Dental Front Desk Lead
The Dental Front Desk Lead position is responsible for providing excellent customer service while managing the administrative functions of a dental office. This role ensures smooth day-to-day operations and creates a welcoming environment for patients. You will work closely with the Treatment Coordinators in making sure that office operations are running smoothly.
Key Responsibilities
Greet and check in patients in a friendly and professional mannerSchedule, confirm, and manage patient appointmentsAnswer phone calls and respond to patient inquiriesVerify dental insurance coverage and process claimsCollect payments, co-pays, and maintain accurate billing recordsMaintain patient records and ensure confidentialityCoordinate with dental assistants and hygienists to manage patient flowHandle cancellations, rescheduling, and emergency appointmentsKeep the front desk area organized and presentableOversee the other front desk staff, help with schedulingRequired Skills & Qualifications
High school diploma or college degree Previous experience in a dental or medical office (often preferred)Knowledge of dental terminology and procedures (helpful but not always required)Familiarity with dental software (we use Denticon)Strong communication and interpersonal skillsExcellent organizational and multitasking abilitiesBasic understanding of insurance and billing processesAttention to detail and professionalismUpbeat, happy personality, is always a plus!
Work Environment
Professional, well equipped officeFast-paced, patient-facing settingTypically full-time, may include evenings
Optional (Nice-to-Have)
Certification in dental administrationBilingual skills (especially Spanish in many U.S. offices) Read LessGeneral Dental Assistant
Location: Multiple Locations - Manorville and Wading River
Job Type: Full-Time | In-Person
Company Overview
Pure Dental is a state-of-the-art dental practice and surgical center dedicated to delivering high-quality care across multiple locations. Our modern facilities and compassionate team provide a full range of dental and surgical services with a focus on patient comfort, clinical excellence, and innovation.
We're actively seeking experienced Dental Assistants who are passionate about dentistry and committed to making a difference in patients’ lives.
Positions Available
General Dentistry Dental Assistant - 2 Spot availableWhat You’ll Do
Assist in a wide range of general dentistry and/or oral surgery proceduresPrepare and sterilize instruments and maintain a clean, safe clinical environmentEnsure patient comfort and support before, during, and after proceduresTake high-quality dental radiographs (X-rays, Panorex, CBCT)Accurately manage and update patient recordsFollow strict infection control protocolsCollaborate with a dynamic team to ensure efficient daily workflowWho We’re Looking For
General Dentistry Dental Assistants:
Must have at least 1 year of experience assisting in general dentistryAll Candidates:
Professional, punctual, and reliableExcellent communication and patient service skillsMust have own transportation (travel between office locations may be required)Positive, team-oriented attitudeWilling to work SaturdaysWhat We Offer
Competitive payComprehensive benefits package, including:401(k) with matchMedical, dental, and vision insuranceFlexible Spending & Health Savings AccountsPaid time off, sick leave, and family leaveEmployee discountsOpportunities for advancement and continuing education Read Less