Looking for a cool job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Territory Account Manager is responsible for managing HVAC residential and contractor sales, including support products, for one of our established wholesale HVAC distributorship that carries multiple brands of equipment, parts and supplies. The ultimate goal of this role is to develop client relationships to be able to sell, acquire and maintain a strong customer base supporting a Sales Center in a designated territory.
Duties and Responsibilities:
Secure maximum market share and sales dollars consistent with established sales policies and programs.Solicit new accounts and dealers and develop market strategies.Maintain direct personal contact with all assigned accounts and foster relations with new ones.Take proactive approach to sales development and problem solving.Resolve customer relations problems and issues with clients within a timely manner.Serve as a host at dealer meetings, conferences, conventions, incentive trips and all other similar functions.Participate as requested in home product shows, utility sponsored events, industry associations, etc. Attend, when necessary, training classes to acquire the skills to meet our customers' needs and expectations and to keep abreast with technical developments and changes in product lines.Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers and employees. Read LessInteract with internal and outside sales people, vendors, and contractors.
Responsible for showroom merchandising and re-stocking product.
Assist in resolving customer relations problems with both dealers and end users.
Complete sales order process for customers with efforts to up-sell associated items.
Daily loading and unloading of products.
Receive, inspect, and stock all merchandise.
Verify all items received to items ordered for accuracy.
Pick and verify orders for customers and prepare orders for shipment as needed.
Assist with physical inventory and inventory control.
Appropriate use and maintenance of OF device.
Provide excellent customer service to external customers.
Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
Adhere to all safety requirements relevant to one's regular job duties.
Wear appropriate PPE.
Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required QualificationsMinimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
Proven success in sales and providing excellent customer service.
Strong interpersonal skills including sales, problem solving, and customer service.
Ability to work independently but meet assigned goals and objectives in designated time frames.
Ability to multitask and work in a fast-paced environment.
A willingness to learn and grow with our Company.
Knowledge of Microsoft Office products.
Proven commitment to customer service and a safe work environment.
Preferred QualificationsKnowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
Experience in a wholesale HVAC equipment supply house preferred.
Bachelor's or associate Degree preferred.
6 months Warehouse experience including forklift operation.
Bilingual (Spanish) preferred.
Education/ExperienceBachelor's or associate Degree preferred.
Work ScheduleWork Schedule Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.
Physical DemandsSedentary Lifting 0-10 pounds Frequent
Light Lifting 10-20 pounds Frequent
Moderate Lifting 20 to 50 pounds Frequent
Heavy Lifting 50 to 100 pounds Occasional
Pulling/Pushing, Carrying Frequent
Reaching or working above shoulder Occasional
Walking Constant
Standing Constant
Sitting Occasional
Stooping Occasional
Kneeling Occasional
Repeated Bending Occasional
Climbing Occasional
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Occasional
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Frequent
Other Talk, Drive, visit customers etc. Occasional
EEO Statement:Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Read LessSecure maximum market share and sales dollars consistent with established sales policies and programs.
Solicit new accounts and dealers and develop market strategies.
Maintain direct personal contact with all assigned accounts and foster relations with new ones. Take proactive approach to sales development and problem solving.
Resolve customer relations problems and issues with clients within a timely manner.
Serve as a host at dealer meetings, conferences, conventions, incentive trips and all other similar functions.
Participate as requested in home product shows, utility sponsored events, industry associations, etc. Attend, when necessary, training classes to acquire the skills to meet our customers' needs and expectations and to keep abreast with technical developments and changes in product lines.
Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers and employees.
Perform other duties as assigned. In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required QualificationsMinimum 2-4 years sales experience within the HVAC industry.
Proven work history in the sales and marketing arenas with proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.
2-4 years of experience in residential and commercial contractor relationships.
Proven success in sales, marketing, operations and leadership roles.
Proven success in establishing and meeting sales goals.
Strong interpersonal skills including sales, problem solving, and customer service are absolutely required.
Ability to analyze sales and market data.
Ability to give quality presentations.
Ability to work independently but meet assigned goals and objectives in designated time frames.
Must possess the attitude of wanting to learn, teach and lead.
Proficient in Microsoft Office products.
Preferred QualificationsBachelor's degree in business or related field preferred.
Bilingual (Spanish) preferred.
Years Of Experience2 years: 2-4 years of sales experience within the HVAC industry, preferably with experience in the operations of a wholesale HVAC equipment supply house.
Work Environment DetailsTravel required.
Physical Demands Demand FrequencySedentary Lifting 0-10 pounds never. Light lifting 10-20 pounds never. Moderate lifting 20 to 50 pounds never. Heavy lifting 50 to 100 pounds never. Pulling/pushing, carrying, reaching or working above shoulder never. Walking frequent. Standing frequent. Sitting frequent. Stooping never. Kneeling never. Repeated bending never. Climbing never. Desk work/computer use/telephone use constant. Operating a motor vehicle occasional. Operating a commercial vehicle never. Operating warehouse equipment, forklift, baseloid lift etc never. Other talk, drive, visit customers etc. constant.
EEO StatementWatsco and its subsidiaries are an equal opportunity employer and do not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
Read LessThe Branch Sales Representative, reporting to the Regional Manager, will focus on growing sales of our entire product offering to an assigned account list by utilizing technology, understanding market needs, and building relationships.
Duties and Responsibilities:
Maximize Sales Potential: Develop and maintain customer relationships to maximize sales potential.Customer Profiles: Create and maintain detailed customer profiles.Identify Growth Opportunities: Identify growth opportunities for assigned and new branch target accounts.Support Sales Associates: Assist Branch Sales Associates on opportunities as needed.Promotions: Leverage monthly/seasonal promotions for assigned accounts to maximize customer engagement.Account Reviews: Participate in account reviews for assigned customer lists.Product Management: Provide input to Product Management on products to be stocked and levels needed.Document customer interactions, manage pipeline activities, and uphold strong CRM hygiene to ensure accurate, reliable data in Salesforce.Mentorship: Mentor Branch Sales Associates on sales skills.Customer Service: Provide superior customer service to both external and internal customers.Technology Utilization: Learn and utilize internal industry-leading technology offerings.Continued Learning: Stay current on sales training courses and continued learning.Recruiting: Perform regular recruiting efforts to grow the account list.This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work-related activities. Candidates should be prepared to travel, with advance notice provided whenever possible or as it relates to their specific role. In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Read LessLooking for a cool job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Territory Account Manager is responsible for managing HVAC residential and contractor sales, including support products, for one of our established wholesale HVAC distributorship that carries multiple brands of equipment, parts and supplies. The ultimate goal of this role is to develop client relationships to be able to sell, acquire and maintain a strong customer base supporting a SalesCenter in a designated territory.
Required Qualifications:
Minimum 2-4 years sales experience, preferably within the HVAC industry.Proven work history in the sales and marketing arenas with proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.2-4 years of experience in residential and commercial contractor relationships.Proven success in sales, marketing, operations and leadership roles.Proven success in establishing and meeting sales goals.Strong interpersonal skills including sales, problem solving and customer service are absolutely required.Ability to analyze sales and market data.Ability to give quality presentations.Ability to work independently, but meet assigned goals and objectives in designated time frames.Must possess the attitude of wanting to learn, teach and lead.Proficient in Microsoft Office products. Read Less
