Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitabilityKnow how to provide daily leadership and create and sustain a culture of employee engagementKnow the importance of partnering with your teammates in order to drive company owned store initiativesCare about people and profitWant to join a team where you can learn and grow your career the opportunities are endless!A Day in the life:Lead a successful team, support the store manager, and manage in our fast-paced retail storesManage store operations to maximize sales, profits and customer serviceBuild, coach, train and engage crew team to deliver superior levels of customer care and business resultsInventory protection, asset management, operational and safety issuesOverall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areasDrive NAPA operational and marketing programs while steering toward continuous improvement in processes and proceduresGrow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phoneQualifications
High school diploma or equivalent. Technical or trade school courses or degree completionExperience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotivePassion for delivering customer care and building long term relationshipsThrive off of working in a very fast paced and complex environmentKnowledge of cataloging and/or inventory management systemsAbility to lift 60lbs in some situationsAnd if you have this, even better:Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experienceEntirely customer-centric (external/internal)ASE CertificationsNAPA Know HowWhy NAPA may be the right place for you:Outstanding health benefits and 401KStable company. Fortune 200 with a family feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employers data processor SonicJobs.
See Genuine Parts Company Privacy Policy at and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions
Job Summary
If you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer centric representative that works to promote our entire line of products and services and expand the business of new and existing customers.
Responsibilities
Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profitsPromote the entire line of NAPA products and programs to Wholesale CustomersWork with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basisIdentify specific needs of customers and align solutions with NAPA's offeringsWork with manufacturer's representatives to improve program offerings and grow customer knowledge of linesEngage customers and keep them connected through all of NAPA's eSales programsPerform educational seminars, clinics and presentations on NAPA product lines and servicesMaintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephoneQualifications
Prior experience in a Retail store or outside sales2+ years of experience in a customer focused role and the ability to perform in a quota driven environmentUnderstand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenanceCapability to present information in group meetingsValid driver license with no more than 2 moving violations in the last 4 years requiredPreferred Qualifications
Bachelor's DegreeBackground in the Automotive IndustryLeadership
Embodies the following values: serve, perform, influence, respect, innovate, team.Effectively communicates by motivating and inspiring others through clear and proactive communication.Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.Makes balanced decisions and thinks strategically by being a forward thinker.Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.Physical Demands / Working Environment
Valid Drivers LicenseAgility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandiseClear speaking and attentive listening skillsSet expectations, meet commitments, track results, and manage accountabilityInspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employers data processor SonicJobs.
See Genuine Parts Company Privacy Policy at and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions
Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitabilityKnow how to provide daily leadership and create and sustain a culture of employee engagementKnow the importance of partnering with your teammates in order to drive company owned store initiativesCare about people and profitWant to join a team where you can learn and grow your career the opportunities are endless!A Day in the life:Lead a successful team, support the store manager, and manage in our fast-paced retail storesManage store operations to maximize sales, profits and customer serviceBuild, coach, train and engage crew team to deliver superior levels of customer care and business resultsInventory protection, asset management, operational and safety issuesOverall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areasDrive NAPA operational and marketing programs while steering toward continuous improvement in processes and proceduresGrow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phoneQualifications
High school diploma or equivalent. Technical or trade school courses or degree completionExperience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotivePassion for delivering customer care and building long term relationshipsThrive off of working in a very fast paced and complex environmentKnowledge of cataloging and/or inventory management systemsAbility to lift 60lbs in some situationsAnd if you have this, even better:Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealershipExperience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencEEntirely customer-centric (external/internal)ASE CertificationsNAPA Know HowWhy NAPA may be the right place for you:Outstanding health benefits and 401KStable company. Fortune 200 with a family feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employers data processor SonicJobs.
See Genuine Parts Company Privacy Policy at and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions
