FM Approvals is an international leader in third-party testing and certification services. We test property loss prevention products and services-for use in commercial and industrial facilities-to verify they meet rigorous loss prevention standards of quality, technical integrity and performance. How? By employing a worldwide certification process that's backed by scientific research and testing, and over a century of experience.
A mid-level auditor position within the Auditing and Quality Assurance department. The role of the Quality Auditor is expected to independently schedule and conduct conformity assessment audits at customer locations. Audits include various manufacturers responsible for producing products for compliance with FM Approvals requirements . FM Approved products cover a wide range of electrical, fire protection, and building materials equipment. The incumbent is expected to possess a solid auditing foundation with a demonstrated proficiency in conducting conformity assessment audits.
This role will support a team of dedicated auditors who focus on conducting customer at location on-site compliance audits. The role requires approximately 70% travel, and 30% travel may require overnight stays.
Key Responsibilities:
Conduct on-site audits of manufacturing facilities to verify compliance with FM Approvals requirements Review technical documentation, product markings, inspection equipment, and calibration records for compliance Deliver clear, professional audit reports and communicate findings with all stakeholders Build strong relationships with manufacturers by managing customer interactions and maintaining integrity, impartiality and confidentiality throughout the audit process Document facts and observations to support audit findings and conclusions Efficiently manage audit schedules Qualifications: Bachelor's Degree in one of the following disciplines: Electrical, Mechanical, Chemical, Industrial Engineering or a science-based equivalent degree 5+ years of manufacturing process experience 5+ years of related quality assurance and quality auditing experience Possess strong organizational, critical thinking, analytical and problem-solving skills A strong communicator-both written and verbal-with excellent interpersonal skills. Valid driver's license requiredRequired Skills:
Self-motivated and detail-driven professional with a passion for quality and compliance Experienced in manufacturing, quality control, and audit practices Comfortable working independently and managing your own schedule Tenured audit experience with demonstrated proficiency performing conformity assessment audits Ability to obtain and assess objective evidence throughout the audit process while acting impartially and maintaining confidentiality Observe, document, and evaluate audit observations while effectively managing customer interactions throughout the audit process Possess critical thinking, analytical and problem-solving skills Computer literacy with demonstrated proficiency in Microsoft Office Suite Experience with various measurement tools such as pressure gauges, calipers, voltmeters, etc. Ability to read and interpret engineering technical drawings
Preferred Skills
Lead Auditor, Quality Engineer, or Quality Manager Supplier Quality Engineer, (SQE), experience ASQ certifications such as CQA, CQE, or equivalent Lead Auditor Certification Familiarity with CSA/UL/TUV or equivalent regulations and standards Familiarity with ISO 9001 or equivalent Quality Management Systems
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM Approvals is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Read LessEstablished nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
FM is seeking a Senior Research Engineer to advance scientific understanding, develop testing methodologies and standards, and create engineering solutions in the field of battery safety. The ultimate goal is to support industrial property loss prevention by conducting high quality research focused on thermal and fire hazards associated with batteries, with a near term emphasis on lithium-ion systems used in data center and renewable energy applications.
Responsibilities
Develop and perform thermal and fire safety experiments at multiple battery scales - cell, module, unit, and high voltage-system levels.Advance existing experimental capabilities and methods to support the development of standardized testing for hazard evaluation and protection of battery systems.Analyze experimental data and prepare high-quality documentation.Communicate test methods, results, and engineering recommendations to internal and external stakeholders, including collaborators, clients, and industry partners.Manage all aspects of project management, including proposals, planning, execution, reporting, and engineering application. Qualifications: A Master's degree with 3 years of experience, or a PhD degree in Mechanical, Chemical Engineering, Fire Protection Engineering, or a closely related field.Strong understanding of existing and emerging battery technologies, heat transfer, fluid mechanics, and combustion.Hands-on experience with battery fire testing and associated experimental approaches in fire science.Experience with high-voltage battery system testing, such as BESS or UPS systems, is highly desirable.Strong written and verbal communication skills and a demonstrated ability to develop effective solutions to complex technical challenges.Strong interpersonal and teamwork skills, with the ability to productively collaborate in an interdisciplinary research environment.The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Read LessEstablished nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
FM Boiler Re is a division of FM and has been providing boiler and machinery insurance in North America for more than 130 years. FM Boiler Re specializes in providing Equipment Breakdown reinsurance and related services to insurance companies throughout North America. Our products are developed in partnership with primary insurance companies, reinsurance intermediaries and agents/brokers.
We are seeking a highly motivated and results-driven Sales Executive to join our team. The ideal candidate will be responsible for generating new business opportunities, managing prospect/client relationships, and driving revenue growth. This role requires strong communication skills, sales acumen and aptitude, a strategic mindset, and the ability to thrive in a fast-paced environment. Please note that this role can be hybrid. Key responsibilities Include:
Identify and develop new business opportunities through direct prospecting, networking, and market research. Build and maintain strong relationships with prospects ensuring their conversion to long-term partnerships. Conduct presentations and demonstrations to prospective clients. Negotiate contracts and close deals to achieve sales targets. Collaborate with internal teams to ensure seamless delivery of products/services. Maintain accurate records of sales activities and pipeline in CRM systems. Stay informed about industry trends, competitor activities, and market conditions. Working in partnership with FM Boiler Re Reinsurance Territory Managers and other functional disciplines, the principle role of the New Business Development Executive will be to develop, and secure new Equipment Breakdown reinsurance assumed treaty partnerships primarily in the East Coast region of the U.S. This team member will develop timely, professionally-accepted means of communication to develop and nurture long-term relationships with prospective Partner insurance Companies at various stages in the Equipment Breakdown product and sales life-cycle. This position will also lead for Prospecting and On-boarding phases which include coordinating activities, establishing timelines, confirming results and resolving implementation challenges. This team member will also be active in the insurance community by participating in meetings, conferences, and appearing at industry related functions in support of developing relationships and obtaining opportunities for FM Boiler Re to compete for new business. Qualifications:• Bachelor's degree in Business, Marketing, or related field.
• Relevant insurance and reinsurance industry designations preferred.
• Six plus years in the insurance industry with knowledge of the Equipment Breakdown insurance, reinsurance and related services marketplace along with an overall understanding of insurance company operations.
• Proven track record of meeting or exceeding sales targets.
Skills/Knowledge:
• Extensive knowledge of policy forms, underwriting, engineering, processing, claims adjustment, the competitive landscape, professional reinsurers, and brokers.
• Excellent interpersonal, written, presentation, negotiation, and sales skills.
• Strong organizational and time management abilities
• Proficiency in CRM software and Microsoft Office Suite.
• Normal office environment with extended time with prospective Partner insurance Companies during and after regular work hours. This position will be out of the office making calls 20% - 50% of the time and may require up to and over 30% overnight travel.
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Read LessEstablished nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
Summary
This role will lead FM's global social media presence across platforms, providing strategic oversight and driving day-to-day execution. This role shapes how FM shows up in the market as a B2B leader, elevating executive and subject-matter thought leadership, supporting commercial priorities (including demand generation), and enabling consistent, high-impact storytelling across regions and businesses.
Responsibilities include a blend of strategy and execution: able to set a multi-year vision, build operating rhythms and governance, and personally driving high-quality execution across content, community, platforms, paid/organic alignment, measurement, and reputation protection. This leader also brings effective AI fluency, applying AI-enabled tools to accelerate insight generation, content development, and optimization while ensuring appropriate human judgment, brand standards, and use.
Schedule & Location
This position can be based at one of the following FM locations; Boston, MA, NYC, NY, Norwood, MA or Johnston, RI. This is a full-time office-based position with flexibility for two remote working days each week, based on business needs.
Domestic and international travel is required 10% throughout the year.
Responsibilities
Own and continuously evolve FM's global social media strategy aligned to business objectives, with a clear B2B point of view tailored to FM's priority audiences (e.g., C-suite leaders, risk managers, brokers, and industry stakeholders).
Define a differentiated content and channel strategy that advances FM's leadership narrative and supports priority initiatives (e.g., demand generation and product/industry programs).
Lead global platform expansion and governance, including launching and scaling region/country-specific presences where strategically important (mirroring the approach referenced internally, such as country-specific LinkedIn showcase pages).
Establish an experimentation roadmap to evaluate and launch new platforms and formats (e.g., emerging channels, new ad formats, influencer and creator partnerships), with clear business cases and success metrics.
Executive Social Media & Thought Leadership Engine
Build and run an executive social media program that amplifies the voices of FM leadership and subject matter experts, increasing visibility and credibility through consistent, high-quality thought leadership.
Partner closely with teammates in Marketing, Communications, PR, and key leaders to identify themes, craft narratives, and establish content that is authentic and aligned to business priorities.
Provide strategic counsel to senior leaders on social presence, platform behavior, and reputation considerations in high-visibility moments.
Execution Excellence: Content, Publishing, Community, and Campaigns
Own the global social content operating model: editorial planning, content development, publishing cadence, creative standards, community engagement, escalation, and performance optimization.
Ensure social supports integrated marketing motions (e.g., campaigns, events, reports/webinars) as an "always-on" continuity layer - and that content is adapted appropriately by platform, audience, and region.
Improve social contribution to B2B pipeline and lead generation in partnership with Digital Marketing (e.g., LinkedIn optimization, audience targeting, campaign integration, landing page and asset promotion).
This position will be supported by a defined execution model (internal and/or agency) and clear decision rights across Marketing, Communications, PR, Legal, and regional stakeholders. The Director owns the operating model, standards, prioritization, and outcomes, and leverages that support model to execute consistently and at scale.
Governance, Brand Stewardship, and Risk Management
Establish and maintain enterprise governance frameworks: decision rights, content standards, approvals, brand voice, access controls, and crisis/escalation protocols.
Ensure all social activity aligns with FM's internal social media guidelines and confidentiality expectations; reinforce best practices and enable teams to participate appropriately without introducing risk.
Lead regular audits of accounts, access, and agency/vendor permissions, ensuring platform access is role-appropriate and reviewed on a consistent cadence.
Measurement, Analytics, and Continuous Optimization
Define KPIs and reporting that link social outcomes to business value (awareness, engagement, traffic/conversions, executive visibility, recruitment enablement, and demand generation contribution).
Work with the team to build performance management system that turns insights into action (creative optimization, content mix, platform strategy, audience targeting, and investment recommendations).
AI Fluency & Modern Marketing Enablement
Use AI tools to accelerate research, social listening insight generation, content ideation, drafting, personalization at scale, and optimization, while applying strong human judgment, brand standards, and responsible governance.
Partner with stakeholders to ensure AI-enabled social practices remain focused on business outcomes (e.g., efficiency gains, reputation impact, engagement quality, and measurable value).
Team, Agency, and Stakeholder Leadership
Lead and develop a high-performing social team (blend of internal and agency); set clear standards and performance expectations.
Collaborate cross-functionally with PR, Brand, Integrated Marketing, Digital Marketing, Marketing Analytics, Regional Marketing, Communications, and Legal as needed.
Qualifications:Required Education
Bachelors Degree.
Required Work Experience
Minimum of 10+ years' relevant work experience required within the following areas:
Significant progressive experience leading social media strategy and execution for a major brand, including leadership responsibilities (team and/or agencies).
Demonstrated expertise in B2B social media with a track record of building credible thought leadership, influencing senior stakeholders, and connecting social to business goals.
Experience building and governing an enterprise social presence across multiple platforms, including channel strategy, content standards, and performance reporting.
Demonstrated excellent experience in both organic and paid social media.
Highly Preferred Work Experience
Experience in a complex, global, matrixed enterprise with multiple regions, businesses, and brand stakeholders.
Experience with executive communications and reputation-sensitive categories where governance and precision matter.
Familiarity with workforce enablement/ambassador programs and enterprise-wide social participation models.
Experience launching new platforms or scaling region-specific presences as part of a global strategy.
Required Skills
Demonstrated fluency with modern AI tools and workflows for marketing/content work.
People management and agency management experience.
Executive presence (must interact with and brief senior leadership).
Strong analytical mindset with ability to interpret performance and translate insights.
LinkedIn expertise (organic and paid).
The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit . HBRE is the real estate division of FM.
Location:
This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.
The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah's. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.
Why Join Us?
It's a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.
Shift Hours
Full Time non-exempt position to be scheduled for early shifts starting at 5am.
We require open availability to schedule as needed to align with business needs. This includes availability to be scheduled for evening shifts as well.
Holidays:
This is a 24/7 operation, so holiday coverage is required except for Christmas unless an event is scheduled.
Flexibility is offered to take alternate days off when holidays are worked.
Relocation is not offered
Responsibilities
The Line Cook supports daily kitchen operations by preparing and cooking high-quality food while maintaining a clean, safe, and organized work environment. This role supports breakfast service, banquets, and internal dining, working closely with the Executive Chef and kitchen team to deliver consistent, guest focused results.
Key Responsibilities
Prepare and cook assigned menu items using standardized recipes and established kitchen procedures
Set up and execute breakfast service according to brand and hotel standards
Maintain food safety compliance, including proper temperature control and logging
Ensure cleanliness and organization of prep, service, and storage areas
Verify food quality, freshness, presentation, and portion standards prior to service
Monitor food levels and replenish stations throughout service
Assist banquet operations with plate ups or staffed stations as assigned
Follow proper food storage, labeling, waste separation, and disposal procedures
Communicate with the Executive Chef regarding daily prep priorities and event needs
Accommodate reasonable guest requests, including dietary restrictions and special needs
Complete all required brand, safety, and food handling training
Qualifications:Minimum of 6 months of cooking experience preferred; candidates who have completed culinary or food service training and/or are beginning their kitchen careers are encouraged to apply
Working knowledge of basic cooking techniques and knife skills
Understanding of food safety and sanitation standards
Ability to follow recipes, instructions, and kitchen workflows accurately
Comfortable working in a fast-paced, team-oriented environment
Strong attention to detail and ability to multitask
Customer service mindset with pride in food quality and presentation
Ability to stand for the duration of a shift and work evenings, weekends, and holidays as needed
Education
High School Diploma or GED
Culinary Arts Degree and Local board of Health ServSafe Certification preferred
The hiring range for this position is $20.81 to $26.01 hourly. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time. Eligible for Marriott employee discounts upon successful completion of required ongoing trainings.
Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.
Read LessEstablished nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
FM is seeking a Senior Research Scientist to advance scientific understanding, develop new technologies, and create engineering solutions in the field of battery safety. The ultimate goal is to support industrial property loss prevention by conducting high quality research focused on thermal and fire hazards associated with batteries.
Responsibilities
Lead internally funded research projects involving advanced testing of batteries at multiple scales.Design experiments to support the development, calibration, and validation of physics based or empirical models.Develop and apply modeling tools for hazard evaluation of battery systems.Interpret and analyze experimental data and prepare high quality technical documentation.Communicate test methods, results, and engineering recommendations to internal and external stakeholders, including collaborators, clients, and industry partners.Manage all aspects of project management, including proposals, planning, execution, reporting, and engineering application. Qualifications: PhD in Mechanical, Chemical Engineering, Fire Protection Engineering, or a closely related field.Strong fundamental background in combustion, fluid mechanics, heat transfer, and applied mathematics.Extensive experience with experimental and modeling methods in thermal fluids, heat transfer, and combustion/fire science, as well as a general understanding of battery electrochemistry and performance characteristics.Research experience involving experimental heat transfer measurement, battery failure analysis, high-voltage battery system testing, such as BESS or UPS battery systems, is highly desirable.Excellent written and verbal communication skills and a demonstrated ability to develop effective solutions to complex technical challenges.Strong interpersonal and teamwork skills, with the ability to productively collaborate in an interdisciplinary research environment.The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Read LessEstablished nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.
This position is for a limited term of up to three years, renewable each year. The role is typically focused on performing publishable work as part of a strategic research program under the guidance of a program manager or other senior research staff member(s).
The purpose of this position is to develop new scientific knowledge, technologies and engineering solutions to problems in fire dynamics and material flammability, which can be used for the prevention or control of industrial property loss. Key areas of research include Lithium-ion battery fire hazard analysis, material flammability and flame heat transfer. The experimental and theoretical studies will be closely integrated with Computational Fluid Dynamic (CFD) model development and validation within the work group.
Qualifications:PhD degree in Mechanical, Chemical Engineering, or related technical fields.
Strong fundamental background in heat transfer, fluid mechanics, combustion, and applied mathematics.
Extensive experience in experimental methods in thermal fluids, combustion/fire.
Research experience with Li-ion battery is a plus.
Basic understanding of numerical methods and modeling.
Excellent written and verbal communication skills, as well as demonstrated expertise in developing solutions to challenging technical problems.
The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Read LessHobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires , develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit . HBRE is the real estate division of FM.
Location:
This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.
The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater for social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah's. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.
Why Join Us?
It's a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.
Shift Hours
Monday-Friday: Flexible scheduling required, including early shifts starting at 9:00 AM and evening shifts ending as late as 1:00 AM
We require open availability to align for business needs. This includes availability for the day, night , and weekends.
Holidays
This is a 24/7 operation, so holiday coverage is required
Christmas Day is the only exception unless an event is scheduled.
Responsibilities
The Wait Staff's primary responsibility is to provide courteous table service to all dining room guests. Guests are welcome , and orders are taken. All courses are delivered and retrieved promptly. All meals and drinks are served to guests using proper serving techniques. Food and beverage charges are accurately recorded.
Dining room tables are set with proper linen, China and silverware prior to service time.
Perform side work duties such as folding napkins, refilling salt and pepper shakers, sugar bowls, organizing the supply storage room, other duties related as directed.
Ensure that state and local sanitation codes are followed.
Possess a positive attitude to create a nice first and welcoming first impression.
Responsible for ensuring all dining room charges are entered into the POS system correctly, (Micros) and all sales are balanced at the close of the shift.
Greet all customers professionally and have a positive attitude.
Ensure proper food and beverage service per company standards as well as state and local laws
All side work is completed at the end of the shift.
Qualifications:At least 1 year of prior wait staff experience
2 years of prior wait staff experience plus!
Excellent verbal and communication skills.
Able to handle difficult situations ( i.e. disgruntled customers).
Must be personable, friendly , and provide excellent customer service. Professional posture.
Ability to lift up to 10 pounds
Education
High school diploma or GED required .
The hiring range for this position is $8.15 per hour plus tips.
In accordance with Massachusetts law, all tipped employees are guaranteed to earn at least the applicable state minimum hourly wage. If an employee's combined hourly wage and tips fall below this threshold during any shift, Hobbs Brook will make up the difference to ensure compliance.
The final salary offer will vary based on geographic location, individual education, skills, and experience. This position is eligible for Marriott employee discounts at participating hotels with successful completion of ongoing training .
Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.
Read Less
Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit . HBRE is the real estate division of FM.
Location:This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.
The Four Points by Sheraton Norwood Hotel & Conference Center features 230 modern, smoke-free guestrooms, including allergy-friendly options, along with complimentary Wi-Fi, parking, and access to the fitness center and indoor pool. With 28 meeting rooms and 40,000 square feet of event space, the hotel is well-suited for meetings and conferences of all sizes, and the Tiffany Ballroom to cater for social events. Guests can enjoy dining at One Bistro or the daily breakfast buffet at Zachariah's. Convenient Norwood location provides easy access to Boston, Providence, Gillette Stadium, Legacy Place, and nearby commuter rail and Amtrak service.
Why Join Us?
It's a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.
Shift Hours
Open Availability: Flexible scheduling required, including early shifts starting at 10am and evening shifts ending as late as 12am.
We require open availability to align for business needs. This includes availability for the day, night , and weekends.
Holidays
This is a 24/7 operation, so holiday coverage is required
Christmas Day is the only exception unless an event is scheduled.
Responsibilities
The Wait Staff's primary responsibility is to provide courteous table service to all dining room guests. Guests are welcome , and orders are taken. All courses are delivered and retrieved promptly. All meals and drinks are served to guests using proper serving techniques. Food and beverage charges are accurately recorded.
Dining room tables are set with proper linen, China and silverware prior to service time.
Perform side work duties such as folding napkins, refilling salt and pepper shakers, sugar bowls, organizing the supply storage room, other duties related as directed.
Ensure that state and local sanitation codes are followed.
Possess a positive attitude to create a nice first and welcoming first impression.
Responsible for ensuring all dining room charges are entered into the POS system correctly, (Micros) and all sales are balanced at the close of the shift.
Greet all customers professionally and have a positive attitude.
Ensure proper food and beverage service per company standards as well as state and local laws
All side work is completed at the end of the shift.
Qualifications:At least 1 years of prior wait staff experience in a high end restaurant environment
2 years of prior wait staff experience preferred
Excellent verbal and communication skills.
Able to handle difficult situations ( i.e. disgruntled customers).
Must be personable, friendly , and provide excellent customer service. Professional posture.
Ability to lift up to 10 pounds
Education
High school diploma or GED required .
The hiring range for this position is $8.15 per hour plus tips.
In accordance with Massachusetts law, all tipped employees are guaranteed to earn at least the applicable state minimum hourly wage. If an employee's combined hourly wage and tips fall below this threshold during any shift, Hobbs Brook will make up the difference to ensure compliance.
The final salary offer will vary based on geographic location, individual education, skills, and experience. This position is eligible for Marriott employee discounts at participating hotels with successful completion of ongoing training .
Hobbs Brook Management LLC is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.
Read Less
Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit . HBRE is the real estate division of FM.
LocationThis position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support.
Why Join Us?
It's a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged.
Shift Hours
The standard shift for this position is 3:00 PM to 12:00 AM, and candidates must also have open availability on weekends to meet business needs.
Holidays
This is a 24/7 operation, so holiday coverage is required
Christmas Day is the only exception unless an event is scheduled.
Assessment
Candidates selected to move forward in the hiring process will be invited for an on-site interview, which will include a bartending stage shift. This stage allows applicants to demonstrate their skills and interact with the team in a real work environment.
Responsibilities
To operate the bar and service customers in a manner adhering to State & local Codes and company guidelines. Welcomes customers, interacts, makes recommendations and takes food and beverage orders Selects, mixes and garnishes requested beverages for customers Performs ID checks to ensure legal age of guest Inventory and supply controls - keeping bar fully stocked Adheres to all state and local food safety and alcoholic beverage laws Ensures the accuracy of all financial transactions relative to bar sales and operating the POS system Maintains clean and sanitary work area Develops new cocktail recipes
Responsibilities include but not limited to:To prepare traditional drink recipes and as customers specify according to cost guidelines and ABC codes
The ability to handle difficult situations in relation to an alcohol serving facility.
To ensure that the state and local sanitation codes are followed
Possess a positive attitude, create a nice first impression.
Responsible for recording all charges are entered into the POS system correctly and balanced at the close of the shift.
All side work is completed at the end of shift
Qualifications:Applicants must have a minimum of two years of experience working as a bartender in a high-volume, upscale environment.
Experience with POS systems, including Micros Symphony or similar platforms, is required.
Age RequirementIn accordance with state and local laws governing the service of alcoholic beverages, candidates must be at least 21 years of age to be considered for this position.
SkillsPrior experience in cash handling and customer service is required.
Interpersonal AbilitiesAbility to prepare traditional drink recipes and fulfill customer requests while adhering to cost guidelines and Alcoholic Beverage Control codes.
Demonstrated capacity to handle challenging situations within an alcohol-serving facility.
Commitment to following all state and local sanitation codes.
Excellent communication abilities to engage effectively with supervisors and customers in a professional and friendly manner, resolve conflicts and provide outstanding service to guests from diverse backgrounds.
Team-oriented attitude, with the ability to collaborate effectively with colleagues and management to ensure smooth operations and a positive work environment.
Strong organizational abilities and effective time management skills, enabling task prioritization and efficient multitasking in a fast-paced setting.
Attention to detail in managing orders, requests, and customer needs during busy shifts.
Physical ability to lift and carry items weighing up to 25 pounds as part of regular job duties.
EducationHigh school diploma or GED
Alcohol awareness trained (tips or similar) required
The hiring rate for this position is $8.50 an hour plus tips.
The position is eligible to receive career development opportunities, free parking, free meals, and Marriott employee discount at participating hotels with successful completion of required ongoing trainings.
In accordance with Massachusetts law, all tipped employees are guaranteed to earn at least the applicable state minimum hourly wage. If an employee's combined hourly wage and tips fall below this threshold during any shift, the company will make up the difference to ensure compliance.
Hobbs Brook Real Estate is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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