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Four Seasons Hotels
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  • Overnight Guest Relations Officer - Full Time Four Seasons Hotel Seatt... Read More
    Overnight Guest Relations Officer - Full Time Four Seasons Hotel Seattle is looking for an Overnight Guest Relations Officer who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Overnight Guest Relations Officer is a part of a dynamic team that provides award-winning service to our guests. This position reports to the Front Office Manager. U.S. work authorization is required for this position. Four Seasons prides itself on the commitment to the Golden Rule philosophy and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998. Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant. Key Elements of the Job Handle the check-in process in an efficient and engaging manner, personalizing the experience for each guest Ascertain guest satisfaction, collects keys, posts late charges and presents bill to guest during the check-out process. Follow a detailed process in each transaction that assures guest room type, preferences and billing are accurate Maintain a balanced bank assigned by the hotel. Make change, cashes checks, exchange foreign currency and reconcile all transactions at the close of each shift Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests Assists our valet parking team and overnight in room dining. Preferred Qualifications and Skills High school education, and past experience in full-service hotels. Ability to stand continuously for an entire work shift Ability to handle luggage, packages, and boxes up to 50 lbs carried over a distance of up to 20 feet An innate ability to communicate one-on-one with guests and provide intuitive service A keen eye for detail and consistency Positive demeanor and energetic spirit A comfort reading reports, maps and directions, utilizing computer systems, and communicating both verbally and in writing to guests to ensure the very best experience What to Expect from Your Work Experience... Be part of a cohesive team with a singular focus on creating the best possible guest experience Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons Be encouraged to demonstrate your professional passion Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company Be rewarded with market-leading pay and a comprehensive benefit plan Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program Receive a complimentary meal when at work in our employee cafeteria, the Sound Caf. Compensation: $26.74/hr. Read Less
  • Four Seasons Hotel One Dalton Street, Boston Join our Forbes Five-Star... Read More
    Four Seasons Hotel One Dalton Street, Boston Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston! The Opportunity: Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! We are seeking individuals who are passionate about hospitality to join our Front Office team as a Part Time Overnight Guest Service Agent! Responsibilities Include (but are not limited to): Check in guest in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room and issues correct keys to the guest. Check out guest at end of stay and ascertain guest satisfaction. Collect keys, posts late charges and presents bill upon check out Settle bill accurately through credit card or cash transaction. Maintain a balanced bank assigned by the hotel. Email the guest regarding any late charges processed to their account after their check-out (when proper email is available). Make change, cashes checks, exchanges foreign currency. Reconcile all transactions at the close of each shift and to cash out. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Ability to work, weekend, nights and holidays. Preferred Qualifications and Skills: High School Degree preferred. 2 Years in a front desk role or 2 years' luxury customer service experience necessary. Requires reading, writing and oral proficiency in the English language. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Visa Requirements: Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered. Some Benefits Four Seasons Employees Enjoy: Hourly Rate: $32.85 401(k) Retirement Matching Plan Ability to experience our hotels as a guest through the Employee Travel program Highly competitive salaries and incentives Paid Sick Time Off Complimentary Employee Meals And much more! Read Less
  • Part Time Spa Therapist Four Seasons Hotel One Dalton Street, Boston i... Read More
    Part Time Spa Therapist Four Seasons Hotel One Dalton Street, Boston is currently looking for Part Time Spa Therapist. Provide relaxing and thorough massages, body treatments and facials to guests of the Spa that uphold the standards of the Four Seasons Hotel. Complies with any other additional requests that may arise pertaining to Massage Therapist duties. Essential Functions: Follow all standards set in place by Four Seasons for sequence of service, etc. Able to utilize Book4Time and/or any computerized applications. Clean and properly flip the treatment room after each service. Maintain a neat and quiet work area at all times. Maintain a well-stocked treatment room at the end of each shift. Have knowledge of each area of the Spa and Fitness Center and provide information to guests about services offered in the Spa as well as the Hotel. Perform all treatments assigned to your shift. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Knowledge and Skills: High School Degree Possess a current Massage Therapy license from the MA Board of Cosmetology 2 years of experience in similar setting Retail sales experience preferred High volume spa/health club operation, preferably within hospitality/hotel environment Visa Requirements: Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered. Some Benefits Four Season Employees Enjoy: Hourly Rate: $16.07 401(k) Retirement Matching Plan Ability to experience our hotels as a guest through the Employee Travel program Highly competitive salaries and incentives In-house training workshop for all employees. Paid Sick Time Off Complimentary Employee Meals And much more! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Read Less
  • Massage Therapist (Part Time)  

    - Palm Beach County
    Join Our Team At Four Seasons Resort Palm Beach Four Seasons is powere... Read More
    Join Our Team At Four Seasons Resort Palm Beach Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise. We are looking for an experienced licensed part time Massage Therapist that is passionate about creating a relaxing and calming experience for our spa guests. The ideal candidate has a minimum of one year of previous experience in a luxury Spa environment. Strong communication skills are mandatory. This position does require an applicant with a flexible schedule that is able to work day and afternoon shifts, weekends, and holidays when needed. A valid Florida MT license is required. What You Will Do To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position. To report for duty punctually wearing the correct uniform/attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. Works harmoniously and professionally with co-workers and supervisors. To provide a friendly, courteous and professional service at all times. To comply with local legislation as required. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule. To respond to any changes in the department as dictated by the needs of the industry, company or hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To attend training and meetings as and when required. To ensure a safe workplace by identifying hazards and taking corrective action. Assist the Spa reception by escorting guests to the appropriate locker rooms and providing an orientation of the area and amenities. Assist in the selling of retail items. Assist the Spa Attendants in retrieving/stocking/folding and generally tidying Locker Rooms and other guest areas. Respond properly to any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff What You Bring Skills and Abilities: Reading, writing, and oral proficiency in the English language. Education: High school education or equivalent experience Experience: At least 6 months experience within the same or similar position with Four Seasons or other organization. Hotel or restaurant experience preferred. What We Offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals 401(k) Retirement Plan Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Read Less

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