Key Responsibilities:
Operating a Vehicle: Safely operate a work vehicle for the duration of the shift to handle tasks such as changing batteries, deploying, rebalancing, and retrieving electric scooters.Vehicle Maintenance: Ensure the cleanliness and safe usage of the van or truck used for operations.Scooter Maintenance: Switch batteries, clean scooters, and perform any related maintenance tasks.City Requests: Address and review incoming city requests related to GCOO vehicles as per the service level agreements.Monitoring Rides: Ensure the cleanliness and safe usage of scooters during operation.Scooter Retrieval: Retrieve abandoned or unused scooters and locate lost vehicles.Qualifications:
A valid driver’s license.Basic knowledge of tools and their usage.Basic knowledge of smart phones and applications.Ability to lift at least 60 pounds multiple times throughout the day. Read LessPrimary Responsibility:
Efficiently operate and manage 500 to 1,000 devices, ensuring optimal performance, service quality, and workforce coordination. Able to lift 60 pounds with major issues.Key Responsibilities:
Operational Oversight & Maintenance
Vehicle Cleanliness & User ComplianceEnsure all affiliated vehicles are clean, well-maintained, and suitable for use.Conduct regular inspections to verify user compliance with vehicle guidelines.Battery ReplacementReplace device batteries in designated areas to ensure all units remain fully powered and operational.Faulty & Damaged Device ManagementIdentify, assess, and retrieve faulty or damaged devices from the field for repair or further inspection.Lost & Damaged Device TrackingMonitor the status of lost or damaged devices, ensuring timely resolutions to maintain service quality.Field Device CleaningPerform routine cleaning of deployed devices to maintain usability and appearance for customers.Shift & Workforce Management
Shift Attendance Monitoring & AdjustmentsOversee shift schedules, monitor attendance, and make necessary adjustments to ensure operational efficiency.Daily Shift Order & Performance OversightEnsure all shift duties are executed efficiently and according to plan.Backup Support for Shifters & EngineersStep in for Shifters or Engineers when needed to ensure continuity in operations.Deployment & Field Organization
Deployment Point OptimizationIdentify and modify deployment points to maximize service coverage and meet user demand.Device Organization & Deployment CheckInspect and arrange deployed devices to ensure proper placement and full functionality. Read Less