Four Seasons - 1435 Brickell Avenue - Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible; ensures correct room type and rate are charged.; Checks out guest at end of stay; presents bill and settles using credit card or cash.; Maintains a balanced bank assigned by the hotel; makes change, cashes checks, exchanges foreign currency; reconciles transactions at close of each shift.; Handles all guest interactions with hospitality and professionalism; resolves customer complaints; assists with inquiries in connection with hotel services.; Utilizes computer systems to check guests in and out, run daily reports, and block rooms for arriving guests.
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