Basic Description:
The Teller processes a variety of financial transactions and provides excellent customer service in a professional and courteous manner.
Responsibilities:
Process deposits, withdrawals, loan payments, and other transactions.Balance cash drawer and maintain accurate records.Provide prompt, efficient, and friendly service.Promote bank products and refer customers as appropriate.Follow all security procedures and compliance guidelines.Requirements:Qualifications & Skills:
High school diploma or equivalent.1–2 years of cash handling or customer service experience.Basic math and computer skills. Read LessBasic Description:
The Teller processes a variety of financial transactions and provides excellent customer service in a professional and courteous manner.
Responsibilities:
Process deposits, withdrawals, loan payments, and other transactions.Balance cash drawer and maintain accurate records.Provide prompt, efficient, and friendly service.Promote bank products and refer customers as appropriate.Follow all security procedures and compliance guidelines.Requirements:Qualifications & Skills:
High school diploma or equivalent.1–2 years of cash handling or customer service experience.Basic math and computer skills. Read LessBasic Information
The Customer Service Representative is an experienced banking professional responsible for handling complex customer transactions, opening and servicing consumer and business accounts, resolving escalated issues, and supporting branch operational excellence. This role serves as a senior resource for CSRs and tellers while maintaining strong compliance and customer service standards.
Essential Duties & Responsibilities
Advanced Transaction Processing
Process high-volume and complex transactionsApproving transactions within assigned authority limitsHandle large cash transactions and verify teller drawersAssist with vault balancing and dual control proceduresSupport wire transfers and ACH processing (as assigned)Advanced Account Opening & Maintenance
Open and maintain consumer and business deposit accountsHandle complex account titling (trusts, estates, LLCs, POAs)Review documentation for accuracy and complianceProcess account closures, CD renewals, and maintenance changesAssist customers with online banking and digital services setupCompliance & Risk Oversight
Ensure adherence to BSA/AML, OFAC, Reg E, Reg CC, and internal policiesIdentify and escalate suspicious activityMaintain audit-ready documentationServe as a compliance example for staffAssist with internal audits and documentation reviewSales & Relationship Development
Identify customer needs and recommend appropriate productsCross-selling deposit and digital banking servicesSupport branch deposit growth goalsAssist in coaching CSR I staff on referral opportunitiesLeadership & Support
Serve as backup supervisor when assignedAssist with training new CSRs and tellersProvide procedural guidance to branch staffSupport branch operations in absence of managerHelp maintain workflow efficiency and daily operational controlsRequirements:Qualifications & Skills:
High school diploma or equivalent required2+ years banking experience preferredPrior experience opening accounts requiredStrong understanding of deposit productsKnowledge of business account documentationStrong problem-solving skillsAbility to handle confidential and sensitive informationHigh level of accuracy and attention to detailLeadership and mentoring abilities Read LessFlat Branch Bank is seeking an experienced and detail-oriented professional to join our growing Commercial Credit Team. This role is responsible for analyzing creditworthiness for commercial lending relationships, supporting the commercial lending team, and ensuring compliance with internal policies and regulatory expectations.
This position is open to candidates who live within driving distance of Columbia, Missouri or who reside within the St. Louis, Missouri MSA. The role may be on-site in Columbia or remote for candidates located in one of these two areas. We are not considering applicants who live outside the state of Missouri, unless they have firm plans to relocate to either the Columbia area or the St. Louis MSA.
Core Responsibilities
Credit Analysis & Underwriting
Spread and analyze financial statements, tax returns, balance sheets, and income statementsAssess borrower’s cash flow, leverage, repayment capacity, collateral, and overall credit riskEvaluate industry trends, management quality, and financial performanceCredit Administration & Portfolio Management
Prepare detailed credit memorandums and loan presentations outlining transaction strengths, weaknesses, risks, and recommended loan structureMonitor existing loan relationships, including covenant compliance and annual reviewsIdentify and report early warning signs of potential credit deteriorationReview downgraded loans to ensure proper collateral valuations and documentationCompliance & Reporting
Ensure loan structures and underwriting decisions comply with bank policy, regulations, and industry standardsPrepare monthly Board reports, technical exception reports, and non-conforming loan reportsMaintain credit files and monitor documentation and financial statement requirementsAssist with appraisal ordering, review, and vendor communicationPerform compliance audits and special projects as assignedStay current on regulatory and policy changes affecting commercial lending and assist with internal trainingAdditional Duties
Support the commercial lending team and Executive Team as neededPerform other duties and projects assignedRequirements:Qualifications & Skills
Bachelor’s degree in Business, Finance, Accounting, or related field preferredFormal credit training with 2+ years of experience in commercial credit analysis, loan review, auditing, or financial analysisDeep understanding of corporate finance, accounting principles, and credit risk evaluation. Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work to strategic goals. Proficiency in financial spreading software, risk analysis tools, and Microsoft Office SuiteExcellent analytical, organizational, and technical writing skillsAbility to clearly communicate complex financial information to lenders, management, committees, and Board membersProfessional demeanor with the ability to work effectively with regulators, auditors, consultants, customers, and team membersAbility to manage multiple priorities and meet deadlines in a fast-paced environment Read LessFlat Branch Bank is seeking an experienced and detail-oriented professional to join our growing Commercial Credit Team. This role is responsible for analyzing creditworthiness for commercial lending relationships, supporting the commercial lending team, and ensuring compliance with internal policies and regulatory expectations.
This position is open to candidates who live within driving distance of Columbia, Missouri or who reside within the St. Louis, Missouri MSA. The role may be on-site in Columbia or remote for candidates located in one of these two areas. We are not considering applicants who live outside the state of Missouri, unless they have firm plans to relocate to either the Columbia area or the St. Louis MSA.
Core Responsibilities
Credit Analysis & Underwriting
Spread and analyze financial statements, tax returns, balance sheets, and income statementsAssess borrower’s cash flow, leverage, repayment capacity, collateral, and overall credit riskEvaluate industry trends, management quality, and financial performanceCredit Administration & Portfolio Management
Prepare detailed credit memorandums and loan presentations outlining transaction strengths, weaknesses, risks, and recommended loan structureMonitor existing loan relationships, including covenant compliance and annual reviewsIdentify and report early warning signs of potential credit deteriorationReview downgraded loans to ensure proper collateral valuations and documentationCompliance & Reporting
Ensure loan structures and underwriting decisions comply with bank policy, regulations, and industry standardsPrepare monthly Board reports, technical exception reports, and non-conforming loan reportsMaintain credit files and monitor documentation and financial statement requirementsAssist with appraisal ordering, review, and vendor communicationPerform compliance audits and special projects as assignedStay current on regulatory and policy changes affecting commercial lending and assist with internal trainingAdditional Duties
Support the commercial lending team and Executive Team as neededPerform other duties and projects assignedRequirements:Qualifications & Skills
Bachelor’s degree in Business, Finance, Accounting, or related field preferredFormal credit training with 2+ years of experience in commercial credit analysis, loan review, auditing, or financial analysisDeep understanding of corporate finance, accounting principles, and credit risk evaluation. Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work to strategic goals. Proficiency in financial spreading software, risk analysis tools, and Microsoft Office SuiteExcellent analytical, organizational, and technical writing skillsAbility to clearly communicate complex financial information to lenders, management, committees, and Board membersProfessional demeanor with the ability to work effectively with regulators, auditors, consultants, customers, and team membersAbility to manage multiple priorities and meet deadlines in a fast-paced environment Read LessBasic Description:
The Teller processes a variety of financial transactions and provides excellent customer service in a professional and courteous manner.
Responsibilities:
Process deposits, withdrawals, loan payments, and other transactions.Balance cash drawer and maintain accurate records.Provide prompt, efficient, and friendly service.Promote bank products and refer customers as appropriate.Follow all security procedures and compliance guidelines.Requirements:Qualifications & Skills:
High school diploma or equivalent.1–2 years of cash handling or customer service experience.Basic math and computer skills. Read LessBasic Description:
The Teller processes a variety of financial transactions and provides excellent customer service in a professional and courteous manner.
Responsibilities:
Process deposits, withdrawals, loan payments, and other transactions.Balance cash drawer and maintain accurate records.Provide prompt, efficient, and friendly service.Promote bank products and refer customers as appropriate.Follow all security procedures and compliance guidelines.Requirements:Qualifications & Skills:
High school diploma or equivalent.1–2 years of cash handling or customer service experience.Basic math and computer skills. Read LessBasic Information
The Customer Service Representative is an experienced banking professional responsible for handling complex customer transactions, opening and servicing consumer and business accounts, resolving escalated issues, and supporting branch operational excellence. This role serves as a senior resource for CSRs and tellers while maintaining strong compliance and customer service standards.
Essential Duties & Responsibilities
Advanced Transaction Processing
Process high-volume and complex transactionsApproving transactions within assigned authority limitsHandle large cash transactions and verify teller drawersAssist with vault balancing and dual control proceduresSupport wire transfers and ACH processing (as assigned)Advanced Account Opening & Maintenance
Open and maintain consumer and business deposit accountsHandle complex account titling (trusts, estates, LLCs, POAs)Review documentation for accuracy and complianceProcess account closures, CD renewals, and maintenance changesAssist customers with online banking and digital services setupCompliance & Risk Oversight
Ensure adherence to BSA/AML, OFAC, Reg E, Reg CC, and internal policiesIdentify and escalate suspicious activityMaintain audit-ready documentationServe as a compliance example for staffAssist with internal audits and documentation reviewSales & Relationship Development
Identify customer needs and recommend appropriate productsCross-selling deposit and digital banking servicesSupport branch deposit growth goalsAssist in coaching CSR I staff on referral opportunitiesLeadership & Support
Serve as backup supervisor when assignedAssist with training new CSRs and tellersProvide procedural guidance to branch staffSupport branch operations in absence of managerHelp maintain workflow efficiency and daily operational controlsRequirements:Qualifications & Skills:
High school diploma or equivalent required2+ years banking experience preferredPrior experience opening accounts requiredStrong understanding of deposit productsKnowledge of business account documentationStrong problem-solving skillsAbility to handle confidential and sensitive informationHigh level of accuracy and attention to detailLeadership and mentoring abilities Read Less