We are seeking a Customer Service Call Center Representative - We Are Expanding ? Join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Qualifications:
Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionGemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida. Gemaire has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona.Objective
Looking for a Cool Job in a fast-paced environment with a dynamic team . Great hours Monday- Friday
The Driver/Warehouse Associate is responsible for the inventory of the Warehouse
and daily delivery of HVAC freight and materials. The ultimate goal of this role is to procure, process,
dispatch, and deliver/transport products to customers and vendors for one of our established wholesale
HVAC distributorships.
Duties and Responsibilities
• Daily loading and unloading of products.
• Assist with delivering and transporting HVAC freight and materials to customers.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Collect invoices with proper signatures and return to Sales Center Manager.
• Responsible for daily checklist of truck and forklift maintenance and reporting in/out times with
merchandise returns.
• Appropriate use and maintenance of OF device.
• Assist with physical inventory and inventory control.
• Read customer orders, work orders, shipping orders and/or requisitions to determine items to be
moved, gathered, distributed, or shipped.
• Provide excellent customer service to external customers
Required Qualifications
• Minimum 24 months of verifiable experience driving a 26' box truck, or stake bed truck.
• Ability to multi-task and work within daily deadlines.
• Knowledge of common carrier (LTL) and full truckload logistics.
• Ability to communicate effectively with customers and provide superior service.
• A willingness to learn and grow with our Company.
• Must be 21 years of age or older.
• Proven commitment to customer service and a safe work environment.
• Strong attention to detail and accuracy.
• Pass a pre-employment drug screening and background check