Reports To
Community Manager
Summary
Shows and leases apartments, to prospective Residents by performing the following duties.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Communicates with prospective Residents requiring information and current Residents with complaints or problems.Develops and maintains Resident relations through the courtesy of on-site personnel, promptness of maintenance calls, completion of newsletter and knowledge of community policies.Learn to develop professional sales techniques.Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.Makes follow-up calls to prospective Residents who did not fill out an application.Completes lease form or agreement and collects rental deposit.Inspects condition of model daily and arranges for necessary maintenance.Compiles and updates listings of available rental units.Assists with the composition of newspaper advertisements.Contacts credit bureau, previous landlord, and employment history of prospective Residents.Substitutes for Assistant Manager when absent.Adheres to all fair housing laws.Other
Attend regular staff meetings.Attend weekly management meetings.Attend weekly department meetings.Update work order agendas weekly.Continuously grow and improve through training and development.Requirements:Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to generate reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, customers, and the general public. Bilingual a plus.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Skills and Abilities
Complete and submit weekly activity report, weekly traffic and leasing report, weekly off-site marketing report in a timely and accurately. Ability to operate basic office equipment such as copier, fax, computer, typewriter, calculator and telephone.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to handle, or feel objects, tools, or controls; and reach with hands and arms and to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee primarily works indoors but occasionally works in outside weather conditions. The employee regularly works near moving mechanical office equipment parts. The noise level in the work environment is usually moderate.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
Read LessFreeman Webb's mission is to cultivate a caring and professional environment, which stresses honesty, hard work and the importance of serving our clients' interests as if they were our own.
Freeman Webb Company is currently hiring a Maintenance Supervisor to oversee the general maintenance of our apartment communities. We are looking for a hands-on, self-starter, troubleshooting and budget minded person who enjoys helping customers and leading and motivating people.
Responsibilities:
Troubleshoot and perform all necessary repairs to the apartment community, including plumbing, HVAC, carpentry and electrical. Installation of new appliances as needed.Ensure resident requested service orders are completed on a timely basis.Assist in maintaining the exterior of the property to provide clean and acceptable curb appeal at all times.Oversee and manage the maintenance budget.Comply with all OSHA regulations and health, safety and environmental laws.Manage and train the Service Technician and Groundskeeper staff effectively.Additional duties as assigned.Requirements:A minimum of 3 years' Maintenance Supervisor experience is required.High school diploma or equivalent is required.Strong knowledge in troubleshooting and repairing HVAC systems. EPA certification is required.CPO certification is required.Knowledge is Yardi is strongly preferred.Excellent verbal and written communication skills.Ability to multitask, stay organized and meet deadlines.Able to be on-call for responding to after-hours emergencies within rotation.Must be able to lift up to 50 lbs.A valid driver's license and auto insurance is required.At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
Read LessJob Title
Assistant Manager
Reports To
Community Manager
Supervises Job Title
Trainee or Leasing Consultant as specified by the Community Manager.
Description of Position
The Assistant Manager handles leasing activities including, but not limited to: meeting and greeting the public, answering the telephone, demonstrating the model/community, verifying applications for residency, executing marketing and related forms and/or reports, making call-backs to potential residents, drawing up leases for signatures, receiving notices to vacate, preparing the weekly overview, walking the grounds on a routing basis to ensure that curb appeal standards are being met, training new employees in leasing as requested by the Community Manager, preparing promotional items for the new residents (such as mailers), delivering lease renewal letters, and inspecting supply inventories on a routine basis to ensure that the community has an adequate supply of marketing items.
The Assistant Manager will also handle routine administrative duties. These duties include, but are not limited to: posting rent and preparing bank deposits, writing work orders, inspecting apartments recently vacated to determine the disposition of the security deposits, preparing routine maintenance reports, ordering office supplies when needed, training new employees as requested by the Community Manager, preparing late rent letters, preparing lease renewal letters, and assisting the Community Manager with various managerial reports as requested.
The Assistant Manager may also perform the following: making off site marketing calls in order to gain exposure and encourage businesses to inform their employees of the community, preparing and then analyzing the market study and grid comparison and making recommendations, shopping the competition when needed coupled with the experience to recognize when it is needed, handling all of the business calls including the pre-planning and literature needed, pricing and policy recommendations, and handling special marketing projects when necessary.
In addition to the duties mentioned above, the Assistant Manager may also perform some or all of the duties of a Social Director, such as preparation of the community’s newsletter, planning the community’s social activities, and resident retention programs.
In the absence of the Community Manager, the Assistant Manager may be called upon to assume Management responsibilities.
Requirements:Experience Requirements
Computer experience and tenure with the company of at least twelve months with at least six of those months spent in the position of Leasing Consultant or Community Manager or higher.
Skills Required
Must have demonstrated leasing ability coupled with talent and desire to deal with the public on a continuing basis. Must have demonstrated strong leadership skills and have thorough knowledge of policies and procedures. Must have the ability to recognize problems and recommend solutions and have superior leasing abilities. Must be proficient in on-site computer hardware and software applications. Must have physical abilities to effectively communicate with prospects/residents as well as the dexterity to tour prospects/residents to apartments on multiple floors or access varied terrain.
Other Requirements
Must have a valid driver's license and reliable means of transportation.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
Read LessJob Title
Assistant Manager
Reports To
Community Manager
Supervises Job Title
Trainee or Leasing Consultant as specified by the Community Manager.
Description of Position
The Assistant Manager handles leasing activities including, but not limited to: meeting and greeting the public, answering the telephone, demonstrating the model/community, verifying applications for residency, executing marketing and related forms and/or reports, making call-backs to potential residents, drawing up leases for signatures, receiving notices to vacate, preparing the weekly overview, walking the grounds on a routing basis to ensure that curb appeal standards are being met, training new employees in leasing as requested by the Community Manager, preparing promotional items for the new residents (such as mailers), delivering lease renewal letters, and inspecting supply inventories on a routine basis to ensure that the community has an adequate supply of marketing items.
The Assistant Manager will also handle routine administrative duties. These duties include, but are not limited to: posting rent and preparing bank deposits, writing work orders, inspecting apartments recently vacated to determine the disposition of the security deposits, preparing routine maintenance reports, ordering office supplies when needed, training new employees as requested by the Community Manager, preparing late rent letters, preparing lease renewal letters, and assisting the Community Manager with various managerial reports as requested.
The Assistant Manager may also perform the following: making off site marketing calls in order to gain exposure and encourage businesses to inform their employees of the community, preparing and then analyzing the market study and grid comparison and making recommendations, shopping the competition when needed coupled with the experience to recognize when it is needed, handling all of the business calls including the pre-planning and literature needed, pricing and policy recommendations, and handling special marketing projects when necessary.
In addition to the duties mentioned above, the Assistant Manager may also perform some or all of the duties of a Social Director, such as preparation of the community’s newsletter, planning the community’s social activities, and resident retention programs.
In the absence of the Community Manager, the Assistant Manager may be called upon to assume Management responsibilities.
Requirements:Experience Requirements
Computer experience and tenure with the company of at least twelve months with at least six of those months spent in the position of Leasing Consultant or Community Manager or higher.
Skills Required
Must have demonstrated leasing ability coupled with talent and desire to deal with the public on a continuing basis. Must have demonstrated strong leadership skills and have thorough knowledge of policies and procedures. Must have the ability to recognize problems and recommend solutions and have superior leasing abilities. Must be proficient in on-site computer hardware and software applications. Must have physical abilities to effectively communicate with prospects/residents as well as the dexterity to tour prospects/residents to apartments on multiple floors or access varied terrain.
Other Requirements
Must have a valid driver's license and reliable means of transportation.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
Read LessJob Title
Assistant Manager
Reports To
Community Manager
Supervises Job Title
Trainee or Leasing Consultant as specified by the Community Manager.
Description of Position
The Assistant Manager handles leasing activities including, but not limited to: meeting and greeting the public, answering the telephone, demonstrating the model/community, verifying applications for residency, executing marketing and related forms and/or reports, making call-backs to potential residents, drawing up leases for signatures, receiving notices to vacate, preparing the weekly overview, walking the grounds on a routing basis to ensure that curb appeal standards are being met, training new employees in leasing as requested by the Community Manager, preparing promotional items for the new residents (such as mailers), delivering lease renewal letters, and inspecting supply inventories on a routine basis to ensure that the community has an adequate supply of marketing items.
The Assistant Manager will also handle routine administrative duties. These duties include, but are not limited to: posting rent and preparing bank deposits, writing work orders, inspecting apartments recently vacated to determine the disposition of the security deposits, preparing routine maintenance reports, ordering office supplies when needed, training new employees as requested by the Community Manager, preparing late rent letters, preparing lease renewal letters, and assisting the Community Manager with various managerial reports as requested.
The Assistant Manager may also perform the following: making off site marketing calls in order to gain exposure and encourage businesses to inform their employees of the community, preparing and then analyzing the market study and grid comparison and making recommendations, shopping the competition when needed coupled with the experience to recognize when it is needed, handling all of the business calls including the pre-planning and literature needed, pricing and policy recommendations, and handling special marketing projects when necessary.
In addition to the duties mentioned above, the Assistant Manager may also perform some or all of the duties of a Social Director, such as preparation of the community’s newsletter, planning the community’s social activities, and resident retention programs.
In the absence of the Community Manager, the Assistant Manager may be called upon to assume Management responsibilities.
Requirements:Experience Requirements
Computer experience and tenure with the company of at least twelve months with at least six of those months spent in the position of Leasing Consultant or Community Manager or higher.
Skills Required
Must have demonstrated leasing ability coupled with talent and desire to deal with the public on a continuing basis. Must have demonstrated strong leadership skills and have thorough knowledge of policies and procedures. Must have the ability to recognize problems and recommend solutions and have superior leasing abilities. Must be proficient in on-site computer hardware and software applications. Must have physical abilities to effectively communicate with prospects/residents as well as the dexterity to tour prospects/residents to apartments on multiple floors or access varied terrain.
Other Requirements
Must have a valid driver's license and reliable means of transportation.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
Read LessReports To
Community Manager
Summary
The leasing professional shows and leases apartments, to prospective Residents by performing the following duties.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Communicates with prospective Residents requiring information and current Residents with complaints or problems.Develops and maintains Resident relations through the courtesy of on-site personnel, promptness of maintenance calls, completion of newsletter and knowledge of community policies.Learn to develop professional sales techniques.Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.Makes follow-up calls to prospective Residents who did not fill out an application.Completes lease form or agreement and collects rental deposit.Inspects condition of model daily and arranges for necessary maintenance.Compiles and updates listings of available rental units.Assists with the composition of newspaper advertisements.Contacts credit bureau, previous landlord, and employment history of prospective Residents.Substitutes for Assistant Manager when absent.Adheres to all fair housing laws.Other
Attend regular staff meetings.Attend weekly management meetings.Attend weekly department meetings.Update work order agendas weekly.Continuously grow and improve through training and development.Requirements:Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to generate reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, customers, and the general public. Bilingual a plus.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Skills and Abilities
Complete and submit weekly activity report, weekly traffic and leasing report, weekly off-site marketing report in a timely and accurately. Ability to operate basic office equipment such as copier, fax, computer, typewriter, calculator and telephone.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to handle, or feel objects, tools, or controls; and reach with hands and arms and to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee primarily works indoors but occasionally works in outside weather conditions. The employee regularly works near moving mechanical office equipment parts. The noise level in the work environment is usually moderate.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
Read LessReports To
Community Manager
Summary
Shows and leases apartments, to prospective Residents by performing the following duties.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Communicates with prospective Residents requiring information and current Residents with complaints or problems.Develops and maintains Resident relations through the courtesy of on-site personnel, promptness of maintenance calls, completion of newsletter and knowledge of community policies.Learn to develop professional sales techniques.Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.Makes follow-up calls to prospective Residents who did not fill out an application.Completes lease form or agreement and collects rental deposit.Inspects condition of model daily and arranges for necessary maintenance.Compiles and updates listings of available rental units.Assists with the composition of newspaper advertisements.Contacts credit bureau, previous landlord, and employment history of prospective Residents.Substitutes for Assistant Manager when absent.Adheres to all fair housing laws.Other
Attend regular staff meetings.Attend weekly management meetings.Attend weekly department meetings.Update work order agendas weekly.Continuously grow and improve through training and development.Requirements:Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to generate reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, customers, and the general public. Bilingual a plus.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Skills and Abilities
Complete and submit weekly activity report, weekly traffic and leasing report, weekly off-site marketing report in a timely and accurately. Ability to operate basic office equipment such as copier, fax, computer, typewriter, calculator and telephone.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to handle, or feel objects, tools, or controls; and reach with hands and arms and to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee primarily works indoors but occasionally works in outside weather conditions. The employee regularly works near moving mechanical office equipment parts. The noise level in the work environment is usually moderate.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
Read LessReports To
Regional Property Manager
Summary
Responsible for the day-to-day operations of an individual community or group of communities in the same geographic area. Build a strong team(s) with common goals and objectives. Manages residential real estate properties for clients by performing the following duties personally or through subordinate supervisors/employees. Duties include: participation and oversight of: budgeting, workplace safety, financial reporting and tracking, marketing, operations, human resource administration and a property’s overall performance as a real estate asset.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Operations:
Inspect (personally) each building at least once each week. Maintain daily records of inspections, and provide follow-up supervision to ensure corrective action is taken as needed. Inspection areas include, but are not limited to, all buildings, grounds, and other common and public areas to insure that employees are performing their assigned duties.Continuously be aware of safety practices and procedures. Ensure that the Community Safety Program is effective and proactive.Conduct and have recorded monthly Safety Meetings with all staff members.Coordinate with the Regional Property Manager on all housing violations, any special resident arrangements or potential problems.Ensure that Freeman Webb Company, Realtors policy regarding Fair Housing is understood and followed by all employees and contractors and that necessary Fair Housing notices are posted as required by local, state and federal regulations.Follow emergency procedures as outlined in Freeman Webb Company, Realtors manuals and policy guidelines. Notify next level of management and proper authorities immediately of emergencies (e.g. fire).Inspect vacated apartments and decide the extent of turnover repairs/redecorating that will be required. (Inspections may only be delegated with the written approval of the Regional Property Manager).Inspect and approve vacant apartments that are ready for move in.Monitor stock levels and project supplies and replacement items required for property operations and building maintenance in coordination with the maintenance superintendent.Monitor work of contractors and report findings/concerns to the Regional Property Manager.Assure that lease or rental agreements are being properly completed and renewed.Assure that all offices are kept clean and neat.Assure that equipment is kept in proper working condition and repairs are made as necessary. Replace equipment as necessary as coordinated and approved with the Regional Property Manager.Keep common areas (e.g. halls, stairways, community room, grounds, play grounds, etc.) clean and in good repair. Repair unsafe items immediately, or mark so as to ensure no person is injured by the item.Assure that policy and procedure changes are communicated to the employees who need to know or as directed by the Regional Property Manager.Report within 24 hours claims concerning property or liability insurance to the insurance coordinator at the Main Office and the Senior Vice President of Property Management with a copy to your Regional Property Manager.Assure that procedure manuals and instructional type memoranda are kept orderly and readily available to staff members.Assists with eviction of residents in compliance with court order and directions from the company attorney and Regional Property Manager.Human Resources:
Hire, train, and equip the best employees in the industry.Supervise all on-site personnel (either directly or indirectly.)Provide staff with leadership and supervision which motivates employees to effectively perform.Constantly coach and mentor employees on individual and community goals.Provide new employees with a thorough introduction of the community and Freeman Webb Company, Realtors so that they understand what is expected of them, the importance of their contribution to the community, how they fit into the team, and the importance of working safely.Ensure employees receive on the job training and other training opportunities.Review employee performance and schedule training programs as needed.Make recommendations for the advancement and promotion of above average employees.Make recommendations for the termination of non-qualified employees in coordination with the Regional Property Manager and the Director of Human Resources.Ensure employees understand the content and follow Freeman Webb Company, Realtors Employee Handbook.Report all on the job employee injuries to the HR department at the Main Office the same day that they occur.Assure that employee bulletin board(s) are orderly and up-to-date and all necessary federal and state posters and Freeman Webb Company, Realtors notices are posted for employee information.Marketing:
Oversee the daily marketing/sales/customer service effort to ensure maximum potential is reached.Have proper “tools” available for the marketing effort (floor plans, area information, transportation schedules, etc.)Keep vacant units clean and in market ready condition at all times.Supervise all outreach programs.Review first impression items monthly, e.g., entrance signs, office, professional attire, and model appearance to ensure a positive impression.Review shopping reports with Leasing Consultants and provide guidance on how to improve.Review monthly sales reports with the Regional Property Manager and recommend adjustments as needed.Ensure that all residents receive a resident referral reminder bimonthly.Participate in the development of the advertising plan for the community.Review and analyze market survey information and make pricing recommendations.Resident Relations:
Insure active resident relations programs are in place.Aggressively pursue resident retention.Ensure staff is providing superior customer service to all residents.Supervise resident services.Ensure that someone on the management team meets all new residents prior to, or at, occupancy.Interview those residents who present challenges/problems that the Assistant Property Manager or other staff employees cannot resolve and attempt to resolve them and/or make recommendations to the Regional Property Manager on how the matter can best be resolved.Assure prompt and positive action on all resident complaints.Continually stress customer service and courtesy by all staff members in their contact with residents and prospective residents.Assure proper dress neatness and personal cleanliness by the entire staff is maintained at all times, (e.g. uniforms for grounds/maintenance, proper business/career apparel for administrative employees).Follow-up with residents after maintenance has been performed through phone calls, personal notes, etc.Communicate with your residents about community news. Note: newsletters and all nonstandard letters to resident are to be approved by the Regional Property Manager.Accounting Procedures:
Insure that purchases are made in accordance with current Freeman Webb Company, Realtors policy. Assure that vendors are approved and that procedures are followed.Assure that all parts, equipment and supplies purchased are delivered and that any outside service work is performed satisfactorily before processing the invoice for payment.Assure that there is a daily bank deposit of all checks and money orders received.Assure that petty cash is secured and properly accounted for.Become thoroughly familiar with all accounting procedures.Supervisory Responsibilities:
May manage several subordinate supervisors who supervise the community’s employees. Is responsible for the overall direction, coordination, and evaluation of these supervisors. May also directly supervise non-supervisory employees.
Carries out supervisory responsibilities in accordance with Freeman Webb Company, Realtors and any policies and applicable laws. Responsibilities include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, rewarding and disciplining employees; addressing complaints and resolving problems and issues.
Requirements:Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s degree (A.A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
IREM certification highly desirable.
Technical Knowledge
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and employee safety.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is often required to climb or balance. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to outside weather conditions. The noise level in the work environment is usually moderate.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
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The Groundskeeper reports to the Maintenance Supervisor and/or Community Manager
Scope and Purpose
The Groundskeeper maintains all outdoor areas in a safe, attractive condition. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Freeman Webb Company, Realtors emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.
Duties and Responsibilities
Maintain all exterior plant material including, but not limited to grass, trees, shrubs, plantings and flowers. Job includes removal of weeds from shrubbery beds and dead plant material. Physically walk the property on a frequent basis and remove litter, debris, pet droppings from the grounds. It is especially critical that the following areas remain neat and free of litter at all times: pool areas, laundry rooms, mail rooms, dumpster areas, recreation areas, grounds adjacent to the road, in front of office, walkways to and from and in-between buildings. Perform "trash-out" duties at vacated apartments on a daily basis. Remove all abandoned furniture, trash, boxes. Transfer to dumpster or storage area, whichever is applicable. Notify manager of any diseased, dying or dead landscape plantings. Be aware of chemical or fertilizing postings and signs. Transfer trash and other items left outside of dumpster into dumpster. Pick-up and sweep area. Keep dumpster doors closed on windy days. Detail property on regular basis. Rake shrubs, shovel mud, when necessary. Use blower to keep sidewalks and walking areas clear of loose grass and brush.Check and replace exterior lighting on a regular basis.Clean and maintain pool as directed. Repair and replace windows, screens, sliding glass doors, etc. Perform routine maintenance on property as requested. Clean and sweep dumpster areas and all outdoor recreational areas. Use blower to keep sidewalks, curbs and walking areas clear of loose grass and brush. Shovel snow, plow and salt or use ice melt, as needed. Clean laundry room areas, if applicable.Maintain awareness of proper safety precautions at all times. Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.Wear support belt at all times during working hours, use safety equipment (goggles, masks and gloves, etc.) as tasks dictate.Pressure wash sidewalks, driveways and garages as needed.Assist with "make-ready" duties when requested. Distribute resident communications, i.e. upcoming events, pest control notices, newsletters, etc. Perform work area clean-up and safety-related duties. Be aware of Freeman Webb Company, Realtors goals relative to resident satisfaction and resident retention and ensure that you do your part towards meeting them. It is the Groundskeeper's responsibility to know and adhere to all federal, state and local laws as well as all policies and procedures contained in the manuals issued by Freeman Webb Company, Realtors or as communicated (verbally or in writing) to site employees. Requirements:Knowledge, Abilities, and Other Qualities
Must have a working knowledge of building maintenance. Ability to work independently and willingness to learn. Must have good communication abilities.
Experience, Training, and Education
No formal training required, just a willingness to work and learn.
Equipment/Machinery/Tools
An associate in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
Hand Tools: various wrenches, grips, sledge hammer, hammer, snips, post hole diggers, saws, etc. User-Moved aids: wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.Physical Requirements
Constant need (66% to 100% of time) to be on feet. Have constant need (66% to 100% of time) to perform the following physical activities:
Bend/Stoop/Squat/Kneel - Perform routine maintenance/repairs, pick-up debris. Climb Stairs - Routine duties require access to 2nd and 3rd floor apartments. Push or Pull - Move equipment, appliances, open and close doors, etc. Reach Above Shoulders - Perform routine maintenance/repairs, paint, stock and remove equipment. Climb Ladders - Perform routine maintenance repairs. Grasp/Grip/Turning - Handle tools and equipment, perform routine maintenance/repairs, phone Finger Dexterity - Handle tools and equipment, perform routine maintenance/repairs.Lifting/Carrying (supplies, blower, ladders, etc.) Over 150 lbs.- Rare need (less than 1% of time) Between 75-150 lbs. - Occasional need (1% to 33% of time) Between 25-75 lbs. - Constant need (66% to 100% of time) Between 1-25 lbs. - Constant need (66% to 100% of time)NOTE: Lifting and carrying of weights exceeding 50 lbs. is best accomplished with assistance from one or more persons. Examples of heaviest items include washers/dryers, a/c units, abandoned sofas, etc.
Vision Requirements
Constant need (66% to 100% of time) to observe areas needing attention/correction. Read cautionary labels, respond to written instructions from staff. Frequent need (33% to 66% of time) to see things clearly beyond arm's reach. Observe and assist maintenance, observe problems throughout community.
Hearing Requirements
Not essential. Frequent need (33% to 66% of time) to receive instructions from management. Written instructions acceptable.
Speaking Requirements
Not essential. Frequent need (33% to 66% of time) to ask questions order supplies. Written instructions acceptable.
Driving Requirements
Valid driver's license and reliable means of transportation.
Working Environment
Constantly outdoors, all conditions, often for extended period (66% to 100% of time). Frequently indoors (33% to 66% of time). Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. (Example - apartments during/after make-ready, painting duties, etc.) Occasional need (1% to 33% of time) to work in awkward or confining positions.
Reasoning Development
Apply common sense understanding to carry out simple one to four step instructions. Deal with standardized situations with occasional or no deviations from standard procedures.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
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Community Manager
Summary
The leasing professional shows and leases apartments, to prospective Residents by performing the following duties.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Communicates with prospective Residents requiring information and current Residents with complaints or problems.Develops and maintains Resident relations through the courtesy of on-site personnel, promptness of maintenance calls, completion of newsletter and knowledge of community policies.Learn to develop professional sales techniques.Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.Makes follow-up calls to prospective Residents who did not fill out an application.Completes lease form or agreement and collects rental deposit.Inspects condition of model daily and arranges for necessary maintenance.Compiles and updates listings of available rental units.Assists with the composition of newspaper advertisements.Contacts credit bureau, previous landlord, and employment history of prospective Residents.Substitutes for Assistant Manager when absent.Adheres to all fair housing laws.Other
Attend regular staff meetings.Attend weekly management meetings.Attend weekly department meetings.Update work order agendas weekly.Continuously grow and improve through training and development.Requirements:Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to generate reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, customers, and the general public. Bilingual a plus.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Skills and Abilities
Complete and submit weekly activity report, weekly traffic and leasing report, weekly off-site marketing report in a timely and accurately. Ability to operate basic office equipment such as copier, fax, computer, typewriter, calculator and telephone.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to handle, or feel objects, tools, or controls; and reach with hands and arms and to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee primarily works indoors but occasionally works in outside weather conditions. The employee regularly works near moving mechanical office equipment parts. The noise level in the work environment is usually moderate.
At Freeman Webb, we're not just offering a job, but a fulfilling career in property management. We believe in the power of teamwork and prioritize a supportive work environment where collaboration thrives. Our brand value, "Support Each Other, Above all We're a Team," sets the tone for how we operate. We are committed to working together, empowering one another, and fostering an atmosphere where everyone's opinion and feedback are valued.
In addition to a fulfilling work culture, we provide our employees with competitive benefits, including a 401K plan, paid time off, and other valuable perks. We understand the importance of work-life balance and strive to create an environment where our employees can thrive both personally and professionally.
When you join Freeman Webb, you become part of a family. We believe in promoting from within and nurturing the growth of our teams. Professional development and consistent training are at the core of our approach, ensuring that our employees have the tools and knowledge to excel in their roles. We celebrate our collective achievements and recognize the contribution of our diverse teams, which has earned us the honor of being named a Top Workplace in multiple cities year after year.
If you are seeking a career that offers growth, a supportive team environment, and the opportunity to make a difference, join us at Freeman Webb Company. Together, we inspire each other to take ownership of our actions and create a positive impact. Apply today and embark on a rewarding journey with us.
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