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Foundation Software
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  • Manager of Operations  

    - Not Specified
    Position Summary Foundation Software, a rapidly growing, national p... Read More

    Position Summary

    Foundation Software, a rapidly growing, national provider of construction software and services, seeks a highly skilled, experienced Manager of Operations to join our growing Customer Success team. The Manager of Operations for Customer Success & Support will oversee the configuration, optimization, and documentation of processes and systems within the Customer Success and Support teams.

    This role requires a strategic thinker who can manage the operational aspects of customer success workflows, ensuring that internal systems and processes are aligned with the team's goals and best practices.

    The Manager of Operations will be responsible for maintaining and improving documentation, driving operational efficiency, and ensuring smooth coordination between the customer success, support functions and other internal departments.

    This role includes management responsibilities, overseeing a small team focused on configuring and maintaining the systems and tools used by the Customer Success and Support departments.

    Essential Functions and Responsibilities

    Configure and maintain the operational systems used by the Customer Success and Support teams (CRM, ticketing systems, knowledge bases, customer success platform). Develop, implement, and continuously improve workflows and processes to ensure customer success and support operations are efficient and scalable. Ensure that tools and systems (CRM, customer support platforms, etc.) are integrated and function cohesively to provide seamless customer experience. Ensure data accuracy and consistency across systems, assisting with the generation of reports and dashboards to track key customer success metrics. Create and maintain comprehensive documentation for customer success and support processes, ensuring clarity, consistency, and ease of access for team members. Develop, update, and enforce SOPs for various customer success and support activities (e.g., onboarding, escalation handling, ticket resolution). Manage a small team of operations coordinators or specialists, guiding their professional development and ensuring they meet operational goals. Work closely with cross-functional teams (Customer Success Managers, Support Representatives, Sales, Implementation, IT, and Product) to ensure smooth processes and seamless handoffs. Set clear performance goals for the operations team, monitor progress, and provide constructive feedback. Lead initiatives to streamline and improve customer success and support operations, utilizing feedback from customer-facing teams. Use data to identify inefficiencies, gaps, and opportunities for process optimization. Propose and implement solutions to improve performance and customer satisfaction.

    Required Skills and Experience

    Bachelor's degree in business, Operations Management, Information Systems, or a related field. 5+ years of experience in operations, process management, or customer success. Proven experience with customer success and support systems. Strong experience in managing and configuring operational tools, customer-facing platforms, and internal systems. Deep understanding of process management and optimization, with the ability to translate complex workflows into clear, actionable steps. Proficient in configuring, managing, and troubleshooting customer success platforms and CRM systems. Comfortable using various software tools to analyze and manage data. Excellent written and verbal communication skills, with the ability to explain complex processes in a clear and concise manner. Strong analytical skills with the ability to identify issues, develop solutions, and implement process improvements. Exceptional attention to detail in managing systems, processes, and documentation to ensure accuracy and efficiency. Ability to collaborate with diverse teams (Sales, Product, IT, etc.) and drive alignment toward common goals. Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Self-motivated, proactive, and comfortable working independently while also being a strong team player. Focused on delivering results, with a solutions-oriented mindset and a strong sense of accountability.

    At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.

    Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

    Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer 's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

    Let us start your future at Foundation!

    Foundation Software is an Equal Opportunity Employer.

    Read Less
  • Manager of Operations  

    - Strongsville
    Job DescriptionJob DescriptionPosition SummaryFoundation Software, a r... Read More
    Job DescriptionJob Description

    Position Summary

    Foundation Software, a rapidly growing, national provider of construction software and services, seeks a highly skilled, experienced Manager of Operations to join our growing Customer Success team. The Manager of Operations for Customer Success & Support will oversee the configuration, optimization, and documentation of processes and systems within the Customer Success and Support teams.

    This role requires a strategic thinker who can manage the operational aspects of customer success workflows, ensuring that internal systems and processes are aligned with the team's goals and best practices.

    The Manager of Operations will be responsible for maintaining and improving documentation, driving operational efficiency, and ensuring smooth coordination between the customer success, support functions and other internal departments.

    This role includes management responsibilities, overseeing a small team focused on configuring and maintaining the systems and tools used by the Customer Success and Support departments.

    Essential Functions and Responsibilities

    Configure and maintain the operational systems used by the Customer Success and Support teams (CRM, ticketing systems, knowledge bases, customer success platform).Develop, implement, and continuously improve workflows and processes to ensure customer success and support operations are efficient and scalable.Ensure that tools and systems (CRM, customer support platforms, etc.) are integrated and function cohesively to provide seamless customer experience.Ensure data accuracy and consistency across systems, assisting with the generation of reports and dashboards to track key customer success metrics.Create and maintain comprehensive documentation for customer success and support processes, ensuring clarity, consistency, and ease of access for team members.Develop, update, and enforce SOPs for various customer success and support activities (e.g., onboarding, escalation handling, ticket resolution).Manage a small team of operations coordinators or specialists, guiding their professional development and ensuring they meet operational goals.Work closely with cross-functional teams (Customer Success Managers, Support Representatives, Sales, Implementation, IT, and Product) to ensure smooth processes and seamless handoffs.Set clear performance goals for the operations team, monitor progress, and provide constructive feedback.Lead initiatives to streamline and improve customer success and support operations, utilizing feedback from customer-facing teams.Use data to identify inefficiencies, gaps, and opportunities for process optimization. Propose and implement solutions to improve performance and customer satisfaction.

    Required Skills and Experience

    Bachelor's degree in business, Operations Management, Information Systems, or a related field.5+ years of experience in operations, process management, or customer success.Proven experience with customer success and support systems.Strong experience in managing and configuring operational tools, customer-facing platforms, and internal systems.Deep understanding of process management and optimization, with the ability to translate complex workflows into clear, actionable steps.Proficient in configuring, managing, and troubleshooting customer success platforms and CRM systems. Comfortable using various software tools to analyze and manage data.Excellent written and verbal communication skills, with the ability to explain complex processes in a clear and concise manner.Strong analytical skills with the ability to identify issues, develop solutions, and implement process improvements.Exceptional attention to detail in managing systems, processes, and documentation to ensure accuracy and efficiency.Ability to collaborate with diverse teams (Sales, Product, IT, etc.) and drive alignment toward common goals.Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.Self-motivated, proactive, and comfortable working independently while also being a strong team player.Focused on delivering results, with a solutions-oriented mindset and a strong sense of accountability.

    At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.

    Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

    Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

    Let us start your future at Foundation!

    Foundation Software is an Equal Opportunity Employer.

    Read Less
  • Sr. Applications Developer  

    - Strongsville
    Job DescriptionJob DescriptionPOSITION SUMMARYJoin us to develop the f... Read More
    Job DescriptionJob Description

    POSITION SUMMARY

    Join us to develop the future of real-world, user-centered construction technology with a creative and fun team! Foundation Software is one of the fastest-growing private companies in the U.S. and a Northeast Ohio "top workplace." We're looking for permanent, full-time senior application developers.

    The position will help take our software to the next level through developing new software features and modifying/maintaining existing software. Sr. Application Developers participate in design and coding activities with our great team of developers. The ideal candidates will have strong knowledge in C#, Visual Studio, Windows Development (WPF and WinForms), and Microsoft SQL Server.

    What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company that offers manicures and pedicures in the office? We do! How about massages, house cleaning, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour - we offer all this and more!

    Essential Functions and Responsibilities:

    Develop new software services using C# / .NET / Web API / SQL Server / WinForms / WPF in AzurePerform architecture and design activities.Assume responsibility for ongoing architecture of software.Develop software according to end user requirements and quality standardsIdentify and implement programming patterns and establish standardsParticipate in code reviews to assist other developers and to enforce patterns and standards in the code baseRegularly participate in Story Grooming and Sprint Planning activitiesParticipate in project planning and/or provide accurate estimates on projects/tasksLead design sessions and participate in pair programming effortsSupport, troubleshoot and resolve production issues, including direct interactions with internal and/or external customers as neededSupervise and mentor other developersDemonstrate commitment to building your skills by constantly learning about new techniques and technologiesOther duties as assigned

    Required Skills and Experience:

    Bachelor's degree in Business Information Systems, Computer Science, or equivalent experienceMust understand and have practiced Agile Scrum developmentWorking experience with Microsoft Azure Cloud PlatformWorking experience with distributed version control systems such as Azure DevOps.Knowledge of API lifecycle management platforms.Strong working experience with Windows development (WPF/WinForms)Strong experience with MS SQL Server, SQL (TSQL), and database troubleshooting and plan optimization.Practical approach to development that balances the technical approach with business objectives and user needs5 years of development experience architecting and implementing solutions using the following technologies, methods, and languages.NET Core Web APIC#, LINQ, SQLVisual Studio and GITMicrosoft SQL ServerDependency injection and Unit TestingRESTAzure (Functions, Insights, Redis, SQL, Storage)MicroservicesWinForms and WPF (MVVM)Strong interpersonal skills and the ability to communicate effectively with internal cross functional teams, leadership, and external clients

    At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Our culture is a casual atmosphere, yet we get the job done. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.

    Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

    Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

    Let us start your future at Foundation!

    Foundation Software is an Equal Opportunity Employer.

    Read Less
  • Software Support Summer Hire 26  

    - Strongsville
    Job DescriptionJob DescriptionAre you an analytical person with a pass... Read More
    Job DescriptionJob Description

    Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your skills and make a real impact? Then look no further! Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location.

    Your tech-savviness and critical thinking skills will be put to the test as you provide exceptional customer service and ensure client satisfaction. As an onsite position, you will collaborate closely with our team in a fun and energetic environment. We offer a competitive salary plus bonus, giving you the opportunity to be rewarded for your hard work and dedication.

    Responsibilities:

    Respond to client inquiries addressing issues, answering questions, or providing assistance on software use or implementation.Spend 3-4 hours daily on the phone resolving client issues.Track client issues using CRM software and document details accurately.Collaborate with internal departments to report and address technical issues clients may be experiencing.Maintain expertise in software, new modules, and relevant industry factors.Adhere to all department and company standard operating procedures.Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties.Perform other duties as assigned.

    Skills Required for Success:

    Proven ability to provide top-level support to customers and associates.Excellent communication and critical thinking skills.Superior organizational skills and the ability to work effectively as a team member.Ability to independently address complex situations while following established protocols.Working knowledge of Microsoft Word and Excel.Detailed and accurate record-keeping skills.Basic math skills: accounting skills are a plus.Salesforce or other CRM software knowledge is a plus.College Degree in related field a plus but not necessary.In lieu of a degree, a comparable combination of education and experience may be considered.Accounting or Payroll knowledge a plus but not necessary.

    Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

    Let us start your future at Foundation!

    Read Less
  • Senior Technical Analyst  

    - Strongsville
    Job DescriptionJob DescriptionSenior Technical Analyst – Integration &... Read More
    Job DescriptionJob Description

    Senior Technical Analyst – Integration & Marketplace Services

    Strongsville, OH • On-Site

    Foundation Software is looking for a Senior Technical Analyst – Integration & Marketplace Services to help drive our growing integration ecosystem and marketplace platform.

    In this role, you'll partner with Product, Engineering, Architecture, implementation teams, vendors, and technology partners to deliver secure, scalable, and reliable integrations that power our products and customer experience.

    What You'll Do

    Support and enhance our enterprise iPaaS platform and API ecosystem.Gather requirements and translate business needs into technical solutions.Coordinate integration delivery across internal teams and external partners.Lead partner onboarding, marketplace certification, and operational support.Troubleshoot complex integration issues and improve reliability.Promote API-first design, reusable integration patterns, and operational excellence.

    What We're Looking For

    5+ years supporting enterprise software, APIs, or integration platforms.Experience with REST APIs, JSON/XML, OAuth, webhooks, and middleware/iPaaS solutions.Knowledge of cloud platforms (Azure, AWS, or GCP) and modern integration architectures.Strong analytical, communication, and cross-functional collaboration skills.

    Why Join Foundation?

    You'll play a key role in shaping the future of our integration platform, helping customers and partners connect with Foundation Software through scalable APIs, marketplace services, and modern cloud technologies.

    If you enjoy solving complex technical challenges while working across engineering, product, and partner teams, we'd love to hear from you.

    Read Less
  • Principal Software Architect  

    - Strongsville
    Job DescriptionJob DescriptionPrincipal Software ArchitectStrongsville... Read More
    Job DescriptionJob Description

    Principal Software Architect

    Strongsville, OH | Full Time

    About the Role

    Foundation Software is seeking an experienced Principal Software Architect to lead our software architecture team and provide technical leadership across the engineering organization.

    Working closely with the VP of Architecture, you'll help shape the technical direction of our platform, mentor architects and senior engineers, and guide the design of scalable, secure, and maintainable software solutions. This role is ideal for someone who enjoys influencing technical strategy while remaining hands-on through architecture reviews, design sessions, and solving complex engineering challenges.

    What You'll Do

    Lead and mentor the Software Architecture team.Partner with the VP of Architecture on architectural strategy and technology roadmaps.Guide solution architecture across cloud, desktop, APIs, and modernization initiatives.Lead architecture reviews and establish engineering standards and best practices.Mentor architects and senior developers.Promote scalable, secure, cloud-native application design.Evaluate emerging technologies, including AI, to improve our platform and engineering practices.Collaborate with Product, Engineering, QA, Security, Infrastructure, and DevOps to deliver high-quality solutions.

    Tech Stack

    Backend: .NET, C#, ASP.NET Core, REST APIs, Node.js, Express Frontend: React, Vue.js, TypeScript Cloud: Microsoft Azure (App Services, Functions, SQL, Storage, Redis, Application Insights), AWS and GCP Architecture: Microservices, Clean Architecture, Domain-Driven Design, API-First, Event-Driven Systems Data: SQL Server, PostgreSQL, MongoDB

    What We're Looking For

    12+ years of software engineering experience with enterprise applications.5+ years of software architecture experience.Experience leading or mentoring architects and senior engineers.Deep expertise in modern application architecture, cloud technologies, and software design patterns.Strong communication, collaboration, and technical leadership skills.Passion for mentoring teams and driving engineering excellence.

    Why Foundation?

    Join a collaborative engineering culture that values innovation, technical excellence, and work-life balance. We offer outstanding benefits, an award-winning workplace, and the opportunity to influence the future of construction software while working alongside talented engineers.

    Read Less
  • Pay Portfolio Manager  

    - Strongsville
    Job DescriptionJob DescriptionWhat is great about working for Foundati... Read More
    Job DescriptionJob Description

    What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company that offers manicures and pedicures in the office? We do! How about massages, house cleaning, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour - we offer all this and more!

    At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.

    Position Summary

    The Foundation Pay Portfolio Manager is responsible for managing and growing a portfolio of commercial card and automated payables clients. This role serves as the primary relationship manager for assigned clients, driving portfolio spend, revenue growth, client retention, product adoption, and overall profitability.

    The successful candidate combines strong financial and analytical capabilities with exceptional client relationship skills to identify growth opportunities, optimize payment programs, and deliver measurable value to clients.

    Essential Functions and Responsibilities

    Manage and grow an assigned portfolio of commercial card and automated payables clients, driving spend volume, transaction activity, product utilization, and overall revenue growth.Develop strategic account plans focused on portfolio optimization, client retention, supplier payments, AP automation adoption, and rebate generation.Serve as the primary relationship manager for client stakeholders across finance, treasury, accounts payable, procurement, and executive leadership.Conduct regular business reviews, analyze payment activity and portfolio performance metrics, and provide actionable recommendations to improve working capital, payment efficiency, and electronic payment adoption.Identify and execute opportunities for new product adoption, workflow enhancements, and expanded commercial card usage.Monitor portfolio health, proactively address attrition risks or declining spend trends, and create action plans for underperforming accounts.Prepare portfolio reporting, maintain account documentation and opportunity pipelines, and leverage analytics to identify growth opportunities.Partner cross-functionally with underwriting, onboarding, implementation, and sales teams to support client success, resolve complex issues, and generate referral opportunities.

    Skills and Experience Preferred

    1-3 years of experience in commercial payments, treasury management, commercial card, AP automation, banking, fintech, or related financial services.Proven experience managing client relationships and driving portfolio or revenue growth.Strong analytical, financial, communication, and presentation skills.Ability to interpret data and deliver strategic, actionable client recommendations.Experience with commercial card programs, automated payables, virtual card, and AP automation solutions.Knowledge of accounts payable workflows and treasury management services.Experience supporting middle market or commercial banking clients.

    Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

    Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

    Let us start your future at Foundation!

    Foundation Software is an Equal Opportunity Employer.

    Read Less
  • Engineering Manager  

    - Strongsville
    Job DescriptionJob DescriptionEngineering Manager (Hands-On Technical... Read More
    Job DescriptionJob Description

    Engineering Manager (Hands-On Technical Leader)

    At Foundation, we believe great engineering leaders stay close to the technology. We are looking for a hands-on Engineering Manager who enjoys leading engineers while staying close to architecture, design, and complex technical problem solving.

    This role is ideal for an engineer who has recently stepped into management (1–3 years) and wants to continue developing as a hands-on technical leader, balancing architecture influence, team mentorship, and delivery leadership.

    What You'll Do

    Provide hands-on technical leadership building scalable cloud applications across Azure and AWSLead by example through architecture guidance, design reviews, and mentoring engineers on complex technical challengesMentor engineers through code reviews, design discussions, and technical coachingHelp lead and grow a high-performing engineering team (onshore and offshore)Collaborate with Product, QA, Architecture, Security, and DevOps to deliver integrated solutionsPromote engineering excellence through SOLID principles, clean code, modern architecture patterns, and observabilityAssist with planning and execution across multiple product initiatives

    Tech Stack

    Backend: .NET, C#, REST APIs Frontend: TypeScript, React, Vue Cloud: Azure required, AWS a plus Data: SQL Server required, PostgreSQL a plus Architecture: API-first, event-driven systems Delivery: Agile

    What We're Looking For

    7+ years of software engineering experienceExperience mentoring engineers and leading technical initiativesStrong background in cloud-native architecture and modern application developmentPassion for technical leadership and building high-performing engineering teamsStrong communication, collaboration, and leadership skillsInterest in emerging technologies such as Generative AI is a plus, as we continue exploring AI-enabled capabilities in our platform

    Why Foundation?

    We offer a culture that invests in our people and work-life balance, including:

    On-site fitness center, personal training, and fitness classesMassages, manicures/pedicures, house cleaning, laundry serviceCatered lunches, monthly happy hours, and car washesGame room, kitchen, snacks, and coffeeStrong benefits including 401(k) match, tuition reimbursement, and full health coverage

    Foundation has been recognized as a 20-time NorthCoast 99 Top Workplace, a Plain Dealer Top Workplace, and repeatedly named to the Inc. 5000 fastest-growing companies list.

    Join us and help build the next generation of cloud software.

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  • Integrations Architect  

    - Strongsville
    Job DescriptionJob DescriptionPlatform Integrations Architect (.NET /... Read More
    Job DescriptionJob Description

    Platform Integrations Architect (.NET / Azure / iPaaS / API Platform)

    At Foundation Software, we're building the next generation of construction software by connecting products and services into a unified platform. Integrations enable our internal systems and partner applications to exchange data and support connected workflows.

    We are seeking a Platform Integrations Architect who will help execute and operationalize our integration strategy. This role is focused on designing and implementing integrations across products and partner systems using modern API, event-driven, and integration platform technologies.

    If you enjoy solving complex integration challenges, building scalable integration frameworks, and enabling connectivity across systems, we'd love to connect.


    What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company that offers manicures and pedicures in the office? We do! How about massages, house cleaning, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour - we offer all this and more!

    At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.

    Implement Platform Integration Architecture

    Design and implement integrations that align with the company's API-first and event-driven architecture standards across internal products and external partner systems.Translate integration strategy and architectural guidelines into scalable and maintainable technical solutions.

    Build and Operate Integration Platforms

    Implement integrations using .NET, REST APIs, Azure cloud services, and modern integration patterns.Configure and enable integrations using iPaaS platforms to accelerate partner connectivity.Support integration patterns including:API-based integrationsEvent-driven messagingData synchronizationWorkflow orchestration

    Evolve the API Platform

    Implement and maintain APIs leveraging API management.Ensure APIs follow established standards for security, performance, documentation, and lifecycle management.Help enable partner integration through well-documented APIs and integration tooling.

    Mature Integration Delivery & DevOps

    Implement DevOps practices for integrations including CI/CD pipelines, automated testing, and deployment automation.Maintain monitoring and observability for integrations to ensure reliability and operational transparency.Troubleshoot and resolve complex integration issues across systems.

    Collaborate Across Teams

    Work closely with product management, architecture, and engineering teams to support end-to-end business workflows.Assist engineering teams in implementing integration best practices.Contribute to continuous improvement of integration tooling, patterns, and development practices.

    Experience

    7+ years of experience building modern software systems.Experience designing and implementing system integrations and API-based architectures.Strong experience with .NET, C#, and REST API development.

    Integration Technologies

    Experience with iPaaS platforms such as Prismatic, MuleSoft, Boomi, or Workato.Experience building and operating an integration marketplace enabling internal teams and external partners to connect through standardized APIs and integration frameworks.Familiarity with enterprise integration patterns and distributed systems.

    Cloud & Platform Skills

    Experience building cloud-based solutions using Azure services such as API Management, Service Bus, Event Grid, or Functions.Understanding of event-driven architecture and modern integration patterns.

    DevOps & Delivery

    Experience with CI/CD pipelines and DevOps practices.Experience building and maintaining reliable integration pipelines and operational monitoring.

    Collaboration

    Strong communication skills and the ability to work across engineering, product, and support teams.Ability to translate architectural guidance into practical technical implementations.

    Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental. Now offering discounts on pet, home, and auto insurance through Liberty Mutual!

    Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

    Let us start your future at Foundation!

    Foundation Software is an Equal Opportunity Employer.

    Read Less

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