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Fras le North America Inc.
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  • Service Engineer  

    - Moody
    DACOMSA-FRASLE MOBILITY is a international company that began operatio... Read More
    DACOMSA-FRASLE MOBILITY is a international company that began operations in 2003 as a merger of three automotive sector distributors. We are dedicated to providing solutions for the marketing and distribution of products for the automotive aftermarket, with the firm purpose of positioning ourselves as leaders in the industry. We serve the needs of the independent, export, and original equipment markets, with the independent market having the greatest impact on our operations Activities: Ensure distributor and end-user satisfaction through technical support, product warranty attention for U.S. export markets, and coordination with Sales, Technical Service, Marketing, and UEN plants in accordance with established programs. Guarantee the introduction of engine system product lines through research in automotive engineering, technical aspects, and/or application in coordination with Sales, Marketing, and Technical Service. In the medium to long term, contribute to the development of new, market-specific integrations. Position and maintain our brands and after-sales services as key differentiators in the U.S. aftermarket through the delivery of required technical training, both in-person and digital, via workshops and advisory sessions. Position Dacomsa brands by researching new automotive technologies by system or product line, applying findings to the development of technical information, creation and updating of technical conferences, and technical bulletins that address currently unmet needs. Participate in the continuous development and to expand into the nine remaining target states: Alabama, Florida, Texas, Georgia, Tennessee, Kentucky, North Carolina, South Carolina, Arkansas, Louisiana, and Mississippi. Requirements: Knowledge of automotive systems, technologies, operation, main failures, and diagnostic processes. Strong negotiation and persuasion skills, as well as the ability to resolve issues effectively (such as product quality concerns or situational conflicts). Proficiency in the use of metrology equipment, both analog and digital (micrometers, vernier calipers, bore gauges, dial indicators, etc.), along with accurate interpretation of technical drawings (symbols, tolerances). Ability to identify new business and/or after-sales service opportunities in the U.S. market, demonstrating initiative through specific action plans. Knowledge of Project Management and the ability to deliver high-impact, effective presentations. Proficiency in interpreting technical documentation and communicating effectively in English. Proficiency in interpreting technical documentation and communicating effectively in Spanish. Understanding of Core Tools for verification and project follow-up with export clients under applied quality systems. Knowledge of Product Engineering, including system functionality and diagnosis of main failures. Read Less
  • Service Engineer  

    - Orlando
    DACOMSA-FRASLE MOBILITY is a international company that began operatio... Read More
    DACOMSA-FRASLE MOBILITY is a international company that began operations in 2003 as a merger of three automotive sector distributors. We are dedicated to providing solutions for the marketing and distribution of products for the automotive aftermarket, with the firm purpose of positioning ourselves as leaders in the industry. We serve the needs of the independent, export, and original equipment markets, with the independent market having the greatest impact on our operations Activities: Ensure distributor and end-user satisfaction through technical support, product warranty attention for U.S. export markets, and coordination with Sales, Technical Service, Marketing, and UEN plants in accordance with established programs. Guarantee the introduction of engine system product lines through research in automotive engineering, technical aspects, and/or application in coordination with Sales, Marketing, and Technical Service. In the medium to long term, contribute to the development of new, market-specific integrations. Position and maintain our brands and after-sales services as key differentiators in the U.S. aftermarket through the delivery of required technical training, both in-person and digital, via workshops and advisory sessions. Position Dacomsa brands by researching new automotive technologies by system or product line, applying findings to the development of technical information, creation and updating of technical conferences, and technical bulletins that address currently unmet needs. Participate in the continuous development and to expand into the nine remaining target states: Alabama, Florida, Texas, Georgia, Tennessee, Kentucky, North Carolina, South Carolina, Arkansas, Louisiana, and Mississippi. Requirements: Knowledge of automotive systems, technologies, operation, main failures, and diagnostic processes. Strong negotiation and persuasion skills, as well as the ability to resolve issues effectively (such as product quality concerns or situational conflicts). Proficiency in the use of metrology equipment, both analog and digital (micrometers, vernier calipers, bore gauges, dial indicators, etc.), along with accurate interpretation of technical drawings (symbols, tolerances). Ability to identify new business and/or after-sales service opportunities in the U.S. market, demonstrating initiative through specific action plans. Knowledge of Project Management and the ability to deliver high-impact, effective presentations. Proficiency in interpreting technical documentation and communicating effectively in English. Proficiency in interpreting technical documentation and communicating effectively in Spanish. Understanding of Core Tools for verification and project follow-up with export clients under applied quality systems. Knowledge of Product Engineering, including system functionality and diagnosis of main failures. Read Less
  • Service Engineer  

    - Matthews
    DACOMSA-FRASLE MOBILITY is a international company that began operatio... Read More
    DACOMSA-FRASLE MOBILITY is a international company that began operations in 2003 as a merger of three automotive sector distributors. We are dedicated to providing solutions for the marketing and distribution of products for the automotive aftermarket, with the firm purpose of positioning ourselves as leaders in the industry. We serve the needs of the independent, export, and original equipment markets, with the independent market having the greatest impact on our operations Activities: Ensure distributor and end-user satisfaction through technical support, product warranty attention for U.S. export markets, and coordination with Sales, Technical Service, Marketing, and UEN plants in accordance with established programs. Guarantee the introduction of engine system product lines through research in automotive engineering, technical aspects, and/or application in coordination with Sales, Marketing, and Technical Service. In the medium to long term, contribute to the development of new, market-specific integrations. Position and maintain our brands and after-sales services as key differentiators in the U.S. aftermarket through the delivery of required technical training, both in-person and digital, via workshops and advisory sessions. Position Dacomsa brands by researching new automotive technologies by system or product line, applying findings to the development of technical information, creation and updating of technical conferences, and technical bulletins that address currently unmet needs. Participate in the continuous development and to expand into the nine remaining target states: Alabama, Florida, Texas, Georgia, Tennessee, Kentucky, North Carolina, South Carolina, Arkansas, Louisiana, and Mississippi. Requirements: Knowledge of automotive systems, technologies, operation, main failures, and diagnostic processes. Strong negotiation and persuasion skills, as well as the ability to resolve issues effectively (such as product quality concerns or situational conflicts). Proficiency in the use of metrology equipment, both analog and digital (micrometers, vernier calipers, bore gauges, dial indicators, etc.), along with accurate interpretation of technical drawings (symbols, tolerances). Ability to identify new business and/or after-sales service opportunities in the U.S. market, demonstrating initiative through specific action plans. Knowledge of Project Management and the ability to deliver high-impact, effective presentations. Proficiency in interpreting technical documentation and communicating effectively in English. Proficiency in interpreting technical documentation and communicating effectively in Spanish. Understanding of Core Tools for verification and project follow-up with export clients under applied quality systems. Knowledge of Product Engineering, including system functionality and diagnosis of main failures. Read Less
  • Service Engineer  

    - North Charleston
    DACOMSA-FRASLE MOBILITY is a international company that began operatio... Read More
    DACOMSA-FRASLE MOBILITY is a international company that began operations in 2003 as a merger of three automotive sector distributors. We are dedicated to providing solutions for the marketing and distribution of products for the automotive aftermarket, with the firm purpose of positioning ourselves as leaders in the industry. We serve the needs of the independent, export, and original equipment markets, with the independent market having the greatest impact on our operations Activities: Ensure distributor and end-user satisfaction through technical support, product warranty attention for U.S. export markets, and coordination with Sales, Technical Service, Marketing, and UEN plants in accordance with established programs. Guarantee the introduction of engine system product lines through research in automotive engineering, technical aspects, and/or application in coordination with Sales, Marketing, and Technical Service. In the medium to long term, contribute to the development of new, market-specific integrations. Position and maintain our brands and after-sales services as key differentiators in the U.S. aftermarket through the delivery of required technical training, both in-person and digital, via workshops and advisory sessions. Position Dacomsa brands by researching new automotive technologies by system or product line, applying findings to the development of technical information, creation and updating of technical conferences, and technical bulletins that address currently unmet needs. Participate in the continuous development and to expand into the nine remaining target states: Alabama, Florida, Texas, Georgia, Tennessee, Kentucky, North Carolina, South Carolina, Arkansas, Louisiana, and Mississippi. Requirements: Knowledge of automotive systems, technologies, operation, main failures, and diagnostic processes. Strong negotiation and persuasion skills, as well as the ability to resolve issues effectively (such as product quality concerns or situational conflicts). Proficiency in the use of metrology equipment, both analog and digital (micrometers, vernier calipers, bore gauges, dial indicators, etc.), along with accurate interpretation of technical drawings (symbols, tolerances). Ability to identify new business and/or after-sales service opportunities in the U.S. market, demonstrating initiative through specific action plans. Knowledge of Project Management and the ability to deliver high-impact, effective presentations. Proficiency in interpreting technical documentation and communicating effectively in English. Proficiency in interpreting technical documentation and communicating effectively in Spanish. Understanding of Core Tools for verification and project follow-up with export clients under applied quality systems. Knowledge of Product Engineering, including system functionality and diagnosis of main failures. Read Less
  • Customer Service  

    - Montgomery
    FRASLE MOBILITY - Dacomsa is a international company that began operat... Read More
    FRASLE MOBILITY - Dacomsa is a international company that began operations as a merger of three automotive sector distributors. We are dedicated to providing solutions for the marketing and distribution of products for the automotive aftermarket, with the firm purpose of positioning ourselves as leaders in the industry. We serve the needs of the independent, export, and original equipment markets, with the independent market having the greatest impact on our operations Activities: Manage, record, control, and fully track all U.S. customer orders received through various channels (web, email, phone) to ensure compliance with FINAI sales targets. Support U.S. customer requests by ensuring accurate and timely product delivery through order management, follow-up, invoicing, shipping coordination, and fulfillment of required documentation. Provide solutions to customer-reported issues while strictly adhering to internal processes. Analyze and send various information to U.S. customers-product availability, estimated arrival dates, invoicing reports, backorders, service levels, stock reports, etc.-and handle clarifications such as credits, account balances, and price discrepancies. Coordinate with other departments to resolve customer problems, maintaining constant communication with Dacomsa CSC. Validate and analyze invoicing; monitor first-delivery service levels and backorders in collaboration with the involved areas. Register, track, and close U.S. customer claim reports according to established SLAs. Prepare and release credit notes for claim tickets, and issue any required financial credit/debit notes needed to close the process and provide final customer responses. Requirements: 2-3 years of experience in customer service for international clients using multiple communication channels. 2-3 years of experience working with SAP. Fluency in Spanish. Knowledge of customs processes, foreign trade, and certificates of origin. Ability to work under pressure and comply with established SLAs. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany