Fulfillment.com, a rapid growing 3PL (3rd party logistics) company, headquartered in Savannah GA, with fulfillment centers located in Allentown PA, Salt Lake City UT, Kansas City MO, and Mississauga Canada is looking for a IT Systems & Security Technician.
Job Summary:
We are seeking a hands-on and proactive IT Systems & Security Technician to join our team. This
role is responsible for providing comprehensive IT support across both corporate office and
warehouse environments, with a strong emphasis on hardware setup, network connectivity, system
security, and user administration. The ideal candidate will be comfortable working with a wide range
of devices and operating systems and will play a key role in maintaining secure, reliable, and
efficient technology operations. Strong soft skills are essential for good communication and
teamwork.
This position requires travel to various company locations, including warehouses and remote
offices, to support infrastructure needs and ensure consistent IT operations.
Key Duties and Responsibilities:
Hardware & Device Support
Deploy, configure, and maintain desktops, laptops, tablets, and handheld devices acrossWindows, macOS, Chrome OS, and Android platforms.Support Zebra handheld devices and printers (TC56/TC57, ZD620, ZT410/ZT411).Manage Xerox printer setup and driver installation; coordinate with Xerox for service issues.Networking & Connectivity
Maintain and troubleshoot wired and wireless network infrastructure, including switches andaccess points.Configure and manage Wi-Fi networks in both office and warehouse environments.Perform basic switch configuration and port management.Configure and maintain firewalls, including rules, NAT, and port forwarding onrouters/modems.Monitor network performance and resolve connectivity issues.Security & Compliance
Ensure all systems are patched and up-to-date with the latest security updates.Implement and maintain endpoint protection and device management policies.Enforce security best practices across all platforms and environments.Assist in auditing and improving network and device security posture.User & Domain Administration
Manage user accounts, roles, and permissions across platforms including Google Workspace.Support onboarding/offboarding processes and ensure proper access controls.Administer authentication and authorization protocols (e.g., MFA, SSO).Maintain domain services including user provisioning, group policies, and directory services.Configure and manage email systems, Android device policies, and Workspace settings.General IT Support
Provide responsive technical support to end users across departments.Document issues and resolutions; contribute to knowledge base and process improvement.Collaborate with vendors and service providers as needed.Other responsibilities may be assigned as necessary.
Education & Experience:
Bachelor’s degree in Information Technology, Computer Science, or a related fieldpreferred.Associate degree in a technical discipline with relevant certifications will be considered.5+ years of hands-on experience in IT support, infrastructure, or systems administrationroles.Experience in logistics, warehouse, or multi-site environments is a strong plus.
Qualifications:
Strong understanding of Windows, macOS, Chrome OS, and Android platforms.Experience with Zebra and Xerox hardware.Familiarity with Google Workspace and domain administration.Solid understanding of networking concepts including Wi-Fi, VLANs, switches, and firewalls.Experience with firewall configuration and port forwarding.Knowledge of user authentication, authorization, and domain management.Willingness and ability to travel to various company locations as needed.Excellent problem-solving and communication skills.Ability to work independently and manage multiple priorities.
Required Soft Skills:
Communication Skills: The ability to clearly and effectively communicate with both technical and non-technical stakeholders.Customer Service Orientation: A strong focus on providing excellent support and service to employees.Team Collaboration: The ability to work well within a team, including taking direction and providing support to technical personnel.Problem-Solving Skills: The ability to quickly and effectively resolve issues as they arise.Adaptability: The ability to adjust to new situations and challenges as they come up.Time Management: The ability to manage time effectively and prioritize tasks.Conflict Resolution: The ability to handle conflicts and disagreements in a constructive manner.
Fulfillment.com offers a competitive compensation plan including salary, 401k with company match, medical, dental, vision insurance. Short Term, Long Term disability benefits and Life insurance and paid time off, paid holidays.
This position will be home-based at company headquarters in Savannah GA. Preferred candidates will live within commuting distance of the home office.
Company DescriptionFulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia, along with fulfillment centers in Middletown PA, Kansas City MO, Salt Lake City UT and Mississauga Ontario, Canada, Fulfillment.com is one of North America’s fastest growing private businesses. If you want to grow, Fulfillment.com is the place for you! We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.Company DescriptionFulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia, along with fulfillment centers in Middletown PA, Kansas City MO, Salt Lake City UT and Mississauga Ontario, Canada, Fulfillment.com is one of North America’s fastest growing private businesses. If you want to grow, Fulfillment.com is the place for you! We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant. Read Less
Fulfillment.com, a leading 3rd party logistics provider, is seeking an experienced Business Systems Analyst/Associate Product Owner to join our growing Technology team.
The Associate Product Owner / Business Systems Analyst serves as the functional owner and subject matter expert (SME) for our internally developed core logistics application. This Product Owner–lite role blends application support, business analysis, configuration, and testing within a Third-Party Logistics (3PL) environment. Operating in a hybrid model with an on-site presence, you will act as the primary bridge between logistics operations and the development team. The focus is on ensuring our technology effectively supports warehousing and order fulfillment, without formal ownership of sprint commitments or delivery timelines.
Key Responsibilities:
● Product & Application Ownership
○ Serve as the functional owner of our proprietary logistics application
○ Maintain deep knowledge of 3PL processes, warehousing workflows, and order
lifecycles.
○ Represent operational intent and user experience in discussions with developers.
● First‐Line Application Support
○ Act as the primary point of contact for business users reporting issues or questions
○ Investigate and resolve issues related to configuration, data, or workflows
○ Clearly define and escalate defects or enhancement needs to developers
● Business Analysis & Requirements
○ Partner with stakeholders to identify supply chain software improvements
○ Translate needs into clear requirements, user stories, and acceptance criteria
○ Provide functional clarification and guidance to developers during implementation
● Configuration & Functional Changes
○ Implement system changes using available application configuration tools
○ Understand when development is required versus configuration
○ Use SQL queries to investigate data mismatches and workflow blockers
○ Help monitor and map RESTful API flows between connected systems
● Testing & Quality Assurance
○ Test enhancements and fixes against specified requirements
○ Support and validate user acceptance testing (UAT) prior to production release
● Business–Development Bridge
○ Ensure seamless data flow between Order (OMS) and Warehouse (WMS)
Management Systems
○ Reduce rework through strong analysis, validation, and communication
Required Skills & Experience:
● Experience supporting or working with internally developed applications
● Strong business analysis and problem‐solving skills
● Ability to work closely with both business users and developers
● Clear communication with technical and non‐technical audiences
● 3–5 years of experience in product ownership, business analysis, or systems analysis.
● Background working in a 3PL, warehousing, or supply chain environment
● Familiarity with Order Management (OMS) software
● Familiarity with Warehouse Management Systems (WMS). For example: Deposco, NetSuite,
Manhattan Associates, Logiwa, etc.
● Proficiency in writing basic SQL queries and exposure to AWS cloud environments
● Basic understanding of RESTful APIs and how systems integrate.
● Hands-on experience using Jira to write user stories and manage tasks
● Ability to translate complex warehouse floor issues into technical developer requirements
What Success Looks Like:
● Becomes the go‐to SME for the application
● Logistics feature requests are mature and well-defined before reaching developers
● Fewer application defects and surprises reach production
● Strong trust between business and IT
Fulfillment.com offers a competitive compensation plan including salary, 401k with company match, medical, dental, and vision insurance. Short-term, Long-term disability benefits, life insurance, paid time off, and paid holidays.
This position is fully in-office at the company headquarters in Savannah, GA.
Company DescriptionFulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia, along with fulfillment centers in Middletown PA, Kansas City MO, Salt Lake City UT and Mississauga Ontario, Canada, Fulfillment.com is one of North America’s fastest growing private businesses. If you want to grow, Fulfillment.com is the place for you! We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.Company DescriptionFulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia, along with fulfillment centers in Middletown PA, Kansas City MO, Salt Lake City UT and Mississauga Ontario, Canada, Fulfillment.com is one of North America’s fastest growing private businesses. If you want to grow, Fulfillment.com is the place for you! We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant. Read Less
Fulfillment.com, a leading 3rd party logistics provider, is seeking an experienced Full Stack
Developer to join our growing engineering team.
In this role, you will collaborate closely with a tight-knit team to solve complex, high-impact challenges related to scaling our core business operations.
As a Full Stack Developer, you will bridge the gap between seamless user experiences and
robust backend architecture. We are looking for a highly collaborative team player who brings
both an eye for visual design and a deep understanding of utility, performance, and scalability.
Key Responsibilities:
● Architecture Design: Design, build, and maintain scalable client-side and server-side
architecture.
● Front-End Development: Build responsive, highly functional web applications with an
emphasis on appealing visual design and optimal UX.
● Back-End Development: Develop and manage well-functioning databases, server
environments, and core business logic.
● API Management: Write, integrate, and maintain effective APIs and microservices.
● Quality Assurance: Test software extensively to ensure responsiveness, efficiency, and
cross-platform compatibility.
● Optimization: Troubleshoot, debug, and upgrade legacy software to modern standards.
● Security: Implement and maintain robust data protection and security settings.
● Collaboration: Work alongside data scientists, analysts, and stakeholders to iteratively
improve our software solutions.
● Documentation: Write and maintain clear, comprehensive technical documentation.
Core Requirements & Skills:
● Experience: 5+ years of experience as a Full Stack Developer or in a similar software
Engineering role.
● Front-End Technologies: Mastery of fundamental web technologies (HTML5, CSS3,
JavaScript/ES6+) and modern frameworks (e.g., React, Angular, or Vue).
● Back-End Technologies: Strong proficiency in at least one major backend language (e.g.,
Node.js, Python, C#, or Java).
● Database Management: Deep familiarity with SQL and NoSQL databases (e.g., MySQL,
Amazon Aurora, MongoDB), and experience utilizing ORMs (Doctrine, Hibernate, Sequel,
Dapper, etc.).
● Cloud Infrastructure: Hands-on experience with AWS networking and products (EC2,
VPC, Route 53, RDS, SQS, Elastic Beanstalk).
● System Architecture: Solid background in API design/implementation, RESTful services,
and microservices architecture.
● Development Environments: Comfort working within Unix-based development
environments and standard IDEs (e.g., IntelliJ, VS Code, PHPStorm).
● Soft Skills: Excellent communication, a highly analytical mind, great attention to detail, and a team-first mentality.
Bonus Points:
● Previous experience in the logistics, shipping, e-commerce, or warehouse management
sectors.
● Familiarity with modern web development workflows, CI/CD pipelines, and
containerization (Docker).
● Experience in architecting and optimizing exceptionally large databases.
● An active presence in the open-source community (e.g., GitHub contributor).
Fulfillment.com offers a competitive compensation plan including salary, 401k with company match, medical, dental, and vision insurance. Short-term, Long-term disability benefits, life insurance, paid time off, and paid holidays.
This position will be based at the company headquarters in Savannah, GA. Preferred candidates will live within commuting distance of the home office.
Company DescriptionFulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia, along with fulfillment centers in Middletown PA, Kansas City MO, Salt Lake City UT and Mississauga Ontario, Canada, Fulfillment.com is one of North America’s fastest growing private businesses. If you want to grow, Fulfillment.com is the place for you! We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant.Company DescriptionFulfillment.com is the preeminent provider of e-commerce 3PL services to independent Internet retailers worldwide. Based in Savannah, Georgia, along with fulfillment centers in Middletown PA, Kansas City MO, Salt Lake City UT and Mississauga Ontario, Canada, Fulfillment.com is one of North America’s fastest growing private businesses. If you want to grow, Fulfillment.com is the place for you! We are pleased to have been named one of the world’s top 3PLs by the editors of Multichannel Merchant. Read Less
