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Freedom Care
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  • Talent Pool - Upcoming Opportunities (Missouri)  

    - Jackson County
    Make a Difference in Healthcare: Join FreedomCare in Missouri! Are you... Read More
    Make a Difference in Healthcare: Join FreedomCare in Missouri! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Missouri. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Missouri office 2-3 days per week. Our Missouri offices are located in Springfield, St. Louis and Kansas City. Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $20.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $18 - $22 USD Read Less
  • Caregiver Benefits Specialist (NY, Remote) Started in 2016, FreedomCar... Read More
    Caregiver Benefits Specialist (NY, Remote) Started in 2016, FreedomCare is a healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Wellness Coordinator for our Caregiver Wellness team. This is a remote opportunity where the ideal candidate will sit in the New York metro market. Department while maintaining attention to detail and data accuracy Demonstrates fluency over all tools and resources specific to the role, with heavy reliance on Excel Ability to embrace change and departmental growth in an evergreen environment Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, citizenship or immigration status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $20 - $23 USD Read Less
  • Case Manager, RN (Portland, OR / Hybrid / Per Diem)  

    - Multnomah County
    Care Manager, RN Portland, OR FreedomCare is a healthcare company that... Read More
    Care Manager, RN Portland, OR FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You: An attitude of service, empathy, and availability Own It: Drive and ownership Do the Right Thing: High integrity Be Positive: Great attitude and a can-do positive approach to challenges Join our team and make a positive impact on the lives of others! We are looking for a Care Manager, RN for our Oregon team! New Graduates Welcome! Overview The Case Manager, RN is responsible for conducting initial in-home assessments, orientations for new patients and caregivers, and providing ongoing care management and support. This role combines clinical assessment, care coordination, patient and Personal Care Attendant (PCA) education, and quality assurance to ensure safe, effective, and person-centered care. The Case Manager, RN collaborates closely with patients, PCAs, and interdisciplinary care teams to assess needs, develop individualized plans of care, and facilitate the seamless initiation and delivery of services. Through regularly scheduled home visits, the RN evaluates patient and caregiver well-being, monitors the quality and effectiveness of care, and identifies opportunities to enhance health outcomes, safety, and regulatory compliance. The Case Manager, RN proactively communicates clinical concerns, changes in condition, and potential barriers to care with the appropriate team members to ensure timely intervention, effective care coordination, and optimal patient outcomes. Responsibilities Conducts initial in-person clinical assessments and coordinates service activation, ensuring that all required forms and standard procedures are followed. Develops, implements, manages patient's activity plan(s), making revisions and documenting changes as needed. Completes all client documentation, to include written records, reports, and notes in accordance with agency policy and procedure following client visits or contacts in an accurate, timely, complete, concise and legible manner. Actively coordinates the care of the client through communication and written documentation to the physician, and other disciplines involved in the client's care and community resources. Provides ongoing coaching to drive effective utilization of established best practices, encourage PCA education, and connect families to appropriate resources. Reviews the caregiver notes daily and appropriately addresses changes in the consumer's condition or environment. Ensures continuous compliance with all regulatory standards as well as company policies and procedures. Performs other job-related duties as may be required or directed by the supervisor. Education and Experience Diploma from an accredited nursing program. New graduates welcome! Is a Plus: Home care case management Care coordination experience Bilingual Qualifications Valid and Active Registered Nursing License issued by the Oregon Board of Nursing Ability to articulate cases through effective summaries. Ability and flexibility to travel (usually by car) within assigned geographic area Valid driver's license and car insurance required. Proficient in common software and web-based applications (e.g. Case Management Systems, MS Office) with the ability to teach others. A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience, starting with the following offerings: Medical, dental, and vision Life, STD, and LTD insurance 401(k) match - Wellness Programs Internet Reimbursement Gym Reimbursement - Competitive Compensation Continued Education Opportunities for growth Technology Focused We invest in technology and tools to facilitate seamless communication, collaboration, and productivity for all workers. This is a place where your voice matters, we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. The base pay range for this per diem role is between $40.00 and $45.00 per hour at the commencement of your first year of employment. Compensation Range $40 - $45 USD Read Less
  • Join FreedomCare in Georgia! FreedomCare is a healthcare company that... Read More
    Join FreedomCare in Georgia! FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. We're building a talent pool of strong customer service professionals for FreedomCare Georgia. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one over the phone. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them over the phone. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: The ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Strong emotional intelligence, and be able to work well in a team. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Pay rates typically range between $20-23 hourly depending on experience with a 401k, health, dental, vision and life insurance. These are hybrid positions that will require all employees to commute into our FreedomCare Georgia office 2-3 days per week. Our office is located in Douglasville, GA. Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. Read Less
  • Call Center Team Lead of Intake (Denver, CO)  

    - Denver County
    Call Center Team Lead of Intake (Denver, CO) FreedomCare is a healthca... Read More
    Call Center Team Lead of Intake (Denver, CO) FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Team Lead of Intake for our team in Colorado. This position is leading a team of Intake Specialists out of our Denver, CO office. 9AM to 6PM; Weekends off! Department respond to and resolve escalated or complex issues Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures and remain within compliance guidelines Manage relationships with external partners/organizations Manage process improvement by identifying system or workflow areas of opportunity Responsible for disseminating information and training from senior management and other departments to their direct reports Interviews candidates, trains employees, and does continued training with their team Ideal Candidate Will Possess: Experience managing/supervisory a group or team of employees Exceptional experience leading, mentoring and developing their employees Experience with performance management Demonstrate proficiency in our Intake process and systems at FreedomCare We are looking for people with above average performance in monthly SOC category Self-motivated with a drive to exceed open case targets and metrics Strong analytical, organization and time management skills Ability to motivate team to meet and/or exceed case management targets or metrics Excellent communication, critical thinking and organizational skills Self-motivated, work independently and ability to make informed decisions Drives mission, core values and vision of the organization Bilingual Spanish is strongly preferred Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience, starting with the following offerings: Medical, dental, and vision Life, STD, and LTD insurance401(k) match Wellness Programs Internet Reimbursement Gym Competitive Compensation Continued Education Opportunities for growth At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDLV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $24.00 and $28.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $24 - $28 USD Read Less

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