Hematology experienceMust possess the skills and abilities to successfully perform all assigned duties and responsibilities.Must be able to maintain confidentiality.Effective oral and written communication skills.Must have proficient computer skills.Must be able to read and comprehend written procedures and instructions.Must be able to work flexible shifts.Must have good customer service and interpersonal skills.Ability to work in a team environment and participate as an active team member.Physical Demands
This position is basically sedentary with some walking, standing, stooping and lifting required. Occasional lifting of objects weighing in excess of 20 pounds. Travel may also be required.
Read LessPosition Summary
The Associate Director, Major Gifts is responsible for identifying, cultivating, soliciting, and stewarding major gift prospects and donors to support the mission and strategic priorities of the organization. This position manages a portfolio of high-capacity individuals, families, and foundations, and plays a critical role in advancing philanthropic revenue through personalized donor engagement, relationship-building, and strategic fundraising initiatives.
The ideal candidate is a highly motivated, goal-oriented fundraising professional who thrives in a mission-driven environment and is comfortable working with high-net-worth donors.
Key Responsibilities
Donor Identification, Cultivation & Solicitation
Manage a personal portfolio of approximately 100–150 major gift prospects with the capacity to give at the $25,0000+ levelDevelop customized cultivation and solicitation strategies for each donor based on interests, history, and philanthropic capacity.Conduct regular donor visits, meetings, calls, and events to build strong, lasting relationships.Solicit major and leadership gifts, closing commitments that meet or exceed annual revenue goals.Portfolio Management & Reporting
Maintain accurate and timely documentation of donor interactions and movement within the donor pipeline.Utilize CRM or donor management systems to track activity, forecast revenue, and report progress.Ensure disciplined portfolio management, including qualification of new prospects and strategic stewardship of current donors.Stewardship & Donor Experience
Provide ongoing, personalized stewardship to major donors, ensuring they receive appropriate recognition and updates on the impact of their giving.Support donor events, site tours, cultivation gatherings, and recognition activities.Collaboration & Organizational Leadership
Work closely with the Development Team to coordinate fundraising strategies and share donor intelligence.Participate in cross-department planning to align donor messaging with mission, impact, and organizational priorities.Prospect Research & Pipeline Growth
Identify new major gift prospects through networking, research, referrals, and community engagement.Implement strategies to grow the major gift pipeline over time.Qualifications
Education & Experience
Bachelor’s degree required; advanced degree preferred.Minimum 5 years of experience in major gifts, high-level fundraising, or related relationship-management roles.Proven track record of securing major gifts or equivalent high-value commitments (business development, sales, partnerships).Experience working with high-net-worth individuals preferred.Skills & Competencies
Strong interpersonal skills with the ability to build trust, rapport, and meaningful long-term relationships.Excellent verbal and written communication, including ability to clearly articulate mission and impact.Highly organized with strong planning, time-management, and portfolio-management abilities.Strategic thinker with the ability to set goals, work independently, and manage competing priorities.Experience with donor databases and comfort with data-driven decision-making.High degree of professionalism, discretion, and ethical conduct.Gift of Life Campus Ambassador Internship Program
Be the Reason Someone Gets a Second Chance at Life
Gift of Life Marrow Registry is a nonprofit focused on helping patients battling blood cancers and other life-threatening diseases find their life-saving stem cell or bone marrow donor match. For many patients, a bone marrow or stem cell transplant is their best chance at survival, but finding genetically compatible match is very difficult. About 70% of patients rely on a complete stranger for that match, which is why growing the registry is so important.
The Gift of Life Campus Ambassador Internship Program is a selective leadership opportunity for passionate, motivated college students who want to make a real impact on their campus and in the world. As a Campus Ambassador, you will serve as the face of Gift of Life at your college- educating peers, organizing donor recruitment events, growing awareness, and inspiring others to take action that could literally save a life.
This is more than just an internship. It’s an opportunity to become part of a mission-driven community dedicated to helping patients battling blood cancer and other diseases find lifesaving donors. Every event you host, every conversation you spark, and every person you inspire to join the registry has the potential to save someone’s life.
We are looking for outgoing, reliable, creative, and mission-driven student leaders who are excited to build community, gain hands-on experience, and be part of something bigger than themselves.
What You’ll Do
Represent Gift of Life on your campus with professionalism, energy, and enthusiasmSupport the growth and visibility of the Campus Ambassador Program at your universityOrganize and execute donor recruitment drives, tabling events, presentations, and awareness campaignsConduct outreach to student organizations, clubs, athletic teams, fraternities/sororities, and campus partnersHelp recruit and engage prospective volunteers and ambassadorsLead targeted outreach efforts to diversify the donor registry and expand campus partnershipsCollaborate on marketing and communications initiatives, including social media content and promotional effortsStay in regular communication with your mentor and take initiative in planning and executing activitiesThink creatively, problem-solve, and bring new ideas to engage your campus communityMOST IMPORTANTLY: Have fun while making a meaningful impact!What We’re Looking For
Successful Campus Ambassadors are:
Passionate about making a difference and helping othersStrong communicators who are comfortable speaking with peers and presenting publiclySelf-starters who take initiative and work independentlyOrganized, accountable, and reliableEnergetic, outgoing, and enthusiasticCreative thinkers who can engage and motivate othersInvolved on campus and excited to build connections within their communityInterested in leadership, nonprofit work, healthcare advocacy, community outreach, or event planningNo prior experience is required! Just a willingness to learn, grow, and make an impact.
What You’ll Gain
Direct involvement in a lifesaving mission and the opportunity to create real impactLeadership development and hands-on nonprofit experienceResume-building experience in outreach, event planning, marketing, and public speakingNetworking opportunities with like-minded student leaders and professionalsMentorship and guidance from the Gift of Life teamCommunity service hoursThe opportunity to develop professional communication and leadership skillsAccess to an incredible nationwide network of Campus AmbassadorsIncentives & Recognition
Although this internship is non-paid, top-performing Campus Ambassadors will be eligible for exclusive incentives and recognition opportunities, including:
Invitation to the annual all-expenses-paid Campus Ambassador Retreat hosted at Gift of Life Headquarters in beautiful Boca RatonNational recognition opportunitiesLeadership growth and expanded responsibilities within the programPerformance-based monetary rewardsCommitment & Schedule
Approximately 40 hours per semesterFlexible scheduling designed to accommodate academic commitmentsAdditional involvement opportunities available for students who want to take on a larger roleOccasional evening or weekend availability may be needed for campus events and outreach activitiesWhy Gift of Life?
At Gift of Life, we believe one person has the power to change another person’s entire future. Campus Ambassadors are at the forefront of that mission. This is a high-impact, selective program designed for students who want to challenge themselves, grow as leaders, meet incredible people, and leave a lasting legacy on their campus.
If you’re looking for a meaningful experience where your efforts truly matter, we’d love to have you join our team.
