We are seeking a Remote Support Engineer to join our team! You will resolve computer-related issues for our clients.
Responsibilities:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions
Qualifications:
1 - 5 years' experience in IT, customer service, or other related fields
Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.
Familiarity with the following hardware/software platforms:
Windows Server Platform
Microsoft Active Directory Platform
Microsoft Active Directory Platform
Microsoft SharePoint Server
VMware / Hyper-V Virtualization Platform
Microsoft Office Applications
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
We are seeking a Remote Support Engineer to join our team! You will resolve computer-related issues for our clients.
Responsibilities:
Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions
Qualifications:
1 - 5 years' experience in IT, customer service, or other related fields
Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.
Familiarity with the following hardware/software platforms:
Windows Server Platform
Microsoft Active Directory Platform
Microsoft Active Directory Platform
Microsoft SharePoint Server
VMware / Hyper-V Virtualization Platform
Microsoft Office Applications
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
We are seeking a Systems/Network Administrator to join our team! You will handle a variety of projects to support and improve our client's systems.
Responsibilities:
Develop and implement technical solutions ranging from simple on-prem systems to vast cloud infrastructures.Troubleshoot advanced network & system issuesAdminister network security measures to prevent system interruptions or breachesDocument all technical procedures and user guidesProvide mentoring and support to junior-level team members.Qualifications:
5+ years experience as a Systems and Network EngineerExtensive knowledge of infrastructure systems including virtualization, networking, security and cloud services.Ability to prioritize and multitaskDeadline and detail-orientedStrong troubleshooting and critical thinking skillsCompany DescriptionFTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working on new and exciting things, no two days are ever the same. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you.Company DescriptionFTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working on new and exciting things, no two days are ever the same. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you. Read Less