Founded in 1984, Firetrol Protection Systems is an industry leader in fire protection, life safety and security. Firetrol offers turnkey solutions to complex challenges including design, certification, installation, inspection, repair and maintenance of all your safety systems. With the introduction of the MXOne, Firetrol Protection Systems challenges the status quo with an industry changing high performance monitor that sets a new standard of excellence for quality, performance and reliability in the fire situations that matter most – yours. Under the direction of the MXOne Division Manager, this position will be performing administrative functions in accordance with established procedures. Office will be located in Northwest Houston.
Job Description
The successful candidate will oversee multiple administrative duties, which include:
Bill service and inspection work orders in accounting system (GreatPlains) and distribute invoices and any backup documentation to the customer.Setup new customers and work orders.Assist with scheduling technicians.Ensure inspection come ups are accurate and scheduled on a monthly basis.Submit backflow submittals. Submit documents to Compliance engine.Requesting repairs for MXOne office.Checking mail.Answering phones.Organize and keep all work areas clean.Providing efficient and professional administrative and clerical service to colleagues and supervisors.Posting social media content to enhance MXOne visibility and reputation.Additional duties will be assigned once familiar with our systems and processes.· Other responsibilities as required to support the business.
Requirements
· Attention to detail is a MUST!
· Trade show planning and support experience.
· Superior organizational abilities.
· Outstanding professional communication skills – written and verbal.
· Excellent interpersonal and relationship-building skills – for interacting with customers and employees alike.
· Ability to manage multiple tasks and changing priorities.
· Ability to quickly learn and adapt to multiple business software platforms.
· Strong proficiency with Microsoft Office (Outlook, Excel, Word).
· Social Media support experience at business level is a plus.
· Experience in fire protection or similar role preferred.
· Experience with Microsoft Great Plains and ServiceTrade software preferred.
Benefits
Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.
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