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Fifth Third Bancorp
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  • Personal Banker II - Preston Headquarters  

    - Dallas County
    Personal Banker II - Preston Headquarters Make banking a Fifth Third b... Read More
    Personal Banker II - Preston Headquarters Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective customers. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties experience in financial industry a plus Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships Ability to professionally represent Fifth Third Bank in verbal and written communication Capable of analyzing credit and financial information Exhibits business acumen Demonstrated ability in making sound decisions This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position Working Conditions: Normal office environment Extended viewing of computer screens Periodic travel within the Bancorp footprint to attend meetings and/or training At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. Location -- Plano, Texas 75024 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Personal Banker I - Salem Mall  

    - Dayton
    Make Banking A Fifth Third BetterWe connect great people to great oppo... Read More
    Make Banking A Fifth Third Better

    We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

    General Function

    Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

    Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

    Essential Duties And ResponsibilitiesUse the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.Provide guidance to CSRs with respect to the sales and referral process.Promote customer satisfaction with a friendly, helpful demeanor and professionalism.Act with confidence by answering customer questions and owning customer issues.Maintain a position of trust and responsibility by keeping all business confidential.Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Adhere to established policies and procedures while opening/servicing the full range of Retail products.Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.Supervisory Responsibilities

    None.

    Minimum Knowledge, Skills And Abilities RequiredCollege degree or work experience providing transferrable skills, or, combination of education and experience.Experience in the financial industry preferred.Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.Working ConditionsNormal office environment.Extending viewing of computer screens.This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.Travel outside of the affiliate will be required for various classroom training sessions.

    Personal Banker I - Salem Mall

    At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

    The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

    Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page.

    Location -- Trotwood, Ohio 45426

    Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

    Read Less
  • Make Banking A Fifth Third BetterWe connect great people to great oppo... Read More
    Make Banking A Fifth Third Better

    We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

    General Function

    Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.

    Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

    Essential Duties And ResponsibilitiesUse the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.Provide guidance to CSRs with respect to the sales and referral process.Promote customer satisfaction with a friendly, helpful demeanor and professionalism.Act with confidence by answering customer questions and owning customer issues.Maintain a position of trust and responsibility by keeping all business confidential.Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Adhere to established policies and procedures while opening/servicing the full range of Retail products.Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.Supervisory Responsibilities

    None.

    Minimum Knowledge, Skills And Abilities RequiredCollege degree or work experience providing transferrable skills or combination of education and experience.Experience in the financial industry preferred.Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.Working ConditionsNormal office environment.Extending viewing of computer screens.This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.Travel outside of the affiliate will be required for various classroom training sessions.

    Personal Banker Associate II - University of Indianapolis

    At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

    The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

    Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page.

    Location -- Indianapolis, Indiana 46227

    Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

    Read Less
  • Personal Banker Associate I  

    - Bonita Springs
    Personal Banker Associate IMake banking a Fifth Third better We connec... Read More
    Personal Banker Associate I

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

    General Function:

    Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

    Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

    Essential Duties And Responsibilities:

    Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.Provide guidance to CSRs with respect to the sales and referral process.Promote customer satisfaction with a friendly, helpful demeanor and professionalism.Act with confidence by answering customer questions and owning customer issues.Maintain a position of trust and responsibility by keeping all business confidential.Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Adhere to established policies and procedures while opening/servicing the full range of Retail products.Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

    Supervisory Responsibilities:

    None.

    Minimum Knowledge, Skills And Abilities Required:

    College degree or work experience providing transferrable skills, or, combination of education and experience.Experience in the financial industry preferred.Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

    Working Conditions:

    Normal office environment.Extending viewing of computer screens.This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.Travel outside of the affiliate will be required for various classroom training sessions.

    Location -- Bonita Springs, Florida 34135

    Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

    Read Less
  • Make Banking A Fifth Third BetterWe connect great people to great oppo... Read More
    Make Banking A Fifth Third Better

    We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

    General Function

    Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

    Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

    Essential Duties And ResponsibilitiesUse the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.Provide guidance to CSRs with respect to the sales and referral process.Promote customer satisfaction with a friendly, helpful demeanor and professionalism.Act with confidence by answering customer questions and owning customer issues.Maintain a position of trust and responsibility by keeping all business confidential.Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Adhere to established policies and procedures while opening/servicing the full range of Retail products.Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.Supervisory Responsibilities

    None.

    Minimum Knowledge, Skills And Abilities RequiredCollege degree or work experience providing transferrable skills, or, combination of education and experience.Experience in the financial industry preferred.Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.Working ConditionsNormal office environment.Extending viewing of computer screens.This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.Travel outside of the affiliate will be required for various classroom training sessions.

    Personal Banker I Associate - Devine Street

    At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

    The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

    Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page.

    Location -- Columbia, South Carolina 29229

    Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

    Read Less
  • Make Banking A Fifth Third BetterWe connect great people to great oppo... Read More
    Make Banking A Fifth Third Better

    We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

    General Function

    Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.

    Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

    Essential Duties And ResponsibilitiesUse the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.Provide guidance to CSRs with respect to the sales and referral process.Promote customer satisfaction with a friendly, helpful demeanor and professionalism.Act with confidence by answering customer questions and owning customer issues.Maintain a position of trust and responsibility by keeping all business confidential.Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Adhere to established policies and procedures while opening/servicing the full range of Retail products.Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.Supervisory Responsibilities

    None.

    Minimum Knowledge, Skills And Abilities RequiredCollege degree or work experience providing transferrable skills or combination of education and experience.Experience in the financial industry preferred.Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.Working ConditionsNormal office environment.Extending viewing of computer screens.This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.Travel outside of the affiliate will be required for various classroom training sessions.

    Personal Banker Associate II - Murfreesboro, TN

    At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

    The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

    Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page.

    Location -- Murfreesboro, Tennessee 37129

    Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes no matter how they are submitted will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

    Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

    Read Less
  • Personal Banker Associate I  

    - Kent County
    Personal Banker Associate I Make banking a Fifth Third better We conne... Read More
    Personal Banker Associate I Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales Read Less
  • Homeowners Asst Customer Care Specialist  

    - Hamilton County
    Homeowners Asst Customer Care Specialist Make banking a Fifth Third be... Read More
    Homeowners Asst Customer Care Specialist Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: Under moderate supervision SPOC Specialist will work with borrowers, foreclosure attorneys, and internal departments such as Loss Mitigation, Bankruptcy and Foreclosure, in an attempt to provide the borrower with current account status and information regarding their Loss Mitigation application. The specialist works to minimize customer complaints and frustration involved in understanding the complexities of foreclosure and loss mitigation efforts. The Specialist must be well versed in departmental, investor, insurer and legal guidelines in all states. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Duties and Responsibilities: Analyze the borrower situations and requests. Responding to all borrower inquiries in a timely manner. Commitment to a sound customer experience and dedication to assist the borrower with any loan questions including but not limited to Loss Mitigation, Foreclosure, Bankruptcy, Escrow or related Customer Service issues when applicable. Knowledge of all Loss Mitigation options offered by Fifth Third Bank and available to the borrower. Must be able to provide the borrower on the actions needed to be evaluated for Loss Mitigation options, specifically the application process, pending deadlines and the denial appeal process if applicable. Welcome calls to the borrower. Full and complete servicing system documentation on all borrower contact and contact attempts. Ability to provide timely live telephonic responses to all customer inquiries regarding the Loss Mitigation application process or other loan related inquiries. Responds and researches customer inquiries. Researches appropriate course of action. Follows up with management when needed to escalate potential issues. Extensive knowledge of FiServ, ALS, CACS, COMIT and ACE. Review foreclosure holds and pending foreclosure action for accuracy. Possessing full knowledge of circumstances under which Fifth Third may make a referral to foreclosure. Ensure timeline are being met. Continue to monitor loan resolution status from 45 day delinquent through the Loss Mitigation effort and until Foreclosure sale. Acknowledging special continuity of contact designation and responsibility does not end until the loan is current for a three consecutive months. Ensures that all required documentation is made available to management for problem resolution. Corresponds with borrower on account status and progress. Updates records to ensure that the customer has received the appropriate assistance, and that Fifth Third Bank has knowledge of the location and condition of the collateral. Reviews and analyzes pay histories and customer records. Ensures system is properly updated for monthly reporting. Performs other duties as assigned by the management team. Interacts with numerous internal departments to obtain information and complete research necessary for customer inquiries. Assist internal departments with following up on missing Loss Mitigation application documents. Knowledge and Skills Required: High School Diploma or equivalent. Minimum 2 years Collections or Default Servicing experience. Intermediate proficiency level in Microsoft Word and Excel. Excellent oral and written communication skills. Understanding of collections and default servicing practices. Loss Mitigation, foreclosure, bankruptcy and REO experience preferred. Ability to evaluate a customers situation without judgment being a customer advocate. Excellent customer service skills with both external and internal customers. Required to know occasionally lift/and or move up to 25lbs. Extensive time on the phone with customers up to 100% of the workday. At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. Location -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes no matter how they are submitted will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Read Less
  • Personal Banker Associate II - Brentwood, TN Area Make banking a Fifth... Read More
    Personal Banker Associate II - Brentwood, TN Area Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales Read Less

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