Job DescriptionJob DescriptionDescription:Job Summary:The Front Desk position plays a crucial role in ensuring the efficient and smooth operation of our flight school. Team members are responsible for a range of tasks, from answering customer inquiries and re-scheduling flights to billing reservations and maintaining a welcoming lobby environment. We are looking for individuals who are professional, customer-focused, and detail-oriented to join our team.
Reports to: Director of Student Support
Responsibilities/Duties:Answering phones and providing exceptional customer service.Re-scheduling flights as needed due to maintenance or adverse weather conditions.Greeting and assisting customers with their inquiries and needs.Efficiently checking in and out flights.Billing flight reservations accurately and promptly.Maintaining a clean and organized lobby area.Requirements:Skill Requirements for the Position:Excellent customer service skills with a friendly and welcoming demeanor.Effective problem-solving abilities to handle flight scheduling changes and customer concerns.Attention to detail to accurately process billing and check-in procedures.Time management skills to ensure on-time departures and arrivals.Strong communication skills to interact with both customers and colleagues.Education and Experience:High school diploma or equivalent.Previous experience in customer service or a related field is preferred.Ability to work in a fast-paced environment.Basic computer skills and proficiency in using relevant software.Availability to work flexible hours, including evenings and weekends.Physical Requirements:Ability to stand and walk for extended periods.Lift and carry up to 25 pounds.Mobility to move throughout the lobby area and assist customers.Manual dexterity for operating computer systems and handling paperwork.
Job DescriptionJob DescriptionDescription:Job Title: Mechanic | A&P
Reports to: Maintenance Director
Job Summary: The right candidate will be a team player and be capable of performing, inspections, repairs and preventative maintenance on our piston aircraft. Being a part of our team means working hard in our fast-paced environment while keeping safety at the highest priority. Finally, a full understanding of logbook management systems and maintenance FARs is a must.
Benefits: Kilo Charlie Aviation offers a comprehensive employee benefits program, including:Strive to be a leader in industry for compensationPhenomenal Medical coverageDental/Vision/Life InsuranceCritical Illness and Accident InsuranceShort-Term and Long-Term Disability Insurance401(k) Enrollment8 Paid Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Thanksgiving Friday, Christmas Eve and Christmas Day)10 Paid Time Off Days per YearRequirements:Duties/Responsibilities:Perform efficient troubleshooting, aircraft maintenance, and repair in accordance with applicable aviation regulations, manufacturer’s instructions, and company policiesEnsure consistent, accurate aircraft maintenance records by properly documenting & completing required forms, computer entries, and logbook entriesFollow all policies and proceduresKeep a clean and orderly work environmentPerform job duties in a safe mannerPerform other duties as assignedQualifications:Airframe and Powerplant (A&P) Certificate Required2 or more years of piston-powered aircraft maintenance experience preferredKnowledge and understanding of Federal Aviation RegulationsROTAX, Piper Pa-28, and Cirrus Aircraft experience a plusSkill Requirements:Collaborative mindset, able to work effectively in a team environment.Clear and concise communication skills.Ability to manage written communication via Microsoft Teams and Outlook.Physical Demands:Employee is regularly required to talk, hear, see, stand; walk; use hands to handle or feel; and reach with hands and arms, lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
