Description Summary:
Performs those duties which assist the dental director, dentists, and hygienists in the care and treatment of patients. Performs duties in the field of reception, chairside assisting, inventory and records.
PRIMARY ACCOUNTABILITIES
Achieve Results
1. Ensure the safe, productive, and efficient operation of the dental clinic through timely and attentive administrative and clinical support, as authorized and licensed Dental Provider.
2. Ensure all patients enjoy a positive experience, treated with the care and compassion expected.
3. Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.
4. Assists in the oral health management of all clinic patients.
5. Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.
6. Records patient-hygienist transactions as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care or treatment provided.
7. Provides oral health education and appropriate individual counseling for all FHC’s dental patients.
8. Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the FHC’s clinical protocols.
9. Integration of appropriate patient dental hygiene care with other health care professionals involved in the patient’s health care management.
10. Organizes and performs preventive oral health presentations at on-site and off-site locations.
11. Assists in the provision of technical assistance and health education in the community requested.
12. Participate in the QI/QA program of FHC.
13. Performs independent procedures as delegated and directed by the CDO, staff dentists in accordance with state regulations and law as well as FHC’s Dental Department protocol and directive.
14. Assists in the maintenance of all Dental Department areas in compliance with Dental Department directive and policies as well as the FHC policies and procedures relative to infection control, exposure control and safety issues.
15. Receives and places necessary telephone calls consistent with professional matters, clinic business and patient care of FHC’s dental department, when necessary.
16. Ensures the proper disposal of all contaminated or potentially contaminated materials in accordance with the FHC Dental Department directive and FHC policy as well as state federal regulations
17. Travels when necessary to the different FHC sites and other off-site locations to meet operational needs.
18. As directed by CDO, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
19. Responsible for personal compliance with all applicable federal, state, local, and FHC, Inc. rules, regulations, protocols and procedures governing the practice of dental hygiene and the clinical provision of dental hygiene services.
20. Helps to identify related medical and/or social problems.
21. Maintains inventory of supplies and materials as well as maintaining thorough and accurate documentation of inventory.
Operational Excellence
22. Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures.
Relationships
23. Develop favorable relationships with all patients.
24. Instruct patients and their family members training and /or information related to in-home care as appropriate.
25. Develop and ensure ongoing, positive relationships and collaboration with dentists, registered dental hygienists, residents, administrative and clinic operations staff.
26. Ensure the success of each clinic operation through collaborative support and working relationships with all clinic operations staff.
Stewardship and Professionalism
27. Uphold and consistently represent the values and mission of the organization at all times.
28. Represent the organization in a highly professional manner at all times.
29. Ensure compliance and attention to all corporate policies and procedures.
ESSENTIAL FUNCTIONS/ KEY COMPETENCIES
• Demonstrate a high level of skill at building relationships and customer service.
• Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients.
• Ability to work with a diverse, sometimes difficult and demanding patient population.
• Read, write, and maintain patient records and related administrative documentation.
• Knowledge and ability to use requisite tools, systems, technology and equipment in the collection of patient data.
• Utilize computers in the collection, management, and reporting of patient records.
• Strong attention to detail and accuracy.
Non-essential Functions: Supports to organization as needed.
Position requirements / Job qualifications:
Education
• Associates Degree from an accredited (CODA agency) dental hygienist program or equivalent degree; Bachelors preferred.
• Required that Dental hygienists be registered for a DENTPIN from the American Dental Association (ADA)
• Valid CPR/BLS certificate.
Experience
• Demonstrated ability to establish and maintain effective communication with patients and coworkers.
• Demonstrated ability to establish and maintain effective and positive working relationships with patients and staff.
• Demonstrated ability to follow oral and written instructions.
• Demonstrated ability to prepare and maintain chart, records, logs, and reports.
• Demonstrated success with clear thinking and ability to reorganize as needed.
• Demonstrated success in working independently, prioritization and problem solving.
• Demonstrated success in organization abilities.
• Demonstrated success in computer skills including ability to use computer for scheduling and reasonable keyboard skills.
• Demonstrated success and experience with direct patient services and the proper knowledge and use of dental devices and sterilization equipment.
Physical/mental demands: The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.)
OSHA BLOODBORNE PATHOGEN CLASSIFICATION:
☒Category I: Job classification includes ALL employees who have occupational exposure to blood borne pathogens (blood or body fluids) while performing their job duties.
☐Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☐Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
Description Summary:
Under general supervision from the Chief Medical Officer (CMO) the Care Manager (Medical Referral Tracker/Specialist) primary function the timely and accurate processing of incoming and outgoing referrals; responsible for providing health center patients with specialty care/referral options; respond to inquiries from patients , staff, internal and external physicians, hospitals, other medical groups and third party carriers; maintain data and referral tracking system; work collaboratively with other members of patient care team to support superior care delivery and excellent customer service.
Essential Functions: The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
1. Maintain ongoing tracking and appropriate documentation on referrals to promote clinic team awareness and ensure patient safety using the Electronic Health Record (EHR) or other established system.
2. Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
3. Maintain referral records and report on data.
4. Performs patient referrals and authorizations by completing and submitting documents and discussing with providers, insurance carriers and patients.
5. Ensure that follow-up referral appointments and reports were kept and received.
6. Prepare medical records prior to patient visit.4. Documents in HER doctors and nurse’s orders.
7. Sorts documents by procedure type.
8. Directs patients to scheduler for referral appointments. May schedule referral appointments directly on behalf of patient.
9. Directly contacts health care specialist to confirm patient’s referral complete and/or to obtain necessary reports and/or medical records to patient’s EHR.
10. Point of contact for patients on referral progress updates.
11. Coordinated with clinical team on patient inquiries regarding referral.
12. Responsible for referral report management and reporting to supervisor.
13. Responsible for audit information entered in EHR to ensure compliance with capturing necessary data as required by reporting agencies (i.e. UDS, MU, etc.).
14. Utilizes EHR functions to document all pertinent information.
15. Organizes and prioritizes workload based on acuity.
16. Maintains confidentiality by following all applicable HIPAA regulations.
Non-essential Functions: Assist with any other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
May serve as a documentation assistant, who transcribe information during clinical visits in real time into electronic health records (EHRs) under physician supervision. Enters notes, documentation, orders and or referrals.
Position requirements / Job qualifications:
Education and Training:
Minimum education- High School diploma or equivalent; An associate’s degree preferred. Minimum two (2) years’ experience in medical referrals, or other related medical patient support functions in a clinical setting.
Other Training, skills and experience requirements:
Filing, computer skills, knowledge of medical terminology and keyboarding. Employee must demonstrate, on an ongoing basis, the ability to develop and maintain good working relationships with co-workers and other departments.
Physical/mental demands:
Physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.
Licensure and Credentials: N/A
Work environment:
Controlled office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OSHA Blood Borne Pathogen Exposure Classification:
☐Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties.
☐Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☒Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
Description Summary:
Performs those duties which assist the dental director, dentists, and hygienists in the care and treatment of patients. Performs duties in the field of reception, chairside assisting, inventory and records.
PRIMARY ACCOUNTABILITIES
Achieve Results
1. Ensure the safe, productive, and efficient operation of the dental clinic through timely and attentive administrative and clinical support, as authorized and licensed Dental Provider.
2. Ensure all patients enjoy a positive experience, treated with the care and compassion expected.
3. Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.
4. Assists in the oral health management of all clinic patients.
5. Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.
6. Records patient-hygienist transactions as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care or treatment provided.
7. Provides oral health education and appropriate individual counseling for all FHC’s dental patients.
8. Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the FHC’s clinical protocols.
9. Integration of appropriate patient dental hygiene care with other health care professionals involved in the patient’s health care management.
10. Organizes and performs preventive oral health presentations at on-site and off-site locations.
11. Assists in the provision of technical assistance and health education in the community requested.
12. Participate in the QI/QA program of FHC.
13. Performs independent procedures as delegated and directed by the CDO, staff dentists in accordance with state regulations and law as well as FHC’s Dental Department protocol and directive.
14. Assists in the maintenance of all Dental Department areas in compliance with Dental Department directive and policies as well as the FHC policies and procedures relative to infection control, exposure control and safety issues.
15. Receives and places necessary telephone calls consistent with professional matters, clinic business and patient care of FHC’s dental department, when necessary.
16. Ensures the proper disposal of all contaminated or potentially contaminated materials in accordance with the FHC Dental Department directive and FHC policy as well as state federal regulations
17. Travels when necessary to the different FHC sites and other off-site locations to meet operational needs.
18. As directed by CDO, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
19. Responsible for personal compliance with all applicable federal, state, local, and FHC, Inc. rules, regulations, protocols and procedures governing the practice of dental hygiene and the clinical provision of dental hygiene services.
20. Helps to identify related medical and/or social problems.
21. Maintains inventory of supplies and materials as well as maintaining thorough and accurate documentation of inventory.
Operational Excellence
22. Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures.
Relationships
23. Develop favorable relationships with all patients.
24. Instruct patients and their family members training and /or information related to in-home care as appropriate.
25. Develop and ensure ongoing, positive relationships and collaboration with dentists, registered dental hygienists, residents, administrative and clinic operations staff.
26. Ensure the success of each clinic operation through collaborative support and working relationships with all clinic operations staff.
Stewardship and Professionalism
27. Uphold and consistently represent the values and mission of the organization at all times.
28. Represent the organization in a highly professional manner at all times.
29. Ensure compliance and attention to all corporate policies and procedures.
ESSENTIAL FUNCTIONS/ KEY COMPETENCIES
• Demonstrate a high level of skill at building relationships and customer service.
• Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients.
• Ability to work with a diverse, sometimes difficult and demanding patient population.
• Read, write, and maintain patient records and related administrative documentation.
• Knowledge and ability to use requisite tools, systems, technology and equipment in the collection of patient data.
• Utilize computers in the collection, management, and reporting of patient records.
• Strong attention to detail and accuracy.
Non-essential Functions: Supports to organization as needed.
Position requirements / Job qualifications:
Education
• Associates Degree from an accredited (CODA agency) dental hygienist program or equivalent degree; Bachelors preferred.
• Required that Dental hygienists be registered for a DENTPIN from the American Dental Association (ADA)
• Valid CPR/BLS certificate.
Experience
• Demonstrated ability to establish and maintain effective communication with patients and coworkers.
• Demonstrated ability to establish and maintain effective and positive working relationships with patients and staff.
• Demonstrated ability to follow oral and written instructions.
• Demonstrated ability to prepare and maintain chart, records, logs, and reports.
• Demonstrated success with clear thinking and ability to reorganize as needed.
• Demonstrated success in working independently, prioritization and problem solving.
• Demonstrated success in organization abilities.
• Demonstrated success in computer skills including ability to use computer for scheduling and reasonable keyboard skills.
• Demonstrated success and experience with direct patient services and the proper knowledge and use of dental devices and sterilization equipment.
Physical/mental demands: The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.)
OSHA BLOODBORNE PATHOGEN CLASSIFICATION:
☒Category I: Job classification includes ALL employees who have occupational exposure to blood borne pathogens (blood or body fluids) while performing their job duties.
☐Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☐Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
"Description Summary:
Under general direction, cleans all areas of FHC facilities by performing routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges, restrooms, corridors, ground maintenance and light construction work. Demonstrate ability to utilize the appropriate chemicals and supplies according to procedure.
Essential Duties & Responsibilities:
1. Promote the mission, vision, and values of the organization
2. Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Maintenance Services Division.
3. Performs routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges, restrooms, and corridors in a clean, neat and sanitary manner.
4. Performs detailed cleaning of the exam rooms by following check list or as instructed by OR personnel
5. Rotates within FHC sites and completes work assignments in a timely manner.
6. Utilizes the appropriate chemicals and supplies according to procedure.
7. Uses and maintains equipment properly.
8. Assists visitors with directions whenever requested.
9. Always introduces self to patients, families and visitors.
10. Reports safety hazards as appropriate.
11. Transports trash and hazardous waste to appropriate disposal area.
12. Replenishes supplies.
13. Follows all infection control practices including hand washing techniques, Standard Precautions and isolation precautions.
14. Maintains set quality standards when performing job duties.
15. Works day, evening or night shifts as assigned.
16. Ability to do work on his/her own with normal supervision.
17. Observes safety precautions at all times.
18. Maintains age specific safety precautions.
19. The ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
20. Ability to read and understand equipment operation manual.
21. Cleans and maintains carpet and tiled floors by using heavy equipment to clean, strip and wax floors on a rotating basis.
22. Cooperate with other personnel to achieve departmental objectives, maintain good employee relations and interdepartmental objectives.
23. Enhance professional growth and development through participation in educational programs, trainings, current literature, in-service meetings and workshops; shows responsibility for own professional practice and ongoing education
24. Performs maintenance tasks to ensure the grounds and facilities are kept pristine at all times; inclusive of cutting grass, trimming hedges, trash removal and assembling furniture.
Skills and abilities:
• Adhere to dress code, appearance is neat and clean.
• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics and goals of the organization.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services.
Non-Essential Functions:
• Perform other duties as assigned
• Emergency Preparedness training and availability. FHC is a public health responder and required to respond in the event of a natural disaster.
Education and Training:
• High school diploma or GED equivalent, required
• Valid Drivers License.
• Ability to communicate effectively in English or/and Spanish.
Physical/mental demands:
The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
1. Working irregular hours including call hours.
2. Physically demanding, high-stress environment.
3. Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
4. Pushing and pulling heavy objects.
5. Full range of body motion including handling and lifting patients Position requires light to moderate work with 50 pounds’ maximum weight to lift and carry.
6. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
Work will be performed in the office and community settings. Standard precautions apply, including knowledge of universal precautions related to blood borne pathogens.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.
Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OSHA Blood Borne Pathogen Exposure (Please Check One):
☐Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties.
☒Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☐Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
"
"Description Summary:
Under general direction, cleans all areas of FHC facilities by performing routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges, restrooms, corridors, ground maintenance and light construction work. Demonstrate ability to utilize the appropriate chemicals and supplies according to procedure.
Essential Duties & Responsibilities:
1. Promote the mission, vision, and values of the organization
2. Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Maintenance Services Division.
3. Performs routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges, restrooms, and corridors in a clean, neat and sanitary manner.
4. Performs detailed cleaning of the exam rooms by following check list or as instructed by OR personnel
5. Rotates within FHC sites and completes work assignments in a timely manner.
6. Utilizes the appropriate chemicals and supplies according to procedure.
7. Uses and maintains equipment properly.
8. Assists visitors with directions whenever requested.
9. Always introduces self to patients, families and visitors.
10. Reports safety hazards as appropriate.
11. Transports trash and hazardous waste to appropriate disposal area.
12. Replenishes supplies.
13. Follows all infection control practices including hand washing techniques, Standard Precautions and isolation precautions.
14. Maintains set quality standards when performing job duties.
15. Works day, evening or night shifts as assigned.
16. Ability to do work on his/her own with normal supervision.
17. Observes safety precautions at all times.
18. Maintains age specific safety precautions.
19. The ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
20. Ability to read and understand equipment operation manual.
21. Cleans and maintains carpet and tiled floors by using heavy equipment to clean, strip and wax floors on a rotating basis.
22. Cooperate with other personnel to achieve departmental objectives, maintain good employee relations and interdepartmental objectives.
23. Enhance professional growth and development through participation in educational programs, trainings, current literature, in-service meetings and workshops; shows responsibility for own professional practice and ongoing education
24. Performs maintenance tasks to ensure the grounds and facilities are kept pristine at all times; inclusive of cutting grass, trimming hedges, trash removal and assembling furniture.
Skills and abilities:
• Adhere to dress code, appearance is neat and clean.
• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics and goals of the organization.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services.
Non-Essential Functions:
• Perform other duties as assigned
• Emergency Preparedness training and availability. FHC is a public health responder and required to respond in the event of a natural disaster.
Education and Training:
• High school diploma or GED equivalent, required
• Valid Drivers License.
• Ability to communicate effectively in English or/and Spanish.
Physical/mental demands:
The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
1. Working irregular hours including call hours.
2. Physically demanding, high-stress environment.
3. Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
4. Pushing and pulling heavy objects.
5. Full range of body motion including handling and lifting patients Position requires light to moderate work with 50 pounds’ maximum weight to lift and carry.
6. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
Work will be performed in the office and community settings. Standard precautions apply, including knowledge of universal precautions related to blood borne pathogens.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.
Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OSHA Blood Borne Pathogen Exposure (Please Check One):
☐Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties.
☒Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☐Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
"
Description Summary:
Under general supervision from the Chief Medical Officer (CMO) the Care Manager (Medical Referral Tracker/Specialist) primary function the timely and accurate processing of incoming and outgoing referrals; responsible for providing health center patients with specialty care/referral options; respond to inquiries from patients , staff, internal and external physicians, hospitals, other medical groups and third party carriers; maintain data and referral tracking system; work collaboratively with other members of patient care team to support superior care delivery and excellent customer service.
Essential Functions: The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
1. Maintain ongoing tracking and appropriate documentation on referrals to promote clinic team awareness and ensure patient safety using the Electronic Health Record (EHR) or other established system.
2. Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
3. Maintain referral records and report on data.
4. Performs patient referrals and authorizations by completing and submitting documents and discussing with providers, insurance carriers and patients.
5. Ensure that follow-up referral appointments and reports were kept and received.
6. Prepare medical records prior to patient visit.4. Documents in HER doctors and nurse’s orders.
7. Sorts documents by procedure type.
8. Directs patients to scheduler for referral appointments. May schedule referral appointments directly on behalf of patient.
9. Directly contacts health care specialist to confirm patient’s referral complete and/or to obtain necessary reports and/or medical records to patient’s EHR.
10. Point of contact for patients on referral progress updates.
11. Coordinated with clinical team on patient inquiries regarding referral.
12. Responsible for referral report management and reporting to supervisor.
13. Responsible for audit information entered in EHR to ensure compliance with capturing necessary data as required by reporting agencies (i.e. UDS, MU, etc.).
14. Utilizes EHR functions to document all pertinent information.
15. Organizes and prioritizes workload based on acuity.
16. Maintains confidentiality by following all applicable HIPAA regulations.
Non-essential Functions: Assist with any other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
May serve as a documentation assistant, who transcribe information during clinical visits in real time into electronic health records (EHRs) under physician supervision. Enters notes, documentation, orders and or referrals.
Position requirements / Job qualifications:
Education and Training:
Minimum education- High School diploma or equivalent; An associate’s degree preferred. Minimum two (2) years’ experience in medical referrals, or other related medical patient support functions in a clinical setting.
Other Training, skills and experience requirements:
Filing, computer skills, knowledge of medical terminology and keyboarding. Employee must demonstrate, on an ongoing basis, the ability to develop and maintain good working relationships with co-workers and other departments.
Physical/mental demands:
Physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.
Licensure and Credentials: N/A
Work environment:
Controlled office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OSHA Blood Borne Pathogen Exposure Classification:
☐Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties.
☐Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☒Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
Description Summary:
Performs those duties which assist the dental director, dentists, and hygienists in the care and treatment of patients. Performs duties in the field of reception, chairside assisting, inventory and records.
PRIMARY ACCOUNTABILITIES
Achieve Results
1. Ensure the safe, productive, and efficient operation of the dental clinic through timely and attentive administrative and clinical support, as authorized and licensed Dental Provider.
2. Ensure all patients enjoy a positive experience, treated with the care and compassion expected.
3. Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.
4. Assists in the oral health management of all clinic patients.
5. Obtains baseline oral hygiene assessment data based upon accepted principles of oral hygiene and periodontal care.
6. Records patient-hygienist transactions as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care or treatment provided.
7. Provides oral health education and appropriate individual counseling for all FHC’s dental patients.
8. Provides clinical oral hygiene services including dental prophylaxis, scaling, sealant application and fluoride application consistent with accepted professional practices and standards and in compliance with applicable state law and the FHC’s clinical protocols.
9. Integration of appropriate patient dental hygiene care with other health care professionals involved in the patient’s health care management.
10. Organizes and performs preventive oral health presentations at on-site and off-site locations.
11. Assists in the provision of technical assistance and health education in the community requested.
12. Participate in the QI/QA program of FHC.
13. Performs independent procedures as delegated and directed by the CDO, staff dentists in accordance with state regulations and law as well as FHC’s Dental Department protocol and directive.
14. Assists in the maintenance of all Dental Department areas in compliance with Dental Department directive and policies as well as the FHC policies and procedures relative to infection control, exposure control and safety issues.
15. Receives and places necessary telephone calls consistent with professional matters, clinic business and patient care of FHC’s dental department, when necessary.
16. Ensures the proper disposal of all contaminated or potentially contaminated materials in accordance with the FHC Dental Department directive and FHC policy as well as state federal regulations
17. Travels when necessary to the different FHC sites and other off-site locations to meet operational needs.
18. As directed by CDO, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
19. Responsible for personal compliance with all applicable federal, state, local, and FHC, Inc. rules, regulations, protocols and procedures governing the practice of dental hygiene and the clinical provision of dental hygiene services.
20. Helps to identify related medical and/or social problems.
21. Maintains inventory of supplies and materials as well as maintaining thorough and accurate documentation of inventory.
Operational Excellence
22. Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures.
Relationships
23. Develop favorable relationships with all patients.
24. Instruct patients and their family members training and /or information related to in-home care as appropriate.
25. Develop and ensure ongoing, positive relationships and collaboration with dentists, registered dental hygienists, residents, administrative and clinic operations staff.
26. Ensure the success of each clinic operation through collaborative support and working relationships with all clinic operations staff.
Stewardship and Professionalism
27. Uphold and consistently represent the values and mission of the organization at all times.
28. Represent the organization in a highly professional manner at all times.
29. Ensure compliance and attention to all corporate policies and procedures.
ESSENTIAL FUNCTIONS/ KEY COMPETENCIES
• Demonstrate a high level of skill at building relationships and customer service.
• Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients.
• Ability to work with a diverse, sometimes difficult and demanding patient population.
• Read, write, and maintain patient records and related administrative documentation.
• Knowledge and ability to use requisite tools, systems, technology and equipment in the collection of patient data.
• Utilize computers in the collection, management, and reporting of patient records.
• Strong attention to detail and accuracy.
Non-essential Functions: Supports to organization as needed.
Position requirements / Job qualifications:
Education
• Associates Degree from an accredited (CODA agency) dental hygienist program or equivalent degree; Bachelors preferred.
• Required that Dental hygienists be registered for a DENTPIN from the American Dental Association (ADA)
• Valid CPR/BLS certificate.
Experience
• Demonstrated ability to establish and maintain effective communication with patients and coworkers.
• Demonstrated ability to establish and maintain effective and positive working relationships with patients and staff.
• Demonstrated ability to follow oral and written instructions.
• Demonstrated ability to prepare and maintain chart, records, logs, and reports.
• Demonstrated success with clear thinking and ability to reorganize as needed.
• Demonstrated success in working independently, prioritization and problem solving.
• Demonstrated success in organization abilities.
• Demonstrated success in computer skills including ability to use computer for scheduling and reasonable keyboard skills.
• Demonstrated success and experience with direct patient services and the proper knowledge and use of dental devices and sterilization equipment.
Physical/mental demands: The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.)
OSHA BLOODBORNE PATHOGEN CLASSIFICATION:
☒Category I: Job classification includes ALL employees who have occupational exposure to blood borne pathogens (blood or body fluids) while performing their job duties.
☐Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☐Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
Description Summary:
Under general supervision from the Chief Medical Officer (CMO) the Care Manager (Medical Referral Tracker/Specialist) primary function the timely and accurate processing of incoming and outgoing referrals; responsible for providing health center patients with specialty care/referral options; respond to inquiries from patients , staff, internal and external physicians, hospitals, other medical groups and third party carriers; maintain data and referral tracking system; work collaboratively with other members of patient care team to support superior care delivery and excellent customer service.
Essential Functions: The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
1. Maintain ongoing tracking and appropriate documentation on referrals to promote clinic team awareness and ensure patient safety using the Electronic Health Record (EHR) or other established system.
2. Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
3. Maintain referral records and report on data.
4. Performs patient referrals and authorizations by completing and submitting documents and discussing with providers, insurance carriers and patients.
5. Ensure that follow-up referral appointments and reports were kept and received.
6. Prepare medical records prior to patient visit.4. Documents in HER doctors and nurse’s orders.
7. Sorts documents by procedure type.
8. Directs patients to scheduler for referral appointments. May schedule referral appointments directly on behalf of patient.
9. Directly contacts health care specialist to confirm patient’s referral complete and/or to obtain necessary reports and/or medical records to patient’s EHR.
10. Point of contact for patients on referral progress updates.
11. Coordinated with clinical team on patient inquiries regarding referral.
12. Responsible for referral report management and reporting to supervisor.
13. Responsible for audit information entered in EHR to ensure compliance with capturing necessary data as required by reporting agencies (i.e. UDS, MU, etc.).
14. Utilizes EHR functions to document all pertinent information.
15. Organizes and prioritizes workload based on acuity.
16. Maintains confidentiality by following all applicable HIPAA regulations.
Non-essential Functions: Assist with any other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
May serve as a documentation assistant, who transcribe information during clinical visits in real time into electronic health records (EHRs) under physician supervision. Enters notes, documentation, orders and or referrals.
Position requirements / Job qualifications:
Education and Training:
Minimum education- High School diploma or equivalent; An associate’s degree preferred. Minimum two (2) years’ experience in medical referrals, or other related medical patient support functions in a clinical setting.
Other Training, skills and experience requirements:
Filing, computer skills, knowledge of medical terminology and keyboarding. Employee must demonstrate, on an ongoing basis, the ability to develop and maintain good working relationships with co-workers and other departments.
Physical/mental demands:
Physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.
Licensure and Credentials: N/A
Work environment:
Controlled office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OSHA Blood Borne Pathogen Exposure Classification:
☐Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties.
☐Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☒Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
"Description Summary:
Under general direction, cleans all areas of FHC facilities by performing routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges, restrooms, corridors, ground maintenance and light construction work. Demonstrate ability to utilize the appropriate chemicals and supplies according to procedure.
Essential Duties & Responsibilities:
1. Promote the mission, vision, and values of the organization
2. Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Maintenance Services Division.
3. Performs routine cleaning of patient rooms, nursing units, offices, clinical areas, waiting areas, lobbies, lounges, restrooms, and corridors in a clean, neat and sanitary manner.
4. Performs detailed cleaning of the exam rooms by following check list or as instructed by OR personnel
5. Rotates within FHC sites and completes work assignments in a timely manner.
6. Utilizes the appropriate chemicals and supplies according to procedure.
7. Uses and maintains equipment properly.
8. Assists visitors with directions whenever requested.
9. Always introduces self to patients, families and visitors.
10. Reports safety hazards as appropriate.
11. Transports trash and hazardous waste to appropriate disposal area.
12. Replenishes supplies.
13. Follows all infection control practices including hand washing techniques, Standard Precautions and isolation precautions.
14. Maintains set quality standards when performing job duties.
15. Works day, evening or night shifts as assigned.
16. Ability to do work on his/her own with normal supervision.
17. Observes safety precautions at all times.
18. Maintains age specific safety precautions.
19. The ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
20. Ability to read and understand equipment operation manual.
21. Cleans and maintains carpet and tiled floors by using heavy equipment to clean, strip and wax floors on a rotating basis.
22. Cooperate with other personnel to achieve departmental objectives, maintain good employee relations and interdepartmental objectives.
23. Enhance professional growth and development through participation in educational programs, trainings, current literature, in-service meetings and workshops; shows responsibility for own professional practice and ongoing education
24. Performs maintenance tasks to ensure the grounds and facilities are kept pristine at all times; inclusive of cutting grass, trimming hedges, trash removal and assembling furniture.
Skills and abilities:
• Adhere to dress code, appearance is neat and clean.
• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics and goals of the organization.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services.
Non-Essential Functions:
• Perform other duties as assigned
• Emergency Preparedness training and availability. FHC is a public health responder and required to respond in the event of a natural disaster.
Education and Training:
• High school diploma or GED equivalent, required
• Valid Drivers License.
• Ability to communicate effectively in English or/and Spanish.
Physical/mental demands:
The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
1. Working irregular hours including call hours.
2. Physically demanding, high-stress environment.
3. Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
4. Pushing and pulling heavy objects.
5. Full range of body motion including handling and lifting patients Position requires light to moderate work with 50 pounds’ maximum weight to lift and carry.
6. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
Work will be performed in the office and community settings. Standard precautions apply, including knowledge of universal precautions related to blood borne pathogens.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.
Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
OSHA Blood Borne Pathogen Exposure (Please Check One):
☐Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties.
☒Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☐Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
"
Performs those duties which assist the dental director, dentists, and hygienists in the care and treatment of patients. Performs duties in the field of reception, chairside assisting, inventory and records.
PRIMARY ACCOUNTABILITIES
Achieve Results
1. Ensure the safe, productive, and efficient operation of the dental clinic through timely and attentive administrative and clinical support (as authorized or licensed).
2. Ensure all patients enjoy a positive experience, treated with the care and compassion expected.
3. Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.
Operational Excellence
4. Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures.
Relationships
5. Develop favorable relationships with all patients. Instruct patients and their family members training and /or information related to in-home care as appropriate.
6. Develop and ensure ongoing, positive relationships and collaboration with dentists, registered dental hygienists, residents, administrative and clinic operations staff.
7. Ensure the success of each clinic operation through collaborative support and working relationships with all clinic operations staff.
Stewardship and Professionalism
8. Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times.
9. Ensure compliance and attention to all corporate policies and procedures.
PRIMARY TASKS & DUTIES:
• Assists the dentists and hygienists in chairside procedures routinely done in a general dental practice.
• Responsible for preparation and setting up of instruments, materials, and equipment necessary for each procedure.
• Responsible for the sterilization of instruments, and the cleaning and routine maintenance of equipment and work areas.
• Schedules patients as needed, does routine reception work as needed.
• Accurately records information on patient records.
• Helps implement the processing of encounters and billing and bookkeeping procedure.
• Helps to identify related medical and/or social problems.
• Maintains inventory of supplies and materials as well as maintaining thorough and accurate documentation of inventory.
ESSENTIAL FUNCTIONS/ KEY COMPETENCIES
• Demonstrate a high level of skill at building relationships and customer service.
• Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients. Ability to work with a diverse, sometimes difficult and demanding patient population.
• Read, write, and maintain patient records and related administrative documentation.
• Knowledge and ability to use requisite tools, systems, technology and equipment in the collection of patient data.
• Utilize computers in the collection, management, and reporting of patient records.
• Strong attention to detail and accuracy.
Non-essential Functions: Supports to organization as needed.
Position requirements / Job qualifications:
Education
• High school diploma or equivalent.
• Certificate of Completion for Dental Assistant Studies, preferred
• Valid CPR/BLS certificate.
Experience
• Demonstrated ability to establish and maintain effective communication with patients and coworkers.
• Demonstrated ability to establish and maintain effective and positive working relationships with patients and staff.
• Demonstrated ability to follow oral and written instructions.
• Demonstrated ability to prepare and maintain chart, records, logs, and reports.
• Demonstrated success with clear thinking and ability to reorganize as needed.
• Demonstrated success in working independently, prioritization and problem solving.
• Demonstrated success in organization abilities.
• Demonstrated success in computer skills including ability to use computer for scheduling and reasonable keyboard skills.
• Demonstrated success and experience with direct patient services and the proper knowledge and use of dental devices and sterilization equipment.
Physical/mental demands: The physical/mental demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental demands include the ability to learn, adapt to changes, and become proficient quickly, pay close attention to details, courteous and professional demeanor, ability to deal with stress of meeting deadlines and adhere to company policies and procedures.)
OSHA BLOODBORNE PATHOGEN CLASSIFICATION:
☒Category I: Job classification includes ALL employees who have occupational exposure to blood borne pathogens (blood or body fluids) while performing their job duties.
☐Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.
☐Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.
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