Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston's glass skyscraper soars above the city as the third tallest building in Boston. The Hotel's 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.
Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston!
The Opportunity:
Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!
We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Spa team as a Spa Therapist in our Wellness floor!
Responsibilities Include (but are not limited to):
Performs massages, facials, and body treatments according to Four Seasons protocolsAssist with spa menu development and programmingMaintaining inventory & created POs as neededEnsuring all treatment rooms are properly equippedEnsuring that all standards/ protocols are being performed by othersActs as State Compliance Officer for Massage & Esthetics LicensePreferred Qualifications and Skills:
Exceptional communication skills and command of English languageProven and demonstrated previous management/supervisory experienceFluent in another languageKnowledge of the luxury hospitality industryProven and demonstrated previous experience as a therapist in a high-volume spa/health club operation, preferably within hospitality/hotel environmentWho We Look For:
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.
If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.
Visa Requirements:
Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.
Some Benefits Four Seasons Employees enjoy:
Hourly Rate: $16.07FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days401(k) Retirement Matching PlanAbility to experience our hotels as a guest through the Employee Travel programHighly competitive salaries and incentivesEducational assistance programs, as well as in-house training workshop for all employeesComplimentary Life insuranceVacation & Paid Sick Time OffComplimentary Employee MealsAnd much more!We look forward to receiving your application!
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******
Read LessFour Seasons Resort L?na'i is looking for a Massage Therapist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko, OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering an holistic relaxation experience for guests Four Seasons Resorts Lana'i also features two fitness and yoga facilities both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga).
What You'll DoHawanawana Spa invites you to join our team as a Massage Therapist, where you will deliver personalized, high-quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand's standards of excellence. This role requires a deep understanding of various massage techniques, a guest focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.
Conduct thorough consultations to understand guest needs, health concerns, and preferences.Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.Educate guests about the benefits of treatments and recommend personalized spa programs.Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons' standards. Ensure proper sanitization of equipment and restocking of products. Uphold a tranquil and professional atmosphere in the spa.
Handle all guest interactions with warmth, professionalism, and discretion.Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.Anticipate guest needs and exceed expectations through thoughtful and attentive service.Work harmoniously with colleagues and supervisors to ensure seamless spa operations. Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols. Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.
What To BringLegal work authorization in United States.Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card.Ability to stand for extended periods, lift up to 30 lbs, and push/pull as needed during shifts.Weekend and Holiday availability required.Hawaii State License as a Massage Therapist.A minimum of 2 years of experience in a luxury spa environment, performing massage treatments.Strong knowledge of anatomy, physiology, and various massage techniques.A passion for health, wellness, and creating transformative guest experiences.Join Our 'Ohana and Enjoy Our Amazing Benefits:Hourly Rate: $16.00100% Employer contributed Medical, Dental, and Vision benefitsCompetitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday PayInclusive and diverse employee engagement & recognition events all year-roundComplimentary stays and exclusive discounts at Four Seasons WorldwideComplimentary Employee Meals & Dry Cleaning for Employee UniformsOwner subsidized on-island housing, inter-island airfare to Oahu and other resourcesComprehensive learning and development programs to help you master your craftEnergizing Employee Culture where you are encouraged to be your true self!And so much more!We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about what it's like to work at Four Seasons Resorts Lana'i.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
About the RoleThe Reservations Sales Specialist position is responsible for selling a cluster of South Florida Luxury Hotels including Four Seasons Resort Palm Beach, Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale.
The Reservations Sales Specialist is an extension of the Sales Team and plays an integral role in our ability to deliver exceptional levels of intuitive personalized service by creating individualized experiences for every guest through direct sales and pre-arrival engagement. By converting reservation and maximizing revenue from inquiries (via phone or electronically) from individuals, travel agencies, and Four Seasons Sales Managers on behalf of the "SoFlo Shared-Services Properties". These revenue opportunities consist of rooms, suites, private residences, spa, dining, and newly introduced revenue centers.
This role is based at Four Seasons Resort Palm Beach (PBF) your home hotel and reports to the Senior Director of Reservations. The ability to travel and work on-site at any of the South Florida properties as required with notice is essential.
Four Seasons Resort Palm Beach is part of a shared services collection with shared ownership that encompasses Four Seasons Hotel and Residences at The Surf Club and Four Seasons Hotel and Residences Fort Lauderdale. The ability to embrace, collaborate and support the "Shared-Services Model" while aligning efficiencies within the hotel cluster is crucial.
What You Will DoCapture sales from in-coming Reservation calls (Rooms, Spa, Dining, Watersports, etc . ) and coordinate details of each booking following all reservation standards, processes, and procedures.Receive and answer all Web, e-mail, WRO, Trust, Internal Sales & Executive Office, FIT and Wholesale ResCom, confirming and corresponding as needed.Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures.Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments.Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action.Complete pre-arrival reservation detail process including but not limited to; confirming billing and non-guaranteed ResCom, dinner ResCom, spa ResCom and waitlisted ResCom.Support Group Room Coordinator and Guest Recognition Specialist as needed.Accepts and delivers wake up calls, messages, and faxes in a timely manner.Handle all overflow HOTSOS calls for Housekeeping, Engineering, Guest Services, Front Desk, IRD, etc.Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.Monitor and respond to hotel fire control panel and emergency safety situations in an efficient and professional manner. Respond according to the crisis management plan to any resort emergency or safety situation.What You BringMust be fluent in reading, writing and spoken EnglishMust be able to analyze guest situations and make suggestions that meets and exceeds the guest's expectations of the hotel.Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency.Excellent interpersonal, typing and communication skills, as well as a positive attitude.Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS.Skills and ability to learn and master multiple software systems.Luxury hotel Sales and/or Operations background preferred (minimum of 3 years) Proven sales conversion track record a plus.What We OfferCompetitive salary, wages, and a comprehensive benefits package
Complimentary employee benefits after one year of service
401(k) Retirement Plan and Company Match
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
... and so much more!
A flexible schedule is required with the ability to work all shifts including morning/afternoon shifts, weekends, and holidays.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Read LessPrepa re pastry and dessert food items per guest order in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.
Prepare items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mise en place and set-up station for breakfast, lunch, and/or dinner service. Start food items that are prepared ahead of time, making sure not to prepare beyond estimated needs. Operate, maintain and properly clean kitchen equipment.
Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies.
Minimum two years culinary or related work experience. Must have some form of culinary school or professional food preparation background. Working knowledge is generally learned on-the-job.
Must have basic understanding of health codes and knife work. Able to learn and to work a singular station cleanly and efficiently within eight weeks. Willing and able to absorb teaching/coaching in order to better themselves as a cook. Ability to learn and put into practice the entirety of our Standards of Excellence manual within one working year.
What to Expect from your Employee Experience
Hourly Rate: $ 20.42
Medical, vision and dental insurance
Complimentary life insurance
Short-term disability insurance
Paid time off and holiday
401k Retirement Plan
Exciting training and development opportunities
Complimentary employee meals
Complimentary room nights at Four Seasons hotels around the world
Discounted employee parking
And Much More!
Miscellaneous
Work authorization in the United States required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Read LessThis role is responsible for the customer experience at the Four Seasons retail store and will also work in the Spa. Ensuring our guests have a smooth shopping and checkout experience. This role will assist the Store Manager to ensure all store areas are well maintained and the guest experience is at the expected level.
What you will do:
Customer Service Greet and assist customers in a friendly and professional manner. Help customers select products that suit their preferences.
Product Knowledge: Maintain a deep understanding of the product range and brand lifestyle culture. Provide detailed information about the products to customers, answering any questions regarding products or equipment.
Sales: Actively contribute to achieving sales targets. Upsell and cross-sell products while maintaining a high standard of service.
Store Presentation: Ensure the store is always clean, organized, and visually appealing. Regularly check stock levels and communicate with the team regarding replenishment needs.
Cash Handling: Accurately process sales transactions, handle cash and card payments, and issue receipts.
Stock Management: Assist in stock receiving and inventory control. Ensure that stock is stored correctly and that products are rotated.
Customer Relations: Build and maintain positive relationships with customers, ensuring they leave the store satisfied and likely to return.
Brand Representation: Uphold the values and standards of the Four Seasons brand in every interaction with customers. Ensure that all communication, appearance, and actions reflect the luxury and elegance of the brand.
What you bring:
Minimum 1+ years in guest/customer service role, luxury retail experience preferred.Passion for ski culture, luxury retail clothing and customer service.Strong guest service experience and the ability to work well and maintain organization in a fast-paced environment.Requires knowledge of the ability to operate computer equipment, POS system and Microsoft applications.Ability to stand for 8 hours and lift up to 50lbs.Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.What we offer:
Wage is $25.75 per hour plus commissionsWinter Season Lifestyle BenefitMerchant Pass Available401k participation with company matching programEmployee Cafeteria available for mealsBe yourself and become a member of a work family that cares about you and invests in your development.Elevate your craft here and abroad!Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.Schedule & Hours:
This is a seasonal part-time position.A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:
http://fourseasons.com/vail/phots-and-videos/We Are Four Seasons Videohttp://jobs.fourseasons.com/Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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