Job DescriptionJob DescriptionStart in Production. Grow into Sales. Own the Customer Journey.
At Floor Coverings International, were not just a flooring company were the #1 mobile flooring franchise in North America. We bring the showroom to our customers homes and manage every step of the flooring process.
Were hiring a Sales & Production Coordinator a unique hybrid role for someone who understands flooring installations and is ready to step into a sales-facing position. If you enjoy problem-solving, working with people, and seeing a project through from start to finish, this is a high-growth opportunity.
What Youll Do
Sales & Customer Experience
Visit customers in their homes, assess project needs, and recommend flooring solutionsPresent samples and designs using our Inspired Sales SystemClose deals with a consultative, low-pressure approach focused on building trustMaintain clear, consistent communication with customers from sale to post-installFollow up after installation to ensure satisfaction, collect reviews, and build referralsProduction Management
Create and manage job folders, work orders, and installation timelinesOrder materials, coordinate deliveries, and stage jobs for installSchedule and oversee subcontractors, ensuring quality, safety, and professionalismConduct job-site walkthroughs before, during, and after installationManage change orders, address issues, and serve as the on-site point of contactEnsure jobs are delivered on time, on budget, and with high customer satisfactionMarketing & Lead Gen
Re-engage old leads and manage your active pipelineParticipate in local events, home shows, and neighborhood canvassingSupport our brand presence through community networking and visibilityYoure a Great Fit If You:
Have 2+ years in flooring production or installation coordinationAre excited to transition into a sales/customer-facing roleAre highly organized, detail-oriented, and proactiveEnjoy managing projects and creating great customer experiencesAre comfortable with technology (we use tablets, CRMs, and digital sales tools)Have a valid drivers license and reliable transportationWhat We Offer:
Paid training in both production and sales (includes product and systems knowledge)Base pay + commission on closed salesBonus opportunities based on production and customer satisfactionBranded apparel, tools, and mobile showroom providedTravel incentives and annual conventions for top performersOpportunities to grow into full-time sales, operations, or leadership rolesFamily-owned, values-driven work cultureThis is Your Next Step If You Want To:
Leverage your flooring knowledge
Learn sales in a proven, supportive system
Manage the full customer journey, end to end
Grow into a high-performing, high-earning career
Apply today to join the Floor Coverings International team and build a career you're proud of from the ground up.
Job DescriptionJob DescriptionAbout Us
Floor Coverings International (FCI) is the #1 flooring franchise in North America. We bring the showroom directly to the customers home, offering a high-touch, consultative experience thats completely different from the traditional retail flooring model.
We are seeking a Design Associate with a passion for design and customer service to join our fast-growing team. If you're outgoing, organized, and excited to help homeowners improve their spaces, this is a great opportunity to grow your career.
Key Responsibilities
Sales & Design Consultations
Visit customers' homes to assess their flooring needsPresent flooring options using FCIs exclusive technology and sales systemProvide design guidance based on style, function, and budgetClose sales through trust-based, consultative selling Customer Experience & Project Coordination
Manage customer relationships from consultation to installationCommunicate regularly with the customer, production team, and office staffAssist with material ordering and scheduling installationsFollow up after jobs are complete to ensure satisfaction and collect referrals/reviews Lead Management & Marketing
Follow up on open and past estimatesRe-engage old leads and prospectsAttend local networking groups and community eventsSupport marketing initiatives such as door hanger distribution and home showsRequirements
Associates or Bachelors degree preferredStrong communication and people skills must enjoy working with othersOrganized, reliable, and self-motivatedComfortable using technology (iPad, CRM, email training provided)Valid drivers license and reliable transportation requiredWillingness to undergo a comprehensive background checkWilling to wear company-branded attire during appointments (provided)What We Offer
Paid training and mentorship to help you succeedCompetitive base salary + uncapped commissionPerformance-based bonuses and travel incentives (e.g., annual trip to Cancun)Growth opportunities into leadership or specialized rolesPositive, team-oriented cultureAll sales tools, iPad, and branded clothing providedSchedule
Monday to FridayOccasional evenings/weekends for events or appointmentsCompensation
Base Salary + Commission + Bonuses
Top performers earn in six-figures annually
Ready to Join a Winning Team?
Apply now to take the next step in your sales or design career and help homeowners love where they live!
