Job DescriptionJob DescriptionDescriptionFlatt Veterinary Clinic is a well-established, compassionate, and client-centered veterinary practice committed to providing high-quality care for animals. Our team is dedicated to offering a comprehensive range of services, from preventive care to emergency treatment, in a friendly and collaborative work environment. We value our staff and foster a workplace culture that promotes professional growth, work-life balance, and a supportive team atmosphere.
We are seeking an experienced, dedicated, and compassionate Veterinary Assistant or Technician to join our team at Flatt Veterinary Clinic. The successful candidate will assist our veterinarians and technicians in providing excellent care to pets, while maintaining a clean and organized environment. The role requires someone who is passionate about animal care and has previous experience working in a veterinary clinic setting.
As a Veterinary Assistant or Technician at Flatt Veterinary Clinic, you will perform a wide variety of duties, from assisting in medical procedures and diagnostics to client communication and administrative tasks. You will work closely with our veterinary team to ensure that pets receive the highest standard of care in a friendly and efficient manner.
Key ResponsibilitiesClinical SupportPatient Care: Assist with patient intake, including taking histories, preparing animals for examination, and ensuring that patients are comfortable.Diagnostics: Aid in the collection of samples for laboratory testing, including blood, urine, and fecal samples. Prepare diagnostic equipment and support in diagnostic procedures (x-rays, ultrasounds, etc.).Medical Procedures: Assist veterinarians during surgical procedures, including preparation of instruments, monitoring anesthesia, and post-operative recovery.Laboratory Work: Perform in-house lab tests, such as blood counts, urinalysis, and cytology.Pharmacy Support: Prepare and dispense medications as directed by the veterinarian. Maintain accurate records of prescriptions and dosage instructions.Vital Signs Monitoring: Take and record vital signs (temperature, pulse, respiration) for patients during exams and before, during, and after procedures.Cleaning and Sterilization: Maintain cleanliness and sterilization of examination rooms, surgical suites, and instruments according to clinic protocols.
Client Communication & EducationClient Interaction: Serve as a liaison between veterinarians and clients. Provide updates on patient care and answer questions about treatments, medications, and home care instructions.Client Education: Educate clients on preventive care, vaccinations, nutrition, and overall animal wellness.Appointment Scheduling: Assist with client scheduling, follow-up calls, and reminders for vaccinations, wellness exams, and procedures.
Administrative and Clerical SupportRecord Keeping: Maintain accurate and detailed medical records for patients, ensuring compliance with clinic protocols and legal requirements.Inventory Management: Assist in the management of inventory, ensuring adequate stock levels for medications, supplies, and equipment.Financial Transactions: Process payments and assist with billing when needed.
Team SupportCollaboration: Work closely with veterinary technicians, veterinarians, and other staff members to provide exceptional care to animals.Training and Mentorship: Provide support and guidance to less experienced staff members, including veterinary assistants and technicians, as needed.
Skills, Knowledge & Expertise
Required:Experience: A minimum of 2 years of veterinary assistant experience in a clinical setting (or equivalent hands-on training).Education: High school diploma or equivalent required; completion of a formal veterinary assistant program or certification preferred.Technical Skills: Proficiency in veterinary software (e.g., AVImark, Cornerstone), ability to handle animals safely and calmly, knowledge of medical terminology, and familiarity with basic lab and diagnostic procedures.Communication Skills: Excellent interpersonal and communication skills, with the ability to educate clients and interact with a diverse team.Physical Requirements: Ability to lift and restrain animals, stand for long periods, and perform physical tasks such as cleaning and sanitizing.
Ideal Qualities/Skills:Attention to Detail: Ability to follow protocols and instructions with precision.Team-Oriented: Collaborative mindset with a passion for working in a team environment.Empathy & Compassion: A deep love and respect for animals, coupled with the ability to communicate compassionately with pet owners.Problem-Solving Ability: Ability to think critically in fast-paced situations and work under pressure.Multitasking: Ability to handle a variety of tasks and priorities efficiently while maintaining a high standard of care.
Preferred:Certifications: Certification as a Veterinary Assistant (CVA) or equivalent is a plus.Experience with Specialized Treatments: Knowledge in anesthesia, dentistry, radiology, or surgery support.
What We Offer At Flatt Veterinary Clinic, part of the Innovetive Petcare family, we know that our team members are our greatest asset. We are committed to supporting your well-being—both inside and outside of work—through a comprehensive benefits package designed to promote your professional growth, personal health, and long-term success.
For full-time paraprofessional team members, we proudly offer:Health & Wellness BenefitsMedical, Dental & Vision Insurance – Multiple plan options to fit your lifestyle and family needs.Health Savings Account (HSA) & Flexible Spending Account (FSA) – Tax-advantaged options for medical and dependent care expenses.Employee Assistance Program (EAP) – 24/7 confidential support for mental health, legal, financial, and personal matters.Paid Time Off (PTO) – Generous PTO to support work-life balance, including sick leave and vacation time.Paid Holidays – Recognized holidays with paid time off.Pet Care PerksEmployee Pet Discounts – Significant savings on veterinary services, products, and prescriptions for your furry family members.Professional Growth & Career DevelopmentCareer Advancement Opportunities – Clear pathways for growth within the practice and Innovetive Petcare’s broader network.Continuing Education Support – Reimbursement and resources for CE, licensing fees, and professional development.Access to Online Training Platforms – Including veterinary education modules, leadership training, and clinical skill-building courses.Team Culture & RecognitionTeam Building & Wellness Events – Regular outings, celebrations, and appreciation events to foster connection and fun.Employee Recognition Programs – Celebrate milestones, anniversaries, and outstanding contributions.Positive, Supportive Environment – Join a team that truly cares about collaboration, compassion, and community.Financial Benefits401(k) Retirement Plan – With company matching to help you build long-term financial security.Life & Disability Insurance – Employer-paid basic life insurance and options for short-term and long-term disability.Bonus & Incentive Opportunities – Performance-based incentives, referral bonuses, and other financial rewards.At Flatt Veterinary Clinic, your well-being matters. When you join our team, you’re not just taking a job—you’re becoming part of a supportive, growing family that invests in your future.
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