We are looking for a friendly, organized, and professional Front Desk Agent to join our hotel team for the morning shift. The ideal candidate will provide excellent guest service, handle front desk operations efficiently, and help create a welcoming experience for all guests.
Job Title
Hotel Front Desk Agent – Morning Shift
Schedule
Morning Shift: 7:00 AM – 3:00 PM
Includes weekends and holidays as needed.
Responsibilities
Greet and welcome guests with a positive attitudeCheck guests in and out quickly and accuratelyAnswer phone calls and respond to guest questionsManage reservations and room assignmentsProcess payments and maintain guest recordsCommunicate with housekeeping and maintenance teamsHandle guest concerns professionally and efficientlyProvide information about hotel amenities and local attractionsKeep the front desk and lobby area clean and organizedRequirements
High school diploma or equivalentPrevious hotel or customer service experience preferredStrong communication and customer service skillsBasic computer knowledge and ability to learn hotel softwareProfessional appearance and dependable attendanceAbility to multitask in a fast-paced environmentSkills
Customer serviceCommunicationOrganizationProblem-solvingAttention to detailTeamworkBenefits
Competitive hourly payEmployee discountsPaid trainingFlexible schedulingOpportunities for advancementPay
Hourly pay based on experience.
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