HOW TO APPLY
This search is being conducted by Flex HR on behalf of Swan Transportation. Qualified candidates should submit a resume within.
Carrier Account Manager
Swan Transportation Services • Operations • Full-Time • Atlanta, GA
POSITION SUMMARY
We are looking for a fast-paced, solution-oriented Carrier Account Manager (CAM) to join our Operations team. This role is responsible for securing carrier capacity, negotiating rates, managing shipment execution, and ensuring high-level service performance from pickup through delivery.
The ideal candidate thrives in a high-pressure environment, communicates with urgency, and can balance operational execution with margin protection. This position plays a critical role in maintaining strong carrier relationships, protecting service reliability, and driving operational efficiency across customer freight.
KEY RESPONSIBILITIES
Build and maintain strong relationships with carriers, dispatchers, and drivers to ensure dependable service and long-term partnership growthProactively secure freight coverage 2–5 days in advance while aligning with margin and service expectationsSource carriers, negotiate rates, and secure competitive pricing while balancing profitability and customer needsManage shipments from tender through proof of delivery (POD), including:Booking executionCheck calls and trackingAppointment managementException resolutionPost-delivery follow-upMonitor shipment progress using tracking tools, alarms, and internal SOPs to proactively identify and resolve service risksCommunicate clearly and consistently with internal teams and carriers regarding shipment status, delays, and service concernsVet and approve carriers using Highway, FMCSA guidelines, and internal compliance standardsEvaluate carrier performance based on service, communication, reliability, and tracking compliancePrioritize and grow relationships with preferred carriers across strategic lanesCollaborate with Account Managers, Customer Account Specialists, and Sales teams to support customer strategy and operational executionProtect company margin through disciplined execution, proactive planning, and early escalation of service or pricing risksMake quick, informed decisions based on market conditions, customer urgency, and operational impactSupport after-hours or weekend coverage on a rotating basis as needed
WHAT WE'RE LOOKING FOR
Strong negotiation and relationship-building skillsAbility to multitask and make decisions quickly in a fast-moving environmentStrong communication skills with both internal teams and external partnersHigh sense of urgency and accountabilityAbility to stay organized while managing a high shipment volumeComfortable handling conflict resolution and service recovery conversationsStrong understanding of truckload operations, carrier management, and transportation market dynamicsExperience working within a TMS and transportation technology platforms preferred
PREFERRED EXPERIENCE
Experience in freight brokerage, logistics, transportation, or supply chain operationsExperience managing truckload freight and carrier relationshipsFamiliarity with load tracking platforms, carrier vetting tools, and freight market pricingExperience negotiating rates and managing margin performance
KEY SKILLS
Carrier sourcing and vettingNegotiation and market strategyReal-time problem solvingShipment tracking and operational executionMargin managementTime management and prioritizationCross-functional collaborationSystem discipline and documentation accuracy
PERFORMANCE METRICS (KPIS)
Performance in this role is measured by:
Margin per loadGross margin percentageCarrier reuse rateOn-time pickup and delivery performanceTracking and SOP complianceOutbound call activityInternal collaboration and communication
COMPENSATION & BONUS STRUCTURE
Quarterly bonus opportunities are tied to team and individual performance metrics, including:
Team Gross Margin %Team Carrier Reuse RateAverage Margin per LoadIndividual Gross Margin %
WHY JOIN US
At Swan Transportation Services, we move fast, solve problems collaboratively, and pride ourselves on operational excellence. This role is ideal for someone who enjoys relationship-building, thrives under pressure, and wants to make a direct impact on both customer success and company growth.
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Associate
Dallas or Houston, TX • Santa Fe, NM • Full-Time • In-Office
About Durham, Pittard & Spalding
Durham, Pittard & Spalding, LLP (DP&S) is a nationally recognized civil appellate and strategic litigation support firm with offices in Dallas, TX, Santa Fe, NM, and Houston, TX. Ranked Tier 1 by Best Lawyers and home to multiple Texas and New Mexico Super Lawyers, DP&S has built its reputation on providing sophisticated appellate counsel and substantive trial support to law firms handling complex, high-stakes civil matters. We work across a wide range of civil practice areas including personal injury, commercial litigation, products liability, and more, serving primarily as strategic partners to trial attorneys throughout the litigation lifecycle.
The Opportunity
DP&S is growing and seeking experienced litigation attorneys to join its Dallas, Houston and Santa Fe offices. These are not traditional associate roles — we are looking for attorneys who think strategically, write with precision, and can serve as trusted counsel to trial lawyers and clients through every phase of a case. You will work at the intersection of trial support and appellate practice, contributing substantively from early case strategy through post-trial proceedings and appeal.
What You'll Do
Provide strategic litigation support to trial teams across all stages of civil litigation, from pre-trial motions through trial and appeal
Research and draft substantive motions, including dispositive motions, motions in limine, Daubert challenges, jury charge submissions, and appellate briefs
Serve as the appellate counsel on the trial team during trial
Analyze trial records and identify, preserve, and develop issues for appellate review
Collaborate directly with trial counsel to shape litigation strategy and build a clean, defensible record
Contribute to business development efforts, including building relationships with referral sources, participating in CLE presentations, and supporting firm marketing initiatives
Engage with clients and co-counsel as a credible, substantive legal resource
What We're Looking For
J.D. from an accredited law school; licensed and in good standing in Texas or New Mexico
3+ years of civil litigation or clerkship experience, with meaningful exposure to motion practice, trial support, or appellate work
Exceptional legal research and writing skills
Ability to manage complex legal issues across a range of civil matters independently and as part of a team
Strong professional judgment and the ability to provide clear, strategic counsel under pressure
Portable business or an existing referral network is a meaningful plus, but not required
Genuine interest in and commitment to business development as an ongoing part of your practice
Why DP&S
A firm that has spent 20+ years doing one thing extremely well — appellate and trial support — and is recognized nationally for it
Work on high-stakes, complex civil matters alongside attorneys who are consistently recognized as the top trial lawyers in the country
A collaborative, intellectually rigorous environment that values excellent legal work above all else
Opportunities to develop your own practice and profile through business development, CLE speaking, and client relationships
Offices in Dallas and Houston (TX) and Santa Fe (NM) — vibrant markets with strong legal communities
To Apply
This search is being conducted by Flex HR on behalf of Durham, Pittard & Spalding, LLP. Qualified candidates should submit a resume within.
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FlexHR is partnering with a client for a new role!
Logistics Data and Operations Specialist (MV/LV Transformers and Equipment)
PDM | Atlanta, GA | In-Office | Full-Time | Base + Performance Bonus
About the Role
PDM is seeking a highly analytical and detail-oriented Logistics Data and Operations Specialist to manage high-volume international shipments of medium and low voltage transformers from Shanghai through final delivery across North America. This role reports directly to the Director of Logistics and serves as the central point of coordination across ocean freight, containerized shipments, customs, and inland delivery. Fluency in both Mandarin Chinese and English is required to support daily coordination with China-based teams and freight forwarders.
Key Responsibilities
Report directly to and support the Director of Logistics with execution, tracking, and operational decision-making
Own and maintain master Excel shipment trackers, ensuring high data accuracy and real-time visibility across all shipments
Develop and enhance Excel-based tracking systems, dashboards, and reporting tools to support operational decision-making
Serve as the central data control point for MV/LV transformer and containerized logistics activity, validating shipment data, milestones, and timelines before internal distribution
Manage and track international ocean shipments (FCL/LCL) from origin through final delivery, including vessel schedules and container movement
Communicate daily with China-based teams and freight forwarders in Mandarin to drive execution, resolve issues, and align on shipment status
Work alongside third-party logistics providers (3PLs), carriers, and freight forwarders to monitor execution and validate timelines
Proactively identify, track, and escalate delays, risks, and inconsistencies across operations and data
Ensure all shipment documentation (BOLs, invoices, PODs, etc.) is accurate and aligned with tracking data
Qualifications
Fluent in Mandarin Chinese and English (required)
2 to 3+ years of logistics experience working with international ocean freight and global shipments
Advanced Excel proficiency required: complex tracking spreadsheets, dashboards, and automated reporting across large datasets
Strong attention to detail with a focus on data accuracy, integrity, and identifying process inefficiencies
Familiarity with customs clearance, import documentation, and international trade compliance
Strong analytical mindset with the ability to manage high-volume workflows with precision
Excellent communication and organizational skills
What Success Looks Like
Real-time, accurate shipment tracking with minimal errors
Highly reliable and structured data systems used by leadership
Proactive identification of risks and delays through data analysis
Improved efficiency and automation of tracking and reporting processes
Seamless coordination of shipments from origin to final delivery
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