Summary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships. This is a part-time position that will assist both the Elk Grove and Rancho Cordova locations, providing sales support and helping customers find the right flooring solutions for their needs.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
Summary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
Summary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
Summary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
Summary/objective
We are seeking a results-oriented and motivated leader to join our well-established flooring company as a Store Manager. This role offers a competitive salary along with performance-based commission opportunities. The Store Manager is responsible for leading store operations, driving sales, delivering exceptional customer service, and fostering strong customer relationships, while supporting the growth and success of the sales team.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Plan and manage all aspects of day-to-day store operations, including sales, warehouse, sub-contractors, merchandising, and more.All duties under salesperson and warehouse. See salesperson and warehouse job descriptions for more details.Effectively lead, manage, and coordinate the duties of all store employees (2-10) to maximize efficiency and outcomes using a combination of leading by example and delegation.Assist in the interviewing and hiring process. Train new employees.Maintain the highest levels of product knowledge and Roll Master fluency to be able to answer employee questions, facilitate training, and resolve customer service concerns.View the store with a discerning eye to be proactive in addressing problem areas before they become issues or concerns.Maintain the CPR (customer payment register), and all payments using appropriate cash handling techniques and check processing procedures.Follow all cash handling standard operating procedures (SOPs) for opening and closing the store.Train, implement, and oversee to ensure that correct procedures and policies are followed according to the FL Employee Handbook and various mandatory FL sales and compliance guidelines set forth by the Regional Manager, Director of Sales, or other management personnel.Work closely with the Regional Manager, Director of Sales, and/or other management personnel to ensure the store has the tools necessary to create an environment conducive to optimal performance within budget restraints.Take accountability for the store. Protect company assets.Conducting safety walks, monitoring the use of store power equipment, and coaching employees on safe work practices.
Competencies
Analytical Thinking - Applies logic to solve problems and get the job doneClient Service - Responds to the clients and anticipates their needsConflict Resolution - Works to resolve differences and maintain work relationshipsDecision Making - Makes decisions and takes responsibility for themEmpowers Others - Gives employees confidence and allows freedom to complete tasksEthics - Fosters a diverse and respectful workplaceEvaluation Skills - Evaluates according to accepted methodologiesEven Temperament - Controls emotions without retaliating against negative behaviorExcellent Communication - Uses language effectively to gather information and facilitate an exchange of ideasFlexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstancesInfluence - Enlists the support and cooperation of others and encourages them to be proactiveInitiative - Remains proactive when suggesting improvements and solving problemsInterpersonal Relations - Exhibits respect and understanding of others to maintain professional relationshipsLeadership - Establishes and guides a team effort that promotes a common goalManagement Skills - Possesses financial and people management skills, as well as the management of informationPersuasive Communication - Displays verbal and written communication that influences othersProblem Solving - Solves problems while ensuring rules and directives are followedProject Management - Brings together every component of a project, including resources or planning, that are needed to complete it in a timely manner.Supervisory responsibilities: All store-level employees: Assistant Manager, Inside Salespeople, Outside Salespeople, Estimators, Warehouse
Work environment: Retail, store environment, may have a warehouse attached (heat and cold).
Physical demands: May need to lift up to 50 pounds and may operate a forklift.
Travel required: Minimal, less than 10%, may travel between store locations.
Required education and experience:
High School Diploma, GED, or equivalent3+ years of retail sales experience1+ years supervisory or management experienceProven ability to build, lead, motivate, and maintain high-performing teamsExperience in measuring rooms accurately for flooring projectsValid driver's license and an acceptable driving recordExcellent communication skillsWillingness to learn to operate a forklift Valid class "C" driver's licensePreferred education and experience
Roll Master experiencePrevious forklift certificationHard surface flooring knowledge is a plus5+ years of retail flooring experienceBachelor’s Degree in a related fieldExperience in working in the home improvement retail sectorSummary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
Summary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the potential to earn a competitive hourly wage along with performance-based commission. The Inside Salesperson is responsible for consistently delivering exceptional customer service, driving sales, and building long-term customer relationships. In addition, this role provides support to warehouse operations as needed, including assisting with order preparation, inventory coordination, and ensuring smooth product flow to enhance the customer experience.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and introducing the showroom.Answer phones in a professional manner while taking messages, and/or supplying customers with information such as Order ETA’s, and product availability through inventory checks.Check samples out, and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Loading customers’ flooring purchases either by forklift or by hand, as needed. Offload and receive product into the inventory system, then call/email customers in a timely manner upon its arrival.Complete pick up and receive paperwork accurately, and tag products and pallets accordingly.Receive deliveries from vendors and MDC or CDC.Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, cleaning the warehouse, and property.
Competencies
Client Service - Responds to the clients and anticipates their needsConflict Resolution - Works to resolve differences and maintain work relationshipsDecision Making - Makes decisions and takes responsibility for themEthics - Fosters a diverse and respectful workplaceEven Temperament - Controls emotions without retaliating against negative behaviorExcellent Communication - Uses language effectively to gather information and facilitate an exchange of ideasFlexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstancesInitiative - Remains proactive when suggesting improvements and solving problemsInterpersonal Relations - Exhibits respect and understanding of others to maintain professional relationshipsPersuasive Communication - Displays verbal and written communication that influences othersProblem Solving - Solves problems while ensuring rules and directives are followedPunctuality – Arrives on time and works full scheduleSupervisory responsibilities none
Work environment: Retail store environment as well as warehouse (heat and cold)
Physical demands:
Must be able to lift up to 50 pounds repeatedlyRepetitive movement of hands and fingers – typing and/or writingOccasional standing, walking, stooping, kneeling, or crouchingReach with hands and armsTalk and hear
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate Positive attitude, detail, and customer-oriented with good multitasking and organizational abilityExcellent Communication skills, both verbal and writtenBasic math and organization skillsDetail-oriented mindset, data entry, and computer skillsAbility to work on feet for long hoursUnderstanding of safety protocols and requirementsExperience shipping, receiving, or selling related productsPreferred education and experience
Knowledge of RollmasterBilingual in SpanishSummary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
Summary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
Summary/objective
We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Providing excellent customer service while greeting guests and guiding them through the selection process. Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
Competencies
Client Service - Responds to the clients and anticipates their needs.Conflict Resolution - Works to resolve differences and maintain work relationships.Decision Making - Makes decisions and takes responsibility for them.Ethics - Fosters a diverse and respectful workplace.Even Temperament - Controls emotions without retaliating against negative behavior.Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.Initiative - Remains proactive when suggesting improvements and solving problems.Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.Persuasive Communication - Displays verbal and written communication that influences others.Problem Solving - Solves problems while ensuring rules and directives are followed.Punctuality – Arrives on time and works a full schedule.Work environment: Retail, store environment, may have a warehouse attached (heat/cold)
Physical demands: Must be able to lift up to 25 pounds occasionally.
Repetitive movement of hands and fingers – typing and/or writing
Occasional standing, walking, stooping, kneeling, or crouching
Reach with hands and arms, talk and hear.
Travel required: Occasionally between stores (mileage reimbursement available)
Required education and experience:
High School Diploma, GED, or equivalentCustomer Service experience Sales experienceComputer literate, Google Suite, Gmail, Microsoft Office
Preferred education and experience:
Knowledge of RollmasterFlooring knowledge/background
