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Fifth Third Bank N.A.
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  • Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Manager role performs a wide range of duties relating to the origination of residential mortgage loans for Financial Centers and outside referrals. Meet standards and objectives defined by management for team mortgage loan sales and cross-selling objectives. Responsible for the overall production of the team and the day-to-day management of each Mortgage Loan Originator (MLO) inclusive of structuring loans, pricing, investment of marketing dollars, group affiliations and prioritization of MLO utilization. Effectively partner with Fulfillment Operations to drive closed volume. Actively recruit and grow talent. Onboard, coach and train MLOs. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.). + Recruit, hire and onboard new loan officers + Develop a sales culture and sales focused environment within team. + Develop and foster relationships with Financial Center personnel to build business and referrals. + Manage personal and team production via local and Bancorp reporting and KPIs. + Coaches direct reports to achieve production goals. Actively manages under-performers via performance improvement plans to meet established performance levels. + Facilitate the development of business plans with MLOs and manage/coach to those plans. + Hold regular periodic business plan reviews with sales team. + Build strategic and tactical plans for driving volume growth in assigned area. + Participate in sales calls with MLOs. + Assist departmental management in identifying possible improvements in systems and procedures. + Demonstrate and coach to the bank's promise to serve to ensure that MLOs provide a high level of customer service to external customers based on Bancorp customer satisfaction data. + Monitor all operational, risk and compliance related issues and take appropriate action when standards are not met. + Monitor quality levels of loan originators to insure adherence to standards. + Serve as an intermediary for loan issues with processing manager and underwriting manager. + Perform Human Resource tasks for the team, such as exception time reporting, performance reviews, coaching, performance management, commission administration and identifying training issues. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or GED equivalent. Two/Four-year college degree preferred. + 3-5 years residential mortgage sales experience required. + In-depth knowledge of conventional, government, and portfolio guidelines. + ne to three years mortgage management experience preferred. + In-depth knowledge of residential mortgage processing, underwriting and closing procedures. + In-depth knowledge of federal lending regulations governing real estate lending. + Demonstrated organizational skills. + Demonstrated leadership skills. + Must lead by example and have a high level of integrity. + Demonstrated teamwork and customer service skills. + Ability to analyze policies, procedures, and guidelines in a way that maximizes productivity but protects the level of risk desired. + Demonstrated teamwork and customer service skills. + In-depth sales technique/sales coaching skills. + Strong desire to excel in a competitive environment. + Strong interpersonal and communication skills. + Strong analytical and problem-solving skills are required. + Excellent verbal, written, presentation, people, and diplomacy skills are required. + Work requires the ability to multi-task and to be flexible. + PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint). + Experience with Mortgage origination systems and automated decisioning tools required. + Ability to motivate team, work independently, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Area Sales Manager II - Houston At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Virtual, Texas 00000 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Member of a highly productive, industry leading team of treasury professionals. Responsible for business development, including new client acquisition and cross-sell, client service excellence, client retention, and consultative engagement with focus on Title & Escrow and Specialty Deposits. Revenue growth and client retention are paramount. Work with a One Bank team to understand clients' and prospects' business environments, strategies, and industries to best determine the financial needs and appropriate working capital management solutions to provide. Develops and manages a client portfolio by applying industry and product knowledge to identify, position, and deliver appropriate treasury and deposit solutions. Demonstrates understanding of Title & Escrow and Specialty Deposits business models, account structures and high-transaction and deposit environments. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Must be able to persuasively articulate Fifth Third's value proposition to both internal and external clients to influence the outcome within the sales process. + Demonstrate ability to identify client needs and the ability to present working capital solutions to clients and prospects. + Demonstrate ability to understand payment processes. + Demonstrate proficiency in knowledge of all strategic TM solutions and their benefits to our clients. + Understand competitions' capabilities and gaps and how to position 5/3's services against them. + Prepares and deliver quarterly client service reviews to clients. + Expected to develop personal relationships with C-suite and senior management decision makers at client and prospect organizations. + Devise and execute a plan to exceed sales goals. + Accountable for the development of a sales pipeline of both new and cross-sell opportunities and appropriately managing those to a win/loss decision. + Actively manage a pipeline using the CRM tool. + Maintain lines of communications with RMs individually and as a group. + Review sales goals with RMs and ensure RMs are advised of calling strategies. + Educate and advise RMs of new TM product development initiatives. + Assess knowledge level of individual RMs and bring each up to a minimum standard. + Partner with RMs to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to existing clients. + Work closely with assigned client specialists to ensure excellent client service on an on-going basis. + Assist with general bank communications to clients. + Take ownership and deliver timely resolution of client issues. + Develop knowledge of internal resources for accurate response to client issues. + Understand and communicate implementation time-line to align with client expectations. + Ensure proper account documentation and all requisite agreement execution. + Communicate recurring or serious product issues to management. + Recommend viable solutions to improve client service. + Leadership MINIMUM KNOWLEDGE, SKILLS AND ABILTIES REQUIRED: + Bachelor's or Master's degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred. + CTP certification. + 6 years of experience in a treasury management /commercial banking sales is required. + Demonstrated record of consistently exceeding performance goals. + Possess a strong desire to constantly strive to improve oneself. + Must have strong client interaction skills and has demonstrated the ability to influence the outcome of a sales process. + Requires the aptitude for powerful presentations and negotiation skills with internal and external clients. + Demonstrated ability to articulate the benefits of strong working capital management solutions to clients. + Proven product and sales knowledge sufficient to help mentor new team members. + Demonstrated knowledge of a wide array of treasury management products. + Excellent oral and written skills. + Basic proficiency in PC software (MS Office). + Technical Treasury Management competencies. + Understanding of Treasury Management, Payments and Commerce products and solutions. + Ability to build new & existing client relationships. + Ability to evaluate client needs. + Advanced understanding of financial statement analysis. + Ability to provide strategic treasury advisory services. + Understanding of investment management techniques. + Basic understanding of loan structuring. + Understanding of financial management principles. + Advanced understanding of accounting techniques. Large Corporate Treasury Management Officer III Total Base Pay Range 96,500.00 - 207,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Costa Mesa, California 92626 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Coordinates and directs the daily operations of both IRA and Time Deposit areas in Deposit Operations. Assigns work and determines workflow to meet or exceed SLA timeframes. Ensures daily support functions related to Bancorp IRA Time Deposit Operations meets compliance standards mandated internally or externally by the IRS or state law. Ensures accurate and professional service is extended to both internal and external customers. Responsible and accountable for risk by openly exchanging ideas and opinions, appropriate escalation of concerns and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Facilitate and coordinate relationships with key line-of-business stakeholders (e.g., Retail, Bancorp Legal) to minimize risks in the end-to-end Bancorp processes for IRA/Time Deposits within Depositor Services. + Collaborate with corporate legal, business controls, retail and product to identify and interpret changes in regulatory situations, industry trends and product specific issues IRS, Federal and state guidelines to mitigate reputational and financial risk and manages their impacts to associated processes, procedure modifications, communicating any changes to the department. + Facilitate project work, including analysis, writing requirements, developing and executing test plans. + Plan, test and implement new applications, document changes, enhancements, mergers and/or conversions. + Assist the manager in planning and monitoring the workflow of a group of employees within an assigned functional area, while maintaining optimum efficiency and cost effectiveness and ensuring that production standards are met and maintained. + Assist in monitoring system and operational controls identifying areas of risk and suggesting possible improvements. Conduct the necessary research and create the supporting documentation for the improvements. + Identify process improvement/efficiencies and assist in implementation of these ideas. + Identify and comprehend the implications of the issues addressed (e.g., Legal, regulatory, operational in nature) and tracks those issues on the appropriate reports and continues to educate staff. + Oversee & assist in resolving escalated operational & customer service issues, quality control issues, or employee issues. + Perform any other duties/projects as assigned. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees and promote employee engagement. KNOWLEDGE AND SKILLS REQUIRED: + Bachelor's degree or equivalent work experience. + Minimum two (2) years supervisory/leadership experience. + Minimum of five (5) years experience in operations or related experience. + Strong verbal and written communication skills; ability to communicate with discretion. + Ability to negotiate and collaborate with others, initiate action, adapt to change, make difficult decisions while considering the risk and accept challenging assignments. + Knowledge of IRS Regulations preferred. + Leadership skills, initiative, detail oriented, strong analytical skills and decisive decision making skills. + Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Access. + Strong working knowledge of bank operating systems, Raft, ACE, Mobius, Document Direct, Image Archive, Frontier and the Retirement Reporting System. + Ability to independently manage multiple priorities to meet strict deadlines. #LI-EG1 IRA/CD Depositor Services Supervisor 2nd Shift At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Grand Rapids, Michigan 49546 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective customers. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate + Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice + Maintain working knowledge of products, services, and processes offered + Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved + Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs + Provide customer support needed reinforcing the value of current and new technology + Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp + Other duties as assigned MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience + Experience in a sales environment required; experience in financial industry a plus + Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships + Ability to professionally represent Fifth Third Bank in verbal and written communication + Capable of analyzing credit and financial information + Exhibits business acumen + Demonstrated ability in making sound decisions + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position WORKING CONDITIONS: + Normal office environment + Extended viewing of computer screens + Periodic travel within the Bancorp footprint to attend meetings and/or training Personal Banker II- Gratiot- Chene At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Detroit, Michigan 48207 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: . Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate . Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice . Maintain working knowledge of products, services, and processes offered . Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved . Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs -Provide customer support needed reinforcing the value of current and new technology . Process teller transactions and adhere to balancing guidelines . Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp . Other duties as assigned MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience. + Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships. + Ability to professionally represent Fifth Third Bank in verbal and written communication. + Exhibits business acumen. + Demonstrated ability in making sound decisions. + This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). + Bilingual skills are a plus WORKING CONDITIONS: + Normal office environment. + Extending viewing of computer screens. Personal Banker I (Michigan-Central) At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Detroit, Michigan 48210 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Portfolio Manager II - Energy  

    - Houston
    Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. This role is based onsite in Denver, CO or Houston, TX. GENERAL FUNCTION: The Portfolio Manager is key member of the "coverage team", managing transactions and business portfolio tasks. PMs are expected to be intimately involved in in the deal process, making recommendations on appropriate credit structures ,pricing, etc. PMs are directly accountable for managing a portfolio of accounts through their review of updated financial statements, proactive monitoring, and interaction with the Credit Analyst. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Accountable for managing a portfolio of accounts. + Review and recommend credit decisions. + Partners with the Relationship Manager, forming the "coverage team" to: + Meet with clients and Participate in business Development calls. + Assess prospective client's viability for credit. + Define borrowers and guarantors, deal structure, credit terms and conditions, and financial covenants. + Value collateral. + Generate commitment letters. + Assist in providing business partners credit lending policy interpretation. + Perform final risk rating analysis. + Capture and document credit decisions, conditions, and modifications. + Collaborates with the Credit Analyst to perform Portfolio management duties such as: + Establish and maintain Investor Group on lender Portal. + Perform Monitoring action and Conduct periodic deal Review. + Execute decisions to renew or modify deals. + Communicate directly with clients regarding credit events and actions as needed. + Works independently to pitch a more complex deal structure. + A focus on continuous learning to keep up with ever-changing market dynamics. + Mentor to more Junior PMs and Credit Analysts. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Bachelor's degree in Business (e.g. Business Administration, Finance, or Accounting). + At least 6 years credit analysis experience that includes midstream, power, and/or RBL. + Advanced analytical skills, critical thinking and verbal and written communication skills. + Professional presence (client-facing). + Experience managing an advanced commercial client portfolio with some degree of complexity. + Ability to partner with all deal stakeholders including clients, relationship manager and credit teams. + Expertise in financial and risk analysis, including financial modeling. + Demonstrated expertise in using effective problem solving. + Proficient with technology and ability to learn new applications. WORKING CONDITIONS: + Normal office environment with little exposure to dust, noise, temperature and the like. + Extended viewing of a CRT screen. + Some travel required SUPERVISORY RESPONSIBILITY: + In some cases, role may be r esponsible for providing employees timely, candid and constructive performance feedback. Developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Portfolio Manager II - Energy Total Base Pay Range 82,100.00 - 172,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Houston, Texas 77002 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective customers. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate + Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice + Maintain working knowledge of products, services, and processes offered + Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved + Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs + Provide customer support needed reinforcing the value of current and new technology + Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp + Other duties as assigned MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience + Experience in a sales environment required; experience in financial industry a plus + Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships + Ability to professionally represent Fifth Third Bank in verbal and written communication + Capable of analyzing credit and financial information + Exhibits business acumen + Demonstrated ability in making sound decisions + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position WORKING CONDITIONS: + Normal office environment + Extended viewing of computer screens + Periodic travel within the Bancorp footprint to attend meetings and/or training Personal Banker II -Jefferson Coplin At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Detroit, Michigan 48215 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Director Credit Sales  

    - New York City
    Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for institutional coverage of both primary and secondary investment grade credit securities. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Develop and maintain customer relationships through prospecting and account maintenance activities. + Develop and maintain relationships with other corporate calling officers including Financial Institutions, Real Estate Capital Markets, and other national verticals as well was within Capital Markets and the DCM Group + Provide manager with monthly recap of activity and developmental needs. + Maintain deep knowledge on new products and industry trends. + Develop working knowledge of banking services that may be applicable to clients and prospects. + Develop new and creative approaches to customer relationship building. + Develop understanding of middle office and back-office operations that support sales effort, and establish a working relationship with those personnel. + Provide market feedback to fixed income traders and syndicate . + Generate revenue at level exceeding goal determined by Sales Manager. + Make customer/prospect referrals to other corporate calling officers and document same. + Represent department at seminars, trade shows, industry forums. + Provide manager with revenue generation/cost savings ideas. SUPERVISORY RESPONSIBILITIES: None required MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Bachelor's degree in Accounting or Finance or Business related field. MBA or CFA preferred. + Five years of corporate bond market sales/institutional coverage experience. + Securities Industry Essentials (SIE), Series 7, 63 required. + Thorough knowledge of and ability to use software programs such as Word, Excel, PowerPoint and Bloomberg Director Credit Sales At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- New York, New York 10020 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Commercial Middle Market Business Development Officer (BDO) is responsible for driving new client acquisition and revenue growth within the Middle Market segment through proactive prospecting, relationship development, and market engagement. This role is externally focused and partners closely with Commercial Relationship Managers, product specialists, and credit teams to deliver integrated financial solutions to prospective clients. Success is measured by new client wins, pipeline development, and contribution to long‑term franchise growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: New Client Acquisition & Growth:Proactively identify, pursue, and secure new Middle Market commercial relationships through disciplined prospecting, networking, and referral development aligned to strategic growth priorities. Pipeline Management & Sales Execution:Build, maintain, and manage a robust pipeline of qualified prospects; execute against established sales rhythms, activity expectations, and production goals. Market & Relationship Development:Develop and maintain strong relationships with centers of influence (e.g., attorneys, accountants, private equity firms, and industry groups); represent the bank through active market and community engagement. Client Solutions & Cross‑Functional Partnership:Collaborate with Commercial Relationship Managers, Treasury Management, Commercial Payments, Capital Markets, and Wealth partners to structure comprehensive, client‑centric financial solutions. Client Onboarding & Transition:Coordinate internal resources to ensure a seamless onboarding experience for new clients, supporting a smooth transition into ongoing relationship management. Market Intelligence & Strategy:Maintain strong understanding of local market dynamics, industry trends, and competitive landscape to identify and act on new growth opportunities. Revenue & Performance Accountability:Meet or exceed assigned production goals related to new relationships, loans, deposits, and fee revenue. Risk Management & Compliance:Operate within the bank's risk appetite, ensuring all prospecting, onboarding, and deal structures adhere to credit, compliance, and regulatory standards. Reporting & Forecasting:Maintain accurate pipeline tracking, activity reporting, and forecasting to support performance management and sales transparency. Other Duties:Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission. SUPERVISORY RESPONSIBILITIES: No formal supervisory responsibilities. MINIMUM REQUIREMENTS: + Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent work experience). + Demonstrated experience in commercial banking, business development, or relationship‑based sales. + Proven ability to identify, qualify, and originate new commercial client relationships. + Working knowledge of commercial lending, deposit products, and treasury management solutions. + Strong communication, presentation, and relationship‑building skills. REQUIRED SKILLS: Qualified candidates will possess an intermediate to advanced degree of proficiency (typically from 5+ years of work or practical experience), in: + Business Development & Prospecting: Ability to proactively source, qualify, and advance new client opportunities. + Commercial Financial Solutions: Understanding of loans, deposits, treasury management, and fee‑based products. + Relationship Management: Strong interpersonal skills with the ability to influence internal and external partners. + Sales Discipline & Execution: Ability to manage pipelines, execute sales rhythms, and achieve performance goals. + Communication & Presentation: Clear, concise communication with clients, partners, and leadership. SKILLS FOR SUCCESS: Qualified candidates will possess an advanced degree of proficiency (typically from 7+ years of work or practical experience), across a suite of skills including, but not limited to: + Strategic Market Insight: Ability to assess market dynamics and identify high‑value growth opportunities. + Consultative Selling: Ability to diagnose client needs and deliver tailored financial solutions. + Cross‑Functional Collaboration: Effective partnership across relationship management, product, credit, and support teams. + Results Orientation: Strong accountability for outcomes, revenue growth, and client acquisition. + Risk Awareness: Sound judgment and commitment to operating within risk and compliance standards. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets - including you. Commercial Middle Market Business Development Officer At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Austin, Texas 78701 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • TM Client Care Advisor II  

    - Chicago
    Make banking a Fifth Third better® We connect great people to great o... Read More
    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Treasury Management (TM) Client Care Advisor role operates as a portfolio manager for treasury management clients and acts as a trusted advisor and primary point of contact for all TM services. This client service professional possesses treasury management expertise and knowledge responsible for the retention and growth of our clients, engineering TM solutions based on client data analytics and industry trends while engaging Operations, Product, IT and Sales resources to optimize the suite of solutions for each client. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Client Service: + Pro-actively manages a portfolio consisting of the top 10% revenue generating clients in the Commercial Division: Serves as Treasury Management (TM) relationship ambassador for all things treasury including but not limited to incident management, client behavior analytics, escalation point of contact, implementation, issue troubleshooting, assessment and resolution. + Leverages TM data analytics daily to improve client retention, optimize revenue, deepen client relationship by recommending additional services that will deliver additional value and achieve operational excellence/client satisfaction. + Demonstrates leadership abilities, drives behavior changes, adheres to procedures and guidelines in conjunction with the Client Advisor Team Lead; seasoned/tenured Client Advisor. (Player/Coach) + Manages team escalations with little oversight by Client Advisor Team Lead. + Trains, mentors/coaches, provides oversight for newly on-boarded Client Advisors. + Assess client's viability for additional TM services and exhibit consultative behaviors to bring opportunities to close or referral. + Proactively manage critical client communications through touch points (SWAT), strategic outreaches and TM relationship reviews. The Client Advisor has the foresight to communicate quickly and adapts well to intense client service situations. Track participation/Call reports. + Monitor client portfolio Overall Satisfaction (OSAT) interviews and utilize feedback to deliver the best-in-class client experience; Ensures complete client satisfaction by providing expedited, timely responses to client requests (close the loop) within standard service level agreements. + Drives problem resolution and escalates as necessary following the defined channels - Client Care, Relationship and Operations. + Completes periodic document reviews through client triggered events or relationship analysis; materials are up-to-date, accurate, and recorded appropriately for reference. + Manages bank and client risk associated with High Risk Transactions (Wires, Overdrafts etc.) while adhering to Client Care Policy and Procedures; Identify all potential risk related circumstances to protect the Bank from potential losses. + Completes periodic client document reviews through client triggered events or relationship analysis; materials are up-to-date, accurate, and recorded appropriately for reference + Collaborate. Foster communication and a partnership across all lines of business to ensure proactive management for the overall client relationship. Track participation/Call reports. + Works collaboratively with the Sales partners to support RFPs and TM relationship reviews, as needed. Implementation: + Identifies and engages appropriate Implementation resources for TM adds/changes/deletes. + Actively participates in net new assigned client implementations. Attend internal kickoff and external kick off meetings as well as ongoing calls throughout the projects lifecycle. Track participation/Call reports. + Understands implementation requirements in order to review required documentation and account information for accuracy and completion. + Works collaboratively with business partners to ensure flawless service and product + implementation on new or existing client requests. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:​ + Bachelor's Degree or equivalent work experience. + 3 or more years banking experience preferred including Commercial Bank experience (including, but not limited to the following): commercial account structure, Treasury Management products and services. + 3 or more years demonstrated client service experience preferred (phone and face to face). + Excellent written and verbal communication skills (business style). + Ability to effectively communicate with all levels of the organization + Strong interpersonal and relationship building skills. + Ability to filter and analyze information/process to facilitate decision making and enhance client relationship. + Ability to cope with complex, uncertain, (ambiguous) high pressure situations and adapts to new and different circumstances. + Ability to problem solve and prioritize multiple tasks with strong attention to detail. + Ability to collaborate and influence a positive outcome. + Strong organizational skills and ability to leverage internal systems for problem resolution + Extensive experience with Microsoft office products, such as OneNote, Word, Excel, + PowerPoint and Outlook. WORKING CONDITIONS: Normal office environment with little exposure to dust, noise, temperature and the like. Extended viewing of a CRT screen. Some travel required TM Client Care Advisor II Total Base Pay Range 61,200.00 - 125,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Rosemont, Illinois 60018 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less

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