Floor & Decor - - Responsibilities: Demonstrate and understand compliance of the company's safety processes.; Work in a fast pace environment with accuracy.; Provide above and beyond customer service and exceed customer expectations.; Restock our show floor with product.; Load out customers with the correct product.
Read LessPurpose
This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
Minimum Eligibility Requirements
* High School Diploma or GED
* 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
* Excellent communication skills (verbal & written)
* Ability to multi-task and work in a fast-paced environment
Essential Functions
* Act and work in a manner that is consistent with company's core values
* Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
* Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
* Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
* Complete all product specialist certification courses
* Demonstrate a thorough understanding of merchandise and installation
* Ensure the overall merchandising, pricing and organization of the department
* Communicate standard operating procedure direction and changes to all associates in a timely manner
* Complete the Industrial Truck (forklift) proficiency testing and certification
* Communicate inventory needs to management
* Direct and assist the processing of merchandise to the showroom floor
* Validate all product placement and pricing within the department
* Greet every customer in a helpful and courteous manner
* Assist customers with product questions and selections
* Process customers at check-out using the point of sale (POS) system
* Process customer refunds and exchanges according to established guidelines
* Present 'how-to' classes to customers
* Follow established cash, check and charge card acceptance procedures
* Answer the telephone according to accepted guidelines
* Stock and tag merchandise displays as required
* Create price tags and merchandise signs
Working Conditions (travel, hours, environment)
* While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Read LessFloor & Decor - - Responsibilities: Compile orders and replenish/move merchandise; Check inventory and process orders; Interact with customers and provide customer service; Operate a forklift; Restock show floor and organize merchandise
Read LessBase Pay
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose:
Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.
Qualities we look for:
* Friendly and enthusiastic
* Entrepreneur and hard-working
* Honest and accountable
* Excellent communication and listening skills
Essential Job Functions:
* Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
* Provide above and beyond customer service and exceed customer expectations when assisting customers.
* Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
* Work in cooperation with management and team members to achieve sales goals.
* Process customers at checkout using point of sale (POS) system.
* Process customer refunds and exchanges according to established guidelines.
* Follow established cash, check and credit card acceptance procedures.
* Create price tags and merchandise signs. Stock, tag and display merchandise.
* Act and work in a manner consistent with the company's core values.
* Demonstrate and understand compliance of the company's safety processes.
* Answer telephone according to the company guidelines.
* Be available to assist in other areas of the store as needed.
* Work in a fast pace environment with accuracy.
Minimum Eligibility Requirements:
* Must be 18 years or older.
* Knowledge of basic math skills.
* Customer service experience.
* Ability to handle multiple tasks and work well under pressure.
* Some positions may require completion of forklift certifications through F&D.
* Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions (travel & environment)
* While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements
* Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Read LessBase Pay
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose:
Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.
Qualities we look for:
* Friendly and enthusiastic
* Entrepreneur and hard-working
* Honest and accountable
* Excellent communication and listening skills
Essential Job Functions:
* Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
* Provide above and beyond customer service and exceed customer expectations when assisting customers.
* Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
* Work in cooperation with management and team members to achieve sales goals.
* Process customers at checkout using point of sale (POS) system.
* Process customer refunds and exchanges according to established guidelines.
* Follow established cash, check and credit card acceptance procedures.
* Create price tags and merchandise signs. Stock, tag and display merchandise.
* Act and work in a manner consistent with the company's core values.
* Demonstrate and understand compliance of the company's safety processes.
* Answer telephone according to the company guidelines.
* Be available to assist in other areas of the store as needed.
* Work in a fast pace environment with accuracy.
Minimum Eligibility Requirements:
* Must be 18 years or older.
* Knowledge of basic math skills.
* Customer service experience.
* Ability to handle multiple tasks and work well under pressure.
* Some positions may require completion of forklift certifications through F&D.
* Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions (travel & environment)
* While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements
* Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Read LessPurpose
This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
Minimum Eligibility Requirements
* High School Diploma or GED
* 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
* Excellent communication skills (verbal & written)
* Ability to multi-task and work in a fast-paced environment
Essential Functions
* Act and work in a manner that is consistent with company's core values
* Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
* Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
* Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
* Complete all product specialist certification courses
* Demonstrate a thorough understanding of merchandise and installation
* Ensure the overall merchandising, pricing and organization of the department
* Communicate standard operating procedure direction and changes to all associates in a timely manner
* Complete the Industrial Truck (forklift) proficiency testing and certification
* Communicate inventory needs to management
* Direct and assist the processing of merchandise to the showroom floor
* Validate all product placement and pricing within the department
* Greet every customer in a helpful and courteous manner
* Assist customers with product questions and selections
* Process customers at check-out using the point of sale (POS) system
* Process customer refunds and exchanges according to established guidelines
* Present 'how-to' classes to customers
* Follow established cash, check and charge card acceptance procedures
* Answer the telephone according to accepted guidelines
* Stock and tag merchandise displays as required
* Create price tags and merchandise signs
Working Conditions (travel, hours, environment)
* While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
* Bonus opportunities at every level
* Career advancement opportunities
* Relocation opportunities across the country
* 401k with discretionary company match
* Employee Stock Purchase Plan
* Referral Bonus Program
* 80 hrs. annualized paid vacation (full-time associates)
* 4 paid holidays per year (full-time hourly store associates only)
* 1 paid personal holiday of associate's choice and Volunteer Time Off program
* Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Read LessBase Pay
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose
The Receiving Associate is responsible for assisting in the warehouse operations of the retail store. In addition, the Receiving Associate is responsible for unloading, auditing, and staging product to recover store inventory. Full-Time and Part-Time Positions Available.
Minimum Eligibility Requirements
* 1-2 years of previous warehouse experience preferred
* Experience driving a forklift is preferred
* Effective communication skills (oral and written)
* Attentive to detail
* Ability to work in different weather conditions
* Ability to work in a fast paced environment and meet established deadlines
* Available to work extended hours, especially during peak seasons
Essential Functions
* Act in a manner that is consistent with the company's core values
* Ensure products are staged for counting and inspection
* Ensure all receiving paperwork is properly completed
* Ensure products are stored properly to conserve space and comply with safety procedures
* Oversee the rotation of inventories within the warehouse
* Perform other related duties as directed by management
* Demonstrate a thorough understanding and compliance with the company's safe lifting practices and standard operating procedures
* Complete required department and equipment training (must be forklift certified)
Working Conditions (travel, hours, environment)
* While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Read LessFloor & Decor - - Responsibilities: Load and unload shipments to and from trailers and/or containers safely; Efficiently stack and store the merchandise in the appropriate areas; Transport product to and from designated areas as directed; Pull and prepare product for shipment accurately as scheduled; Operate all equipment in a safe and efficient manner following prescribed work methods
Read LessPay Range
$15.95 - $23.85
Purpose
This position is responsible for the accuracy and integrity of the store's inventory. Full-Time and Part-Time Positions Available.
Minimum Eligibility Requirements
* One year of inventory control experience in a "big box" retail company or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
* Demonstrated point of sale analysis and reporting experience.
* Business analysis experience is a plus.
* Intermediate computer skills including Microsoft Office Suite.
* Must be detail-oriented and highly organized.
* Must possess excellent customer service skills and work well under pressure.
* Ability to multi-task, meet deadlines, and work in a fast-paced environment.
Essential Functions
* Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures.
* Follow the daily cycle count and category review calendar.
* Research all inventory-related discrepancies and make appropriate adjustments in the inventory system.
* Review shipping and receiving documents for accuracy.
* Bring to the attention of the department managers immediately any discrepancies noticed in tagging or SKUing of merchandise.
* Audit the BFR daily in accordance with the Inventory Control SOP.
* Audit incoming and outgoing trucks randomly.
* Audit the SOR process in accordance with the Return of Sale SOP.
* Audit the SRR process in accordance with the Return of Sale SOP for Voids and Partial voids.
* Audit the RTV process to ensure RTV's are being processed per SOP.
* Audit to ensure the security of the facility by notifying management of any issues.
* Audit the customer merchandise storage area weekly in accordance with the Customer Storage SOP and timely resolve any issues with the CEM and Operations Manager.
* Provide assistance to the Operations Manager during any physical inventory period.
* Ensure that the "Sample" tape is applied to all wood boxes that have been written off to "Sam". If not, notify the department manager to immediately address.
* Run the OSDR Report for DMG, RTV, VA, DIS, WO, CHR, PRV, USE, LF, STL, WEB and SAM monthly to ensure correct movement of merchandise was done and correct any discrepancies. Document report of findings/corrections, submit to the Operations manager for review, both initial and archive monthly in the cycle count drawer.
* Check a minimum of 10 customer receipts daily and randomly. Either "Pickup" and or "Take With" Tickets. Any discrepancies adjust immediately and notify CEM/Operations Manager of mistake(s).
* Communicate to Store Management Team the discrepancies found in the day's CCYL and propose solutions to fix the issues which may have caused and or potential may cause shrink via e-mail. Failure to fix the outstanding issues upon your follow-up, you will need to notify the CEM/Operations manager immediately.
* Maintain all cycle count paperwork per SOP.
* Follow-up to ensure that all changes were implemented.
Working Conditions (travel, hours, environment)
* While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Read Less
