Account Manager / CSR - B2B
Florence Filter is seeking an energetic and motivated Customer Service Representative to support our current customer base and provide them the best service possible. We offer Product training, competitive pay, bonuses/commissions, a great working environment, and Health Care Benefits. Our company is poised for rapid growth and would love for you to join the team!
Compensation
-Hourly + Bonuses based on performance
Work Hours
Full-time, M-F from 7:30 am to 4:30 pm.
Job Requirements
We are looking for sharp and confident individuals who are motivated and willing to grow as business professionals. You must be detail-oriented, computer proficient, have clear communication through phone/email, and most of all have GREAT PERSONALITY! Experience in B2B Account Management, customer service, outbound calling, and CRM is highly desired.
Job Duties
Manage a Territory/Industry of current customers
Make Outbound Calls to customers for reorder
Take inbound calls from customers and put in orders
Update information in the CRM
Track order status
Build relationships with current customers
Account Management (identifying customer’s buying cycles and following up at the right time)
Present product information
Mediate customer issues
Perks
Family style environment, Fun Culture! We have company BBQ’s, Happy Hour, and Team Building outings
Bonuses/Commissions
Being part of a rapidly growing company
Grow in B2B Account Management and the industry
******** Please submit an application at https://erp.florencefilter.com/jobs for consideration ********
Company DescriptionFlorence Filter manufactures and distributes air filtration products to help keep the air we breathe clean. Our air filters are present in air conditioners and heating units in hospitals, office buildings, shopping centers, manufacturing facilities, hotels, and schools. We have been the industry leader in providing high quality products and services to our customers for over 50 years.Company DescriptionFlorence Filter manufactures and distributes air filtration products to help keep the air we breathe clean. Our air filters are present in air conditioners and heating units in hospitals, office buildings, shopping centers, manufacturing facilities, hotels, and schools. We have been the industry leader in providing high quality products and services to our customers for over 50 years. Read Less
Machine Operator Position at Florence Filter
Florence Filter is seeking a dedicated Machine Operator to join our team. We are looking for individuals with experience in machinery operation and a commitment to quality.
Job Title: Machine Operator
Compensation: Hourly $20-$25
Operational Hours: 7:00am-4:30pm
Reports to: Operations Manager
Responsibilities:
Set up and operate machinery according to specifications & safety standards.Start & stop machines.Monitor operations & adjust settings as needed.Inspect parts & products during or after production to ensure they meet quality standards.Perform basic maintenance.Identify mechanical issues & report malfunctions or perform minor repairs.Load raw materials or parts into machines.Unload finished products and move them to the next production stage.Log production data (output, downtime, defects, etc.).Report issues or inconsistencies to management or maintenance personnel.Perform trial runs.Adjust machine settings for optimal performance (speed, temp, and pressure).Core Machinery responsibilities include Machine Operation, Quality Control, Maintenance & troubleshooting, Material handling, and Reporting.Qualifications:
3-5 years of experience in Machinery, Machine Maintenance.Skills: Machine Operation, Quality Control.Passport preferred. May involve international travel.To Apply:
Submit an application on our site to schedule an interview! https://erp.florencefilter.com/machine-tech
Account Executive / B2B Sales Specialist
Company Overview: Florence Filter was founded in 1971 to address custom filtration needs with quality products made in the USA. With a focus on innovation and customer satisfaction, we're preparing for expansion and are seeking ambitious individuals to join our high-energy team.
Position: We're currently looking for a B2B Sales Specialist with a passion for building relationships and driving business growth. As a key member of our team, you'll be responsible for generating leads, developing new business opportunities and nurturing connections, and presenting our custom products to prospective customers.
What We Offer:
Comprehensive product and sales trainingCompetitive hourly pay with uncapped commissions and performance-based bonusesHealthcare benefits, including contribution to medical/dental costsAccrued paid time offOpportunities for career advancement and professional development
Ideal Candidate Profile:
Proven experience in B2B sales, outbound calling, and account managementStrong communication skills, both verbal and writtenAbility to adapt to new challenges and embrace positive coachingProficiency with CRM systems and computer operating systems (e.g., Linux, Windows, Mac)Background in HVAC installation/maintenance, contracting, or related industries is a plusBilingual candidates are strongly encouraged to applyJob Responsibilities:
Generate leads and qualify prospective customers through targeted outreachDevelop new business relationships and identify opportunities for growthPresent product information and solutions to potential clientsUpdate and maintain customer information in CRM systemPrepare proposals and negotiate terms with customersAchieve key performance indicators, including outbound call goals, quote conversion rates, and sales revenue targetsCompensation Structure:
Hourly compensation with uncapped commissions and performance-based bonusesEligibility for commissions based on invoiced sales, including incentives for new accounts, reactivated accounts, and existing/recurring accountsIf you're a motivated sales professional looking to take your career to the next level, we want to hear from you! Join us at Florence Filter, where you'll have the opportunity to make a meaningful impact and grow alongside a passionate team dedicated to success.
Company DescriptionFlorence Filter manufactures and distributes air filtration products to help keep the air we breathe clean. Our air filters are present in air conditioners and heating units in hospitals, office buildings, shopping centers, manufacturing facilities, hotels, and schools. We have been the industry leader in providing high quality products and services to our customers for over 50 years.Company DescriptionFlorence Filter manufactures and distributes air filtration products to help keep the air we breathe clean. Our air filters are present in air conditioners and heating units in hospitals, office buildings, shopping centers, manufacturing facilities, hotels, and schools. We have been the industry leader in providing high quality products and services to our customers for over 50 years. Read Less
