Why Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:
Career Growth OpportunitiesCulturally Diverse populationClinical Licensing SupportJob Title: Residential Counselor II | Maple ER
Work Location: Springfield, MA
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
The Residential Counselor II is an evolution of the basic, Residential Counselor I position. Residential Counselor II staff is expected to continue to fulfill all expectations of a Residential Counselor 1. In addition to those expectations, the Residential Counselor II will take more of a leadership role. To maintain a therapeutic environment within the residence, which includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing and shelter. To participate in the development of reasonable limits and structure for each child and to implement these limits on a daily basis in the residence and community in a fair and consistent manner.
Duties and Responsibilities:
To lead a shift as outlined in the absence of the Supervisor.Know and ensure youth treatment plan is supported during shiftTo accurately log all required documentation.To be responsible for acting as a “Staff Advocate” for clients.To provide appropriate, safe responses to emergency situations when necessary.To recognize that ethnic and cultural diversity of each individual must be valued and respected.Promote and ensure trauma informed practices are active during shiftTo provides crisis intervention consistent with trainingTo notify Program Manager immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.To assist clients with activities of daily living, including but not limited to food shopping & preparation, housekeeping, banking, appointments, etc.Minimum Qualifications:
High school diploma or equivalent required.Associates degree or bachelor’s degree in human service field preferred.At least one year of experience working in a related field dealing with youths preferred.Prior supervisory role.Must have valid driver’s licenseMust meet Agency requirements for driving history records.Must have availability of an automobile to transport clients or perform other supportive services as necessary.The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Read LessWhy Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:
Career Growth OpportunitiesCulturally Diverse populationClinical Licensing Support$500 Sign on Bonus!
Job Title: Residential Shift Supervisor
Work Location: Springfield, MA
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
The Milieu Manager is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a Supervisor and will work with multiple age groups. In addition to those expectations, the Milieu Manager will take a leadership role while reporting to the Assistant Director and Program Director. The Milieu Manager will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community.
Duties and Responsibilities:
To assure that applicable rules, policies and procedures are being followed on their shifts.To provide leadership to their shift.To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor.Ensure all necessary documentation for shift is completed accurately and submitted for review.To provide appropriate, safe responses to emergency situations when necessary.To develop strong, supportive relationships with the clients and employees.To provide for client care and safety, and observe all safety measures.Access, plan and implement crisis interventions with clients.To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.To perform other duties as assigned by the Assistant Director and/or Program Director.Minimum Qualifications:
Bachelor’s degree in Social Sciences or 2 years related field preferred.Demonstrates excellent leadership skills; Prior supervisory experience.At least two years of experience in Human Services working with adolescents.Must have valid driver’s license; Must meet Agency requirements for driving history records.Must pass a CORI within the standards identified by EEC.Must have availability of an automobile to transport clients or perform other supportive services as necessary.Bilingual Preferred (Spanish/English)The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Read LessWhy Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:
Career Growth OpportunitiesCulturally Diverse populationClinical Licensing SupportJob Title: Intake Coordinator | TSS
Work Location: Westfield, Ma.
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
To work within the DPH/BSAS programs team model, establishing open communication, support, and accountability among workers and consumers. S/he is accountable to the Program Director, who is responsible for providing supervision and training. The Intake Staff is one who actively promotes the philosophy of Gandara Center, and maintains a high level of commitment to the program assigned to and the agency.
Duties and Responsibilities:
To maintain / coordinate potential participant referrals on program spreadsheet and State database.To screen potential clients guided by program admission criteria and ASAM criteriaTo conduct the interview for admission to the RRS treatment program To accurately update program census sheetsTo review Resident Handbook to new resident upon admission to the house and coordinate an orientation date/time with House Manager assigned that task.To coordinate resident provider messages, provider apt, and resident transportation needs to appointmentsTo compile appropriate documentation for resident file binderShare all expectations of program Direct Care I/RSS position.Administrative Responsibilities/Record Keeping
To attend scheduled staff meetings.To screen all incoming calls, determine their nature, and forward information through proper channels.To maintain client records in accordance with standard format and timetables.To attend scheduled supervisory meetings with Program Director/Clinical SupervisorTo maintain assigned financial record keeping, and submits required reports accurately and in a timely manner.To attend all trainings as required by funding source and the AgencyTo organize residents for Food Stamp withdrawalTo become approved for BSAS EIM/ESM data entryTo input new resident into BSAS EIM / ESM electronic databaseTo input new resident information into Gandara EHR and activate recordTo accurately maintain and update program resident censusTo outreach to potential residents and referral source for referral follow-upCommunity liaison; responsible for attending community meetingsHolyoke safe neighborhood initiative, Springfield’ New North Citizens Council /C3 Community Policing meeting both meetings will connect said programs to resources, keep us in the now of what is going on around the community as in activities and safety issues concerns, and other recovery resources Responsible for requesting and confirming PCP / BH provider resident documentation, to aid us in complying with insurance request of physicals and in obtaining BH/MH DX on residents who do not have a therapist out of Gandara. Understanding of program and third party biller admission criteriaAbility to navigate EHR’s and web linked software and applicationsAbility to work with population in recovery.Ability to structure and organize job responsibilities with minimal supervision.Demonstrates good verbal and written communication skills.Bilingual (Spanish/English)Physical and mental demands are located at the end of this job descriptionMinimum Qualifications:
High School/GED +2 yrs. Experience with SUD/MH consumersAssociates Degree + 2yrs experience with SUD/MH consumersBachelor’s degree + 1-2 years’ experience preferred with SUD/MH consumersDemonstrated strong communication and interpersonal skill, including conflict resolution.Demonstrated organizational skill, able to multi-task.Demonstrated ability to lead through example.Must have valid driver’s licenseMust meet Agency requirements for driving history records.Must have availability of an automobile to transport clients or perform other supportive services as necessary.The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Read LessWhy Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:
Career Growth OpportunitiesCulturally Diverse populationClinical Licensing SupportJob Title: Intensive Care Coordinator Supervisor
Work Location: Holyoke, Ma
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
We're searching for an Intensive Care Coordinator to provide leadership for their portion of the Agency’s Children’s Behavioral Health Initiative, whose mission is to strengthen, expand and integrate a comprehensive system of community- based, culturally competent behavioral health and complementary services for children with serious emotional and behavioral health needs, along with their families.
Duties and Responsibilities:
Support the Program Director in achieving program objectives.Ensures each staff is appropriately trained. Ensures that staff operate per program specs and guidelines and meet minimum quality care expectations.Provides as needed support to assigned supervisees. To include client contacts, behavioral observations and role modeling with youth and families.Provides administrative support as needed to direct care staff and the leadership team.In conjunction with the Supervisors and the Program Director, instructs new and existing staff regarding program requirements.Provides coaching for staff individually and at program specific meetings (treatment and administrative).Helps plan and conduct team meetings and trainings.Ensures support and crisis/emergency services are provided as needed for the youth/family.Provides face-to-face support to both staff and youth/families served. Reports and performs other duties as assigned by Director.Supports the Program Director with tasks designed to build morale and provide staff with the support needed so they can develop professionally.Will hold a caseload if needed depending on program needs.Evaluates programs’ data, including utilization trends, to ensure compliance and high quality service delivery and makes adjustments as needed for success of the program; providing feedback and suggestions to CBYCS Program Directors.Will supervise support staff assigned to their site or other sites as needed; i.e. receptionist, intake coordinators and triage screeners, including interns.Builds and maintains relationships with local referral sources and other stakeholders.Supports the hiring and ongoing evaluation of all program staff.Promoting Knowledge acquisition and skills development through various professional development opportunitiesAssisting personnel in transferring the skill and knowledge obtained in the classroom to their work in the filedInputting data into the data management systemUsing data collection tools and formsReading and interpreting reportsUsing data to improve performanceMinimum Qualifications:
Master’s Degree in a human services field (preferred) and two years of experience working with the target population.Wraparound work experience preferred.Experience with children and youth, strength-based, family centered and child focused services; Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.Demonstrated communications, administrative and organizational capabilities.Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc.Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.Must have a driver’s license and availability of vehicle to support Program needs.The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Read LessWhy Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:
Career Growth OpportunitiesCulturally Diverse populationClinical Licensing SupportJob Title: Case Manager | TSS
Work Location: Westfield, Ma.
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
To work within Gándara Residential Services team model, establishing open communication, support, and accountability among workers and consumers. The case manager is accountable to the Program Director/Clinical Supervisor, who is responsible for providing supervision and training. The Case Manager staff is one who actively promotes the philosophy of Gándara Center, and maintains a high level of commitment to the program.
Duties and Responsibilities:
To share all program expectations and responsibilities with RSII and RSITo provide advocacy/case management services,To develop strong, supportive relationships with the clients, and provide for client care and safety.To complete all clinical documentation and casework for assigned residents: including but not limited to: adult comprehensive assessment, individual action plans, group progress notes, weekly progress notes, discharge summary, and transition/discharge/aftercare planning.To maintain updated clinical notes and reporting in accordance to established record keeping procedures.To facilitate daily evidence based psychoeducation groups and other recovery based groups.To provide weekly individual case management sessions with assigned residentsTo administer and complete the EIM/ESM forms and adhere to funding sources requirementsTo maintain direct supportive contact with residents to continually assess their individual needs, provide information, discuss problems, set limits and encourage growth and development.To be capable of assuming enhanced responsibilities for planning and overseeing on and off unit activities.To develop and maintain a working relationship and knowledge of other social service agencies in the community.To notify supervisory staff immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.To participate in all case consultation meetings, staff meetings and case conferences.To administer drug/alcohol screens to residents when considered clinically appropriate.To provide orientation of services to prospective clients, family members and community interest groups.To utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflictsTo arrange patient transportation to outside appointments when public transportation is not available or recommended.To participate in training programs (both external and internal), regularly research materials relative to chemical abuse, mental illness and treatment approaches.To acquire and maintain current the necessary certifications mandated by the Agency and funding sources.To adhere to program and agency policies and procedures.May be required to monitor resident medication and complete hourly checks as neededTo perform other duties as assigned by the Program Director/Clinical Supervisor.Administrative Responsibilities/Record Keeping
To be capable of running shifts in absence of a supervisor.To be capable of on call dutiesTo attend scheduled staff meetings.To screen all incoming calls, determine their nature, and forward information through proper channels.To maintain client records in accordance with agency guidelines, standard format, and timetables.To attend scheduled supervisory meetings with Program Director/Clinical Supervisor.To maintain assigned financial record keeping, submit required reports accurately and timely.To attend all trainings as required by funding source and the AgencyTo complete time sheets and submit them accurately and in a timely manner.Minimum Qualifications:
Associates Degree + 2yrs experienceBachelor’s degree + 1-2 years’ experience preferredAbility to work with population in recovery.Ability to structure and organize job responsibilities with minimal supervision.Ability to master First Aid, CPR, Defensive Driving and Fire SafetyDemonstrates good verbal and written communication skills.Displays sound judgment.Ability to provide goal-oriented services.Works well as a team member.Bilingual (Spanish/English)Physical and mental demands are located at the end of this job descriptionThe Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Read LessWhy Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementJob Title: Recovery Resource Coordinator
Work Location: Holyoke, MA
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
The Recovery Resource Coordinator will identify community-based resources for referral, provide orientation and aftercare service coordination, and psycho-education services to residents transitioning to community and their family members and to create and maintain an alumni group.
Duties and Responsibilities:
To maintain supportive contact with residents to continually assess their individual needs, especially during initial period of residency and during stressful and crisis situations.To provide advocacy/case management services whenever appropriate for each resident.To develop, cultivate and manage a positive culture and milieu.To provide for client care and safety and crisis intervention when necessary.To interact with clients in order to assess needs, provide information, discuss problems, set limits and encourage growth and development and to monitor each client’s progress.To provide residents with an understanding of house routines, rules, and responsibilities (including curfew routines, sleeping quarters, maintenance and household chores, etc.).To develop and maintain a working knowledge of local community resources and social service agencies and develop positive and sustaining working relationships with them.To participate in all case consultation meetings, staff meetings and case conferences, as appropriate.To provide orientation of services to prospective clients, family, and community groups.To facilitate the Family Orientation Group, the Consumer Advisory Committee, and the Alumni Support Group, and maintain minutes thereof.To receive, review and address all consumer complaints and grievances.To provide recommendations for discharge planning and aftercare services.Minimum Qualifications:
Associate’s Degree and/or three years’ experience with target population.Must have valid driver’s license, auto insurance, ability to meet agency’s driving requirements, and ability to assume travel assignments related to work.Bilingual Preferred (Spanish/English)The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Read LessWhy Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:
Career Growth OpportunitiesCulturally Diverse populationClinical Licensing SupportJob Title:
Work Location:
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
Gándara’s Westfield Family Resource Center aims to provide community-based, culturally competent programs that provide evidence-based parent education programs, youth and parent support groups, early childhood services, information and referral, educational support, cultural events, and other opportunities for families whose children range in age from birth to age
Duties and Responsibilities:
Develop and maintain a robust volunteer recruitment and retention program; support and supervise volunteers;Greet family members who walk/call into the program; ensure at least one staff is available to act as a receptionist during FRC operating hours; supervise day-to-day operations of program including administrative and programmatic supervision of all staffCollaborate and provide outreach to local community-based network of service providers including, but not limited to, any community, municipal, state, federal, non-profit, for-profit, or private sector individual/organization that provides services/opportunities for children and families;Generate public awareness of the FRC; develop and implement a robust outreach plan to proactively bring families into the FRC; engage with court clerks, probation officers, juvenile court judges, school principals, school adjustment counselors, school guidance counselors, police, community-based family agencies, health and behavioral health facilities, after-school and out-of-school programs, and neighborhood associations; actively engage in the planning process and implementation of community and Coalition events;Ensure confidentiality of clinical case records and Family Support Plans; monitor participant records for completeness and compliance, including data input into Gandara’s EMR system and the UMASS system for FRC specifically; review case files on an annual basis, or any other frequency, by DCF/ASO;Provide culturally sensitive and informed training/educational information to all family members, as needed;Adhere to program and agency policies/procedures; notify Program Director immediately in the event of a crisis, suspected illegal activity, or any behavior constituting an incident in the program;Represent the FRC in the community and state-wide networking/educational conferences; attend FRC Meetings, agency/department meetings and trainings;Other duties as requested and assigned by the Program Director.KNOWLEDGE, SKILLS, AND ABILITIES
Program administration experience requiredStrong communication skills requiredExperience and demonstrated ability to work with diverse populations in a community-setting using a family-centered, strength-based approachMust have a valid driver’s license and meet agency requirements for driving history records and criminal background checksMust be available for weekend and evening hoursDisplays excellent supervisory and delegation skillsAbility to structure and organize job responsibilities independentlyExceptional demonstrated interpersonal and writing skillsKnowledge of Microsoft Office applications; Corel; and related office technologyBilingual in Spanish/English, preferredMinimum Qualifications:
Experience and demonstrated ability to work with diverse populations in a community-based setting using a family-centered, strength based approach requiredProgram administration experience requiredStrong communication skillsAvailability to work some evenings and weekends requiredValid driver’s license and access to a vehicle requiredDemonstrated ability to be innovative, creative, analytical and decisive in problem solving required.Ability to structure and organize job responsibilities independently required.The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Read LessThe Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. We believe in our communities and value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. Our mission is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services – Empowering Lives. Restoring Families
Gándara’s Westfield Family Resource Center aims to provide community-based, culturally competent programs that provide evidence-based parent education programs, youth and parent support groups, early childhood services, information and referral, educational support, cultural events, and other opportunities for families whose children range in age from birth to age 18.
The Westfield Family Resource Center Clinician performs trauma-informed intakes, and conducts the intake, screening, and assessment functions for Family Members experiencing CRA-related issues. The Clinician is responsible for completing the CANS as well as other identified supplemental behavioral needs assessments. The Clinician oversees the development of the Family Support Plan and provides ongoing supervision and case management oversight to the Family Partner. Clinicians shall provide clinical support to other FRC staff and may also facilitate FRC parenting group sessions.
Qualifications:
Master’s level, Licensed Clinicianmust have at least three years of experience as a licensed clinician, as well as experience administering the CANSExperience and demonstrated ability to work with diverse populations in a community-based setting using a family-centered, strength based approach requiredBenefits
Retirement Plan 403(b) Employer MatchHealth, Dental, Vision, and Life InsurancePaid vacationsPaid holidays8 discretionary days a yearHiring Incentives**Mileage reimbursementWellness incentiveThe Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Read LessWhy Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
Retirement Plan 403(b)Health, Dental, Vision, Pet and Life InsurancePaid vacationsPaid holidays8 discretionary daysMileage ReimbursementAdditional Benefits:
Career Growth OpportunitiesCulturally Diverse populationClinical Licensing SupportJob Title:
Work Location:
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
The Westfield Family Resource Center Administrative Support Specialist provides administrative and program support that includes functions such as: working with FRC staff to manage the FRC calendar and schedule events, conducting informal screening of Family Members, obtaining information about reasons for accessing services and providing information and referral resources to Family Members
Duties and Responsibilities:
Overall office management, purchase and acquisition of office supplies and office equipment maintenance.Responsible to receive program guests in a courteous and professional manner.Responsible for data entry functions as requested by Director.Responsible for xeroxing, binding, and professional presentation of all program materials.Screens all incoming calls, determine their nature, and forwards information through proper channels.Maintains client records in accordance with standard format and timetables, and in an organized and efficient manner.LEADERSHIP, TEAM MANAGEMENT, AND INTERPERSONAL SKILLS
Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce; highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other agency staff regarding operational matters.
AMERICAN DISABILITIES ACT REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORKING CONDITIONS
This position is performed primarily in an office setting. Employee may lift and carry promotional items for community events, as well as for the set-up of support groups and food pantry. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications:
High school diploma minimally required.Associates or Bachelor’s degree in office management or related field preferred.Experience and demonstrated ability to work with diverse populations in a community-setting using a family-centered, strength-based approachMust have a valid driver’s license and meet agency requirements for driving history records and criminal background checksKnowledge of Microsoft Office applications; Corel; and related office technologyBilingual in Spanish/English, preferredThe Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Read LessDuties and Responsibilities:
Engage potentially high-risk clients in individualized case management, safety planning and planning for housing, employment, and/or education. Provide linkages to community resources, which increase opportunities for stable housing and economic independence. Develop relationships with potential funding sources, establish and maintain community linkages and collateral contacts, including area shelters and local housing organizations Attend applicable meetings with network providers, the Network to End Homelessness, Hampden County CoC and others as necessary. Participate in collaborating on projects with other agencies/CoC as applicable to the position and knowledge base. Complete all required reports and tracking tools for participants, funding sources and the Agency. In conjunction with the Assistant Director, monitor data entry and reporting requirements. Provide aftercare outreach and assistance. Provide on-call support rotating every 4 weeks. Seeks and uses management staff for training and supervision. Seeks and attends community trainings to strengthen skills and knowledge Attends Agency, Department, and Program required meetings and trainings, as well as trainings required by funder. Perform other tasks as determined by the Program Director and/or other Department/Agency administrators.Minimum Qualifications:
Associates degree or 3 years of experience in homeless services required. Bachelor’s degree preferred. Lived experience strongly Experience working with young adults required. Demonstrated ability to be innovative, creative, analytical and decisive in problem solving required Ability to work effectively with other community agencies (e. School Dept., DCF. Juvenile Court, etc.) required Ability to structure and organize job responsibilities independently required Ability to deal with diverse population required Exceptional interpersonal and networking skills Bilingual/bicultural (English/Spanish) preferred Demonstrated ability to maintain client files and electronic records preferred. Ability to actively market and promote services preferred Seeks and uses management staff for training and supervision. Seeks and attends community trainings to strengthen skills and knowledge Attends Agency, Department, and Program required meetings and trainings, as well as trainings required by funder.The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Read Less