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Floor Decor
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  • Warehouse Associate  

    - Austin
    Base Pay This role has a minimum base pay from $17.00 per hour with h... Read More
    Base Pay This role has a minimum base pay from $17.00 per hour with higher starting pay available based on experience. Purpose: As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer's vehicle. Your day will be spent checking inventory and orders, interacting with customers and operating a forklift. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you. Full-Time and Part-Time Positions Available. Qualities we look for: * Friendly and enthusiastic * Entrepreneurial * A team player * Customer service orientated * Honest and accountable * Good communication Essential Job Functions: * Demonstrate and understand compliance of the company's safety processes. * Work in a fast pace environment with accuracy. * Provide above and beyond customer service and exceed customer expectations. * Act and work in a manner consistent with the company's core values. * Restock our show floor with product. * Organize merchandise to company standards to ensure customers may shop with ease. * Load out customers with the correct product. * Help customers find products as needed and answer customer questions. * Be available to assist in other areas of the store as needed. * Keep work area clean and safe. Minimum Eligibility Requirements: * Must be 18 years or older. * Knowledge of basic math skills. * Warehouse experience. * Customer service experience. * Experience with heavy machinery, forklifts, or farm equipment preferred but not required. * Ability to handle multiple tasks and work well under pressure. * Completion of forklift certifications through F&D. * Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) * While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements * Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Connected Customer Supervisor  

    - Saint Paul
    Pay Range $18.00 - $25.40 Purpose: The Connected Customer Superviso... Read More
    Pay Range $18.00 - $25.40 Purpose: The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. Successful connected customer supervisors are: * Team builders * Customer service champions * Detail oriented and highly organized * Excellent communication and listening skills Minimum Eligibility Requirements: * Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience * High school diploma and/or GED * Minimum of (2) years of computer experience in a work environment Essential Job Functions: * Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store * Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) * Lead inventory management and accuracy throughout the store * Process customer refunds and exchanges according to established guidelines * Oversee signage updates and price changes for store SKU's * Assist customers with product selection and answer product related questions * Partner with management to determine which products need SKUs, price changes and need to be returned * Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system * Review shipping and receiving documents for accuracy * Audit reports including inventory control, return of sale, and void reports * Monitor incoming and outgoing trucks logs * Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager * Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station * Return products to the correct in store location after customer merchandise returns * Clean and stock products according to Floor & Decor's standards * Point of contact for e-commerce team members to contact regarding inventory availability in the store * Responsible for supervising inventory movement within the store * Available to open and/or close store in an effective manner This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered * Based on eligibility our associates may opt into benefits coverage. * 401k * Bonus opportunities at every level Working Conditions (travel & environment) * While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. * Potential car travel to other stores for support * Flexible hours to fit around your schedule * On the job training * Opportunity for advancement * Our people are our most important asset and we pride ourselves in teamwork * Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements * Ability to lift 25 pounds or more on a consistent basis. * Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Cashier  

    - West Palm Beach
    Base Pay This role has a minimum base pay from $15.00 per hour with h... Read More
    Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available. Qualities we look for: * Friendly and enthusiastic * Entrepreneur and hard-working * Honest and accountable Essential Job Functions: * Greet every customer in a helpful and courteous manner. * Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. * Provide above and beyond customer service and exceed customer expectations. * Demonstrate and understand compliance of the company's safety processes. * Act and work in a manner consistent with the company's core values. * Process customers at checkout using the point of sale (POS) system. * Process customer refunds and exchanges according to established guidelines. * Open and close registers. * Follow established cash, check and credit card acceptance procedures. * Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as required. * Be able to create price tags and merchandise signs. * Minimum Eligibility Requirements: * Must be 18 years or older * Knowledge of basic math skills * Customer service experience * Potential travel to other stores for support. Working Conditions (travel & environment) * While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements * Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Senior Manager Accounting  

    - Atlanta
    Purpose At Floor & Decor, we serve our customers with excellent servi... Read More
    Purpose At Floor & Decor, we serve our customers with excellent service, a safe shopping environment, inspirational displays, and a compelling shopping experience. We also build careers. We look for those who believe in helping the company succeed, serving our customers, and working together in a respectful, collaborative, and fun environment where every voice counts. Every associate is part of our success. The Accounting Senior Manager reports directly to the Assistant Controller and leads a small team responsible for various accounting functions that require critical analysis and comprehensive understanding of our business operations. This position is highly visible and serves as an integral member of the accounting leadership team. The ideal candidate will identify opportunities for process improvement, mentor staff by providing constructive feedback and professional development opportunities, and collaborate effectively with our stores, store support center departments, senior management, and external stakeholders. Scope of Responsibility * Manages a team in executing monthly corporate accounting and close activities, including the review of journal entries, reconciliations, rollforwards, and various analyses pertinent to overseeing the broader accounting operation at F&D. * Ensure compliance with U.S. GAAP and internal accounting policies, with a strong focus on retail-specific complexities (e.g., inventory, shrink, revenue recognition, fixed assets, payroll, etc.). * Prepares monthly and quarterly accounting, reporting, and ad hoc analyses for senior management. * Identify and drive process improvements and the implementation of ERP systems and financial tools to enhance operational efficiency and data-driven decision-making. * Supports the monthly and quarterly financial reporting process, including review of disclosures related to areas of responsibility and assistance with preparation of financial review presentations. * Research accounting issues and provides competent guidance and advice for a variety of topics, related to areas of responsibility. * Assists with the design, implementation, and maintenance of internal controls and accounting policies to promote effective governance and accurate financial reporting. * Conducts special projects as assigned by the Assistant Controller, Director of Financial Reporting, VP Controller, or CFO. * Answers questions from stores as well as store support center departments. * Coordinate and manage external audits, ensuring timely and accurate completion. Essential Skills * In-depth knowledge of GAAP, financial reporting, financial statement analysis, and internal controls * Ability to research difficult accounting topics, write position papers, and present to the Assistant Controller, VP Controller, CFO, and other leaders * Drive process improvements and develop systematic processes * Ability to analyze, solve problems, and adapt to changing organizational and operational needs * Strong verbal and written communication skills * Customer service oriented - provide excellent customer service to internal customers, including partnering with other departments to improve processes and create value * Skill in organization, prioritization, and attention to detail Experience & Education * Bachelor's degree in accounting or finance and active CPA license * 7+ years of progressive accounting responsibility, including at least 5 years of supervisory or management experience * Big 4 public accounting experience Working Conditions (travel, hours, environment) * Limited travel required including air and car travel * The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer at its sole discretion. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Customer Service Supervisor  

    - San Jose
    Pay Range $18.75 - $29.25 PURPOSE This position is responsible for... Read More
    Pay Range $18.75 - $29.25 PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. In addition, this position is responsible for training and developing Customer Service Associates. MAJOR RESPONSIBILITIES * Customer Service * A member of the store Junior Management Team. * Act and work in a manner that is consistent with company's core values. * Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures. * Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. * Greet every customer in a helpful and courteous manner. * Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out). * Process customers at checkout using the point of sale (POS) system. * Process customer refunds and exchanges according to established guidelines. * Open and close registers. * Follow established cash, check and charge card acceptance procedures. * Answer the telephone according to accepted guidelines. * Stock and tag merchandise displays as required. * Create price tags and merchandise signs. * Review and assess the performance of associates on a timely basis * Train, develop and supervise and define workload for associates. * Monitor associate retention and career development; communicate ideas to General Manager. * Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. * Ensure compliance to scheduling, hiring, payroll and business planning processes. * Monitor, maintain and follow company policies; support company expectations and systems. MINIMUM ELIGIBILITY REQUIREMENTS * One year customer service/cashier supervisory experience and proven ability direct operations. * Ability to perform in a high volume, highly complex location. * Ability to demonstrate initiative and be a self-starter. * Demonstrated proficiency in training associates. * Excellent communication, delegation, follow-up, and analytical skills. * Ability to exercise independent discretion and judgment in supervising a fast-paced environment adapting to change with a sense of urgency. * This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT) * While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Cashier  

    - Des Moines
    Base Pay This role has a minimum base pay from $15.10 per hour with h... Read More
    Base Pay This role has a minimum base pay from $15.10 per hour with higher starting pay available based on experience. Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available. Qualities we look for: * Friendly and enthusiastic * Entrepreneur and hard-working * Honest and accountable Essential Job Functions: * Greet every customer in a helpful and courteous manner. * Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. * Provide above and beyond customer service and exceed customer expectations. * Demonstrate and understand compliance of the company's safety processes. * Act and work in a manner consistent with the company's core values. * Process customers at checkout using the point of sale (POS) system. * Process customer refunds and exchanges according to established guidelines. * Open and close registers. * Follow established cash, check and credit card acceptance procedures. * Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as required. * Be able to create price tags and merchandise signs. * Minimum Eligibility Requirements: * Must be 18 years or older * Knowledge of basic math skills * Customer service experience * Potential travel to other stores for support. Working Conditions (travel & environment) * While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements * Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Connected Customer Supervisor  

    - Wilmington
    Purpose: The Connected Customer Supervisor is a Floor & Decor supervi... Read More
    Purpose: The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. Successful connected customer supervisors are: * Team builders * Customer service champions * Detail oriented and highly organized * Excellent communication and listening skills Minimum Eligibility Requirements: * Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience * High school diploma and/or GED * Minimum of (2) years of computer experience in a work environment Essential Job Functions: * Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store * Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) * Lead inventory management and accuracy throughout the store * Process customer refunds and exchanges according to established guidelines * Oversee signage updates and price changes for store SKU's * Assist customers with product selection and answer product related questions * Partner with management to determine which products need SKUs, price changes and need to be returned * Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system * Review shipping and receiving documents for accuracy * Audit reports including inventory control, return of sale, and void reports * Monitor incoming and outgoing trucks logs * Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager * Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station * Return products to the correct in store location after customer merchandise returns * Clean and stock products according to Floor & Decor's standards * Point of contact for e-commerce team members to contact regarding inventory availability in the store * Responsible for supervising inventory movement within the store * Available to open and/or close store in an effective manner This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered * Based on eligibility our associates may opt into benefits coverage. * 401k * Bonus opportunities at every level Working Conditions (travel & environment) * While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. * Potential car travel to other stores for support * Flexible hours to fit around your schedule * On the job training * Opportunity for advancement * Our people are our most important asset and we pride ourselves in teamwork * Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements * Ability to lift 25 pounds or more on a consistent basis. * Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Retail Sales Associate  

    - Colorado Springs
    Pay Range $19.39 - $23.80 Purpose: Floor & Decor's Sales Associates... Read More
    Pay Range $19.39 - $23.80 Purpose: Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available. Qualities we look for: * Friendly and enthusiastic * Entrepreneur and hard-working * Honest and accountable * Excellent communication and listening skills Essential Job Functions: * Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. * Provide above and beyond customer service and exceed customer expectations when assisting customers. * Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe. * Work in cooperation with management and team members to achieve sales goals. * Process customers at checkout using point of sale (POS) system. * Process customer refunds and exchanges according to established guidelines. * Follow established cash, check and credit card acceptance procedures. * Create price tags and merchandise signs. Stock, tag and display merchandise. * Act and work in a manner consistent with the company's core values. * Demonstrate and understand compliance of the company's safety processes. * Answer telephone according to the company guidelines. * Be available to assist in other areas of the store as needed. * Work in a fast pace environment with accuracy. Minimum Eligibility Requirements: * Must be 18 years or older. * Knowledge of basic math skills. * Customer service experience. * Ability to handle multiple tasks and work well under pressure. * Some positions may require completion of forklift certifications through F&D. * Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) * While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements * Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 * Apply now! Applications are accepted on an ongoing basis. If you choose to upload documents to your job application, you may redact or remove information that identifies your age, date of birth, or dates of attendance at or graduation from an education institution. Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • We're growing fast, and every hire matters. Across 275+ stores, distri... Read More
    We're growing fast, and every hire matters. Across 275+ stores, distribution centers, and our Store Support Center, hiring at scale relies on strong systems, smart processes, and clear execution. As a Program Manager, Talent Acquisition Enablement, you'll drive key initiatives that advance how hiring works across the business. From system enhancements to AI-driven automation to recruitment marketing, you'll lead programs that improve the tools, workflows, and experiences that enable store leaders and recruiters to hire faster and more effectively. Your work will directly shape hiring outcomes and how candidates experience our brand. Your Day Consists Of * Driving AI and automation initiatives that streamline workflows and improve recruiter and candidate experiences * Leading workstreams within TA system enhancements and implementations, including planning, testing, rollout coordination, and post-launch optimization * Improving the performance and adoption of Talent Acquisition systems including ATS and CRM platforms through ongoing enhancements and user enablement * Owning execution and optimization of recruitment marketing programs across job boards and channels, testing approaches to improve applicant quality and conversion * Managing vendor relationships for assigned platforms, evaluating performance, and identifying opportunities to improve results and optimize spend * Using hiring data and funnel insights to identify trends, inform priorities, and drive measurable improvements in hiring performance * Enabling store leaders and recruiters with tools, resources, and guidance that make hiring simpler, faster, and more consistent across every location * Building and maintaining reporting, documentation, and training materials that support adoption and continuous improvement You'll Be Successful With * 3+ years in talent acquisition, recruitment marketing, or TA enablement with ownership of projects, programs, or key workstreams * Experience applying AI and automation tools to improve workflows, efficiency, or user experience * Strong working knowledge of ATS and CRM platforms, with experience supporting enhancements or optimizations * Experience contributing to system implementations, upgrades, or technology rollouts * Solid understanding of recruitment marketing channels including job boards and campaign execution * Ability to analyze data, identify trends, and translate insights into actionable improvements * Strong organizational and project management skills with the ability to manage multiple priorities and drive work forward * An engaging, effective communication style with the ability to influence and enable recruiters, store leaders, and candidates * A proactive, solution-oriented mindset with a focus on continuous improvement Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less
  • Assistant Department Manager (Wood)  

    - Louisville
    Purpose This position is responsible for training and developing Prod... Read More
    Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements * High School Diploma or GED * 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company * Excellent communication skills (verbal & written) * Ability to multi-task and work in a fast-paced environment Essential Functions * Act and work in a manner that is consistent with company's core values * Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures * Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing * Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service * Complete all product specialist certification courses * Demonstrate a thorough understanding of merchandise and installation * Ensure the overall merchandising, pricing and organization of the department * Communicate standard operating procedure direction and changes to all associates in a timely manner * Complete the Industrial Truck (forklift) proficiency testing and certification * Communicate inventory needs to management * Direct and assist the processing of merchandise to the showroom floor * Validate all product placement and pricing within the department * Greet every customer in a helpful and courteous manner * Assist customers with product questions and selections * Process customers at check-out using the point of sale (POS) system * Process customer refunds and exchanges according to established guidelines * Present 'how-to' classes to customers * Follow established cash, check and charge card acceptance procedures * Answer the telephone according to accepted guidelines * Stock and tag merchandise displays as required * Create price tags and merchandise signs Working Conditions (travel, hours, environment) * While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany