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FOCUS GROUP SERVICES LLC
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  • Assistant Chef I  

    - 08640
    Job DescriptionJob DescriptionJob Description Summary of Job Scope and... Read More
    Job DescriptionJob Description

    Job Description

    Summary of Job Scope and Expectations:

    The Assistant Chef I is responsible for assisting with food preparation, with accountability for:

    Ensuring Workability, Intensity & IntegrityPerforming Back of House (BOH) responsibilities as directed by Assistant Chef II and IIIPreparing rice and chow meinPerforming cleaning and sanitizing tasks

    Essential functions:

    The essential functions in this job description are not all-inclusive of this job’s duties and

    responsibilities. Reliable and dependable attendance is required.

    Descriptions

    People

    Culture: Lives and cultivates Focus’s Mission, Culture, and Values to ensure the Focus’s vision is alive and in action.Work Environment: Participates in creating a safe and empowering environment for Team Focus to listen, appreciate and challenge each other. May propose ways to improve processes.

    Guest

    Exceptional Guest Experience: Builds emotional connection with Guests through Food, Service & Ambiance. Assists with all food preparation to meet Guest needs. Cooks or heats

    items that require the deep fryer, steamer, grill or microwave, including rice and chow mein,

    Store Environment: Maintains a clean, safe, and sanitary store environment in compliance with Operations standards. Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals. Ensures compliance with all food safety, work

    safety, and sanitation requirements.

    Operations: Upholds high Operations Standards and being the Best. Operates all kitchen equipment, including the Chinese knife and wok, following proper procedures and safety guidelines. Organizes and properly stocks storage area for utensils and other food and non-

    food items. May perform Brand Ambassador’s (FOH) responsibilities as needed.


    Education and Experience:

    Some high schoolPrefer some Operations experience

    Food Safety:

    Local/municipal requirements, such as Food Handler certification, acquired at applicant’s own

    expense

    Knowledge, Skills and Abilities:

    Embody Focus’s Mission, Values, Culture, and EnvironmentBasic understanding of all Operations practices and conceptsBasic knowledge of recipes and cooking activitiesAbility to cook rice and chow mein and learn to cook some entreesAbility to learn basic FOH responsibilitiesUnderstanding of work and food safety and application of the work and food safety checklistsUnderstanding of proper procedures for handling cleaning chemicalsBe a Team Builder by being a Trusted LeaderBe a champion in Community OutreachEmbraces change and continuous learning


    Competencies:


    The following are Focus Mindset and Leadership Behaviors for Operations Associates (Core People Development Competencies indicated in bold):


    Customer FocusSelf KnowledgeInterpersonal SavvyDrive for ResultsCareer AmbitionIntegrity and Trust


    Success Measures:

    Contribute to building and sustaining the Focus Mission and CulturePerform assigned responsibilities according to standard Operations practiceConsistently earn positive feedback from store Associates and Operations Leader

    Career Progression:

    The following job titles or job categories are examples of potential career opportunities and are not intended as a guarantee of promotion. These career paths can change at any time.

    Assistant Chef II and III



    Work Environment:


    Store Conditions:

    Counter areas often hot with steam from induction tableHot kitchens with high noise levelsLimited work space depending on location

    Physical Requirements:

    Remains standing for long periods of timeReaches across counter tops measured at 36 inchesAbility to lift and carry up to 50 lbsOccasionally reaches high storage shelving with use of step ladderPerforms repetitive tasksCross training may include use of Chinese cook knife, wok, and other restaurant equipmentWorks efficiently in a fast paced environment with hot and cold foods Read Less
  • Brand Ambassador I  

    - 08640
    Job DescriptionJob DescriptionJob Descriptions:Summary of Job Scope an... Read More
    Job DescriptionJob Description

    Job Descriptions:

    Summary of Job Scope and Expectations:

    The Brand Ambassador is responsible for providing quality service to Guests, with accountability for:

    Ensuring Workability, Intensity & IntegrityPerforming Front of House (FOH) responsibilities as directed by Shift LeaderGreeting Guests, serving food, and handling payment at the cash registerMaintaining the cleanliness and appearance of the store

    Essential Functions:

    The essential functions in this job description are not all-inclusive of this job’s duties and

    responsibilities. Reliable and dependable attendance is required.

    Descriptions

    People

    Culture: Lives and cultivates Focus’s Mission, Culture and Values to ensure the Focus’s vision is alive and in action.Work Environment: Participates in creating a safe and empowering environment for Team Focus to listen, appreciate and challenge each other. May propose ways to improve processes.

    Guest

    Exceptional Guest Experience: Builds emotional connection with Guests through Food, Service & Ambiance. Provides quality service to Guests. Greets Guests in a courteous and hospitable manner. Provides requested information regarding the menu, and handles Guest questions and complaints effectively. Monitors food quality and provides feedback to the

    Restaurant Leader, Operations Leader, and/or Chef/Assistant Chef.

    Store Environment: Maintains a clean, safe, and sanitary store environment in compliance with Operations standards. Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals. Ensures compliance with all food safety, work

    safety, and sanitation requirements.

    Operations: Upholds high Operations Standards and being the Best. Serves accurate portions from the steam table; manages steam table with fresh and presentable quality food, and orders the appropriate amount of food during busy and slow periods. Takes catering orders and ensures orders are properly filled in accordance with Guest request. May perform Assistant Chef (BOH) responsibilities as needed.

    Finance

    Cash Handling: Follows Focus Group cash handling procedures and policy, including cash, credit cards, gift cards and other payment methods accepted by the company. Operates the POS and Computer system accurately. May perform cash register opening and closing procedures.

    Job Requirements:

    Education and Experience:

    Some high schoolPrefer some Operations experience

    Food Safety:

    Local/municipal requirements, such as Food Handler and ServSafe certifications, acquired at applicant’s own expense

    Knowledge, Skills and Abilities:

    Embody Focus’s Mission, Values, Culture, and EnvironmentBasic understanding of all Operations practices and concepts, including store opening and closingKnowledge of cash handling policy and proceduresKnowledge of steam table operations, serving protocols, and menuAbility to consistently apply Focus Group cash handling policy and proceduresAbility to perform all FOH dutiesAbility to learn basic cooking (chow mein and rice)Understanding of work and food safety and application of the work and food safety checklistsUnderstanding of proper procedures for handling cleaning chemicalsBe a Team Builder by being a Trusted LeaderBe a champion in Community OutreachAbility to embrace change and continuous learning

    Competencies:

    The following are Focus Mindset and Leadership Behaviors for Operations Associates (Core People Development Competencies indicated in bold):

    Self KnowledgeCustomer FocusInterpersonal SavvyDrive for ResultsCareer AmbitionIntegrity and Trust

    Success Measures:

    Contribute to building and sustaining the Focus Mission and CulturePerform assigned responsibilities according to standard Operations practiceConsistently earn positive feedback from store Associates and Operations Leader Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany