Powered by GALLS PHOENIX Safety Outfitters (PHNX) takes great pride in its ability to deliver turnout Gear, Clean/Repair Services, rental turnout gear and uniforms that truly conform to a “uniform” standard and in a timely fashion on behalf of its customers. PHNX’ Van based go to market strategy, Customer Service, timeliness and the demand for quality is what separates PHNX from the average PPE or Uniform dealer
Job Summary
Oversee a given territory, managing Customer relationships and PHNX Account Managers who team with you to support those customer relationship
Key Responsibilities and Duties
Customer Relationships
Serve as the primary interface with the customerUnderstand Customer Requirements to includeTimelinesBudgetsSpecificationsSeasonal buying patternsProvide on-site services to includeDemonstrationsSizingConsultative supportCarry forth Product Knowledge, industry knowledge, and like customer best practicesUnderstand and convey Industry TrendsBuild and maintain interpersonal relationships at multiple rank levelsAccept and process ordersAdd customer information/recordsProperly and accurately enter order detailHave intimate knowledgeDevelop an order monitoring processAbility to track critical and important ordersEffectively convey Customer needs to PHNX Operations teamDynamic Problem SolverIdentify and resolve unique customer problems and requirementsOrder expeditingConvey to Customer Vendor capabilities and LimitationsForecastingVendor Relationships
Convey Customer RequirementsCustom order Follow-up i.e. Turnout gear, Body Armor, Hose etc.Dynamic Problem SolverIdentify and resolve unique customer problems and requirementsFacilitate Customer/Vendor meetings on tactical and strategic levelForecastingUnderstand your Market dynamics
Understand pricing dynamics of your marketplaceUnderstand your competitorsMaintain ongoing knowledge of local, state, specialty group ,and federal grantsVehicle
Maintain vehicleBe responsible for use of Company Credit CardQualifications
Must be proficient at Excel, Word, and uploading/downloading files and photographsMust have advanced understanding of Brightpearl SoftwareAn ability to cooperate and get along with othersStrong communication and time management skillsStrong attention to detail and organizational skillsEOE/Disability/Vets
Read LessPowered by GALLS PHOENIX Safety Outfitters (PHNX) takes great pride in its ability to deliver turnout Gear, Clean/Repair Services, rental turnout gear and uniforms that truly conform to a “uniform” standard and in a timely fashion on behalf of its customers. PHNX’ Van based go to market strategy, Customer Service, timeliness and the demand for quality is what separates PHNX from the average PPE or Uniform dealer
Job Summary
Oversee a given territory, managing Customer relationships and PHNX Account Managers who team with you to support those customer relationship
Key Responsibilities and Duties
Customer Relationships
Serve as the primary interface with the customerUnderstand Customer Requirements to includeTimelinesBudgetsSpecificationsSeasonal buying patternsProvide on-site services to includeDemonstrationsSizingConsultative supportCarry forth Product Knowledge, industry knowledge, and like customer best practicesUnderstand and convey Industry TrendsBuild and maintain interpersonal relationships at multiple rank levelsAccept and process ordersAdd customer information/recordsProperly and accurately enter order detailHave intimate knowledgeDevelop an order monitoring processAbility to track critical and important ordersEffectively convey Customer needs to PHNX Operations teamDynamic Problem SolverIdentify and resolve unique customer problems and requirementsOrder expeditingConvey to Customer Vendor capabilities and LimitationsForecastingVendor Relationships
Convey Customer RequirementsCustom order Follow-up i.e. Turnout gear, Body Armor, Hose etc.Dynamic Problem SolverIdentify and resolve unique customer problems and requirementsFacilitate Customer/Vendor meetings on tactical and strategic levelForecastingUnderstand your Market dynamics
Understand pricing dynamics of your marketplaceUnderstand your competitorsMaintain ongoing knowledge of local, state, specialty group ,and federal grantsVehicle
Maintain vehicleBe responsible for use of Company Credit CardQualifications
Must be proficient at Excel, Word, and uploading/downloading files and photographsMust have advanced understanding of Brightpearl SoftwareAn ability to cooperate and get along with othersStrong communication and time management skillsStrong attention to detail and organizational skillsEOE/Disability/Vets
Read LessWAREHOUSE ASSOCIATE – FULL TIME
Galls is looking for a Warehouse Associate – Full Time (Lenexa, KS) Monday – Friday Day Shift
Galls® proudly serves America’s Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,200 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider.
Galls, LLC offers many benefits to include:
Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountVacation and Personal TimePaid HolidaysTuition reimbursementAs a Warehouse Associate at a Galls Retail Store (Branch), you are responsible for all aspects of back of house functions. You will ensure received orders are filled and outbound orders are shipped in a timely and accurate fashion while maintaining the warehouse in a safe and orderly fashion. Galls will train in all the processes needed to be successful in this role.
WHAT YOU WILL DO
Print and sort pick tickets to fulfill orders and match up with packing list and carton shipping labelAudit complete orders to assure 100% qualityConstruct boxes according to size required for order and place appropriate documentation and label on/in boxFill void space in boxes to prepare for shipment and assure box is properly sealedManifest and load orders for shipmentSort products by location, product number and description. Label product and restock productPerform job task as assigned by ManagerMaintain a clean, neat, and orderly work area. Restock workstation with appropriate supplies as neededConduct operations in a manner that promotes safetyComply with company, OSHA, and other applicable regulations to assure a safe workplaceReceive packages specific to contracts and individuals and sort and store according to proceduresWork to maintain appropriate inventory levels and accuracyWork as a team to accomplish all productivity goals efficiently and accuratelyWHAT YOU WILL BRING
Experience working in shipping/receiving preferred. Galls will train!Computer proficiency, and ability to learn new skills – prior Warehouse Management Systems (WMS) and MS Excel experience preferred Ability to read, write, speak, and understand English to understand and execute instructions for daily tasks and to ordersAbility to complete basic math to include adding, subtracting, multiplying, and dividingHighly organized and strong attention to accuracy and detailAbility to work in fast-paced environment and meet daily productivity standardsWilling and able to stand and walk for extended periods of time with or without reasonable accommodationWHAT TO SEND OUR WAY
Your application with your resume or job history, highlighting your education, experience, and skillsEOE/Disability/Vets
Read LessAbout GALLS
GALLS, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.
As a Retail Sales Associate in a GALLS store, you must provide exceptional customer service to our exceptional public safety professionals. You will interact with our customers on the sales floor, process sales, assist with uniform sizing, and help customers select the right products to meet their needs.
WHAT YOU WILL DO
Greet every customer promptly, with a smile, and respond quickly to their needsReplenish merchandise and monitor floor stock to ensure appropriate inventory is available and neatly presentedComplete necessary housekeeping to present a clean and orderly storeProvide sizing, fittings, and measurements for any customer alterationsCommunicate with Branch Operations, Sales, and other Corporate teamsCommit to our company’s PROUD to Serve mission, policies, procedures, and practicesOther duties assigned as needed, cross-trainWHAT YOU WILL BRING
Previous retail and/or customer service experience desired. We will train on all the processes required to succeed in this role.High School Diploma or GED equivalentFriendly, honest, and dependable – you love to connect with people and build relationshipsSolid communication and interpersonal skills – you can develop relationships quicklyResourcefulness (you may not always have the answers, but you know where to find them)Ability to operate Point of Sale systems, willing and able to learn new programs, and be computer proficientConfident working with little to no supervisionAbility to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodationWHAT YOU SEND OUR WAY
Your resume, highlighting your education, experience, and skillsWHAT WE OFFER
Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountVacation and Personal TimePaid HolidaysTuition reimbursementDaily Pay: up to 50% of your payEOE/Disability/Vets
Read LessRetail Sales Associate, Part-Time - US Patriot, On Base (Fort Hood, TX)
Starting Rate: $17.75/hour
About US PATRIOT
Are you ready for a career with one of the nation's top retailers of military and law enforcement tactical gear?
At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products.
With more than seventy locations throughout the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and knowledge to the wide range of customers we serve.
US Patriot is seeking a Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. We have over 105 retail locations and multiple web portals to meet our customers’ tactical gear needs.
As a Retail Sales Associate in a US Patriot/GALLS store, you can expect to provide exceptional customer service to our soldiers and airmen. You will engage with our customers on the sales floor, handle sales transactions, answer product inquiries, and assist customers in choosing the appropriate products to fulfill their needs.
WHAT YOU WILL DO
Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needsAnswer customers’ inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandiseUpsell customers on other products and recommend add-on items to enhance the customer’s orderSet up advertising displays and folds, and arrange merchandise to promote salesReplenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customersCompletes necessary housekeeping to present a clean and orderly store at all timesComplete all paperwork accurately and efficientlyProvides information regarding contract specifications and products associated with the contractHandle irate customers in a professional, courteous mannerAssist with answering product questions and providing information over the phoneCommunicates and works closely within and outside the retail department to ensure customer needs are met with 100% accuracyAdhere to the company’s mission, policies, procedures, and practicesWHAT YOU WILL BRING
High School diploma or GEDFriendly, outgoing, and helpful demeanorPrevious retail or customer service experience is a plus We will trainMust be able to work with a minimum amount of supervision in high-pressure situationsAbility to stand for the entire shiftAbility to handle merchandise throughout the store up to 50 poundsAbility to work flexible shift hours, 7 days a weekWHAT YOU SEND OUR WAY
Your resume, highlighting your education, experience, and skillsWHAT WE OFFER
Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountVacation and Personal TimePaid HolidaysTuition reimbursementDaily Pay: up to 50% of your payEOE/Disability/Vets
Read LessGALLS, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.
Job Summary
Assist DC Leadership Team as a working Lead in providing direction/guidance in the daily operations of the Distribution Center.
WHAT YOU'LL DO
Perform all operations tasks as necessary to assist in meeting daily productivity goals.
Assist in conducting daily roll calls and inform supervisor of any absentees.
Assist in training and coaching employees on how to properly perform tasks.
Facilitate daily workflow to help prioritize and organize daily tasks to meet company objectives.
Develop and relay continuous process improvements to supervisor.
Troubleshoot process issues/questions and forward any unresolved problems and needs to supervisor.
Examine work for accuracy, neatness, and conformance to policies and procedures.
Communicate associate development opportunities to supervisor.
Utilize GQ to run reports to ensure all daily requirements are completed and use GQ to research necessary information to complete orders to include looking up locations, identifying missing items on orders and identifying what orders are incomplete.
Maintain inventory accuracy.
Promote teamwork.
Conduct operations in a manner that promotes safety. Comply with company, OSHA and other applicable requirements to assure a safe workplace.
WHO YOU ARE
Strong knowledge base of DC preferred
Prior leadership experience preferred
Effective listening, verbal and written communication skills to include ability to understand management directives and ability to lead associates in complying with these directives in order to meet the daily productivity goals.
Experience working in warehouse/operations setting.
Radio Frequency Gun Experience preferred.
Ability and willingness to work overtime with little notice and including weekends.
Computer efficiency to include Business Software, Microsoft Windows (Word, Excel and Outlook) and GQ experience preferred
Ability to complete basic math to include adding, subtracting, multiplying and dividing
Ability to work in a non-climate-controlled warehouse
Ability to stand and walk for entire shift
Ability to lift and carry up to 50 pounds and bend, twist, grab, squat, push, pull stand, walk or perform any other physical movements required to complete daily tasks.
WHAT TO SEND OUR WAY
Your resume, highlighting your education, experience, and skills
Why you want to be a part of the Galls family
We offer full benefits including medical, dental, vision, 401k, & vacation time
EOE/Disability/Vets
Read LessAbout GALLS
GALLS, LLC is the largest and fastest-growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.
As a Warehouse Associate at a GALLS Retail Store (Branch), you are responsible for all aspects of back-of-house functions. You will ensure that received orders are fulfilled and outbound orders are shipped on time and accurately, while maintaining the warehouse in a safe and orderly manner. GALLS will train in all the processes required to succeed in this role.
WHAT YOU WILL DO
Print and sort pick tickets to fulfill orders and match up with packing list and carton shipping labelAudit complete orders to assure 100% qualityConstruct boxes according to size required for order and place appropriate documentation and label on/in boxFill void space in boxes to prepare for shipment and assure box is properly sealedManifest and load orders for shipmentSort products by location, product number and description. Label product and restock productPerform job task as assigned by ManagerMaintain a clean, neat, and orderly work area. Restock workstation with appropriate supplies as neededConduct operations in a manner that promotes safetyComply with company, OSHA, and other applicable regulations to assure a safe workplaceReceive packages specific to contracts and individuals and sort and store according to proceduresWork to maintain appropriate inventory levels and accuracyWork as a team to accomplish all productivity goals efficiently and accuratelyWHAT YOU WILL BRING
Experience working in shipping/receiving preferred. Galls will train!Computer proficiency, and ability to learn new skills – prior Warehouse Management Systems (WMS) and MS Excel experience preferred Ability to read, write, speak, and understand English to understand and execute instructions for daily tasks and to ordersAbility to complete basic math to include adding, subtracting, multiplying, and dividingHighly organized and strong attention to accuracy and detailAbility to work in fast-paced environment and meet daily productivity standardsWilling and able to stand and walk for extended periods of time with or without reasonable accommodationWHAT TO SEND OUR WAY
Your resume, highlighting your education, experience, and skillsWHAT WE OFFER
Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountVacation and Personal TimePaid HolidaysTuition reimbursementDaily Pay: up to 50% of your payEOE/Disability/Vets
Read LessAbout GALLS
GALLS, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.
As a Retail Sales Associate in a GALLS store, you must provide exceptional customer service to our exceptional public safety professionals. You will interact with our customers on the sales floor, process sales, assist with uniform sizing, and help customers select the right products to meet their needs.
WHAT YOU WILL DO
Greet every customer promptly, with a smile, and respond quickly to their needsReplenish merchandise and monitor floor stock to ensure appropriate inventory is available and neatly presentedComplete necessary housekeeping to present a clean and orderly storeProvide sizing, fittings, and measurements for any customer alterationsCommunicate with Branch Operations, Sales, and other Corporate teamsCommit to our company’s PROUD to Serve mission, policies, procedures, and practicesOther duties assigned as needed, cross-trainWHAT YOU WILL BRING
Previous retail and/or customer service experience desired. We will train on all the processes required to succeed in this role.High School Diploma or GED equivalentFriendly, honest, and dependable – you love to connect with people and build relationshipsSolid communication and interpersonal skills – you can develop relationships quicklyResourcefulness (you may not always have the answers, but you know where to find them)Ability to operate Point of Sale systems, willing and able to learn new programs, and be computer proficientConfident working with little to no supervisionAbility to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodationWHAT YOU SEND OUR WAY
Your resume, highlighting your education, experience, and skillsWHAT WE OFFER
Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountVacation and Personal TimePaid HolidaysTuition reimbursementDaily Pay: up to 50% of your payEOE/Disability/Vets
Read LessLead Retail Sales Associate (Full Time) - On Base, Fort Drum, NY
Starting Rate: $18.75/hour
Come and join a FUN sales team with US Patriot! Great store, energetic team environment – great opportunity!
US Patriot is seeking a Full Time Lead Retail Sales Associate to match soldiers and airmen to the best brands in the business including Nike, Oakley, and Under Amour. We have over 105 retail locations and multiple web portals to take care of our customers tactical gear needs.
US Patriot/Galls, LLC offers many benefits to include:
Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountVacation and Personal TimePaid HolidaysTuition reimbursementDaily Pay- Receive up to 50% of wages for hours worked DAILY!!!As Lead Retail Sales Associate in a US Patriot/Galls store, you can expect to provide exceptional customer service to our soldiers and airmen. You will interact with our customers on the sales floor; process sales, assist with product questions and help customers select the right products to meet their needs.
WHAT YOU WILL DO
Responsible for assisting the Store Manager in various tasksGreets every customer in a prompt timely manner and alert and responsive to all customer needs. Answers customer’s inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandiseUp-sells customers on other products, and recommends add on items to enhance the customer’s order Sets up advertising displays and folds and arranges merchandise to promote sales. Replenishes merchandise and participates in monitoring of floor stock to assure appropriate inventory is available for customersCompletes necessary housekeeping to present a clean and orderly store at all timesFills out all paperwork correctly and efficiently Provides information regarding contract specifications and products associated with contractHandles irate customers in a professional courteous mannerAssist with answering product questions and providing information over the phoneCommunicates and works closely within and outside retail department to assure customer needs are met with 100% accuracyAdhere to company mission, policies, procedures, and practicesWHAT YOU WILL BRING
High school diploma or GED1 year minimum of retail experience preferred. We will train!Friendly, outgoing, and helpful demeanor Previous retail or customer service experience a plusAbility to read and interpret documents such as department specifications and must be able to interact effectively with customersAbility to calculate figures and amounts, and ability to operate a PC and Galls’ order management systemMust be able to work with minimum amount of supervision under pressure situations.Good grammar voice and diction, with a high attention to detailExcellent customer service skills Ability to stand for entire shiftAbility to operate and use all equipment necessary to operate the storeAbility to handle merchandise throughout the store up to 50 poundsAbility to work flexible shift hours 7 days a weekWHAT TO SEND OUR WAY
Your application to include your resume or job history, highlighting your education, experience, and skillsEOE/Disability/Vets
Read LessGALLS, LLC is the largest and fastest-growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.
Job Summary
The eQuip Maintenance Specialist will work in conjunction with eQuip Management and Galls Sales department related to the building and on-going maintenance of Uniform Programs, Pricing Files and eQuip Websites, primarily working on customer request submitted through Website Maintenance to the KACE ticket system.
WHAT YOU’LL DO
Conduct Uniform Program and eQuip maintenance and through price changes, product additions/removals and VAS updates to Personalization Groups.Respond to end user request submitted through Website Maintenance on eQuip, expectation is all requests are worked within 1 business day of submission.Work internal eQuip Maintenance tickets submitted through KACE as directed.Trouble shoot system issue of eQuip Website or Uniform Program and escalate issues to Senior eQuip Specialist as necessary.Serve as back-up for other departmental personnel.Miscellaneous and special projects as needed.WHAT YOU BRING
Bachelor’s degree preferred.3-5 years of previous experience in a related field or within Galls operations.Detail-oriented, organized, thorough sense of urgency and follow-through skills.Good interpersonal skills, analytical, written and verbal communication skills.Cross-functional collaboration and customer service skills.GQ, Word, Excel, Access, Power Point.WHAT TO SEND OUR WAY
Your resume, highlighting your education, experience, and skillsEOE/Disability/Vets
Read Less