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Flagrock Hospitality LLC
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  • Front Desk Agent  

    - Flagstaff
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer... Read More
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob Summary
    We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  
    ResponsibilitiesMonitor the maintain knowledge of hotel operations and activitiesTake reservations and answer questions via phone, email, and in-personBuild rapport with guests and identify their needs through friendly conversation and open-ended questionsDescribe the features and amenities of guest roomsEnsure compliance with health and quality standardsQualifications Friendly and outgoing personalityFamiliarity with hospitality industry standardsProficient in English; knowledge of other languages is a plusComputer literacyAble to resolve issues with a customer-focused orientationAble to lift 30 pounds Read Less
  • Laundry Attendant/HouseMan  

    - Flagstaff
    Job DescriptionJob DescriptionResponsibilities:**- Collect and sort di... Read More
    Job DescriptionJob DescriptionResponsibilities:**

    - Collect and sort dirty linens, towels, and other items from guest rooms and public areas.
    - Operate industrial-sized washing machines and dryers to clean linens according to estlished standards.
    - Fold or iron linens and other items neatly for use by guests.
    - Maintain and clean laundry equipment to ensure proper functionality.
    - Keep track of inventory levels and report any shortages or damaged items.
    - Assist with special guest requests, such as providing extra towels or bedding.
    - Ensure strict adherence to safety and hygiene protocols.
    - Collaborate with the housekeeping team to maintain a high standard of cleanliness throughout the motel.

    **Qualifications:**

    - Previous experience in laundry operations or housekeeping is a plus but not required.
    - Strong attention to detail and a commitment to cleanliness.
    - Ability to work independently and as part of a team.
    - Good communication skills.
    - Flexibility to work shifts, including evenings weekends.

      Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany