We are committed to finding exceptional talent to represent our boutique coming to Newbury St April 2026 through December 2026. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections.
In this role, you will serve as a brand ambassadorcreating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.
Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties.
As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position QualificationsExperience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships.Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement.Customer-first mindset with a passion for hospitality and creating memorable brand experiences.Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure.Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture.Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns.Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately.Flexible availability to meet business needs, including days, nights, weekends, and holidays.Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds.Must be at least 18 years old.Hourly Pay Range: $18 to $19. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Key Performance Indicators (KPIs)Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement.Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty.Operational Execution: Completes tasks accurately and on time, maintaining brand standards and supporting overall store performance.About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
Bonus EligibleMedical, Dental & Vision benefits (must average 32+ hours a week)AllOne Health - Employee Assistance Programs401KAccrued PTO: Part-Time hourly employees can accrue based on local lawsEmployee discount + wardrobe allotment for participating Leap brandsPlease apply here.
Read LessWe are seeking a passionate and driven Sales Supervisor for our boutique coming to Newbury St April 2026 through December 2026. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture.
This role blends hands-on leadership with strong business execution. You will lead from the sales floorcoaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride.
You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail.
With a one-team mindset, you will also contribute to broader market and brand initiatives such as promotional events, activations, and store openings. Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations.
Position QualificationsPrior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members.Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results.Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals.Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability.Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships.Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment.Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution.Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds.Must be 18 years of age or older.Hourly Pay Range: $22 to $23 Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Key Performance Indicators (KPIs)Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling.Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building.Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards.About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.
Leap Perks:
Bonus eligibleMedical, Dental & Vision benefits (must average 32+ hours a week)AllOne Health - Employee Assistance Programs401KAccrued PTO:Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.Part-Time hourly employees can accrue based on local lawsEmployee discount + wardrobe allotment for participating Leap brandsPlease apply here.
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