Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a FUll-Time Bartender.
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Job Summary: Updated: 2025
To prepare and serve alcoholic and nonalcoholic beverages.
Primary Responsibilities:
Stock and set up bar area as required.Prepare and serve drinks.Maintain all forms and reports as required.Maintain bar and lounge areas as required.Perform various janitorial duties as needed.Operate all bartending equipment such as mixers, blenders, dispensers, and washers.Assist in training new employees.Comply with all company standards, i.e., grooming standards, standards of conduct, policies, and procedures.Perform other duties as assigned.Education / Skills / Work Experience RequiredKnowledge of mixology, wine, and alcohol awarenessPrevious bartending experience at a fine resort or equivalentThe ability to act in a professional manner and be courteous.Working Conditions Associated with this Position.Outside weather conditionsAbility to lift heavy objects.StandingEqual employment opportunity - Drug-free workplace
Read LessAre you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Pool Attendant.
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Provide services to residents, club members, and hotel guests using the beach and pool facilities.
Primary Responsibilities:
Greets the guests in a friendly and courteous mannerService of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items.Accurately record/enter order through the POS systemChecks station before, during and after shift for proper set-up and cleanliness.Retrieves order from kitchen, confirms its accuracy and delivers it to guests.Ensures guest satisfaction throughout the meal service.Follow all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.Set up maintain and breakdown Pool and Beach.Provide Pool and Beach side service as schedules Inform guests about the Club facilities, policies and proceduresSet up and breakdown of pool or beach areas.Maintain and clean pool or beach areas. Sweep beach hut and surrounding areas.Issue towels to beach and pool guests.Check ladies (or men's) changing room and seaside pool on a regular basis for towels. Straighten up the changing room when necessary.Morning duties- Open hut / check and refurbish towel supply; set up beach and pool; set up cabanas, lounges, pads, place towels on chairs; write weather conditions on boardEvening Duties- Straighten chairs on beach and pool; return towels to laundry; process all vouchers for towels not returned.Maintain/clean/organize beach equipment: chairs, cushions, cabanas, umbrellas, etc.Comply with all Fisher Island Club standards, policies and procedures.Complete all other duties and responsibilities as necessary as assigned by supervisorMorning duties- Open hut / check and refurbish towel supply; set up beach and pool; set up cabanas, lounges, pads, place towels on chairs; write weather conditions on board.Sweep beach hut and surrounding areas.Issue towels to beach and pool guests.Ability to take orders and serve food and beverage as necessary.Check ladies (or men's) changing room and seaside pool on a regular basis for towels. Straighten up the changing room when necessary.Evening Duties- Straighten chairs on beach and pool; return towels to laundry; process all vouchers for towels not returned.Maintain Beach equipment: chairs, cushions, cabanas, umbrellas, etc.Comply with all Fisher Island Club standards with regard to grooming, conduct, policies and procedures.Complete all other duties and responsibilities as necessary as assigned by supervisor.Kowledge, Skills, Abilities Required:
Comply with all Fisher Island Club standards, policies and procedures.Be courteous, respectful and professional Show genuine care for all co-workers and guest(s)AAbility to work well in a team environment Proficient in the English language (verbal & written)Must be able to handle a multitude of tasks in an intense, fast-paced and ever-changing environment.Maintain a professional, clean uniform appearance and manner at all times.Previous food and beverage experience in a luxury hotel setting is an asset.Knowledge of food and wine an asset.Team player and willing to assist other Food and Beverage venues.Must possess outstanding guest services skills and professional presentation.Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.Basic POS Systems knowledge/experienceMust be of minimum age to serve alcohol according to state lawMust be able to lift/pull/push items up to 50 pounds.Must have a very flexible schedule including weekends and holidays.Food handling/Responsible vendor certificate required upon 30 days of hire.Excellent eye for detail and the ability to multi-task.Must maintain composure and objectivity under pressure.Must be effective at listening, understanding, and clarifying the concerns and issues raised by guests.Must be able to work outdoors for extended periods of time (min. 6-8hour work shift)Education/Skills/Work Experience Required:
High School Diploma or equivalent.Working Conditions:
Outdoor pool and beach environment.Most of the time spent standing, walking or there are some requirements to lift moderate weight (10-50 pounds)Must be able to twist/bend/pull Exposure to weather elements, i.e., temperatures, rain, sun Outdoor pool and beach environment; there may be regular exposure to mild discomfort from factors such as dust, odors, extreme temperature, inclement weather, noise, or lights.Frequent use of hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance visionEqual employment opportunity
Drug free workplace
Read LessAre you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Town Center supervisor, which includes
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
The Town Center Supervisor’s primary responsibility is the supervision of the Restaurants/Bar /Pool at Fisher Island Club Town Center, to ensure that the club’s high standards are achieved and maintained within budgetary limitations. The ideal candidate will be an inspirational role model by his/her team members and is a top professional in the field with a passion for the service.
This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service.
In accordance with Fisher Island Club’s philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers.
Nature and Scope:
The incumbent reports directly to the Director of Town Center Operations and Senior Food & Beverage Manager for Town Center . The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation.Duties and Responsibilities:
Lead by example utilizing a “hands-on” approach to management.Establish and develop a highly motivated, front of house team with the highest ethical standards that delivers a memorable service and product.Facilitate an environment in which team members are comfortable utilizing the open-door policyTrains, supervises, schedules and evaluates the work of the front of house staff at the assigned outletPlans menus with Sous Chef, Director and Senior Food & Beverage Manager of Town Center Operations for special occasions and eventsEnsures that high standards of sanitation, personal appearance and hygiene, cleanliness and safety are maintained throughout all club areas at all timesSafeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation and accident-prevention, and overall restaurant operation principlesUphold and maintain standard service techniques, food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling pricesPrepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are metHosts Daily Stand-Up meetings and attends Food and Beverage staff and management meetingsMaintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted forMaintains the dining room reservation systemImplements an ongoing marketing program to increase dining room businessConsults with the Senior Food & Beverage Manager of Town Center Operations about all aspects of the club operationDirectly supervise employees serving members and guest to the LQA standardsEvaluates service to ensure that quality provided meets the LAQ standards are consistently attainedInteracts with applicable staff members to assure that service consistently exceeds the expectations of members and guestsDevelop and maintain good communication and work relationships in all areas of the clubAssist in development of policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminologyAssist with recruiting; evaluates job performance of service staff; coaches, rewards and disciplines staff in a fair and within legal complianceEstablishes and maintains a regular cleaning and maintenance schedule for all front of house areas and barMotivates, builds morale, and provides professional development opportunities for all service staff including cross-trainingMaintain a 90% presence on the dining and bar areas during service, touching tables, follow-up on special request, welcome members and inquire about experienceExecutes safety training programs; manages OSHA-related aspects of kitchen safety and maintains; report unsafe working conditions immediately.Liaise with government regulating agency i.e. Health Inspector as necessaryMinimum Qualifications:
Bachelor’s degree in Hospitality Management degree and two years luxury service and management experience; orMinimum of two to three years’ experience as a Manager/Assistant in a medium size (250+ rooms) high volume, 3 meal restaurants in luxury hotel or resort.
Licenses and Special Permits:
Alcoholic beverage certificationFood safety certification.
Knowledge, skills and abilities:
Strong interpersonal, managerial and leadership skills requiredStrong organizational and time management skills requiredAbility to manage change effectively Ability to conceptualize the mission Clear, concise written and verbal communication skills Experience making presentations in front of groups Track record promoting an atmosphere of teamwork Experience communicating, training, and managing multi-lingual staffs Instill a guest service “can-do” attitude in all employees Experience training and developing employees with limited experience Coach employees how to resolve and de-escalate conflicts in a calm and organized mannerStrong customer service and reasoning skills Strong and creative problem-solving skills with exceptional detail in follow-up Strong budgetary, projections, and cost control skills Follow/enforce company policies and procedures Ability to quickly evaluate alternatives and decide on a plan of action Teach suggestive selling techniques Juggle and balance needs of the organizationAttributes
Proactive, Team Player, Problem Solver Passionate about hospitality and customer service driven Must have a professional appearance and good hygiene Respect for all co-workers and guests Pride in your work by creating positive energy, excitement and fun Demonstrate positive behaviors; smiling, being polite and courteous Able to develop a camaraderie with team membersWorking Conditions:
Ability to work odd hours, nights, weekends and holidays Ability to work under pressure and handle stressPhysical demands and abilities:
Work is not performed in an office environment and requires extended periods of walking and or standing.Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hearRegularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs.Frequently required to stand, walk, stoop, kneel, crouch or crawlOccasionally required to sit and climb or balanceSpecific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focusThis description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
Read LessAre you a hospitality professional with experience in Spas and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Spa Concierge.
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
$2.000 hiring bonus
SPA CONCIERGE
Position Summary
The Spa and Salon Front Desks are the main information centers for the department. The Spa Concierge assumes all the responsibilities that come with these areas. This position creates a member/guest’s first and last impression of the Spa. A Spa Concierge handles each guest/member's request for Spa, Fitness, Salon, and Retail Services. His/her primary function is to ensure that all members/guests are greeted, and personally checked in and out of the Spa courteously, efficiently, and accurately. This position is also responsible for scheduling services via the appointment booking system; answering and routing phone calls, selling merchandise, and point of sale settlements.
In accordance with Fisher Island Club’s philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are the core values that we will live by in our daily interaction with all our external and internal members, guests, and customers.
Nature and Scope:
The incumbent reports directly to the Assistant Spa Director. The major thrust of the position is to create a warm and professional welcome and ensure that members/guests feel comfortable with their visit to the Spa.Duties and Responsibilities:
Support the club’s philosophy and culture daily to ensure member/guest satisfaction.Ensure that a high standard of service is maintained throughout the spa, as detailed in Club and Department standard operating procedures, as well as the Forbes and Leading Hotels of the World standards.Assist in the operations of the entire spa department as required:Front DeskSpa Retail AreaRelaxation & Locker AreasPrep AreaFitness areasTreatment RoomsSalonRepresent the first impression, ensuring a warm and friendly welcome and check-in experience to all members/guests always, confirming membership status and good standing. Use the member/guest name appropriately and communicate it to colleagues and managers so that they can use it as well.Assist in the smooth flow of the member/guest’s journey throughout the visit.Give guided tours of the Spa when needed and offer return members/guests proper recognition. Aim to give members/guests the best possible service and make each member/guest feel important. The interest of each member/guest is of paramount importance. Provide members/guests with information regarding the Spa's facilities, programs, and services. Guide members/guests through the booking process offering a personalized experience and customized recommendations by sharing knowledge of spa services. Schedule services using the appointment booking system following all booking operating procedures. Organize appointment scheduling to maximize the use of time and profitability whilst ensuring that the member's/guests’ needs are of first importance. Proactively record guest preferences and anticipate needs, helping with any reservation even if it does not pertain to the Spa. Communicate other necessary guest information with colleagues (i.e.: Birthdays, Anniversaries, Special requests.)Inform Management of member/guest grievances. Handle member/guest complaints in accordance with our member/guest resolution policy. Take ownership and provide satisfaction and assurance to them that you will bring the issue to Management. If Management is unavailable, address problems in a courteous manner. Assist guests in the Retail and ring-up sales. Ensure that the reception and retail area is always tidy, clean, and fully always stocked.Process all vouchers including training and classes as well as spa services through the spa software.Check members/guests out of the Spa ensuring services have been accurately settled.Answer/address all correspondence in a timely manner, including emails and voicemails. Handle member/guest comments and concerns in a timely and appropriate manner, consulting a member of the leadership team when necessary and following an appropriate and expected handover to coworkers when tasks are not completed.Monitor and change the music on the master sound system as it pertains to the spa areas.Run daily usage reports off the appointment booking software and submit them to Supervisor via daily reports.Assist Therapists in room assignments.Report any dysfunctional equipment to Spa MOD.Maintain inventory of supplies for the operations of the spa reception as per the inventory calendar.Attend daily, weekly, and monthly spa meetings as well as all training courses deemed necessary/mandatory.Will be expected to assist with various demonstrations, events, and training.At the close of your shift, inform the next shift of any pertinent information relative to operations and Member services.If you are on the closing shift, complete all closing shift duties.If you are on the opening shift, complete all opening shift duties.Maintain a high standard of appearance and personal hygiene in accordance with the employee handbook and spa-specific grooming guidelines. Make sure the uniform is immaculate. Appearance should be professional with minimal jewelry, conservative hair, and nail style and a nametag is worn. During your employment, other positions, duties, and responsibilities may be assigned to you from time to time.Always demonstrate a professional attitude, particularly regarding punctuality, appearance, and general manner.Prepare gift certificates and gift packaging.Success Criteria
A successful candidate for this position should excel at:
Creating memorable and comforting experiencesEmotional intelligenceProper grooming standardsStrong multitasking and organizational skillsFriendly and warm personality with good communication skills Keeping up to date with spa trendsCreating an example of themselves with excellence.Proactive, Team Player, Problem Solver Passionate about hospitality and customer service driven Must have a professional appearance and good hygiene Respect for all co-workers and guests Pride in your work by creating positive energy, excitement, and fun Demonstrate positive behaviors, smiling, being polite and courteousExperience and Education Required
High School Degree and/or GED required.Prior club, hotel, spa, and hospitality experience desired.The prior front desk is highly desirable, including working with a computerized point of sale and/or reservations system.Two to three years related experience and/or training, or equivalent combination of education and experience.Skills Required
Reading, writing, and oral proficiency in the English language.Must be willing to work a flexible schedule to accommodate the Spa’s needs.Must be self-motivated.Must be able to work efficiently under pressure.Must work in a safe, prudent, and organized manner.Must have mathematical skills and a technical aptitude.Knowledge of the club/hotel and/or spa industry.Must have basic knowledge of computer programs including Microsoft Excel, Word, & Internet applications.Must have a commitment to follow all policies and procedures as they relate to the Spa and Club.Must be able to relate to all levels of management and colleagues.Must have excellent interpersonal and communication skills.Must be open to learning about treatments and concepts that derive from other cultures.Must be professional, energetic, enthusiastic, cooperative, and always have a friendly disposition. Must be punctual and reliable.Have an aptitude to work in a very busy environment including phones, clients, and staff as needed. Must be willing to attend all mandatory training to further spa skills.Consistent attention to detail in delivering the Fisher Island experience. Ability to multi-task and maintain grace while under pressure. Must have knowledge of spa services and products offered.Juggle and balance the needs of the organization.Consistently strive for a higher level of achievement both personally and professionally.The ability to upsell services, recommend products and assure member/guest satisfaction.Must be willing to be proactive, take initiative, and be held accountable when dealing with members/guests.Must be comfortable with accounting documentation at the close of shift and be held accountable.Licenses or Certifications
No licenses or certifications are required.
Working Conditions:
Work is performed inside most of the time, and will require some outdoor activityAbility to work odd hours and on weekends and holidays Ability to work under pressure and handle stressREADY TO JOIN OUR TEAM?
We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Equal Employment Opportunity - Drug-Free Workplace
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Position: Director of Spa & Wellness
Job Summary:
The director is responsible for the day-to-day operations, including the physical structure, tranquility, and aesthetic beauty of the facility promote a relaxing and appealing environment. Uses the ability to lead and motivate staff to achieve goals and exceed member expectations. The overall quality and satisfaction of all the programs and services for members and guests depend on the Director of Spa & Wellness. The Director is a representative of a fit and healthy lifestyle, enjoys interpersonal contact with members and guests, and enjoys the motivation that accompanies the role.Primary Responsibilities:
Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for others.Ensures compliance with all Club policies, standards, and procedures by training, supervising, and hands-on managementMaintain a comprehensive standard facility operation manual, including written policies and procedures for all facility services, administration, and maintenance.Maintain a daily management report outlining key facility statistics and a summary of daily operations. Develops and maintains accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.Maintains a monthly inventory of supplies, equipment, and products.Creates a team of service providers to meet all aspects of professionalism and service standards.Maintains a fully staffed facility by recruiting, interviewing, hiring, and training all staff.Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops.Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system.Assesses all employees’ progress continually, trains employees, coaches employees with positive reinforcement, disciplines fairly and consistently, and completes annual performance evaluations.Provides excellent customer service and monitors guest feedback and other customer care techniques. Consistently follows up on guest requests and comments.Ensures the successful integration of the spa and the fitness facility into the overall operations of the Club.Ensures that the spa is successfully positioned within the respective marketplace by completing a competitive analysis and determining strengths and weaknesses of all significant competitors.Selects vendors for spa retail operations and manages contract agreements.Oversees retail product research, product selection, and purchasing, and product display.Manages supply inventories and purchasing control, including uniforms.Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.Ensures that financial goals are attained by developing and implementing a retail sales plan.Establishes service and retail goals for staff and guides how to achieve them.Develops a schedule of seasonal utilization patterns to be used in the budgeting process and effective payroll management.Specifies and controls efficient usage of professional products for all services by completing a service cost analysis and implementing an inventory control system.Provides necessary financial information to the accounting department for accurate reporting of daily sales and financial performance.Ensures an effective inventory system with the par stock levels implemented for spa equipment and supplies.Ensures compliance with all state licensing and health requirements.Maintain complete, accurate, and updated records of staff, independent contractors, vendors, etc., including licenses, contracts, certificates of insurance, business licenses, etc.Provides reservation procedures using spa software or a manual reservation system.Exercise discretion and independent judgment in the completion of job duties related to matters of significance.Complete all other tasks as assigned to ensure operational excellence.Active Membership:
International Spa Association (ISPA)Florida Spa & Wellness AssociationSports & Fitness Industry AssociationEqual employment opportunity - Drug free Workplace
Read LessAre you a hospitality professional with experience in Human Resources and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Human Resources Manager.
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Reports to: Chief Operating Office/Director of Human Resources
Department: Human Resources
JOB SUMMARY:
The Talent & Culture Manager is a strategic, people-focused leader responsible for shaping and sustaining a high-performance, service-driven workplace. This role partners closely with leadership to identify talent needs, enhance employee engagement, and promote diversity, equity, and inclusion across all levels of the organization. By leveraging data-driven insights and best practices, the Manager ensures that talent acquisition, development, and retention strategies align with and support the company’s growth and innovation goals. Ultimately, this position plays a critical role in building a resilient, motivated, and high-performing workforce that thrives in a dynamic environment.
Talent Acquisition & Workforce Planning
Direct and manages the recruitment and selection process for all Club positions. Manages the posting of all positions, conducts interviews, and refers to the hiring department. Ensure that internal processes are followed in selecting the best talent for the Club. Develop staffing strategies, including internship programs, employee referral programs, minority recruitment efforts, job fairs, etc. Ensures hiring process for a variety of levels, from hourly to executive-level placements. Enhance staffing systems, tracks Supervises the Human Resources team; provides guidance and technical expertise on personnel processes.Interprets policies & procedures and provides advice to managers and supervisors regarding personnel practices, policy, and employment laws; administers unemployment insurance processes; reviews liability reports and monitors program costs; and recommends policy changes to the VP of Human Resources. Partner with leadership to assess workforce needs and build talent pipelinesBuild positive relationships and interact with all levels of staffing to promote a positive work environment. Lead initiatives that promote a positive and inclusive workplace cultureAttend staff meetings to keep abreast of current HR related topics.Communicates to VP of HR on employee issues and matters to take proactive measures.Build relationships across all levels to foster engagement and trustSupport employee engagement and retention programsMaintain job descriptions and classification systemsManage employee relations and conflict resolutionEnsure compliance with federal and state regulationsAnalyze trends and recommend improvementsMaintains an internal workers’ compensation database.Assures compliance between FMLA, ADA, and WC.Support the Human Resources team with strategic initiativesContinuously improving HR systems and processes, moving the organization with a forward-thinking approach.Minimum Qualifications
Bachelor’s degree in HR, Business, or related field5+ years of HR experienceStrong knowledge of employment laws and HR practicesExcellent communication and leadership skillsPreferred Qualifications
HR certification (SHRM or SPHR)Experience with HRIS and analytics toolsKnowledge, Skills, and Abilities:
Ability to manage and administer a broad range of tasks, including resolving complaints, counseling managers and employees on the interpretation of policies, procedures, and union agreements. Knowledge of principles and practices of human resources management and supervision. Ability to prepare written reports and correspondence, and presentations to senior leadership as required. Ability to build and maintain positive relationships internally and externally.Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements, knowledge of immigration laws and processes a plus. Excellent written and verbal communication skills. Extensive knowledge of information technology, including hardware and software applications, is used in the Human Resources function. Proven leadership. Ability to exercise sound judgment and make decisions in a manner consistent with the essential job function.Work Environment & Physical Requirements
Office-based work environmentOccasional lifting to 20 lbs.Must be able to work on Saturday, and or holidays.Occasionally, work may require extended hours.
Disclaimer
This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
Read LessPosition: Head Golf Course Superintendent Reports to: Director of Golf Reports to: Vice President of Operations Department: Spa Operations FLSA: Exempt
FLSA Status: Exempt Updated: 2026
The Fisher Island Club (FIC) is looking for a Head Golf Course Superintendent with strong agronomic and leadership skills with a passion for providing exceptional golfing conditions. The candidate will also possess strong landscaping experience and can lead and motivate staff to achieve goals and exceed member expectations. Experience with Paspalum Grass is a bonus; we recently completed an entire course renovation with Supreme Paspalum.
Job Description:
The Golf Course Head Superintendent reports to the Director of Golf. The Head Golf Course Superintendent will lead a team of approximately 20 staff members, along with overseeing third-party contractors, to ensure superb golf course conditioning on a daily basis. The Head Golf Course Superintendent is responsible for all day-to-day operations of the grounds and facility at the Golf Club.
Seeking a forward-thinking leader who is passionate about modern agronomy and embraces the rapidly evolving technology shaping today’s golf course industry. This individual thrives on continuous improvement, leveraging data-driven decision-making, precision turf management tools, and the latest research to deliver exceptional playing conditions and environmental stewardship.
As Head Golf Course Superintendent, you will champion innovation across all aspects of course operations—integrating new technologies, refining sustainable practices, and setting a high standard for excellence. You’ll cultivate a team culture built on curiosity, professional development, and knowledge-sharing, while actively mentoring current staff and attracting the next generation of turf grass professionals to the game.
Interface with the membership with personal interaction and communication via monthly newsletter and emails is vital. Working with a diverse workforce and demonstrating a commitment to growing the game of golf, along with a relentless attention to detail.
Candidate Qualifications:
The ideal candidate will be a Golf Course Superintendent or 1st Assistant of a top-tier club with a minimum of 5 years of experience in this position.
- Experience managing and controlling warm-season grasses maintained in Florida’s climate.
- Successful experience managing Paspalum grass preferred. FIC has 40 acres of Supreme Paspalum.
- Understanding of all pest control techniques.
- Experience in tree management, shrub, and native landscape.
- Solid irrigation management philosophy and practices.
- Strong agronomic skills and committed to the advancements in service and technology afforded to the industry.
- Highly organized to lead a diverse workforce.
- Experience in implementing capital budget plans.
- Experience in developing standard training programs and operating procedures.
- Working with all government and regulatory agencies
- Possess high ethical standards – sold work ethic and passion/commitment to the game of golf.
Candidate Qualifications (cont’d):
- Strong budget and management skills.
- Strong collaboration with Club leadership.
- Ability to recruit, retain, and develop a strong workforce.
- Subscribes to sustainable turf and maintenance practices.
Primary Responsibilities:
Manage and maintain the golf course and surrounding areas in pristine championship conditions.Ensures the successful integration of the golf course and Maintenance facility into the overall operations of the Club.Displays leadership in guest hospitality, exemplifies excellent members satisfaction, and creates a positive atmosphere for others.Maintain a daily management report outlining key facility statistics and a summary of daily operations. Develops and maintains accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.Manages supply inventories and purchasing control, including uniforms.Assess, design, maintain Club-area landscaping and direct/supervise associated staff.Maintains a monthly inventory of supplies, equipment, and products.Ensures compliance with all Club policies, standards, and procedures by training, supervising, and hands-on management.Maintain a comprehensive standard facility operation manual, including written policies and procedures for all facility services, administration, and maintenance.Creates a team of service providers to meet all aspects of professionalism and service standards.Maintains a fully staffed facility by recruiting, interviewing, hiring, and training all staff.Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops.Assesses all employees’ progress continually, trains employees, leads employees with positive reinforcement, disciplines fairly and consistently, and completes annual performance evaluations.Ensures compliance with all state licensing and health requirements.Maintain complete, accurate, and updated records of staff, independent contractors, vendors, etc., including licenses, contracts, certificates of insurance, business licenses, etc.Ensure budgetary and financial goals are attained, including expenses and labor management.Exercise discretion and independent judgment in the completion of job duties related to matters of significance.Complete all other tasks assigned to ensure operational excellence.Education and Certification Qualifications:
A college degree in turf management or a related field of study. GCSAA Certification and Pesticide Certification are preferred. The ideal candidate will be a Golf Course Superintendent or 1st Assistant of a top-tier club with a minimum of 5 years’ experience in this position.
Salary & Benefits
Salary will be commensurate with qualifications and experience. The Club, along with typical GCSAA benefits, offers an excellent performance bonus and benefit package.
Working Conditions:
This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
Read Less
Seasonal Position: Summer Seasonal Racquet Sports Professional
Reports to: Head Professional and Director of Racquet Sports
Department: Racquet Club FLSA: Non-Exempt
Job Summary: Updated: 2026
________________________________________
The Summer Seasonal Racquet Sports Professional supports the daily operations of the club’s racquet sports program by providing high-quality instruction, facilitating clinics and events, and delivering exceptional member service. This role is ideal for a college student with a passion for racquet sports who is interested in gaining hands-on teaching and club operations experience in a private country club environment.
________________________________________
Essential Duties & Responsibilities:
Instruction & Programming:
1. Assist with or lead private lessons, group clinics, and junior programs.
2. Work with players of all ages and skill levels in tennis and/or pickleball.
3. Support summer camps, leagues, mixers, and special events.
4. Assist with player development and on-court drills.
Member Experience:
1. Provide a welcoming, professional, and engaging experience for members and guests.
2. Promote club programs and encourage participation.
3. Maintain positive relationships with members and fellow staff.
4. Play in member’s games and events when requested by the director.
Court & Facility Operations:
1. Assist with court scheduling and basic event setup.
2. Ensure courts and teaching areas are safe, clean, and organized.
3. Help with ball machines, baskets, and equipment maintenance.
4. Assist maintenance staff on facility and court maintenance as needed.
Administrative Support:
1. Assist the Director and full-time staff with daily operations.
2. Help with program check-ins, attendance, and basic record-keeping.
3. Support retail or pro shop needs when assigned.
4. Racquet stringing.
Qualifications:
Required:
1. Currently enrolled college student (or recent graduate).
2. Strong playing background in tennis and/or pickleball and/or padel.
3. Comfortable working with children, adults, and families.
4. Excellent communication and interpersonal skills.
5. Professional appearance and positive attitude.
6. Availability to work weekends, holidays, and peak hours.
Preferred:
1. Prior teaching, coaching, or camp counselor experience.
2. Basic certification or progress toward certification (PTR, RSPA, PPR, etc.).
3. CPR/AED certification (or willingness to obtain).
4. Experience in a service-related field, preferably at exclusive private country club’s environment.
Skills and Attributes:
1. Self-motivated, self-starter, able to share ideas, and implements plans without significant oversight.
2. Proficient level of computer knowledge.
3. Enthusiastic and energetic on court.
4. Team-oriented and coachable.
5. Dependable, punctual, and organized.
6. Interest in pursuing a career in coaching, sports management with the club industry.
Other Requirements:
1. Attendance required at staff meetings and club training.
Compensation and Benefits:
1. Competitive hourly pay (hourly pay based on experience)
2. Teaching and lesson opportunities.
3. Exposure to high-end private club operations.
4. Mentorship from experienced professionals.
5. Ideal experience for students pursuing sports, fitness, or hospitality careers.
6. Commissions from all lessons and clinics thought (hourly pay based on experience).
7. Fisher Island Club employees received discount on snacks and complimentary lunch
8. This position does not come with summer housing.
Working Conditions:
1. Work is performed in an office environment and outdoor for extended periods.
2. Ability to work in a fast-paced environment.
3. Ability to stand, walk, and actively engage in racquet sports activities for extended period during the summer months.
4. Capability to lift and carry equipment up to 75 pounds.
This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the Job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Primary Responsibilities:
1. Clean all kitchen items including: machines; floors; and walls.
2. Clean loading docks, restrooms and kitchen offices.
3. Assist floor cleaning and preparation of food items as needed.
4. Assist with training employees.
5. Remove trash as necessary.
6. Perform other duties as assigned.
7. Comply with all Fisher Island Club standards (i.e., grooming, conduct, policies and procedures)
Education/Skills/Work Experience Required:
• Knowledge of cleaning practices and equipment operation.
Working Conditions Associated With Job:
• Heavy lifting, kitchen equipment environment.
Equal Employment Opportunity - Drug free workplace
Read LessPosition: Server Reports to: Restaurant Manager
Department: Food & Beverage FLSA: Non- Exempt
Job Summary: Updated: 2013
________________________________________
To provide food and beverage to guests in a professional, polite and timely manner.
________________________________________
Primary Responsibilities:
1. Setup and breakdown station as assigned.
2. Serve food and beverage as needed.
3. Maintain service station and equipment.
4. Maintain all forms, report, checks and vouchers as required.
5. Attend meetings as required.
6. Assist in training new employees as required.
7. Communicate with guests and other employees to ensure a smooth operation.
8. Comply with all Fisher Island standards, i.e. grooming standards, standards of conduct, policies and procedures.
9. Perform other duties as assigned.
Education / Skills / Work Experience Required:
• Knowledge of fine food service preferred.
• Previous server experience preferred.
• The ability to act in a professional manner and be courteous.
• Ability to speak and read English.
Working Conditions:
• Dining Environment.
• Kitchen Environment.
• Business Environment.
• Ability to lift 10 lbs.
• Standing.
This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the hob or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
