Job DescriptionJob Description:\n\nWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program. The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US. Preferred Location: West Coast or Southwest regions. Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments Monitor and document the status of work in the field and in the lab Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices Work with a bucket truck and/or ladder to work on equipment up to 30’ high Provide installation pictures via Flock field app Perform work in a safe and professional manner Meet with customers to discuss installation options and perform site surveys Communicate effectively with both internal teams and customers May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset Prior experience with fieldwork required and product development is a plus: construction, security systems, low voltage wiring, or similar (e.g. test and termination of RJ45 connectors, troubleshooting 110V/220V hardware connections Experience in a customer-facing technical role, offering on-site or remote technical support throughout the deployment lifecycle. Understanding of hardware troubleshooting, particularly with systems like drones, docking stations, radar, and other technology commonly used in DFR deployments. Knowledge of FAA Part 107: Solid understanding of FAA Part 107 regulations for drone operations, including safety protocols, airspace classifications, and regulatory compliance standards. Outstanding project management and communication (written, verbal) skills This role requires you to be 21+ in order to rent a vehicle from preferred providers. Willing to be trained to operate and drive a bucket truck and other heavy machinery (e.g. articulating manlifts, telehandler, etc) as well as drive a Dodge Promaster 1500 or similar company vehicle Comfortable working on and around ladders/heights Desire to work outdoors and comfortable working in all weather conditions Associate and/or bachelor degree Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and poles Moving about to accomplish tasks or moving from one worksite to another Adjusting or moving objects up to 75 pounds in all directions Communicating with others to exchange information, often over the phone Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Constantly assessing the accuracy, neatness and thoroughness of the work assigned Environmental Conditions and Physical Demands Constant light work that includes moving objects up to 20 pounds. Frequently working in outdoor elements such as precipitation and wind. Frequent sedentary work that primarily involves sitting/standing. Frequent medium work that includes moving objects up to 50 pounds. Occasionally working in seasonal high and low temperatures. Occasionally working in noisy environments. Occasionally working in hazardous conditions: near highways or heavy traffic. Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Product Deployment Specialist at Flock Safety. The First 30 Days The first 30 days are about learning the processes and procedures of the role and putting those concepts to practice with high attention to detail. At the end of 30 days, you should be able to run a variety of Flock fieldwork, complete this work in accordance with the field activity checklist, know who/where to reach out to for support and troubleshooting, and otherwise perform all functions required of the field technician role. Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our new products and DFR program, focusing on the technical aspects of the deployment process. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. Shadow Team Members: Observe and assist with support tickets, learn escalation procedures, and begin handling less complex customer issues under the guidance of senior team members. By the end of the first month, the Deployment Specialist will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality of hardware, including LPR cameras, video cameras, gunshot detectors, docking stations, aircraft components, and radar systems Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. Collaborate with Engineering: Work closely with engineers to understand technical challenges customers face and help resolve any bugs or issues that may arise during deployment. By the end of this phase, the Deployment Specialist will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond Take Full Ownership of the Deployment Pipeline: Assume full responsibility for managing site survey assessments for active DFR deployments, ensuring the timely and efficient resolution of deployment questions and issues Lead Major Issue Resolution: You have built confidence cross-functionally and are recognized for being a leading voice on our product platform (LPR, Video, Audio, Aviation) installations and maintenance. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. Prepare for Future Growth: Play a pivotal role in scaling the deployment team by mentoring new hires and helping build out the team’s capabilities as the DFR program grows. By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and providing critical input to engineers for successful integration of systems for Operations. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary of $57,000 - $77,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when appli
Job DescriptionJob Description:\n\nWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program. The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US. Preferred Location: West Coast or Southwest regions. Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments Monitor and document the status of work in the field and in the lab Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices Work with a bucket truck and/or ladder to work on equipment up to 30’ high Provide installation pictures via Flock field app Perform work in a safe and professional manner Meet with customers to discuss installation options and perform site surveys Communicate effectively with both internal teams and customers May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset Prior experience with fieldwork required and product development is a plus: construction, security systems, low voltage wiring, or similar (e.g. test and termination of RJ45 connectors, troubleshooting 110V/220V hardware connections Experience in a customer-facing technical role, offering on-site or remote technical support throughout the deployment lifecycle. Understanding of hardware troubleshooting, particularly with systems like drones, docking stations, radar, and other technology commonly used in DFR deployments. Knowledge of FAA Part 107: Solid understanding of FAA Part 107 regulations for drone operations, including safety protocols, airspace classifications, and regulatory compliance standards. Outstanding project management and communication (written, verbal) skills This role requires you to be 21+ in order to rent a vehicle from preferred providers. Willing to be trained to operate and drive a bucket truck and other heavy machinery (e.g. articulating manlifts, telehandler, etc) as well as drive a Dodge Promaster 1500 or similar company vehicle Comfortable working on and around ladders/heights Desire to work outdoors and comfortable working in all weather conditions Associate and/or bachelor degree Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and poles Moving about to accomplish tasks or moving from one worksite to another Adjusting or moving objects up to 75 pounds in all directions Communicating with others to exchange information, often over the phone Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Constantly assessing the accuracy, neatness and thoroughness of the work assigned Environmental Conditions and Physical Demands Constant light work that includes moving objects up to 20 pounds. Frequently working in outdoor elements such as precipitation and wind. Frequent sedentary work that primarily involves sitting/standing. Frequent medium work that includes moving objects up to 50 pounds. Occasionally working in seasonal high and low temperatures. Occasionally working in noisy environments. Occasionally working in hazardous conditions: near highways or heavy traffic. Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Product Deployment Specialist at Flock Safety. The First 30 Days The first 30 days are about learning the processes and procedures of the role and putting those concepts to practice with high attention to detail. At the end of 30 days, you should be able to run a variety of Flock fieldwork, complete this work in accordance with the field activity checklist, know who/where to reach out to for support and troubleshooting, and otherwise perform all functions required of the field technician role. Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our new products and DFR program, focusing on the technical aspects of the deployment process. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. Shadow Team Members: Observe and assist with support tickets, learn escalation procedures, and begin handling less complex customer issues under the guidance of senior team members. By the end of the first month, the Deployment Specialist will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality of hardware, including LPR cameras, video cameras, gunshot detectors, docking stations, aircraft components, and radar systems Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. Collaborate with Engineering: Work closely with engineers to understand technical challenges customers face and help resolve any bugs or issues that may arise during deployment. By the end of this phase, the Deployment Specialist will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond Take Full Ownership of the Deployment Pipeline: Assume full responsibility for managing site survey assessments for active DFR deployments, ensuring the timely and efficient resolution of deployment questions and issues Lead Major Issue Resolution: You have built confidence cross-functionally and are recognized for being a leading voice on our product platform (LPR, Video, Audio, Aviation) installations and maintenance. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. Prepare for Future Growth: Play a pivotal role in scaling the deployment team by mentoring new hires and helping build out the team’s capabilities as the DFR program grows. By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and providing critical input to engineers for successful integration of systems for Operations. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary of $57,000 - $77,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when appli
Job DescriptionJob Description:\n\nWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program. The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US. Preferred Location: West Coast or Southwest regions. Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments Monitor and document the status of work in the field and in the lab Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices Work with a bucket truck and/or ladder to work on equipment up to 30’ high Provide installation pictures via Flock field app Perform work in a safe and professional manner Meet with customers to discuss installation options and perform site surveys Communicate effectively with both internal teams and customers May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset Prior experience with fieldwork required and product development is a plus: construction, security systems, low voltage wiring, or similar (e.g. test and termination of RJ45 connectors, troubleshooting 110V/220V hardware connections Experience in a customer-facing technical role, offering on-site or remote technical support throughout the deployment lifecycle. Understanding of hardware troubleshooting, particularly with systems like drones, docking stations, radar, and other technology commonly used in DFR deployments. Knowledge of FAA Part 107: Solid understanding of FAA Part 107 regulations for drone operations, including safety protocols, airspace classifications, and regulatory compliance standards. Outstanding project management and communication (written, verbal) skills This role requires you to be 21+ in order to rent a vehicle from preferred providers. Willing to be trained to operate and drive a bucket truck and other heavy machinery (e.g. articulating manlifts, telehandler, etc) as well as drive a Dodge Promaster 1500 or similar company vehicle Comfortable working on and around ladders/heights Desire to work outdoors and comfortable working in all weather conditions Associate and/or bachelor degree Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and poles Moving about to accomplish tasks or moving from one worksite to another Adjusting or moving objects up to 75 pounds in all directions Communicating with others to exchange information, often over the phone Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Constantly assessing the accuracy, neatness and thoroughness of the work assigned Environmental Conditions and Physical Demands Constant light work that includes moving objects up to 20 pounds. Frequently working in outdoor elements such as precipitation and wind. Frequent sedentary work that primarily involves sitting/standing. Frequent medium work that includes moving objects up to 50 pounds. Occasionally working in seasonal high and low temperatures. Occasionally working in noisy environments. Occasionally working in hazardous conditions: near highways or heavy traffic. Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Product Deployment Specialist at Flock Safety. The First 30 Days The first 30 days are about learning the processes and procedures of the role and putting those concepts to practice with high attention to detail. At the end of 30 days, you should be able to run a variety of Flock fieldwork, complete this work in accordance with the field activity checklist, know who/where to reach out to for support and troubleshooting, and otherwise perform all functions required of the field technician role. Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our new products and DFR program, focusing on the technical aspects of the deployment process. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. Shadow Team Members: Observe and assist with support tickets, learn escalation procedures, and begin handling less complex customer issues under the guidance of senior team members. By the end of the first month, the Deployment Specialist will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality of hardware, including LPR cameras, video cameras, gunshot detectors, docking stations, aircraft components, and radar systems Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. Collaborate with Engineering: Work closely with engineers to understand technical challenges customers face and help resolve any bugs or issues that may arise during deployment. By the end of this phase, the Deployment Specialist will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond Take Full Ownership of the Deployment Pipeline: Assume full responsibility for managing site survey assessments for active DFR deployments, ensuring the timely and efficient resolution of deployment questions and issues Lead Major Issue Resolution: You have built confidence cross-functionally and are recognized for being a leading voice on our product platform (LPR, Video, Audio, Aviation) installations and maintenance. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. Prepare for Future Growth: Play a pivotal role in scaling the deployment team by mentoring new hires and helping build out the team’s capabilities as the DFR program grows. By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and providing critical input to engineers for successful integration of systems for Operations. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary of $57,000 - $77,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when appli
Job DescriptionJob Description:\n\nWho is Flock? Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. A day in the life of this role might involve traveling to install pilot devices for a new product, providing feedback on new engineering hardware concepts, and working with the Device team to solve issues in the field. Additionally, you’ll be at the forefront of surveying, deploying, and maintaining cutting-edge drone systems that support public safety agencies. You’ll support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation, ensuring each project is executed smoothly and to Flock’s high standards. As a key contributor, you’ll collaborate closely with project managers, engineers, and external vendors to optimize our deployment processes and help scale the DFR program. The ideal candidate has experience as a technician in the field with a familiarity with product operations and has demonstrated excellent leadership skills. Ultimately, a top-notch Product Development Specialist should be action-oriented with strong field work and problem-solving skills. Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US. Preferred Location: West Coast or Southwest regions. Support key field initiatives to bring products to market and scale our DFR (Drone as First Responder) program including hardware installation and troubleshooting of various components, including dock systems, aircraft, radar, and other technical elements within the DFR deployment ecosystem Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors) to ensure the successful execution of deployments Monitor and document the status of work in the field and in the lab Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices Work with a bucket truck and/or ladder to work on equipment up to 30’ high Provide installation pictures via Flock field app Perform work in a safe and professional manner Meet with customers to discuss installation options and perform site surveys Communicate effectively with both internal teams and customers May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes The Skillset Prior experience with fieldwork required and product development is a plus: construction, security systems, low voltage wiring, or similar (e.g. test and termination of RJ45 connectors, troubleshooting 110V/220V hardware connections Experience in a customer-facing technical role, offering on-site or remote technical support throughout the deployment lifecycle. Understanding of hardware troubleshooting, particularly with systems like drones, docking stations, radar, and other technology commonly used in DFR deployments. Knowledge of FAA Part 107: Solid understanding of FAA Part 107 regulations for drone operations, including safety protocols, airspace classifications, and regulatory compliance standards. Outstanding project management and communication (written, verbal) skills This role requires you to be 21+ in order to rent a vehicle from preferred providers. Willing to be trained to operate and drive a bucket truck and other heavy machinery (e.g. articulating manlifts, telehandler, etc) as well as drive a Dodge Promaster 1500 or similar company vehicle Comfortable working on and around ladders/heights Desire to work outdoors and comfortable working in all weather conditions Associate and/or bachelor degree Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and poles Moving about to accomplish tasks or moving from one worksite to another Adjusting or moving objects up to 75 pounds in all directions Communicating with others to exchange information, often over the phone Repeating motions that may include the wrists, hands and/or fingers Operating machinery and/or power tools Operating motor vehicles or heavy equipment Constantly assessing the accuracy, neatness and thoroughness of the work assigned Environmental Conditions and Physical Demands Constant light work that includes moving objects up to 20 pounds. Frequently working in outdoor elements such as precipitation and wind. Frequent sedentary work that primarily involves sitting/standing. Frequent medium work that includes moving objects up to 50 pounds. Occasionally working in seasonal high and low temperatures. Occasionally working in noisy environments. Occasionally working in hazardous conditions: near highways or heavy traffic. Occasional heavy work that includes moving objects up to 100 pounds or more. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Product Deployment Specialist at Flock Safety. The First 30 Days The first 30 days are about learning the processes and procedures of the role and putting those concepts to practice with high attention to detail. At the end of 30 days, you should be able to run a variety of Flock fieldwork, complete this work in accordance with the field activity checklist, know who/where to reach out to for support and troubleshooting, and otherwise perform all functions required of the field technician role. Onboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our new products and DFR program, focusing on the technical aspects of the deployment process. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation. Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems. Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners. Shadow Team Members: Observe and assist with support tickets, learn escalation procedures, and begin handling less complex customer issues under the guidance of senior team members. By the end of the first month, the Deployment Specialist will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development. The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality of hardware, including LPR cameras, video cameras, gunshot detectors, docking stations, aircraft components, and radar systems Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences. Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff. Collaborate with Engineering: Work closely with engineers to understand technical challenges customers face and help resolve any bugs or issues that may arise during deployment. By the end of this phase, the Deployment Specialist will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments. 90 Days & Beyond Take Full Ownership of the Deployment Pipeline: Assume full responsibility for managing site survey assessments for active DFR deployments, ensuring the timely and efficient resolution of deployment questions and issues Lead Major Issue Resolution: You have built confidence cross-functionally and are recognized for being a leading voice on our product platform (LPR, Video, Audio, Aviation) installations and maintenance. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment. Prepare for Future Growth: Play a pivotal role in scaling the deployment team by mentoring new hires and helping build out the team’s capabilities as the DFR program grows. By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and providing critical input to engineers for successful integration of systems for Operations. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & Equity In this role, you’ll receive a starting salary of $57,000 - $77,000 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when appli
Job DescriptionJob DescriptionWho is Flock?Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Journeyman Electrician to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. The Journeyman Electrician will be responsible for installing and maintaining electrical systems and equipment in accordance with National Electrical Code (NEC) standards and company policies. This role requires a strong understanding of electrical theory, practical application, and safety regulations.Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US.Install and troubleshoot electrical components such as wiring, switches, outlets, circuit breakers, and panels supporting Flock products.Perform testing and troubleshooting using various electrical testing equipment (e.g., multimeters, voltage testers, ammeters).Adhere to all safety regulations and NEC codes.Troubleshoot and diagnose electrical problems efficiently.Estimate time and materials required for projects.Ensure all work is completed to a high standard of quality.May be required to train and mentor apprentice electricians.Work with a bucket truck and/or ladder to work on equipment up to 30’ highProvide installation pictures via Flock field appMaintain accurate records of work performed.Perform work in a safe and professional mannerMeet with customers to discuss installation options and perform site surveysCommunicate effectively with both internal teams and customersMay require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holesThe Skillset Valid Journeyman Electrician license, especially interested in New York, Illinois, Colorado, and Washington.Proven experience as a Journeyman Electrician (typically 4+ years).Thorough knowledge of the National Electrical Code (NEC).Strong understanding of electrical theory and practical application.Proficiency in reading and interpreting blueprints, schematics, and wiring diagrams.Experience with various electrical testing equipment.Ability to troubleshoot and diagnose electrical problems efficiently.Excellent communication and interpersonal skills.Ability to work on a computer navigating business systems, like Salesforce. Ability to work independently and as part of a team.Strong commitment to safety regulations and procedures. Physical ability to perform the demands of the job, including lifting, bending, and working in various positions.Valid driver's license and clean driving record.Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and polesMoving about to accomplish tasks or moving from one worksite to anotherAdjusting or moving objects up to 75 pounds in all directionsCommunicating with others to exchange information, often over the phoneRepeating motions that may include the wrists, hands and/or fingersOperating machinery and/or power toolsOperating motor vehicles or heavy equipmentConstantly assessing the accuracy, neatness and thoroughness of the work assignedEnvironmental Conditions and Physical DemandsConstant light work that includes moving objects up to 20 pounds.Frequently working in outdoor elements such as precipitation and wind.Frequent sedentary work that primarily involves sitting/standing.Frequent medium work that includes moving objects up to 50 pounds.Occasionally working in seasonal high and low temperatures.Occasionally working in noisy environments.Occasionally working in hazardous conditions: near highways or heavy traffic.Occasional heavy work that includes moving objects up to 100 pounds or more.Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.90 Days at FlockWe are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.The First 30 DaysOnboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our electrical program.Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation.Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems.Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners.Shadow Team Members: Observe and assist with field installs, learn escalation procedures, and begin handling less complex customer installations with guidance. By the end of the first month, the Journeyman will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development.The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality AC powered devices in their region, including LPR cameras, video cameras, docking stations, and radar systems. Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences.Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff.By the end of this phase, the Journeyman will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments.90 Days & Beyond Take Full Ownership of the Your Region: Assume full responsibility for managing AC powered installs across a geographic territory, ensuring the timely and efficient resolution of questions and issues. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment.By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and advancing critical initiatives for our AC power program. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & EquityIn this role, you’ll receive a starting salary between $64,000 and $88,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.
Job DescriptionJob DescriptionWho is Flock?Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Journeyman Electrician to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. The Journeyman Electrician will be responsible for installing and maintaining electrical systems and equipment in accordance with National Electrical Code (NEC) standards and company policies. This role requires a strong understanding of electrical theory, practical application, and safety regulations.Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US.Install and troubleshoot electrical components such as wiring, switches, outlets, circuit breakers, and panels supporting Flock products.Perform testing and troubleshooting using various electrical testing equipment (e.g., multimeters, voltage testers, ammeters).Adhere to all safety regulations and NEC codes.Troubleshoot and diagnose electrical problems efficiently.Estimate time and materials required for projects.Ensure all work is completed to a high standard of quality.May be required to train and mentor apprentice electricians.Work with a bucket truck and/or ladder to work on equipment up to 30’ highProvide installation pictures via Flock field appMaintain accurate records of work performed.Perform work in a safe and professional mannerMeet with customers to discuss installation options and perform site surveysCommunicate effectively with both internal teams and customersMay require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holesThe Skillset Valid Journeyman Electrician license, especially interested in New York, Illinois, Colorado, and Washington.Proven experience as a Journeyman Electrician (typically 4+ years).Thorough knowledge of the National Electrical Code (NEC).Strong understanding of electrical theory and practical application.Proficiency in reading and interpreting blueprints, schematics, and wiring diagrams.Experience with various electrical testing equipment.Ability to troubleshoot and diagnose electrical problems efficiently.Excellent communication and interpersonal skills.Ability to work on a computer navigating business systems, like Salesforce. Ability to work independently and as part of a team.Strong commitment to safety regulations and procedures. Physical ability to perform the demands of the job, including lifting, bending, and working in various positions.Valid driver's license and clean driving record.Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and polesMoving about to accomplish tasks or moving from one worksite to anotherAdjusting or moving objects up to 75 pounds in all directionsCommunicating with others to exchange information, often over the phoneRepeating motions that may include the wrists, hands and/or fingersOperating machinery and/or power toolsOperating motor vehicles or heavy equipmentConstantly assessing the accuracy, neatness and thoroughness of the work assignedEnvironmental Conditions and Physical DemandsConstant light work that includes moving objects up to 20 pounds.Frequently working in outdoor elements such as precipitation and wind.Frequent sedentary work that primarily involves sitting/standing.Frequent medium work that includes moving objects up to 50 pounds.Occasionally working in seasonal high and low temperatures.Occasionally working in noisy environments.Occasionally working in hazardous conditions: near highways or heavy traffic.Occasional heavy work that includes moving objects up to 100 pounds or more.Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.90 Days at FlockWe are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.The First 30 DaysOnboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our electrical program.Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation.Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems.Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners.Shadow Team Members: Observe and assist with field installs, learn escalation procedures, and begin handling less complex customer installations with guidance. By the end of the first month, the Journeyman will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development.The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality AC powered devices in their region, including LPR cameras, video cameras, docking stations, and radar systems. Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences.Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff.By the end of this phase, the Journeyman will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments.90 Days & Beyond Take Full Ownership of the Your Region: Assume full responsibility for managing AC powered installs across a geographic territory, ensuring the timely and efficient resolution of questions and issues. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment.By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and advancing critical initiatives for our AC power program. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & EquityIn this role, you’ll receive a starting salary between $64,000 and $88,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.
Job DescriptionJob DescriptionWho is Flock?Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Journeyman Electrician to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. The Journeyman Electrician will be responsible for installing and maintaining electrical systems and equipment in accordance with National Electrical Code (NEC) standards and company policies. This role requires a strong understanding of electrical theory, practical application, and safety regulations.Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US.Install and troubleshoot electrical components such as wiring, switches, outlets, circuit breakers, and panels supporting Flock products.Perform testing and troubleshooting using various electrical testing equipment (e.g., multimeters, voltage testers, ammeters).Adhere to all safety regulations and NEC codes.Troubleshoot and diagnose electrical problems efficiently.Estimate time and materials required for projects.Ensure all work is completed to a high standard of quality.May be required to train and mentor apprentice electricians.Work with a bucket truck and/or ladder to work on equipment up to 30’ highProvide installation pictures via Flock field appMaintain accurate records of work performed.Perform work in a safe and professional mannerMeet with customers to discuss installation options and perform site surveysCommunicate effectively with both internal teams and customersMay require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holesThe Skillset Valid Journeyman Electrician license, especially interested in New York, Illinois, Colorado, and Washington.Proven experience as a Journeyman Electrician (typically 4+ years).Thorough knowledge of the National Electrical Code (NEC).Strong understanding of electrical theory and practical application.Proficiency in reading and interpreting blueprints, schematics, and wiring diagrams.Experience with various electrical testing equipment.Ability to troubleshoot and diagnose electrical problems efficiently.Excellent communication and interpersonal skills.Ability to work on a computer navigating business systems, like Salesforce. Ability to work independently and as part of a team.Strong commitment to safety regulations and procedures. Physical ability to perform the demands of the job, including lifting, bending, and working in various positions.Valid driver's license and clean driving record.Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and polesMoving about to accomplish tasks or moving from one worksite to anotherAdjusting or moving objects up to 75 pounds in all directionsCommunicating with others to exchange information, often over the phoneRepeating motions that may include the wrists, hands and/or fingersOperating machinery and/or power toolsOperating motor vehicles or heavy equipmentConstantly assessing the accuracy, neatness and thoroughness of the work assignedEnvironmental Conditions and Physical DemandsConstant light work that includes moving objects up to 20 pounds.Frequently working in outdoor elements such as precipitation and wind.Frequent sedentary work that primarily involves sitting/standing.Frequent medium work that includes moving objects up to 50 pounds.Occasionally working in seasonal high and low temperatures.Occasionally working in noisy environments.Occasionally working in hazardous conditions: near highways or heavy traffic.Occasional heavy work that includes moving objects up to 100 pounds or more.Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.90 Days at FlockWe are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.The First 30 DaysOnboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our electrical program.Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation.Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems.Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners.Shadow Team Members: Observe and assist with field installs, learn escalation procedures, and begin handling less complex customer installations with guidance. By the end of the first month, the Journeyman will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development.The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality AC powered devices in their region, including LPR cameras, video cameras, docking stations, and radar systems. Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences.Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff.By the end of this phase, the Journeyman will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments.90 Days & Beyond Take Full Ownership of the Your Region: Assume full responsibility for managing AC powered installs across a geographic territory, ensuring the timely and efficient resolution of questions and issues. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment.By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and advancing critical initiatives for our AC power program. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & EquityIn this role, you’ll receive a starting salary between $64,000 and $88,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.
Job DescriptionJob DescriptionWho is Flock?Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for a Journeyman Electrician to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company. The Journeyman Electrician will be responsible for installing and maintaining electrical systems and equipment in accordance with National Electrical Code (NEC) standards and company policies. This role requires a strong understanding of electrical theory, practical application, and safety regulations.Required Availability: Work hours are M-F with occasional extended hours in order to meet project deadlines and customer expectations. Travel: Expect to be on the road up to 3 weeks a month performing activities (e.g. installation, maintenance, testing) across the US.Install and troubleshoot electrical components such as wiring, switches, outlets, circuit breakers, and panels supporting Flock products.Perform testing and troubleshooting using various electrical testing equipment (e.g., multimeters, voltage testers, ammeters).Adhere to all safety regulations and NEC codes.Troubleshoot and diagnose electrical problems efficiently.Estimate time and materials required for projects.Ensure all work is completed to a high standard of quality.May be required to train and mentor apprentice electricians.Work with a bucket truck and/or ladder to work on equipment up to 30’ highProvide installation pictures via Flock field appMaintain accurate records of work performed.Perform work in a safe and professional mannerMeet with customers to discuss installation options and perform site surveysCommunicate effectively with both internal teams and customersMay require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holesThe Skillset Valid Journeyman Electrician license, especially interested in New York, Illinois, Colorado, and Washington.Proven experience as a Journeyman Electrician (typically 4+ years).Thorough knowledge of the National Electrical Code (NEC).Strong understanding of electrical theory and practical application.Proficiency in reading and interpreting blueprints, schematics, and wiring diagrams.Experience with various electrical testing equipment.Ability to troubleshoot and diagnose electrical problems efficiently.Excellent communication and interpersonal skills.Ability to work on a computer navigating business systems, like Salesforce. Ability to work independently and as part of a team.Strong commitment to safety regulations and procedures. Physical ability to perform the demands of the job, including lifting, bending, and working in various positions.Valid driver's license and clean driving record.Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, and polesMoving about to accomplish tasks or moving from one worksite to anotherAdjusting or moving objects up to 75 pounds in all directionsCommunicating with others to exchange information, often over the phoneRepeating motions that may include the wrists, hands and/or fingersOperating machinery and/or power toolsOperating motor vehicles or heavy equipmentConstantly assessing the accuracy, neatness and thoroughness of the work assignedEnvironmental Conditions and Physical DemandsConstant light work that includes moving objects up to 20 pounds.Frequently working in outdoor elements such as precipitation and wind.Frequent sedentary work that primarily involves sitting/standing.Frequent medium work that includes moving objects up to 50 pounds.Occasionally working in seasonal high and low temperatures.Occasionally working in noisy environments.Occasionally working in hazardous conditions: near highways or heavy traffic.Occasional heavy work that includes moving objects up to 100 pounds or more.Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.90 Days at FlockWe are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.The First 30 DaysOnboard and Understand: Gain a thorough understanding of Flock’s mission, values, and the specific objectives of our electrical program.Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to track customer deployments, monitor project schedules, and develop project documentation.Understand Product Details: Begin hands-on training with Flock products, including hardware components like drones, docking stations, and radar systems.Meet Key Stakeholders: Build relationships with cross-functional teams, including deployment engineers, project managers, and the Engineering team, as well as third-party partners.Shadow Team Members: Observe and assist with field installs, learn escalation procedures, and begin handling less complex customer installations with guidance. By the end of the first month, the Journeyman will be prepared to lead ongoing deployments, support troubleshooting hardware components, and assist in the survey and deployment process development.The First 60 Days Take Ownership of Deployments: They will be responsible for ensuring the proper installation and functionality AC powered devices in their region, including LPR cameras, video cameras, docking stations, and radar systems. Escalate Complex Issues: Triage more complex technical support issues and collaborate closely with engineering teams to provide solutions. Start identifying repeat issues and assist with creating solutions to prevent future occurrences.Develop Support Knowledge Base: Contribute to building a comprehensive support knowledge base, documenting solutions to common problems and providing guidance for support staff.By the end of this phase, the Journeyman will have gained valuable hands-on experience in supporting the technical and logistical challenges of all Flock deployments.90 Days & Beyond Take Full Ownership of the Your Region: Assume full responsibility for managing AC powered installs across a geographic territory, ensuring the timely and efficient resolution of questions and issues. Expand the Knowledge Base: Continue to develop and refine the support knowledge base, adding detailed documentation on hardware/software troubleshooting and best practices for deployment.By the end of the 90 days, the Deployment Specialist will be fully capable of independently deploying customer projects, troubleshooting hardware issues, and advancing critical initiatives for our AC power program. The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. Salary & EquityIn this role, you’ll receive a starting salary between $64,000 and $88,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays.⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $64K - $88K
Job DescriptionJob DescriptionWho is Flock?Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.How you'll make an impact:Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 36” holes. Mount solar panels on poles and attach external batteries to solar panelsAffix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles, angle to capture desired footageWork on both public and private roads, working often on equipment 10-12’ high. Regularly work with a bucket truck and/or ladder to work on equipment up to 30’ high.Repairing minor breaks in underground irrigation or private wiringAdhere to daily schedule by showing up prepared and complete work in a reasonable time frame Provide installation pictures via the Flock field app on a mobile devicePerform administrative tasks such as inventory management and reporting, continuing training, and receiving product shipmentsPerform work in safe and professional mannerMeet with customers to discuss installation options and perform site surveysInterpret traffic control plan and permit drawings to identify proper installation location for a Flock deviceThe SkillsetThis role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.Prior knowledge or willingness to be trained to operate and drive a bucket truck on occasion.Comfortable driving a work van(Ford Transit) and occasionally a 1 ton pickup truck(Ram 3500) or towing a small trailer.Prior use of tow behind compressor, stand on skid steer(Toro Dingo) or ride on skid steer(Bobat) is a plus (training included)Must be comfortable working on and around ladders/heightsHandyman-like experience whether personally or professionally. Able to think on your feet and while using your hands. Time-management and communication skillsHighly organizedDesire to work outdoors and comfortable working in all weather conditionsGeneral knowledge for all things tech, and the ability/desire to learn and work with new software/tools. Positive and professional demeanor Willingness to go outside your comfort zone when the situation requires it.Basic knowledge of computer skills, Office Suite, Google Suite and emailRequired Availability: M-F during daylight hours. Overtime is at times expected and required based on the particular market's ticket backlog and/or unique requirements. Start and end times will vary based on time of year (solar constrained) and the workload. Travel: Expect to travel up to 3 hours away during service tickets regularly. Occasionally this role will require travel up to 8 hrs away. In these situations, overnight accommodations are provided. We do not anticipate the travel demand for this role to exceed 30%.Physical Activities Performed Frequently: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.Remaining in a stationary position, often standing or sitting for prolonged periods.Moving about to accomplish tasks or moving from one worksite to another.Adjusting or moving objects up to 75 pounds in all directions.Communicating with others to exchange information, often over the phone.Repeating motions that may include the wrists, hands and/or fingers.Operating machinery and/or power tools.Operating motor vehicles or heavy equipment.Constantly assessing the accuracy, neatness and thoroughness of the work assigned.Environmental Conditions and Physical DemandsWorking in seasonal high and low temperatures.Working in outdoor elements such as precipitation and wind.Working in noisy environments.Working in hazardous conditions: near highways or heavy traffic.Moving objects ranging from 20 pounds up to 100 pounds or more.Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.90 Days at FlockWe are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as an Installation technician at Flock Safety. The First 30 DaysUnderstand how to complete timekeeping in our payroll software & book travelComplete OSHA 10 certification and 2 weeks of in-field TrainingIntroduction to the following work order types (Site Installation, Maintenance and Site Surveys)The First 60 Days Working solo in the field with the support of your leadership team and technical support staff90 Days & Beyond Complete all work orders assigned, excel with the tools and metrics we use, and have built a strong relationship with your team members, leaders, and key cross-functional stakeholders.Salary & Equity In this role, you’ll receive a starting salary of $52,000 as well as stock options
The Perks🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.🧠Mental Health: All employees receive an annual subscription to Headspace.💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. 🛠️Tools & Gear: Flock Safety branded uniforms, tools, and safety gear🚗Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid for gas cardFlock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $52K
Job DescriptionJob DescriptionWho is Flock?Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.The Opportunity Flock is looking for a Hardware Engineer to add to our Hardware Engineering design team. This team is responsible for all physical design, testing, and hardware product delivery to manufacturing. This role will make an outsized impact by contributing to the electrical design of the Flock Safety product suite and its associated peripheral components. You will work closely with internal and external engineering teams to deliver high quality, mission critical electronics. The Skillset BSEE with 1+ years of industry experiencePCB Circuit Design production experience from product level requirements, including schematic capture, component placement, libraries, layout, and simulationFamiliarity with Altium DesignerFamiliarity with mobile electronic product architectures and main components, such as SoCs, SOMs, MCUs. Familiarity with associated memory interfaces such as DDR, UFS/eMMCDesign familiarity of efficient mobile power delivery networks including switching and linear DC-DC convertersKnowledge of standard peripheral interfaces, such as USB3.1 / 2.0, I2C, SPI, CAN, UART, etcUnderstanding of SerDes and common high-speed peripheral interfaces (USB/USB-PD, PCIe, HDMI, MIPI CSI/DSI, etc)Familiarity with IoT & wireless interfaces (4G/5G MIMO, Wifi/BLE MIMO, GNSS/GPS, associated antennas), including RF implementation and awarenessFamiliarity with consumer electronics certification standards such as FCC, UL, and PTCRBAdditional relevant technology concepts may include:Sensors (CMOS image sensor, MEMS, motion, light, microphone)ML ASICsAudio DSPsADCsIndustrial solar panelsMPPT-tracking charge controllersCustom battery packs (chemistry and BMS)AC/DC convertersExperience with SI/PI board-level verification and product-level validation plan creation and execution for EVT, DVT, PVT design phasesHands-on experience with PCB/Electronic system bring-up, debugging, and functional verificationExperienced in using testing and validation lab equipment: Oscilloscopes, Multimeters, Function Generators, E-loads, logging, thermal chambers, Spectrum Analyzers, etc..High level familiarity with software engineering principles for IOT devicesExperience working cross functionally with power, mechanical, firmware, software, and cloud teams during product developmentMotivated and result-driven team player with strong communication skills, demonstrable sense of ownershipComfortable and excited to work in a start-up environmentFeeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.90 Days at FlockWe are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Hardware Engineer with Flock Safety. The First 30 DaysGet acquainted with the company, the team, the mission, and the product/customer experienceConduct a dive of shipping and planned product architectureObserve the Flock Culture as it applies to your team and your day to day experienceContribute immediately and incrementally to an active battery deviceThe First 60 Days Completely understand the high level electrical architecture of the existing Flock ecosystem. Recognize its role in our highly vertical customer offering.Become involved in ongoing product design effort as needed - join project standups and related channels to observe Flock’s design methodology.Make progress with ongoing product design and validation efforts90 Days & Beyond Become a true and independent DRI (Dedicated Responsible Individual) within the team, having full ownership of a design workstream, and impacting decision making and cross-functional implementation/productization plansDemonstrate full proficiency of all Flock development tools and demonstrate awareness of all Flock development processes.Become highly available and communicative as a resource to your immediate team and cross functional stakeholdersAssume full ownership and responsibility of outcomes to the business - your impact at Flock will strongly influence the health of the business, positive outcomes to customers, and real-time reduction in societal crime.The Interview Process We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. Expect to defend all relevant design work in your resume.The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. Salary & EquityIn this role, you’ll receive a starting salary of $89,600-$123,200 as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.The Perks 🌴Flexible PTO: We seriously mean it, plus 11 company holidays.⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.💻WFH Stipend: $150 per month to cover the costs of working from home.📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.🏠Home Office Stipend: A one-time $750 to help you create your dream office.🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Compensation Range: $89.6K - $123.2K
