Patient Coordinator
Be the Reason Patients Feel Welcome, Supported, and Confident in Their Care
At First Choice Dental, we believe the patient experience starts long before treatment begins. We are looking for a warm, organized, and service-driven Patient Coordinator who thrives in a fast-paced environment and genuinely enjoys helping people feel cared for, informed, and comfortable.
This role is perfect for someone who loves creating exceptional first impressions, keeping schedules running smoothly, and being a trusted connection between patients and the clinical team.
What You’ll Do
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Welcome patients with professionalism, warmth, and positive energyManage appointment scheduling, confirmations, and patient flow throughout the dayAnswer phones, respond to patient questions, and assist with general office communicationVerify insurance benefits and help patients understand treatment estimates and payment optionsMaintain accurate patient records and documentationSupport the clinical team by ensuring efficient front office operationsHandle patient concerns with empathy, discretion, and professionalismHelp create an organized, high-end, hospitality-focused patient experienceAssist with patient retention efforts, follow-up communication, and reactivation initiativesEnsure HIPAA compliance and confidentiality standards are consistently maintainedWhat We’re Looking For
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Strong customer service and communication skillsPositive attitude with a team-first mindsetHighly organized with strong attention to detailAbility to multitask and remain calm in a busy environmentComfortable using dental software, phones, scheduling systems, and technologyPrevious dental, healthcare, hospitality, or customer service experience preferredPassion for creating an outstanding patient experienceWhy You’ll Love It Here
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Supportive and collaborative cultureOpportunities for growth and developmentModern, patient-centered environmentMeaningful work that helps people feel confident and cared forTeam-focused atmosphere where your contributions truly matterThe Ideal Candidate
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You are the type of person who remembers names, notices details, stays organized under pressure, and makes people feel comfortable the moment they walk through the door. You understand that a great patient experience is just as important as great clinical care.
If you love helping people and want to be part of a team that values professionalism, positivity, and excellence — we’d love to meet you.
Practice great dentistry. Build a career you’re proud of.
First Choice Dental is seeking a full-time General Dentist who holds, or is actively pursuing, a Wisconsin dental license to join our Madison-area team.
For nearly 30 years, First Choice Dental has built its reputation around a simple idea: take exceptional care of our people so they can take exceptional care of their patients.
Here, you can focus on what you trained to do — practice dentistry.
You’ll have experienced clinical teams around you, strong patient flow, modern technology, access to in-house specialists, and leadership that understands dentistry because it is clinician-led.
What You’ll LoveClinical autonomy and the freedom to make thoughtful treatment decisionsFull schedules and established patient flowA 4-day workweekMentorship from experienced, approachable doctorsCollaboration and peer support when you want itAccess to in-house specialty careContinuing education and professional developmentCompetitive compensation and performance incentivesA clear path to partnership for doctors interested in ownershipHealth, dental, vision, and additional benefitsA Culture That Feels DifferentAt First Choice Dental, support is more than a promise.
Our teams know one another, help one another, learn together, celebrate together, and show up for each other inside and outside the practice. Mentorship, professional development, community involvement, and genuine relationships are part of how the organization operates every day.
You’ll have the benefits of a larger organization without losing the connection and independence that make dentistry personal.
Big enough to trust. Small enough to care.
Grow HereWhether you are an experienced dentist looking for the right long-term home or a recent graduate ready to build confidence and clinical experience, First Choice Dental offers room to grow.
Our doctors have access to experienced mentors, continuing education, specialty collaboration, and clear opportunities for career advancement. The goal is not simply to fill a schedule — it is to help great dentists build fulfilling careers.
Who We’re Looking ForHolds or is actively pursuing a Wisconsin dental licenseIs passionate about high-quality, patient-centered careValues clinical autonomy and collaborationCommunicates well with patients and teammatesWants to keep learning and growingIs looking for a practice where they can put down rootsWhy Madison?Madison offers the energy and amenities of a city with the accessibility and community feel of the Midwest — lakes, trails, restaurants, arts, the University of Wisconsin, and neighborhoods that make it an easy place to build a life as well as a career.
Come practice great dentistry with people who genuinely want you to succeed.
Come build your career with First Choice Dental.
HYGIENE ASSISTANT
Join an exceptional Dental Team That Loves What They Do!
ABOUT US:
First Choice Dental is a growing organization focused on creating exceptional patient experiences through teamwork, positivity, and clinical excellence. We believe in supporting our team members, encouraging growth, and creating a workplace where employees feel valued and empowered.
Why This Role is Important:
The Hygiene Assistant supports Dental Hygienists and the clinical team by helping maintain efficient patient flow, preparing treatment rooms, sterilizing instruments, supporting infection control standards, and creating a positive patient experience. This role is ideal for someone who enjoys working in a fast-paced healthcare environment and wants to grow within the dental field.
What You Would Do:
• Prepare and clean treatment rooms between patients
• Escort patients to hygiene appointments
• Assist hygienists with charting and patient flow
• Sterilize instruments and maintain OSHA and infection control standards
• Stock supplies and maintain organized operatories
• Support patient comfort and provide excellent customer service
• Work collaboratively with clinical and administrative teams
• Assist with clinic opening and closing duties
What We Would Like:
• High school diploma or equivalent preferred
• Previous dental or healthcare experience preferred
• Strong communication and organizational skills
• Positive attitude and team-oriented mindset
• Ability to multitask in a fast-paced environment
• Willingness to learn and grow within the organization
WHY JOIN FIRST CHOICE DENTAL:
• Paid training Supportive and team-focused culture
• Growth and development opportunities
• Modern dental technology and systems
• Opportunity to make a meaningful impact on patients every day
PHYSICAL REQUIREMENTS:
• Ability to stand and walk for extended periods throughout the workday
• Ability to bend, reach, twist, and move quickly between operatories
• Ability to lift and carry up to 25 pounds
• Manual dexterity required for handling dental instruments and equipment
• Ability to work in a clinical environment with exposure to cleaning agents, dental materials, and clinical sounds
• Ability to maintain focus and professionalism in a fast-paced patient care environment
First Choice Dental is an Equal Opportunity Employer.
Ortho Dental Assistant
Grow Your Career. Make Patients Smile. Love Where You Work.
WHY YOU’LL LOVE IT HERE
We’re not your typical dental office. At First Choice Dental, we believe work should feel supportive, positive, and purpose-driven. We invest in our people, celebrate wins together, and create an environment where employees feel valued, respected, and empowered to grow.
If you’re energetic, dependable, people-focused, and ready to build a meaningful career in healthcare, we’d love to meet you.
OUR MISSION
“We take exceptional care of our people, and our people take exceptional care of our patients.”
WHAT YOU’LL BE DOING
• Assist doctors during dental procedures while helping patients feel calm and comfortable
• Set up treatment rooms and prepare instruments and materials
• Learn and use modern dental technology and software systems like Dentrix
• Take dental X-rays (if certified)
• Help educate patients on oral health and post-treatment care
• Keep instruments sterilized and maintain infection control standards
• Support a positive, upbeat, team-focused clinic culture
• Help create an exceptional patient experience from start to finish
WHAT WE’RE LOOKING FOR
• Positive attitude and strong work ethic
• Great communication and people skills
• Organized, dependable, and eager to learn
• Comfortable working in a fast-paced environment
• Dental experience is a plus, but we are willing to train the right person
• Team-oriented mindset and passion for helping others
PHYSICAL REQUIREMENTS
• Ability to stand and move throughout the clinic for extended periods
• Frequent bending, reaching, lifting, and assisting during procedures
• Ability to lift up to 25 pounds
• Strong hand-eye coordination and attention to detail
• Ability to work in a fast-paced clinical setting
WHY FIRST CHOICE DENTAL?
At First Choice Dental, you are more than an employee — you are part of a mission-driven team that values growth, positivity, collaboration, and exceptional patient care. We believe in supporting future leaders, developing talent, and creating a workplace where people genuinely enjoy coming to work every day.
Join a team that makes a difference every single day.
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