Ready to join a fast-paced, inclusive environment with a culture of collaboration and belonging? Are you a dynamic and results-driven individual with exceptional communication skills?The Galactic Telemarketer position might be right for you.We are seeking a Telemarketer - Partner Engagement Specialist to join our team and help us expand our partner base in the managed services providers sector. If you're passionate about building relationships and driving business growth, we want to hear from you.Permanent, remote-only position, applicants must have US citizenship for this roleMust be able to travel (4 events per year)
Your MISSIONYour day-to-day will focus on cleaning lists, and engaging MSP prospects and partners to get them to take action. Set appointments, gather leads, and get them moving on their Galactic journey.To be successful, you will need to consistently manage a list and be able to follow a script or talk tracks to get cold leads, warm leads, and Galactic partners interested in engaging with us. Help move them into and through our active sales pipeline.The ideal candidate will have experience in B2B telemarketing, a proven track record of managing a call list, and the ability to thrive in a fast-paced environment.
This is achieved by fulfilling a variety of responsibilities:Initiate outbound calls to decision-makers in managed services providers.Follow provided scripts and workflows to deliver compelling messages.Identify and qualify potential partner leads.Maintain accurate records of interactions in our CRM system.Nurture leads through follow-up calls and emails.Encourage prospects to take action and convert them into partners.Provide regular reports on call outcomes and lead status.Collaborate with the marketing and product teams to improve strategies.Ensure compliance with telemarketing regulations and ethical standards.
That sounds great and all, but what do you need to be successful in this position?Excellent verbal communication skills.Minimum 3 years telemarketing experience in a B2B sales setting.Must have Hubspot Experience.Ability to follow scripts and workflows.Persistence and resilience in a fast-paced environment.Basic computer skills and familiarity with CRM software.Empathy and understanding of customer needs.Knowledge of telemarketing regulations is a plus.Prior telemarketing or sales experience preferred.
Benefits:Healthcare: Health, Dental, and Vision (Galactic covers all premiums)401K (with 3% employer match)Flexible schedule and paid time offPermanent, remote-only position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure!)About Galactic:Galactic Advisors is here to assist, advise, and educate Managed Service Providers (MSPs) on how to best protect their clients from cyberattacks. We provide tools and assessments to help MSPs determine just how vulnerable they and their clients are to attack, and strategies to improve and build out their cyber stacks.We’re an agile, fully-remote company, and we’re growing fast. We all want to make a difference in our company's mission to help protect a Million people.
We’re looking for people who:Take Extreme Ownership: Our team owns their issues, successes, and challenges. We have grit and step up to the plate. We look for ways to say, yes – we can do that.Do It Better: We constantly look for ways to make life easier (and fun), often through process improvement, and automation.Make It Fun: If it isn’t fun, it isn’t worth doing. Even the hard stuff is fun to do if you have the right mindset and the right people around you. Doing it better and making it fun go hand in hand.Do The Right Thing: It’s much harder than sitting back or cutting corners—that is why it’s called the right thing, rather than the easy thing.
Ready to join a fast-paced, inclusive environment with a culture of collaboration and belonging? Do you thrive on networking to gain business and the opportunity to sell industry-leading cyber security solutions?The Galactic Channel Sales Executive position might be right for you.Close sales and win new business exclusively through our Managed Services Provider (MSP) channel. Identify, develop, and close new partner deals MSP prospects. Grow the Galactic community and have the opportunity to make a huge difference to transform MSPs to sell and educate with cybersecurity. The role contributes significantly to our high-performing sales team that is built on accountability, transparency, and collaboration. Responsibilities Drive partner / client retention, renewal, growth, and able to upsell partners to other product offerings.Support at-risk partners with proactive communication and enable them to succeed within the Galactic community.Coach partners on how to market and communicate third party assessments to their clients, and coach partners on how to market and communicate their business, risk assessments, and penetration tests.Deliver awareness of new product features to our partners and get them excited to sell and use our products.Make outbound calls to current partners.Make sure partner issues are handled (which may require bird-dogging them with our support team).Upsell any product or service we provide that our partners are not yet taking advantage of.Collaborate with finance team to address payment issues.Collaborate with development team, design, support, and sales to deliver feedback on improving our product offerings.Prospect engagement including travel to events, getting analysis completed, and follow up after assessment readout calls.Collaborate with the marketing team to create better initiatives that facilitate partner sales.Requirements Minimum 3 years of sales experience in a closing role in technology sales in a startup environment.Strong negotiation experience.Experience navigating of corporate procurement processes.Proven track record of achieving and exceeding sales targets and quotas required.Excellent communication, negotiation, and relationship-building skills required.Demonstrated progressive experience with B2B sales.Excellent team and communication skills.Strong organizational and time management skills required.Ability to work collaboratively with internal teams and external partners.Proficiency in using CRM software and other sales productivity tools.Demonstrated revenue growth and channel experience.Experience with target account selling, solution selling, and/or consultative sales techniques.Strong ability to interact and influence effectively with C-level executives, and team members.BS/BA in business, marketing, or related field required or equivalent work experience.
Looking for a way to launch your career in cybersecurity?Looking for a permanent remote-only position?Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.We are looking for a motivated help desk support technician that is motivated to learn and develop their skills in cybersecurity.
What do we need from you? Talented, tenacious individuals looking to learn and help IT teams improve their cybersecurity controls and posture. We’re actively hiring helpdesk personnel to help us fulfill our mission of protecting a Million people.
Even Better? Experience with Windows AD, AAD, and operating system support would be ideal. Do you have experience working in a NOC or SOC as well? Tell us about it.
Your typical day will consist of:Manage support calls and improve our documentationFollow up with clients to make sure their issues are resolvedDocument how to help IT support companies manage their securityRun pen test reports and security risk assessments for clientsAnalyze pen tests, security log, alert, and event data (We will train you)Escalate and document problematic issues
Qualifications for Helpdesk TechnicianProficient with Windows environments (5 years)Excellent oral communication skillsDetail-oriented in order to keep detailed notes on ticketsHighly organized to keep Helpdesk requests in orderAbility to diagnose and resolve basic computer technical issuesMSP experience a plus
Yep, this is a full-time gig with benefits.
Healthcare—Health, Dental, and Vision (we cover all premiums)401K (with employer match)Flexible schedule and paid time off
Completely remote position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure!)
We are revolutionizing the way businesses think about cybersecurity. You are probably asking yourself "what does 'revolutionize' mean?" Sounds like a buzz word doesn’t it. Let's define revolutionize: To make it 31 times better. We are making cybersecurity 31 times better for businesses.
Are you a dynamic, ambitious leader with a passion for sales and cybersecurity? Do you have experience managing a sales team in the Software-as-a-Service industry?Are you ready to take on a growth position and transform a sales team into an unstoppable army of professionals who are dedicated to helping MSPs sell and secure their clients? If so, we have an extraordinary opportunity for you at The Heart of Galactic!
At Galactic, we are on a mission to empower Managed Service Providers (MSPs) and protect their clients. We believe in the power of technology and teamwork to make a real difference in the cybersecurity landscape. As our Sales Manager, you will play a pivotal role in driving our growth and expanding our reach.
This is achieved by fulfilling a variety of responsibilities:Build and lead a formidable sales team, nurturing their potential and fostering a culture of continuous improvement and collaboration.Develop a growth strategy to expand our presence in the MSP market, attracting new partners and clients.Lead the charge in delivering annual and quarterly sales goals, ensuring the team is well-equipped to exceed targets.Collaborate with marketing to create targeted campaigns and lead-generation initiatives.Drive sales and conversion from various marketing channels, turning leads into loyal partners.Identify opportunities for upselling and cross-selling to support the growth of our partners.Establish effective metrics and data-driven strategies to optimize sales performance and track progress.Provide coaching and training to team members, nurturing their skills and fueling their passion for excellence.Develop key accounts and manage customer relationships to foster long-term partnerships.Act as a strategic advisor to MSPs, offering insights on product portfolios that bolster their security offerings.Also, here are some secondary job requirements you will get done from time to time:Work closely with marketing and product teams to align sales strategies with ongoing developments.Collaborate with our technology experts to understand and communicate the value of our cybersecurity solutions to MSPs.Engage with industry events and networks to increase brand awareness and build valuable partnerships.That sounds great and all, but what do you need to be successful in this position?A burning passion for sales and cybersecurity, with a strong desire to empower MSPs and protect their clients.5+ Years Managing a subscription-based sales teamProven experience in leading and growing sales teams, transforming them into high-performing units.Exceptional organizational skills and a track record of setting and achieving ambitious growth targets.A strategic mindset, capable of identifying market opportunities and aligning sales efforts accordingly.Strong analytical abilities to make data-driven decisions and drive continuous improvement.Excellent communication and interpersonal skills to inspire and motivate the team.A relentless focus on customer satisfaction and a commitment to going the extra mile for our partners.A positive, adaptable attitude that thrives in a fast-paced, dynamic environment.SaaS sales experience is a plus.Join us on our journey to revolutionize the MSP industry and protect clients worldwide. As our Sales Manager, you'll have the opportunity to shape a team into a powerful force of change. We offer a supportive, collaborative environment that values innovation and rewards success.Benefits:Healthcare: Health, Dental, and Vision (Galactic covers all premiums)401K (with 3% employer match)Flexible schedule and paid time offPermanent, remote-only position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure!)About Galactic:Galactic Advisors is here to assist, advise, and educate Managed Service Providers (MSPs) on how to best protect their clients from cyberattacks. We provide tools and assessments to help MSPs determine just how vulnerable they and their clients are to attack, and strategies to improve and build out their cyber stacks.We’re an agile, fully remote company, and we’re growing fast. We all want to make a difference in our company's mission to help protect a Million people.We’re looking for people who:Take Extreme Ownership: Our team owns their issues, successes, and challenges. We have grit and step up to the plate. We look for ways to say, yes – we can do that.Do It Better: We constantly look for ways to make life easier (and fun), often through process improvement, and automation.Make It Fun: If it isn’t fun, it isn’t worth doing. Even the hard stuff is fun to do if you have the right mindset and the right people around you. Doing it better and making it fun go hand in hand.Do The Right Thing: It’s much harder than sitting back or cutting corners—that is why it’s called the right thing, rather than the easy thing.Job Type: Full-time
Salary: $90,000.00 - $150,000.00 per year
Benefits:401(k)401(k) matchingDental InsuranceFlexible scheduleFlexible spending accountHealth insurancePaid time offVision insuranceApplication Question(s):One of our core values is "Do It Better". What is one thing that you have made better? Describe what the problem was and how you fixed it.Education:Bachelor's (Required)
