The Director, Real Estate leads the strategic and operational management of the company's real estate portfolio, encompassing owned and leased facilities across the network. They are responsible for overseeing real estate negotiations, market evaluations, facility planning, and compliance with applicable commercial property regulations. They partner closely with terminal, regional, and executive leadership to ensure real estate decisions align with operational, financial, and long term strategic objectives. They play a key role in ensuring that our facilities support operational excellence, cost efficiency, and organizational growth.
Responsibilities
Lead the evaluation, management, and optimization of the company's owned and leased real estate portfolio.
Manage and interpret market analyses to identify opportunities, challenges, and emerging trends relevant to facility planning.
Source, evaluate, and secure facilities that align with operational needs, growth plans, and financial goals.
Negotiate, structure, and finalize lease agreements, renewals, subleases, acquisitions, dispositions, and terminations.
Advise leadership on regional and local real estate availability, trends, risks, and considerations affecting operations.
Oversee ongoing lease, sublease, and occupancy obligations to ensure compliance and cost effectiveness.
Provide guidance to terminal and regional teams on facility maintenance responsibilities, landlord relations, and contractual obligations.
Analyze operating center P&L expectations related to renewals, relocations, and facility maintenance; monitor real estate transactions against approved budgets.
Develop, model, and evaluate full project cost structures, including capital investments, returns, escalations, and ground leases.
Coordinate with external brokers, consultants, and service providers to ensure timely and accurate real estate execution.
Maintain current knowledge of relevant building codes, commercial property laws, and applicable state and federal regulations.
Communicate the status of active real estate transactions to local, regional, and executive leadership.
Collaborate with internal stakeholders across the organization to ensure timely, coordinated site delivery, relocation, and/or termination.
All other duties as assigned to meet evolving business needs.
Qualifications
Education: Bachelor's degree in business administration, finance, real estate, or a related field from an accredited college or university.
Certification/Licensure: Real estate licensure preferred, not required.
Experience: 8+ years of professional commercial or industrial real estate experience, including negotiation, acquisitions, financial analysis, and facility transactions.
Strong negotiation, communication, and interpersonal skills with the ability to influence internal and external stakeholders.
Proven ability to manage multiple priorities independently in a fast paced environment while delivering high quality outcomes.
Strong analytical and financial skills; expertise in building financial modeling and data visualizations.
Prior experience in the transportation or logistics industry preferred.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Environment: Comfort commuting to/from and working in a 100% on site setting (listed in this posting), with travel for related meetings/events.
Forward Air is an Equal Opportunity Employer
Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs
The Account Manager role is a position that will execute on specific, defined objectives to exceed customer expectations and augment primary selling activities in the areas of account adoption, retention, and expansion to minimize customer churn and maximize portfolio penetration of customer accounts. The Account Manager role will also conduct ongoing customer post-sale performance analysis and link appropriate resources to address evolving customer needs. The role will support Forward customers and be measured on customer growth, expansion and retention targets.
Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!
Core Responsibilities & Duties:
Drive customer and revenue retentionWork through new business onboarding and implementation as a liaison between sales and the customer enablement/onboarding teams to transition prospects into active users and improve new business acquisition ratesFoster outstanding customer relationships by providing input to business reviews, project managing solutions, exhibiting outstanding communication skills, both oral and writtenLeverage tools and dashboards to understand the customer's business and supply chain to analyze customer needs to engage internal partners to develop and implement solutionsPenetrate the customer's organization to develop an understanding of the customer's business and supply chain post sale needs to enhance customer experienceCollaborate with internal Forward business partners including sales and operations to ensure the customer's needs are met while creating a customer-specific fact base to project manage root cause----corrective action as necessaryUtilizing and mastering our CRM application "Salesforce.com"Contribute to customer adoption of the Forward portfolio of services as well as tools and technologies to simplify and improve overall customer experienceDemonstrate integrity, initiative, organization, discipline, and adaptability while working in a dynamic selling environmentProvide customer contact in an assigned territory necessary to achieve retention, renewals and revenue expansion as measured by expanded use of the Forward portfolioWork directly with clients to help solve their problems and ensure their satisfaction while they are an active accountOther duties as assignedQualifications:
Bachelor's degree in Business, Sales, or a related field preferred3+ years of experience in account management, preferably in the transportation or logistics industryProven track record of achieving sales targets and growing accountsExcellent communication, negotiation, and interpersonal skillsStrong problem-solving and decision-making abilitiesAbility to work independently as well as in a team environmentKnowledge of CRM software (Salesforce) and Microsoft Office SuiteSkills:
The ideal candidate will possess a "can do" attitude with a "will do" work ethicMust have the ability to work in a fast paced/high volume sales environmentForward Air is an Equal Opportunity employer
Read LessThe Account Manager role is a position that will execute on specific, defined objectives to exceed customer expectations and augment primary selling activities in the areas of account adoption, retention, and expansion to minimize customer churn and maximize portfolio penetration of customer accounts. The Account Manager role will also conduct ongoing customer post-sale performance analysis and link appropriate resources to address evolving customer needs. The role will support Forward customers and be measured on customer growth, expansion and retention targets.
Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!
Core Responsibilities & Duties:
Drive customer and revenue retentionWork through new business onboarding and implementation as a liaison between sales and the customer enablement/onboarding teams to transition prospects into active users and improve new business acquisition ratesFoster outstanding customer relationships by providing input to business reviews, project managing solutions, exhibiting outstanding communication skills, both oral and writtenLeverage tools and dashboards to understand the customer's business and supply chain to analyze customer needs to engage internal partners to develop and implement solutionsPenetrate the customer's organization to develop an understanding of the customer's business and supply chain post sale needs to enhance customer experienceCollaborate with internal Forward business partners including sales and operations to ensure the customer's needs are met while creating a customer-specific fact base to project manage root cause----corrective action as necessaryUtilizing and mastering our CRM application "Salesforce.com"Contribute to customer adoption of the Forward portfolio of services as well as tools and technologies to simplify and improve overall customer experienceDemonstrate integrity, initiative, organization, discipline, and adaptability while working in a dynamic selling environmentProvide customer contact in an assigned territory necessary to achieve retention, renewals and revenue expansion as measured by expanded use of the Forward portfolioWork directly with clients to help solve their problems and ensure their satisfaction while they are an active accountOther duties as assignedQualifications:
Bachelor's degree in Business, Sales, or a related field preferred3+ years of experience in account management, preferably in the transportation or logistics industryProven track record of achieving sales targets and growing accountsExcellent communication, negotiation, and interpersonal skillsStrong problem-solving and decision-making abilitiesAbility to work independently as well as in a team environmentKnowledge of CRM software (Salesforce) and Microsoft Office SuiteSkills:
The ideal candidate will possess a "can do" attitude with a "will do" work ethicMust have the ability to work in a fast paced/high volume sales environmentForward Air is an Equal Opportunity employer
Read LessPosition: Warehouse Associate Lead
Available Schedule: 2nd shift
Compensation: $21.00-$23.00 per hour
Job Description:
The Warehouse Associate Lead is responsible for their departmental organization, scheduling of staff, and directing of the warehouse on a day-to-day work plan. This individual is responsible for contributing to warehouse safety, assignment accuracy, productivity levels, and facility maintenance. The Warehouse Associate Lead will assist in coordinating warehouse activities under the direction of the Supervisor or Manager.
Core Responsibilities & Duties:
Follow Standard Operating Procedures (SOP) to maximize warehouse efficiencySupport and implement the companys initiatives to promote positive employee morale and team buildingEnforce warehouse safety programs to provide a safe and clean work environmentProvide direction and motivation for the floor team to promote efficiency, quality, and accuracyMonitor warehouse overtimeAssist in distributing work to associates to meet daily production goalsAssist in training for new hires and additional training for the team as neededIdentify and communicate safety hazards or incidentsOther duties as assigned
Job Requirements & Qualifications:
Ability to operate various types of equipment including manual pallet jack, electric pallet jack, etc.Proficient experience utilizing Microsoft Office Suite, Adobe Acrobat, Power Point and Excel Strong attention to detail Interpersonal skills necessary to communicate effectively with candidates and employees? Strong organizational, interpersonal and communication skills, both written and verbal??? Must be able to work effectively in a fast-paced environmentAbility to frequently lift up to 50 lbsMust be able to work a flexible scheduleOrganize and prioritize responsibilities and duties effectively
What We Offer:
Competitive base salaryPaid time off within the first year of employment, sick time and holidaysCompany provided life insuranceHealth, vision, and dental insurance optionsCommuter benefit planOptional supplemental life insurance401(k)A great place to work with a terrific culturePosition: Cargo Handler Supervisor
Pay Rate: Up to $65k per year
Schedule Wednesday - Saturday 12pm - 10pm or close
Job Description:
Forward Air is seeking a capable and career-oriented Cargo Handler Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.
Core Responsibilities & Duties:
Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operationsDirectly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailersAssign job tasks to workers according to unloading and loading schedulesProvide guidance to subordinates on goals and objectives on a weekly basisField customer calls on service issues, special service request, rates and new accountsEnsure proper maintenance of facility, forklift equipment, trailers and handling suppliesExecute appropriate load plans and proper load balance to ensure safe vehicle operationCoordinate work assignments, monitor performance, and provide training on relevant job dutiesMaintain facility appearance, condition and securityMaintain record of those responsible for trailer seal verificationsPerform security checks when facility is dark or during Holiday breaksPerform facility inspectionsAssist in the loading and unloading of trailersFoster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of TransportationManage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the roadMust be able to frequently lift and/or move up to fifty (50) poundsMust be able to occasionally lift and/or move up to ninety (90) poundsOther duties as assignedQualifications:
Strong team player that thrives in a fast-paced environmentAbility to drive performance of direct reports and lead a team in a lean manufacturing environmentPrior air freight experience is requiredInternational/Import experience is a plusMust have two (2) or more years of supervisory experience in a high-volume, fast-paced environmentMust possess demonstrated leadership abilityKnowledge of proper freight handling techniquesKnowledge of Hazardous Materials handlingAbility to communicate effectively with all levels of operationsMust be flexible to work weekends and nightsForklift and general freight handling experienceSkills:
Ideal candidate will possess a can do attitude with a will do work ethicMust have the ability to work in a fast paced environmentGeneral computer skills - Microsoft Office, Outlook, AS400Excellent communication and problem solving skillsForward Air is an Equal Opportunity employer.
Read LessPosition: Business Development Representative
Location: Chicago, IL, Los Angeles, CA, New York, NY, Newark, NJ, Dallas, TX, Miami, FL
Compensation: $50,000-60,000 plus commission
Job Description:
Business Development Representative (BDR) is responsible for generating new business opportunities within the logistics and transportation sector. This role focuses on outbound prospecting, qualifying leads, supporting the sales pipeline, and collaborating with internal teams to deliver tailored logistics solutions. Success in this role requires strong communication, resilience, curiosity, and a desire to grow within a fast?paced environment.
Key Responsibilities
Conduct outbound outreach including cold calling, email, and LinkedIn engagement.Research and profile target accounts to identify decision?makers and shipping needs.Utilize CRM and sales tools to track buyer intent, identify opportunities, and manage outreach cadences.Qualify leads by understanding customer requirements, pain points, and logistics challenges.Schedule introductory meetings or demos for Sales Leaders and Account Managers.Maintain accurate CRM records for all interactions, statuses, and activities.Assist in onboarding new accounts by gathering necessary details and supporting operational teams.Build rapport with prospects and existing customers through consistent, professional communication.Turn one?time opportunities into long?term shipping partnerships.Provide responsive service for inbound inquiries when needed.Learn and communicate core logistics services including LTL, FTL, intermodal, drayage, air/expedited, and international freight.Collaborate with pricing, carrier procurement, operations, and customer service teams to support customer needs.Provide feedback to Product Marketing, Sales Enablement, and leadership on customer objections and market trends.Meet or exceed monthly activity KPIs (calls, emails, outreach volume).Contribute to pipeline creation by consistently booking qualified meetings.Support additional tasks or projects to improve sales efficiency.Qualifications
Strong verbal and written communication skills.High energy, initiative, and resilience in a metrics?driven environment.Ability to manage time, stay organized, and maintain CRM accuracy.Proficiency with Microsoft Office and basic familiarity with CRMs.12 years of experience in sales, customer facing roles, or logistics.Bachelor's degree in logistics, business, marketing, or related field.Understanding of transportation modes, freight pricing, and supply chain basics.Experience with tools such as Salesforce, SalesLoft/Outreach, ZoomInfo, or LinkedIn Sales Navigator.Forward Air is an Equal Opportunity Employer
Read LessPosition: Warehouse Associate
Available Schedule:
Monday through Friday, 2:00 PM - 10:45 PMMonday through Friday, 5 AM- 1:45 PMCompensation: $18.00 per hour
Job Description:
Warehouse Associate is responsible for overseeing daily inventory control operations within the warehouse and supervising inventory team members to ensure accuracy, organization, and efficiency. This role ensures that all inventory activities are conducted in compliance with company policies and standard operating procedures, supporting both operational performance and client satisfaction. The warehouse associate collaborates closely with the Operations Manager and cross-functional teams to identify process improvements and maintain best practices in inventory management.
Core Responsibilities & Duties:
Perform daily cycle count tasks to the inventory team.Identify priority areas for cycle counts and ensure completion in a timely manner.Investigate major inventory discrepancies and investigate to resolve them.Perform and approve inventory adjustments in warehouse systems to ensure record accuracy.Oversee labeling, storage, and organization of inventory within all warehouse locations.Ensure the inventory control area and storage zones remain clean, organized, and compliant with safety standards.Manage and report key performance indicators (KPIs) related to inventory accuracy and performance.Support third-party audits and client-requested cycle counts or physical inventories.Collaborate with Customer Service and the Inventory Operations Manager on discrepancy reporting and resolution.Ensuring adherence to established SOPs and role expectations.Review material movements and transactions to identify process improvement opportunities.Assist with client Quality Control (QC) requests according to established procedures.Manage the internal picking error log and coordinate restocking of returned inventory.Ensure all inventory control staff follow company policies, procedures, and safety regulations.Report accidents or injuries immediately to management and HR with proper documentation.Submit Time & Attendance records accurately and on time.Promote respectful communication, teamwork, and professionalism within the department.Other duties as assigned.Qualifications:
Minimum of 3 years of experience in inventory control or warehouse operations.Proven experience with cycle counting, reconciliations, and variance resolution.Proficiency in Microsoft Office 365 (Excel, Outlook, Word).Experience with Warehouse Management Systems (WMS).Strong understanding of inventory processes, metrics, and reporting.Excellent verbal and written communication skills.Ability to train, coach, and lead team members effectively.Strong organizational and time management skills.Ability to work independently with minimal supervision.Must be flexible with scheduling and available to work overtime as business needs dictate.Ability to lift up to 50 lbs. and work on feet for extended periods in a fast-paced environment.Skills:
Detail-oriented with strong analytical and problem-solving abilities.Effective leadership and team-building skills.Strong customer service and interpersonal communication skills.Ability to multitask and prioritize in a fast-paced, metric-driven environment.Commitment to safety, accuracy, and operational excellence.Self-starter with initiative and accountability.Forward Air is an Equal Opportunity Employer
Position: Cargo Handler - Part Time
Pay Rate: $20.00 per hour
Schedule: M-F 7am - 12pm
Job Description:
Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.
Core Responsibilities & Duties:
Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scannersUse handheld scanners to efficiently track and maneuver freight through our distribution networkAccurately label boxes and prepare freight for shipmentSafely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forkliftsMust be able to obtain certification and safely operate forklift and other machinery as requiredVerify documentation and condition of freight to assure quality standards are achievedMust be able to frequently lift and/or move up to fifty (50) poundsMust be able to occasionally lift and/or move up to ninety (90) poundsMaintain a clean and safe working environmentOther duties as assignedJob Requirements & Qualifications:
Excellent communication and problem solving skillsStrong team player that thrives in a fast-paced environmentMust be flexible to work weekends and overtime as neededForklift and general freight handling knowledge is a plusMust be 18 or olderForward Air is an Equal Opportunity employer.
Position: Cargo Handler/Forklift Operator - Part Time
Pay Rate: $17.25
Schedule: M-F 4am - 9am
Job Description:
Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.
Core Responsibilities & Duties:
Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scannersUse handheld scanners to efficiently track and maneuver freight through our distribution networkAccurately label boxes and prepare freight for shipmentSafely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forkliftsMust be able to obtain certification and safely operate forklift and other machinery as requiredVerify documentation and condition of freight to assure quality standards are achievedMust be able to frequently lift and/or move up to fifty (50) poundsMust be able to occasionally lift and/or move up to ninety (90) poundsMaintain a clean and safe working environmentOther duties as assignedJob Requirements & Qualifications:
Excellent communication and problem solving skillsStrong team player that thrives in a fast-paced environmentMust be flexible to work weekends and overtime as neededForklift and general freight handling knowledge is a plusMust be 18 or olderForward Air is an Equal Opportunity employer.
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